Townsend Building Supply
Townsend Building Supply is a six-location regional building materials distributor and custom truss manufacturer serving contractors and homeowners in the Alabama Wiregrass region and Florida Panhandle; acquired by Carter Lumber in October 2024.
- Company typePrivate
- Founded1921
- HeadquartersDothan, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Townsend Building Supply does
Townsend Building Supply, Inc. is a regional building materials distributor and truss manufacturer founded in 1921 (originally as Hughes Law Lumber in Chipley, Florida) and now operating six retail locations across the Wiregrass region of Alabama and the Florida Panhandle (Troy, Ozark, Dothan, Enterprise, Chipley, and Panama City). The company sells dimensional lumber, plywood and boards, exterior siding, decking, roofing, paint, plumbing and electrical supplies, tools, and premium windows and doors from manufacturers including Marvin, Andersen, MI Windows, James Hardie, TimberTech, and Azek. Its core technical capabilities include a state-of-the-art truss manufacturing plant in Dothan, AL (acquired from Chapman Building Systems in 2011) using Alpine Engineered Products engineering and ANSI/TPI-1 quality standards with third-party auditing by Timber Products Inspection, plus an in-house custom millwork facility producing molding, stairs, doors, cabinetry, and bent/curved pieces in 12-15 wood and PVC species.
The Townsend Kitchen & Bath division, operating as a sub-brand, provides professional design services including 3D visualization, custom cabinetry, and project coordination for builders, contractors, and interior designers. The company monetizes primarily through one-time sales of building materials and manufactured products, supplemented by project estimation, design services, and a tiered delivery service (paid for small orders, free for large orders/projects). Distribution is exclusively through physical retail and showroom locations supported by a company-owned delivery fleet, in-house credit accounts with monthly billing, and a secure online customer portal (integrated with QuickBooks). Primary customers are residential and commercial contractors and homeowners in the Southeast US, with no named enterprise anchor accounts.
In October 2024, Townsend Building Supply was acquired by Carter Lumber (Kent, Ohio), joining a family of companies that includes Holmes Lumber, Kempsville Building Materials, and Kight Home Center. Townsend retained its brand identity and continues to operate as a subsidiary under Carter Lumber's strategic platform, gaining access to group-level buying power, expanded product offerings, and the broader Carter family of companies network.
Townsend Building Supply firmographics
Firmographics- Name
- Townsend Building Supply
- Legal name
- Townsend Building Supply, Inc.
- Website
- https://townsendbuildingsupply.com
- Company type
- Private
- Founded year
- 1921
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Townsend Building Supply is a six-location regional building materials distributor and custom truss manufacturer serving contractors and homeowners in the Alabama Wiregrass region and Florida Panhandle; acquired by Carter Lumber in October 2024.
- Ownership category
- akta.pro rank
Where Townsend Building Supply is headquartered
LocationHeadquarters
- HQ city
- Dothan
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
Townsend Building Supply business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Supply Chain, Personnel, Operations, Infrastructure, Marketing or Sales
Revenue model
- Lumber and Building Materials Sales: Primary revenue stream from the sale of dimensional lumber, boards, framing lumber, pressure treated lumber, fencing, decking materials, plywood, and related building materials to contractors and homeowners.
- Windows and Doors Sales: Revenue from selling windows and doors across multiple material types (vinyl, aluminum, wood, wood-clad, fiberglass) from premium manufacturers including Marvin, Andersen, and MI Windows, with dedicated showrooms in Dothan, Troy, and Panama City.
- Decking Materials: Sales of pressure treated lumber, Yellawood Pressure Treated Pine, and premium composite decking from Timbertech and Azek, as well as pergola materials.
- Custom Truss Manufacturing: Revenue from designing and manufacturing custom roof and floor trusses in-house at the Dothan truss plant. Capable of serving residential and commercial construction projects including barns, houses, schools, and apartment complexes.
- Delivery Services: Delivery fees based on delivery distance and order size for bringing materials directly to project locations. Free delivery is offered for large orders or projects.
- Custom Millwork: Custom millwork products including pre-stained/pre-finished products, pre-hung doors, stairs/stair parts, custom cabinetry, and finishing materials in a variety of wood species and PVC.
- Kitchen & Bath Design Services: Professional kitchen and bath design services from certified designers, including in-home measurements, 3D design visualization, material selection assistance, and coordination of professional installation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard Material Sales |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
Townsend Building Supply product offering
Product offeringCore offering
Townsend Building Supply is a regional building materials retailer and distributor serving the Wiregrass region of Alabama and the Florida Panhandle through six physical store locations. The company sells lumber, plywood, siding, boards, doors, windows, decking, roofing, paint, tools, plumbing/electrical supplies, and engineered products to contractors and homeowners, while also operating an in-house truss manufacturing plant in Dothan, AL and a Kitchen & Bath design division offering custom millwork, cabinetry, and 3D design services.
Product overview
Townsend Building Supply operates as a building materials supplier with a diversified product portfolio organized into two main divisions. The core building supply business offers ten primary product categories: Lumber & Building Materials, Exterior Siding, Doors & Windows, Paint, Tools, Decking, Plumbing & Electrical, Roofing, Plywood & Boards, and Trusses. The Townsend Kitchen & Bath division provides specialized kitchen and bathroom design services including custom millwork manufacturing. The company differentiates through in-house truss manufacturing at its Dothan plant, premium door and window showrooms in Troy, Dothan, and Panama City, and dedicated delivery and project estimation services. Products are sold through six retail locations serving the Wiregrass region and Florida Panhandle, with an online customer portal for account management.
Differentiator
Problem solved
Functional benefit
Brands
- Townsend Kitchen & Bath: Kitchen and bath design services, custom cabinetry, and millwork products operating as a division of Townsend Building Supply.
Quantifiable outcome
- Free delivery for large orders or projects
- +1 more outcomes
Companies that use Townsend Building Supply
Customer profileSegments5 records
Ideal customer profiles3 records
Townsend Building Supply technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature3 records
Townsend Building Supply partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Carter LumbercoreIn October 2024, Townsend Building Supply joined the Carter Lumber family of companies. Carter Lumber, headquartered in Kent, Ohio (serving professional builders since 1932), acquired Townsend Building Supply. Both companies share a rich history of core family values and commitment to exceptional customer service. Townsend retained its brand identity while gaining access to Carter Lumber's extended product offerings, buying power, and family of companies network (including Holmes Lumber, Kempsville Building Materials, Kight Home Center).
Scale indicators4 records
Recent moves7 records
Expansion highlights5 records
Townsend Building Supply competitors and assessment
Company assessmentBroad incumbents
- Builders FirstSource: Builders FirstSource is one of the largest US pro-oriented building products distributors and component manufacturers, with manufactured trusses, millwork, and value-added services. It overlaps broadly with Townsend across lumber, components, and millwork but operates at much larger national scale.
- ABC Supply Co. ABC Supply is the largest US distributor of roofing, siding, windows, and exterior building products serving contractors. It overlaps with Townsend’s roofing, siding, doors/windows, and contractor delivery offering but at national scale with a broader product portfolio.
- Lansing Building Products: Lansing Building Products is a national specialty distributor of exterior building products (windows, siding, railing, etc.) serving pro dealers and contractors. It overlaps with Townsend’s premium doors/windows and exterior siding categories but operates at greater national scale.
- Foundation Building Materials: Foundation Building Materials is a national specialty distributor of building products including insulation, roofing, gypsum, and framing accessories. It overlaps with portions of Townsend’s product catalog but is much larger and more category-specialized.
Direct peers
- Kight Home Center: Kight Home Center is another Carter Lumber family member, providing retail and contractor-focused building materials, hardware, and related categories. It is comparable as a regional pro-friendly building supply dealer operating within the same family of companies.
- 84 Lumber: 84 Lumber is a national chain of professional-focused lumber and building materials stores with components plants and installer services. Townsend shares 84 Lumber’s pro-builder orientation, multi-store footprint, in-house manufactured components, and dedicated contractor delivery model.
- McCoy's Building Supply: McCoy's Building Supply is a regional pro-oriented lumber and building materials retailer serving Texas and the South-Central US. It is comparable in product mix, contractor focus, and store-based service model to Townsend’s professional builder orientation.
- Carter Lumber: Carter Lumber is the strategic operating parent that acquired Townsend Building Supply in October 2024. Both companies share a family-of-companies model focused on lumber, building materials, truss manufacturing, and kitchen/bath showrooms serving professional builders, making them directly comparable in product mix and customer base.
- Holmes Lumber: Holmes Lumber is a sister company under the Carter Lumber family of companies (alongside Townsend). It operates as a regional pro-oriented lumber and building materials dealer with a comparable business model and customer profile.
- Kempsville Building Materials: Kempsville Building Materials is a sister company in the Carter Lumber family, operating similarly as a regional building materials supplier serving professional contractors and homeowners. It shares the same family-of-companies structure and product emphasis as Townsend.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Townsend Building Supply social profiles
Digital presenceTownsend Building Supply compliance and trust
Trust signalCompliance1 record
Townsend Building Supply financial estimates
Financial estimateRevenue estimate
Valuation estimate
Townsend Building Supply leadership team
Management profileNumber of profiles
Townsend Building Supply subsidiaries and ownership
Company hierarchySubsidiaries1 record
Townsend Building Supply funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Townsend Building Supply M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Townsend Building Supply
What does Townsend Building Supply do?
Townsend Building Supply is a regional building materials retailer and distributor serving the Wiregrass region of Alabama and the Florida Panhandle through six physical store locations. The company sells lumber, plywood, siding, boards, doors, windows, decking, roofing, paint, tools, plumbing/electrical supplies, and engineered products to contractors and homeowners, while also operating an in-house truss manufacturing plant in Dothan, AL and a Kitchen & Bath design division offering custom millwork, cabinetry, and 3D design services.
Is Townsend Building Supply a public or private company?
Townsend Building Supply is a private company. It is classified as corporate owned and is currently operating.
When was Townsend Building Supply founded?
Townsend Building Supply was founded in 1921. It employs 11 to 50 people.
Where is Townsend Building Supply based?
Townsend Building Supply is headquartered in Dothan, United States, in the North America region.
How does Townsend Building Supply make money?
Seven revenue lines are on record. Lumber and Building Materials Sales are the primary driver. The others are windows and Doors Sales, decking Materials, custom Truss Manufacturing, delivery Services, custom Millwork and kitchen & Bath Design Services.
Who are Townsend Building Supply's main competitors?
Broad incumbents on record are Builders FirstSource, ABC Supply Co., Lansing Building Products and Foundation Building Materials. Direct peers are Kight Home Center, 84 Lumber, McCoy's Building Supply, Carter Lumber, Holmes Lumber and Kempsville Building Materials.
Does Townsend Building Supply have an API?
No public API is recorded for Townsend Building Supply.