Human Options

Name

Human Options

Legal name

Human Options, Inc.

Website

https://humanoptions.org

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Domestic Violence Services

NAICS

Community Housing Services (62422), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300)

akta.pro primary industry

Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI)

akta.pro secondary industries

Housing Transition & Supported Living Navigation (EDAKANAK), Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)

Keywords

• Domestic violence services
• Emergency shelter
• Crisis intervention
• Survivor counseling
• Prevention education

Headquarters

HQ city

Irvine

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Individual Donations: One-time and recurring donations from individuals via online giving and check. Suggested giving levels ($100 = 1 night of shelter for a family; $500 = 2 weeks of diapers/toiletries/linens; $1,000 = 1 month of food for shelter). Recurring examples cited: $5/week = $260/year, $10/month = $120/year. All major credit cards accepted.
2. Corporate Sponsorships and Grants: Support from corporate partners and sponsors (Kaiser Permanente, Hoag, KPMG, Latham & Watkins, Capital Group, Edwards Lifesciences, Bank of America, Pacific Premier Bank, etc.) including gala/Serious Fun 2021 fundraiser ($426,000+ raised). Federal Tax ID #95-3667817.
3. Government and Foundation Grants: Grant-funded services across shelter, housing, counseling, legal advocacy, and prevention education programs, with annual financial reporting via 990 filings.
4. In-Kind Donations: Acceptance of in-kind donations (goods and services) per published In-Kind Donation Guidelines.
5. Training and Workshop Fees: Registration for the 40-Hour Domestic Violence Advocate Training (DVAT) provided biannually in Spring and Fall; certification issued under California Evidence Code Section 1037.1.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels9 records

Core offering

Human Options is a non-profit organization that delivers an integrated continuum of domestic violence services to survivors and their families in Orange County, California. Its core offerings include a 24-hour multilingual crisis hotline, confidential emergency shelter, transitional and rapid re-housing, legal advocacy with DOJ-accredited representatives, trauma-informed counseling, a Personal Empowerment Program, children's services, prevention education, and two community-based Family Resource Centers operated in partnership with FACT OC.

Product overview

Human Options delivers a portfolio of interlocking direct-service and prevention programs for survivors of relationship violence in Orange County, organized around a "spectrum of services" model rather than a single unified software product. The portfolio combines a 24/7 crisis entry point (24-Hour Toll-Free Hotline, Walk-in Centers, Family Resource Centers) with crisis stabilization (Emergency Shelter), recovery supports (Counseling, Personal Empowerment Program, Children's Program, Legal Advocacy), housing pathways (Transitional Housing and Rapid Re-Housing), and upstream prevention (Prevention Education, Teen Prevention). Specialized programs (Safe Options for Seniors and Military Families) extend the same continuum to under-served survivor populations, while a Strategic Partnerships program coordinates the community-level response.

Differentiator

Problem solved

Functional benefit

Products and services

• 24-Hour Toll-Free Crisis Hotline

Quantifiable outcome

• 90% of survivors who completed the program moved forward toward safety and healing.
• +5 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

46 partnerships are on record, tiered core / flagship operational partner, major corporate sponsor, corporate sponsor, major corporate sponsor and pro bono legal partner, pro bono / corporate partner, corporate partner, mission-aligned community partner, pro bono legal services partner, mission-aligned advocacy partner, government/regional coordination partner, referral / co-service partner, housing transition partner, regulator / accrediting body, government / state-level program partner, national referral partner, national advocacy partner and community co-program partner.

• FACT OC (Family Assistance, Counseling & Training of Orange County)core / flagship operational partnerStrategic or Co-development PartnerHuman Options operates two Family Resource Center lead-agency sites — the Newport Mesa Family Resource Center (307 Placentia Ave, Suite 203, Newport Beach) and the Minnie Street Family Resource Center (1300 E. McFadden Ave., Room 13, Santa Ana) — in partnership with FACT OC, providing counseling, support groups, and prevention education across Orange County.
• Kaiser Permanentemajor corporate sponsorGTM or Marketing PartnerCorporate partner and sponsor of Human Options. Board Director Dr. Liza Eshilian-Oates serves as Regional Director, SCAL Family Violence Prevention Program at Kaiser Permanente.
• Hoagcorporate sponsorGTM or Marketing PartnerCorporate partner/sponsor of Human Options; logo displayed on the corporate partners and sponsorships section of the About Us page.
• KPMGcorporate sponsorGTM or Marketing PartnerCorporate partner/sponsor of Human Options; Board Director Rebecca Procsal is a Partner in Tax at KPMG LLP.
• Latham & Watkins LLPmajor corporate sponsor and pro bono legal partnerGTM or Marketing PartnerCorporate partner/sponsor; Board Director Alexandra Williamson is a Manager of Parent Lawyer Programs & Resources at Latham & Watkins LLP.
• Capital Groupcorporate sponsorGTM or Marketing PartnerCorporate partner/sponsor of Human Options; logo displayed on corporate partners and sponsorships section.
• Edwards Lifesciencescorporate sponsorGTM or Marketing PartnerCorporate partner/sponsor of Human Options; logo displayed on corporate partners and sponsorships section.
• Bank of Americacorporate sponsorGTM or Marketing PartnerCorporate partner/sponsor of Human Options; logo displayed on corporate partners and sponsorships section.
• Pacific Premier Bankcorporate sponsorGTM or Marketing PartnerCorporate partner; Board Director Courtney Williams is EVP, CRA Officer at Pacific Premier Bank.
• Knobbe Martenspro bono / corporate partnerGTM or Marketing PartnerCorporate partner; Board Director Wendy Peterson serves as General Counsel at Knobbe Martens.
• Irvine Companycorporate partnerGTM or Marketing PartnerCorporate partner; Board Officer Katie Nuñez serves as Secretary on the Board of Directors representing Irvine Company.
• Greenberg Traurig Global, LLPpro bono / corporate partnerGTM or Marketing PartnerCorporate partner; Board President Susan L. Heller is affiliated with Greenberg Traurig Global, LLP.
• Marsh & McLennan Agencycorporate partnerGTM or Marketing PartnerCorporate partner; Board Director Gabriella Blanchard serves as Producer Recruiter at Marsh & McLennan Agency.
• PIMCOcorporate partnerGTM or Marketing PartnerCorporate partner; Board Director Sabrina Callin is CFA, CPA (ret.) affiliated with PIMCO.
• Glaukos Corporationcorporate partnerGTM or Marketing PartnerCorporate partner; Board Director Diane Biagianti serves as SVP & General Counsel at Glaukos Corporation.
• O'Melveny & Myerspro bono / corporate partnerGTM or Marketing PartnerCorporate partner; Board Director Nikole Kingston is affiliated with O'Melveny & Myers.
• Newmeyer & Dillionpro bono / corporate partnerGTM or Marketing PartnerCorporate partner; Board Director Joe Ferrentino is affiliated with Newmeyer & Dillion.
• Farzad and Ochoa Family Law Attorneys, LLPpro bono / corporate partnerGTM or Marketing PartnerCorporate partner; Board Director Robert Farzad is Managing Partner at Farzad and Ochoa Family Law Attorneys, LLP.
• Schilling Law Group, PCpro bono / corporate partnerGTM or Marketing PartnerCorporate partner; Board Director Linda Schilling is Attorney and Managing Partner at Schilling Law Group, PC.
• Tru Studiocorporate partnerGTM or Marketing PartnerCorporate partner; Board Director Malia Petrucci is Owner & Designer at Tru Studio.
• Inari Medicalcorporate partnerGTM or Marketing PartnerCorporate partner; Board Director Angela Ahmad is General Counsel (ret.) at Inari Medical.
• Tava Ports Streets LPcorporate partnerGTM or Marketing PartnerCorporate partner; Board Director Scott Allen is a Partner at Tava Ports Streets LP.
• Fortive-ASPcorporate partnerGTM or Marketing PartnerCorporate partner; Board Treasurer Kyle Anderson is affiliated with Fortive-ASP.
• Digital FastForwardcorporate partnerGTM or Marketing PartnerCorporate partner; Board Vice President Clay Richardson is affiliated with Digital FastForward (and Co-Founder & Chief Excelerator).
• Pajamas for Peacemission-aligned community partnerStrategic or Co-development PartnerCommunity partner; Board Director Chandinie Francis, LCSW, PhD, is Founder/CEO of Pajamas for Peace.
• Community Legal Aidpro bono legal services partnerImplementation/ SI/ Consulting PartnerCommunity Legal Aid partners with Human Options on U-Visa certifications and other immigration-related legal services for survivors; in survivor Andi's case, they submitted a U-Visa certification request.
• Family Violence Appellate Projectmission-aligned advocacy partnerStrategic or Co-development PartnerHuman Options CEO Maricela Rios-Faust serves on the Board of Directors of the Family Violence Appellate Project.
• OneOCmission-aligned advocacy partnerStrategic or Co-development PartnerHuman Options CEO Maricela Rios-Faust serves on the Board of Directors of OneOC and is a member of OneOC's Board Diversity Task Force.
• Orange County's Continuum of Care Governing Boardgovernment/regional coordination partnerStrategic or Co-development PartnerHuman Options CEO Maricela Rios-Faust serves on the Orange County Continuum of Care Governing Board, coordinating regional responses to homelessness.
• Orange County Domestic Violence Death Review Teammission-aligned advocacy partnerStrategic or Co-development PartnerHuman Options CEO Maricela Rios-Faust co-chairs the Orange County Domestic Violence Death Review Team.
• California Partnership to End Domestic Violencemission-aligned advocacy partnerStrategic or Co-development PartnerHuman Options is a member of the California Partnership to End Domestic Violence.
• HOME (Housing Opportunities Mean Everything) Cohortmission-aligned advocacy partnerStrategic or Co-development PartnerHuman Options COO Sara Behmerwohld and Sr. Prevention Director Arezoo Shahbazi Roa are alumna/member of the HOME Cohort, a group of domestic violence organization leaders working to eradicate women's homelessness across California.
• Women's Foundation of California Solis Policy Institutemission-aligned advocacy partnerStrategic or Co-development PartnerCOO Sara Behmerwohld is an alumna of the Women's Foundation of California Solis Policy Institute.
• Orange County Family Violence Councilmission-aligned advocacy partnerStrategic or Co-development PartnerCOO Sara Behmerwohld served as Chairperson for the Legal Issues Subcommittee of the Orange County Family Violence Council.
• Orange County Women's Health Project Advisory Boardmission-aligned advocacy partnerStrategic or Co-development PartnerHuman Options CEO Maricela Rios-Faust serves on the Orange County Women's Health Project Advisory Board.
• Santa Ana Family Justice Centerreferral / co-service partnerStrategic or Co-development PartnerMercy survivor Meredith was connected to Human Options through the Santa Ana Family Justice Center, indicating a referral/co-service partnership for Orange County survivors.
• Second Step (housing partner)housing transition partnerImplementation/ SI/ Consulting PartnerSecond Step is a housing partner that supported Aubrey in returning to her home after shelter at Human Options.
• U.S. Department of Justice (Executive Office for Immigration Review)regulator / accrediting bodyStrategic or Co-development PartnerHuman Options is a Recognized Agency through the DOJ Recognition and Accreditation Program, enabling partial DOJ accreditation of its Legal Advocacy Team members to provide direct representation on U-Visa and VAWA matters.
• California Secretary of State (Safe at Home Program)government / state-level program partnerStrategic or Co-development PartnerHuman Options Legal Advocacy team helps survivors enroll in the California Secretary of State's Safe at Home confidential address program; survivor Naomi's case illustrates this partnership.
• Orange County Survivor Coordinated Entry System (SCES)core / flagship operational partnerStrategic or Co-development PartnerHuman Options is an official access point for the Orange County Survivor Coordinated Entry System (SCES) for housing placement.
• National Domestic Violence Hotlinenational referral partnerStrategic or Co-development PartnerReferral relationship with the National Domestic Violence Hotline (1-800-799-SAFE), which Human Options lists as a state/national resource.
• Childhelp National Abuse Hotlinenational referral partnerStrategic or Co-development PartnerListed state/national resource (1-800-4-A-CHILD) for child abuse referrals.
• National Suicide Prevention Lifeline (988)national referral partnerStrategic or Co-development PartnerListed state/national resource (988 / 1-800-273-TALK) for mental health crisis referrals.
• National Network to End Domestic Violencenational advocacy partnerStrategic or Co-development PartnerListed state/national resource for DV-related referrals and advocacy.
• Fristerscommunity co-program partnerStrategic or Co-development PartnerCommunity partner that co-hosts the "Love Shouldn't Hurt" prevention workshop with Human Options' Prevention Team; survivor Marisol's pathway began at one of these joint sessions.
• Magnolia Park Family Resource Centercommunity co-program partnerStrategic or Co-development PartnerA Family Resource Center site that referred survivor Drew to Human Options' counseling services.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Laura's House: Orange County-based nonprofit providing emergency shelter, counseling, legal advocacy, and prevention education for domestic violence survivors — directly comparable in geography, service mix, and target population to Human Options.
• Interval House: Orange County DV nonprofit offering shelter, crisis intervention, counseling, and legal advocacy — directly overlapping with Human Options' core continuum in the same primary service area.
• Casa de las Americas: Southern California DV and family services nonprofit serving Latino/immigrant survivors — overlapping bilingual service delivery and immigrant-focused legal advocacy (including U-Visa/VAWA work) comparable to Human Options' multilingual programs.

Regional players

• Rainbow Services: Los Angeles County-based DV nonprofit providing shelter, counseling, and youth programs — same service model as Human Options but operating in adjacent Southern California geography rather than Orange County directly.
• Domestic Violence Solutions for Santa Barbara County: Santa Barbara County DV nonprofit providing shelter, counseling, and legal advocacy — comparable service model to Human Options but operating in a different California coastal geography.
• Center for Domestic Peace: Marin County DV nonprofit providing shelter, counseling, and prevention education — comparable continuum of care but serving the San Francisco Bay Area rather than Orange County.

Broad incumbents

• YWCA of Orange County: Large, established Orange County nonprofit offering DV services alongside broader women's empowerment and housing programs — comparable DV service line but operates as part of a wider national YWCA portfolio rather than as a DV specialist.

Others

• National Domestic Violence Hotline: National 24/7 DV crisis hotline and referral service — Human Options lists it as a national resource, making it an adjacent referral partner rather than a direct competitor; overlaps in crisis-line operations but does not provide shelter/housing.
• California Partnership to End Domestic Violence: Statewide coalition that Human Options is a member of — adjacent advocacy/policy organization that convenes DV agencies rather than delivers direct services, providing ecosystem context for Human Options' positioning.
• National Network to End Domestic Violence: National advocacy and policy organization for the DV field — listed by Human Options as a national resource and serves as a policy/awareness counterpart rather than a direct service provider.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks2 records

Key highlights7 records

Customer concentration

• Xx.com/HumanOptions
• Facebookfacebook.com/HumanOptions
• LinkedInlinkedin.com/company/human-options-inc-
• Instagraminstagram.com/humanoptions

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Human Options