Care Management Group
Care Management Group (CMG) is a UK-based, privately held social care provider delivering supported living, outreach, and home support services to people with learning disabilities, including those with complex needs, across South East England and Wales.
- Company typePrivate
- Founded1996
- HeadquartersLeatherhead, United Kingdom
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Care Management Group does
Care Management Group (CMG) is a UK-based, privately held social care provider founded in 1996 by the parent of a person with learning disabilities. The company delivers supported living, outreach, and home support services to individuals with learning disabilities — including those with complex needs such as autistic spectrum conditions, mental health needs, challenging behaviour, and profound and multiple learning disabilities — across South East England and Wales, with headquarters in Leatherhead, Surrey, and a regional office in Ystrad Mynach.
CMG generates revenue primarily through contracted managed services with local authority and NHS commissioners, secured via competitive tenders and framework agreements (including the Croydon Integrated Care Framework). The company reports 99% CQC compliance and claims the best compliance record of any national learning disability provider. Service users are supported through person-centred planning, ASDAN qualification programmes, Positive Behaviour Support, employment and social inclusion initiatives, and an annual Service User Conference and Service User Parliament governance structure. There is no proprietary technology platform; service delivery is staff-led.
The business model is sales-led and tender-driven, with go-to-market dependent on CQC ratings, framework membership, and competitive bidding. Fee income is exposed to public-sector commissioning pressure, with virtually no inflation-linked increases for four years, while operating scale (1,001–5,000 employees) supports a national-provider positioning. Strategic focus in 2014 centred on geographic expansion (Hampshire, Hillingdon, Lewisham/Southwark tenders), a new transition-age service in Camberley, and sector leadership through the Driving Up Quality Code and the proposed national PBS Academy.
Care Management Group firmographics
Firmographics- Name
- Care Management Group
- Legal name
- Care Management Group
- Website
- https://caremanagementgroup.wordpress.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Care Management Group (CMG) is a UK-based, privately held social care provider delivering supported living, outreach, and home support services to people with learning disabilities, including those with complex needs, across South East England and Wales.
- Ownership category
- akta.pro rank
Care Management Group industry classification
Industry- Product category
- Learning Disability Care and Supported Living Services
- NAICS
- Residential Intellectual and Developmental Disability Facilities (623210), Other Residential Care Facilities (6239), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Post-Acute Care Networks & Care Management Organizations (HLAFAFAN)
- akta.pro secondary industry
- Crisis Stabilization Units & Psychiatric Emergency Services (HLAFACAH)
Keywords
Where Care Management Group is headquartered
LocationHeadquarters
- HQ city
- Leatherhead
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Care Management Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Contracted care and support services: CMG generates revenue through contracts with local authorities for supported living services and outreach/home support. Services are commissioned via competitive tender processes, with fees under pressure from local authority commissioners. The company also receives referrals for individuals requiring learning disability support.
Go-to-market motion2 records
Distribution channels1 record
Marketing channels5 records
Care Management Group product offering
Product offeringCore offering
Care Management Group (CMG) provides specialist residential and community-based care and support services for individuals with learning disabilities, including those with complex needs such as autistic spectrum conditions, mental health needs, challenging behaviour, and profound and multiple learning disabilities. Core offerings include supported living, outreach and home support, person-centred active support, Positive Behaviour Support, end-of-life care, and ASDAN skills/qualification programmes, delivered across South East England and Wales and commissioned by local authorities and NHS bodies.
Product overview
Care Management Group (CMG) is a social care provider offering supported living services for people with learning disabilities across South East England and Wales. Established in 1996, CMG provides residential care, outreach support, and home support services. The organization specializes in supporting individuals with complex needs including autistic spectrum conditions, mental health needs, challenging behaviour, and profound and multiple learning disabilities. CMG also organizes annual events including a Service User Conference, Service User Parliament, and staff awards program. The company does not operate as a technology product company with software offerings.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 99% CQC compliance rate — nearly all services rated good or outstanding
- +2 more outcomes
Companies that use Care Management Group
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles1 record
Care Management Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Care Management Group partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor and core.
- Tottenham Hotspur Football ClubminorCMG partnered with Tottenham Hotspur Football Club through the Options Academy programme, enabling individuals supported by CMG to become trained sports coaches. One individual trained through this partnership was subsequently employed to provide sports training to others at CMG services, creating a sustainable employment outcome.
- Pure InnovationsminorAndy Wasley, Employment Officer at Pure Innovations, participated in CMG's Service User Conference 2014, providing advice to individuals in the Employment zone. Pure Innovations supports people with disabilities to find employment.
- SCIE (Social Care Institute for Excellence)coreCMG's CEO Peter Kinsey met with Tony Hunter, CEO of SCIE, who has been commissioned to provide guidance supporting implementation of the Care Act. SCIE guidance on safeguarding is relevant to CMG's operations. CMG actively engages with SCIE on sector best practice.
- Housing association partner (Camberley)minorCMG received keys for a property in Camberley to be set up as a supported living service for young people in transition, in partnership with a housing association. The vision is a service focused on promoting independence with structured skills teaching.
- Stephen Bubb / NHS EnglandcoreCMG has played an active role in the Winterbourne View programme, helping develop the Driving Up Quality Code and shaping the proposal for a national Positive Behaviour Support (PBS) Academy. Stephen Bubb was commissioned by NHS England to prepare a report on implementing the Winterbourne View programme. CMG has been actively involved in developing the PBS Academy concept.
Scale indicators4 records
Recent moves7 records
Care Management Group competitors and assessment
Company assessmentDirect peers
- Community Integrated Care: One of the UK's largest social care charities, providing supported living and residential services for people with learning disabilities, autism and complex needs across England, Scotland and Wales. Closely comparable to CMG on population served, contracting model and regulated service footprint.
- Lifeways: UK specialist provider of supported living and residential care for people with learning disabilities, autism, mental health needs and acquired brain injury. Comparable scale, local-authority-led commissioning model, and complex-need focus to CMG.
- MacIntyre: National learning disability charity providing supported living, residential care and lifelong learning services across England and Wales. Directly comparable to CMG on family-founded ethos, service mix and complex-need specialism.
- Voyage Care: Major UK provider of supported living and specialist residential care for people with learning disabilities, autism, brain injuries and complex needs. Operates through local authority contracts across multiple English regions with comparable service model and population to CMG.
- Avenues Group: UK charity providing supported living and residential services for people with learning disabilities, autism, mental health needs and complex behaviours. Comparable local-authority commissioned supported living model to CMG.
- Sense: UK charity supporting people with complex disabilities including learning disabilities, autism and sensory impairments, with residential, supported living and day services. Comparable complex-need specialism and supported living model to CMG.
- Dimensions: UK charity supporting people with learning disabilities and autism through supported living, residential and outreach services. Competes directly with CMG for local authority supported living contracts, particularly in Southern England.
- Hft (Home Farm Trust): One of the largest UK charities providing support to people with learning disabilities, including supported living and residential services. Directly comparable to CMG in service mix, customer base (local authority commissioners) and population served.
- United Response: National UK charity providing supported living, residential care and outreach for people with learning disabilities, autism and mental health needs. Closely matches CMG's supported living model, complex-need specialism and local authority contracting approach.
Broad incumbents
- Mencap: The UK's leading learning disability charity, providing a wide range of supported living, residential and advocacy services. Overlaps significantly with CMG's population served, but operates at much greater scale and breadth as a national incumbent.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Care Management Group social profiles
Digital presenceCare Management Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Care Management Group leadership team
Management profileNumber of profiles
Profiles8 records
Care Management Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Care Management Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Care Management Group
What does Care Management Group do?
Care Management Group (CMG) provides specialist residential and community-based care and support services for individuals with learning disabilities, including those with complex needs such as autistic spectrum conditions, mental health needs, challenging behaviour, and profound and multiple learning disabilities. Core offerings include supported living, outreach and home support, person-centred active support, Positive Behaviour Support, end-of-life care, and ASDAN skills/qualification programmes, delivered across South East England and Wales and commissioned by local authorities and NHS bodies.
Is Care Management Group a public or private company?
Care Management Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Care Management Group founded?
Care Management Group was founded in 1996. It employs 1,001 to 5,000 people.
Where is Care Management Group based?
Care Management Group is headquartered in Leatherhead, United Kingdom, in the Europe region.
How does Care Management Group make money?
One revenue line is on record: contracted care and support services.
Who are Care Management Group's main competitors?
Direct peers on record are Community Integrated Care, Lifeways, MacIntyre, Voyage Care, Avenues Group, Sense, Dimensions, Hft (Home Farm Trust) and United Response. Mencap is listed as a broad incumbent.
Does Care Management Group have an API?
No public API is recorded for Care Management Group.
What industry is Care Management Group in?
Care Management Group's product category is Learning Disability Care and Supported Living Services. Its primary akta.pro industry code is HLAFAFAN, Post-Acute Care Networks & Care Management Organizations, with a secondary code of HLAFACAH, Crisis Stabilization Units & Psychiatric Emergency Services. Its NAICS code is 623210 and its SIC code is 8050.