CitiPark
CitiPark is a UK car park operator and TCS subsidiary running ~20 branches and ~10,000 parking spaces across Leeds, Manchester, London, Watford, and Cheltenham. It serves commuters, event-goers, and corporate accounts via its in-house CitiBrain PMS, AI-ANPR, mobile app, CitiCharge EV charging, and CitiPass digital permits.
- Company typePrivate
- Founded1963
- HeadquartersLeeds, United Kingdom
- Headcount101–250
- GTM typeB2C
- OfferingServices
What CitiPark does
CitiPark is a UK-based car park operator and a wholly-owned subsidiary of Town Centre Securities PLC (TCS), a Leeds-listed property group controlled by the Ziff family. The company operates approximately 20 branches and roughly 10,000 parking spaces across Leeds, Manchester, London, Watford, Rickmansworth, and Cheltenham, with flagship assets including the Merrion Centre / first direct Arena (1,000 spaces, the first multi-storey in the North of England to receive Park Mark Plus status) and AO Arena Manchester (958 spaces, managed since 2020). CitiPark runs an in-house technology stack — CitiBrain PMS, AI-enhanced ANPR with a 90% improvement in read rates, a 4.8/5-rated mobile app that has processed more than 50,000 transactions, and the CitiPass digital permit system — operated from a centralised 'Engine Room' remote operations centre.
The business earns revenue across multiple streams: short-stay pay-as-you-go parking (hourly tariffs of roughly £2.50–£27 depending on branch and duration), pre-booked parking (online/app with promotional discounts), season tickets and Premier Parking Cards (monthly/quarterly/annual subscriptions), event parking flat rates at AO Arena Manchester and first direct Arena Leeds, third-party car park management agreements, EV charging via its CitiCharge subsidiary, and event hire of rooftop spaces. CitiPark also offers emissions-based tariffs at select branches (e.g., Clipstone Street in the London Congestion Zone) and operates a dedicated commercial team for corporate CitiPass accounts.
CitiPark sells to a hybrid customer base: long-tail consumers (commuters, retail visitors, arena event-goers, EV drivers), small and mid-market businesses via CitiPass commercial accounts and season tickets, and enterprise partners such as John Lewis Cheltenham, Watford FC, Renaker, and Victoria Mills under management contracts. Marketing is multi-channel — mobile app, website, aggregators, social media, event sponsorships, and seasonal promo campaigns. The company is led by Managing Director Ben Ziff, COO John Gautrey, and CTO Pete Dowling, with Edward Ziff serving as Chairman and CEO of the parent TCS.
CitiPark firmographics
Firmographics- Name
- CitiPark
- Legal name
- CitiPark PLC
- Website
- https://citipark.co.uk
- Company type
- Private
- Founded year
- 1963
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- CitiPark is a UK car park operator and TCS subsidiary running ~20 branches and ~10,000 parking spaces across Leeds, Manchester, London, Watford, and Cheltenham. It serves commuters, event-goers, and corporate accounts via its in-house CitiBrain PMS, AI-ANPR, mobile app, CitiCharge EV charging, and CitiPass digital permits.
- Ownership category
- akta.pro rank
Where CitiPark is headquartered
LocationHeadquarters
- HQ city
- Leeds
- HQ country
- United Kingdom
- HQ region
- Europe
Offices22 records
Markets served
CitiPark business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Short-term Pay-as-you-go Parking: Standard hourly/daily parking charges at published tariff boards. Customers pay for the length of time their vehicle remains in the car park. ANPR technology is used to track entry/exit times for billing. Tariffs vary by location (e.g., Bell Street London from £3/hour for first 3 hours; New Jackson Manchester from £2.50/hour).
- Pre-booking Parking: Parking booked and paid for in advance through the CitiPark website or mobile app. Customers select their car park, entry/exit dates and times, and pay upfront. ANPR gates recognise pre-booked vehicles on entry. A 10% discount code ('XMASMARKET10') is available for selected branches.
- Season Tickets / Season Permits: Contract season permits available in monthly, quarterly, or annual options for regular commuters and business customers. Season tickets and Premier Parking Cards (both season and 'pay as you go') are available. Annual permits can be cancelled with one calendar month's notice.
- Partnership/Discount Cards: Partnership product issued to members of the public or business customers as a discount card offering preferential parking rates. Can include loyalty program integration.
- Car Park Management Agreements: CitiPark provides management solutions for third-party car parks (commercial, residential, or private establishments). Generates revenue through site management fees and revenue-sharing arrangements. Services include marketing, product development, data insights, and safety/security services.
- EV Charging (CitiCharge): CitiCharge, CitiPark's EV charging subsidiary, generates revenue from EV charging sessions. The network offers universal and Tesla Destination charging with no subscription required, using per-session or per-kWh pricing.
- Event Parking: Special flat-rate parking for arena events and venue access (e.g., AO Arena Manchester: £16 for up to 7 hours; first direct Arena Leeds: £10 for up to 6 hours). Not available for pre-booking; turn-up and park model.
- Event Hire / Venue Rental: CitiPark offers exclusive hire of rooftop venues and spaces at car parks for events, filming, and photography. The Multistories pop-up event at Merrion Centre Level 8 showcased this capability.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Bell Street London - Short Stay Tariff |
| Unit Pricing | Pay-as-you-go | New Jackson Manchester - Standard Hourly Rate |
| Unit Pricing | Pay-as-you-go | Portman Square London - Early Bird Offer |
| Unit Pricing | Pay-as-you-go | London Barbican - Early Bird Offer |
| Unit Pricing | Pay-as-you-go | AO Arena Manchester - Event Flat Rate |
| Unit Pricing | Pay-as-you-go | first direct Arena Leeds - Event Flat Rate |
| Unit Pricing | Pay-as-you-go | Leeds Dock - Weekend Parking |
| Subscription | Annual | Annual Season Tickets - Black Friday Promotion |
| Subscription | Monthly | Season Permits |
Go-to-market motion3 records
Distribution channels8 records
Marketing channels8 records
CitiPark product offering
Product offeringCore offering
CitiPark operates city-centre car parks across Leeds, Manchester, London, Watford, Rickmansworth and Cheltenham, providing hourly, daily and seasonal parking along with advance pre-bookings, season permits, Premier Parking Cards, EV charging via its CitiCharge subsidiary, and event parking at major arena venues. It supplements its own estate with car park management services for third-party property owners and runs the in-house CitiBrain PMS and mobile app that enable ticketless entry, ANPR access, and post-exit payment.
Product overview
CitiPark is a UK-wide parking operator providing car parking services across over 20 branches in major cities. The core offering consists of car parking with ANPR access, supplemented by EV charging (via subsidiary CitiCharge), event parking for arena venues, and seasonal/contract permits. The digital platform is built around the in-house developed CitiBrain PMS parking management system and CitiPark Mobile App, which integrate prebooking, Mobile Pay, digital season tickets (CitiPass), and Premier Parking Cards. Corporate partnership services extend management solutions to third-party car parks.
Differentiator
Problem solved
Functional benefit
Brands
- CitiCharge: Subscription-free electric vehicle (EV) charging network providing charging facilities across CitiPark's portfolio.
Products and services
- Car Parking Core hourly, daily and long-term car parking services across 20+ branches in Leeds, Manchester, London, Watford, Rickmansworth and Cheltenham, with ANPR-enabled barrier-free entry and exit.
- EV Charging (CitiCharge) Subscription-free electric vehicle charging network offered through CitiCharge, including universal and Tesla Destination charging bays and rapid 50kWh DC chargers at flagship locations.
- Event Parking Specialised flat-rate parking for arena venues and events, including AO Arena Manchester (958 spaces) and first direct Arena Leeds (1,000 spaces), with dedicated on-site events teams.
- Season Passes Contract season permits in monthly, quarterly or annual options for regular commuters and business customers, available as physical or digital passes for single or multiple vehicles.
- Pre-booking Online pre-booking service via book.citipark.co.uk or the CitiPark mobile app allowing customers to reserve parking spaces at any CitiPark branch in advance and pay upfront.
- CitiPark Mobile App In-house developed iOS and Android application offering pre-booking, Mobile Pay, digital season tickets, CitiPass integration and ANPR-triggered barrier access, rated 4.8/5 on the App Store.
- CitiPass Digital permit and payment system designed for multiple permit holders within commercial accounts, allowing business account managers to edit, add, or remove users and maintain payments.
- Car Park Management Services Full-service parking management for third-party car park owners (commercial, residential or private), including technology, marketing, data insights, safety/security services and revenue-share arrangements.
- Premier Parking Card Pre-paid parking card available in both season and pay-as-you-go variants, allowing customers to park at CitiPark branches with a credit-based payment system.
Quantifiable outcome
- 90% improvement in ANPR read rates with AI-integrated CitiBrain PMS system
- +4 more outcomes
Companies that use CitiPark
Customer profileNamed customers8 records
Segments7 records
Ideal customer profiles5 records
CitiPark technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature7 records
CitiPark partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered minor and core.
- Goole Vikings Rugby League ClubminorCitiCharge (CitiPark's EV charging subsidiary) became an Official Player Sponsor of Goole Vikings Rugby League Club and Title Sponsor of the Vikings' Business Club. Former Super League player Thomas Minns is sponsored by CitiCharge. The partnership aligns CitiCharge's EV infrastructure mission with the club's sustainability plans.
- RenakercoreCitiPark partnered with Renaker to open the New Jackson car park in Manchester's Deansgate district. The 390-space, 24-hour car park is integrated into Renaker's New Jackson residential skyscraper development. Renaker is a world-class skyscraper developer. CitiPark provides parking management and technology while Renaker provides the real estate.
- Victoria MillsminorCitiPark secured a new management agreement with Victoria Mills to manage their 476-space multi-storey car park in Shipley, West Yorkshire. The car park is part of an award-winning mixed-use complex. CitiPark works in conjunction with Inspired Property Management on this venture.
- Burlington and Ducie Street (Manchester)minorCitiPark expanded its Manchester portfolio with two new car parks at Burlington and Ducie Street in Manchester Piccadilly Basin. Both car parks are ticketless and barrier-less, operating on Mobile Pay only through the CitiPark app.
- Watford Football ClubminorCitiPark extended its partnership with Watford Football Club to offer fans discounted parking on match days. Season ticket holders and match day buyers receive 25% off parking at CitiPark's Church, Gade, and Sutton car parks in Watford. The partnership drives footfall and increases dwell time in Watford high street.
- John Lewis & PartnersminorCitiPark operates the official car park for John Lewis & Partners in Cheltenham, located on Albion Street. The partnership serves shoppers visiting the premium department store.
- Leeds Teaching Hospitals / Leeds CaresminorDuring the COVID-19 pandemic, CitiPark and TCS provided free parking for NHS staff at selected car parks and made the Merrion Centre car park available to Leeds Teaching Hospitals. Edward Ziff is Chairman of Leeds Cares, the charity partner of Leeds Teaching Hospitals.
- Xperience PartnersminorCitiPark partnered with Xperience Partners to host the Multistories pop-up event on Level 8 of the Merrion Centre car park in Leeds. The event featured food, drink, and music in a unique car park setting, repurposing unused space for community benefit.
Scale indicators8 records
Recent moves10 records
Expansion highlights5 records
CitiPark competitors and assessment
Company assessmentDirect peers
- NCP (National Car Parks): UK's largest off-street car park operator with hundreds of city-centre locations and a national multi-city footprint. Directly comparable to CitiPark on core service (paid urban parking), target customer (commuters, shoppers, event-goers), and reliance on ANPR/barrier technology and mobile booking apps.
- Q-Park UK: European parking operator with UK presence in major cities, focused on premium, multi-storey city-centre car parks. Closely comparable on real-estate-driven urban parking model, season-pass offerings, and emphasis on customer-experience technology (ANPR, mobile payments).
- JustPark: UK-based parking marketplace connecting drivers with bookable spaces across private driveways and commercial operators. Comparable on pre-booking, mobile-first UX, and the same target customer base, though it competes via aggregation rather than owned real estate.
- YourParkingSpace: UK peer-to-peer and commercial parking marketplace offering hourly and monthly bookings across urban and event locations. Comparable on pre-booking UX, season permits, and EV charging partnerships; competes with CitiPark for the same online-driven UK parking customer.
Broad incumbents
- APCOA Parking: One of Europe's largest parking operators with extensive UK presence across airports, hospitals, retail, and city centres. Overlaps with CitiPark on multi-city UK urban parking and ANPR/digital products but operates at significantly greater scale and across more verticals.
- Indigo Group: European-headquartered parking and mobility operator with UK city-centre locations and adjacent smart-mobility services. Comparable on urban paid parking, digital access solutions, and EV charging infrastructure; broader portfolio and global footprint than CitiPark.
Emerging players
- ParkBee: European digital parking operator focused on underused indoor parking capacity at residential and commercial sites. Comparable on tech-led management of third-party car parks and ANPR-driven access, but with a more asset-light, software-centric model than CitiPark.
Others
- EasyPark Group: Pan-European mobile parking payments and navigation company (owner of RingGo in the UK). Comparable on the mobile-pay and digital-tariff layer that CitiPark also offers through its app, and an indirect competitor/partner for aggregator-driven bookings.
- Town Centre Securities PLC (TCS): Listed UK property group and CitiPark's parent company, which owns the Merrion Centre and other real estate underpinning CitiPark branches. Materially comparable as the source of CitiPark's owned estate, capital backing, and pipeline of new car park developments (e.g., Whitehall Riverside).
- SKIDATA AG: Global provider of parking and access control technology, including the Skidata hardware and software previously rolled out across CitiPark branches. Comparable as the underlying technology vendor whose systems CitiBrain PMS now supersedes; relevant for assessing CitiPark's ability to differentiate post-Skidata.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
CitiPark social profiles
Digital presenceCitiPark compliance and trust
Trust signalCompliance3 records
CitiPark financial estimates
Financial estimateRevenue estimate
Valuation estimate
CitiPark leadership team
Management profileNumber of profiles
Profiles4 records
CitiPark subsidiaries and ownership
Company hierarchySubsidiaries1 record
CitiPark funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CitiPark M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CitiPark
What does CitiPark do?
CitiPark operates city-centre car parks across Leeds, Manchester, London, Watford, Rickmansworth and Cheltenham, providing hourly, daily and seasonal parking along with advance pre-bookings, season permits, Premier Parking Cards, EV charging via its CitiCharge subsidiary, and event parking at major arena venues. It supplements its own estate with car park management services for third-party property owners and runs the in-house CitiBrain PMS and mobile app that enable ticketless entry, ANPR access, and post-exit payment.
Is CitiPark a public or private company?
CitiPark is a private company. It is classified as corporate owned and is currently operating.
When was CitiPark founded?
CitiPark was founded in 1963. It employs 101 to 250 people.
Where is CitiPark based?
CitiPark is headquartered in Leeds, United Kingdom, in the Europe region.
How does CitiPark make money?
Eight revenue lines are on record. Short-term Pay-as-you-go Parking is the primary driver. The others are pre-booking Parking, season Tickets / Season Permits, partnership/Discount Cards, car Park Management Agreements, EV Charging (CitiCharge), event Parking and event Hire / Venue Rental.
Who are CitiPark's main competitors?
Direct peers on record are NCP (National Car Parks), Q-Park UK, JustPark and YourParkingSpace. Broad incumbents are APCOA Parking and Indigo Group. ParkBee is listed as an emerging player. Others are EasyPark Group, Town Centre Securities PLC (TCS) and SKIDATA AG.
Does CitiPark have an API?
No public API is recorded for CitiPark.