Tech911

What Tech911 does

Tech911 is a regional IT services firm founded in 2007 and headquartered in Warwick, Rhode Island. It provided managed IT, Voice over IP (VoIP), and a portfolio of hardware and installation services to business customers across Rhode Island, Connecticut, and Massachusetts, including custom PC building, phone and tablet repair, TV installation, electronic door access systems, low voltage wiring, security cameras, and media room build-outs. The firm operated with a small team (1-10 employees per firmographic data) and engaged customers through a sales-led motion using phone outreach (401-214-9969), a website-driven evaluation request form, and direct service delivery at customer locations.

The company's underlying technology stack is conventional managed-IT infrastructure rather than proprietary software: recurring managed-IT support contracts and VoIP telephony form the recurring revenue base, while installation, repair, and build-out work is delivered as project-based on-site services. No APIs, SDKs, mobile apps, patents, certifications, or proprietary platforms are documented. Customer segmentation is horizontal — Tech911 served business customers of varied sizes with generalist technology support rather than vertical specialization.

In April 2025, Tech911 was acquired by Automated Business Solutions (ABSNE), a Warwick, RI-headquartered managed print and IT solutions provider with physical locations in Rhode Island, Connecticut, and Massachusetts. Following the acquisition, the Tech911 service catalog was absorbed into the ABS offering under the parent brand, with Tech911 ceasing to operate as an independent entity. Revenue figures, financial terms of the acquisition, and ownership stakes were not publicly disclosed.

Name

Tech911

Legal name

Tech911

Website

https://tech911inc.com

Company type

Private

Founded year

2007

Operating status

Acquired

Headcount range

1–10 employees

Short description

Tech911 is a regional managed IT and VoIP services firm founded in 2007 in Warwick, RI, providing installation, repair, and IT support to business customers across Rhode Island, Connecticut, and Massachusetts. Acquired by Automated Business Solutions in April 2025.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Integrated Systems Design (7373), Computer & Office Equipment (3570)

akta.pro primary industry

Hardware & Device Support (PC, Mobile, Peripherals) (BPAAACAB)

Keywords

• Managed IT services
• VoIP solutions
• Custom PC building
• Security camera installation
• Low voltage wiring

Headquarters

HQ city

Warwick

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. IT Services and Support: Tech911 generates revenue through providing comprehensive IT services to businesses, including managed IT services, technology support, and integration services. Revenue is derived from service delivery to commercial customers across various industries.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Tech911 provides comprehensive IT services to businesses and individuals, including managed IT, Voice over IP (VoIP) telephone systems, custom PC building, phone and tablet repair, TV installation, door access systems, low voltage wiring, security camera installation, and media room build outs. Following its 2025 acquisition by Automated Business Solutions, Tech911 operates as part of ABS's IT solutions division serving customers across Rhode Island, Connecticut, and Massachusetts.

Product overview

Tech911, now part of Automated Business Solutions, operates as an IT services company offering a portfolio of managed technology services. The core offerings include Managed IT and Voice over IP (VoIP) services, complemented by a range of technical support services including Custom PC Building, Phone & Tablet Repair, TV Installation, Door Access systems, Low Voltage Wiring, Security Cameras, and Media Room Build Outs. Following its acquisition by Automated Business Solutions in 2025, the company expanded its service portfolio to include these additional technical services while maintaining its managed IT and VoIP offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Comprehensive managed IT services providing businesses with ongoing technology support, system management, and IT infrastructure maintenance.
• Voice over IP (VoIP) Business telephone solutions utilizing internet protocol technology for voice communications, offering cost-effective and flexible phone systems for business customers.
• Custom PC Building Custom computer assembly services tailored to specific business or individual requirements, providing personalized hardware solutions.
• Phone & Tablet Repair Repair services for mobile devices including smartphones and tablets, addressing hardware and software issues.
• TV Installation Professional television mounting and installation services for commercial and residential environments.
• Door Access Electronic door access control systems installation and configuration for secure building entry management.
• Low Voltage Wiring Installation of low voltage electrical wiring for data, communications, and security systems infrastructure.
• Security Cameras Video surveillance system installation and setup for business and property security monitoring.
• Media Room Build Outs Complete media room construction and outfitting services including audiovisual equipment installation and integration.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Automated Business SolutionscoreStrategic or Co-development Partner · 1 April 2025Tech911 was acquired by Automated Business Solutions (ABSNE), a managed print and IT solutions provider. This acquisition brings Tech911 into the Automated Business Solutions family, strengthening their commitment to delivering cutting-edge IT solutions. Tech911's experienced team is now part of ABS, ensuring seamless integration and continued excellence in service. The acquisition provides Tech911 customers with additional resources and a broader array of cutting-edge solutions while maintaining the exceptional service they trust.

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Market position

Competitive moat3 records

Key highlights4 records

Customer concentration

• LinkedInlinkedin.com/company/tech-911-inc.
• Xx.com/tech911ri

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tech911