CitiPark

What CitiPark does

CitiPark is a UK-based car park operator and a wholly-owned subsidiary of Town Centre Securities PLC (TCS), a Leeds-listed property group controlled by the Ziff family. The company operates approximately 20 branches and roughly 10,000 parking spaces across Leeds, Manchester, London, Watford, Rickmansworth, and Cheltenham, with flagship assets including the Merrion Centre / first direct Arena (1,000 spaces, the first multi-storey in the North of England to receive Park Mark Plus status) and AO Arena Manchester (958 spaces, managed since 2020). CitiPark runs an in-house technology stack — CitiBrain PMS, AI-enhanced ANPR with a 90% improvement in read rates, a 4.8/5-rated mobile app that has processed more than 50,000 transactions, and the CitiPass digital permit system — operated from a centralised 'Engine Room' remote operations centre.

The business earns revenue across multiple streams: short-stay pay-as-you-go parking (hourly tariffs of roughly £2.50–£27 depending on branch and duration), pre-booked parking (online/app with promotional discounts), season tickets and Premier Parking Cards (monthly/quarterly/annual subscriptions), event parking flat rates at AO Arena Manchester and first direct Arena Leeds, third-party car park management agreements, EV charging via its CitiCharge subsidiary, and event hire of rooftop spaces. CitiPark also offers emissions-based tariffs at select branches (e.g., Clipstone Street in the London Congestion Zone) and operates a dedicated commercial team for corporate CitiPass accounts.

CitiPark sells to a hybrid customer base: long-tail consumers (commuters, retail visitors, arena event-goers, EV drivers), small and mid-market businesses via CitiPass commercial accounts and season tickets, and enterprise partners such as John Lewis Cheltenham, Watford FC, Renaker, and Victoria Mills under management contracts. Marketing is multi-channel — mobile app, website, aggregators, social media, event sponsorships, and seasonal promo campaigns. The company is led by Managing Director Ben Ziff, COO John Gautrey, and CTO Pete Dowling, with Edward Ziff serving as Chairman and CEO of the parent TCS.

Name

CitiPark

Legal name

CitiPark PLC

Website

https://citipark.co.uk

Company type

Private

Founded year

1963

Operating status

Operating

Headcount range

101–250 employees

Short description

CitiPark is a UK car park operator and TCS subsidiary running ~20 branches and ~10,000 parking spaces across Leeds, Manchester, London, Watford, and Cheltenham. It serves commuters, event-goers, and corporate accounts via its in-house CitiBrain PMS, AI-ANPR, mobile app, CitiCharge EV charging, and CitiPass digital permits.

Ownership category

akta.pro rank

Headquarters

HQ city

Leeds

HQ country

United Kingdom

HQ region

Europe

Offices22 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Short-term Pay-as-you-go Parking: Standard hourly/daily parking charges at published tariff boards. Customers pay for the length of time their vehicle remains in the car park. ANPR technology is used to track entry/exit times for billing. Tariffs vary by location (e.g., Bell Street London from £3/hour for first 3 hours; New Jackson Manchester from £2.50/hour).
2. Pre-booking Parking: Parking booked and paid for in advance through the CitiPark website or mobile app. Customers select their car park, entry/exit dates and times, and pay upfront. ANPR gates recognise pre-booked vehicles on entry. A 10% discount code ('XMASMARKET10') is available for selected branches.
3. Season Tickets / Season Permits: Contract season permits available in monthly, quarterly, or annual options for regular commuters and business customers. Season tickets and Premier Parking Cards (both season and 'pay as you go') are available. Annual permits can be cancelled with one calendar month's notice.
4. Partnership/Discount Cards: Partnership product issued to members of the public or business customers as a discount card offering preferential parking rates. Can include loyalty program integration.
5. Car Park Management Agreements: CitiPark provides management solutions for third-party car parks (commercial, residential, or private establishments). Generates revenue through site management fees and revenue-sharing arrangements. Services include marketing, product development, data insights, and safety/security services.
6. EV Charging (CitiCharge): CitiCharge, CitiPark's EV charging subsidiary, generates revenue from EV charging sessions. The network offers universal and Tesla Destination charging with no subscription required, using per-session or per-kWh pricing.
7. Event Parking: Special flat-rate parking for arena events and venue access (e.g., AO Arena Manchester: £16 for up to 7 hours; first direct Arena Leeds: £10 for up to 6 hours). Not available for pre-booking; turn-up and park model.
8. Event Hire / Venue Rental: CitiPark offers exclusive hire of rooftop venues and spaces at car parks for events, filming, and photography. The Multistories pop-up event at Merrion Centre Level 8 showcased this capability.

Pricing tiers

Go-to-market motion3 records

Distribution channels8 records

Marketing channels8 records

Core offering

CitiPark operates city-centre car parks across Leeds, Manchester, London, Watford, Rickmansworth and Cheltenham, providing hourly, daily and seasonal parking along with advance pre-bookings, season permits, Premier Parking Cards, EV charging via its CitiCharge subsidiary, and event parking at major arena venues. It supplements its own estate with car park management services for third-party property owners and runs the in-house CitiBrain PMS and mobile app that enable ticketless entry, ANPR access, and post-exit payment.

Product overview

CitiPark is a UK-wide parking operator providing car parking services across over 20 branches in major cities. The core offering consists of car parking with ANPR access, supplemented by EV charging (via subsidiary CitiCharge), event parking for arena venues, and seasonal/contract permits. The digital platform is built around the in-house developed CitiBrain PMS parking management system and CitiPark Mobile App, which integrate prebooking, Mobile Pay, digital season tickets (CitiPass), and Premier Parking Cards. Corporate partnership services extend management solutions to third-party car parks.

Differentiator

Problem solved

Functional benefit

Brands

• CitiCharge: Subscription-free electric vehicle (EV) charging network providing charging facilities across CitiPark's portfolio.

Products and services

• Car Parking Core hourly, daily and long-term car parking services across 20+ branches in Leeds, Manchester, London, Watford, Rickmansworth and Cheltenham, with ANPR-enabled barrier-free entry and exit.
• EV Charging (CitiCharge) Subscription-free electric vehicle charging network offered through CitiCharge, including universal and Tesla Destination charging bays and rapid 50kWh DC chargers at flagship locations.
• Event Parking Specialised flat-rate parking for arena venues and events, including AO Arena Manchester (958 spaces) and first direct Arena Leeds (1,000 spaces), with dedicated on-site events teams.
• Season Passes Contract season permits in monthly, quarterly or annual options for regular commuters and business customers, available as physical or digital passes for single or multiple vehicles.
• Pre-booking Online pre-booking service via book.citipark.co.uk or the CitiPark mobile app allowing customers to reserve parking spaces at any CitiPark branch in advance and pay upfront.
• CitiPark Mobile App In-house developed iOS and Android application offering pre-booking, Mobile Pay, digital season tickets, CitiPass integration and ANPR-triggered barrier access, rated 4.8/5 on the App Store.
• CitiPass Digital permit and payment system designed for multiple permit holders within commercial accounts, allowing business account managers to edit, add, or remove users and maintain payments.
• Car Park Management Services Full-service parking management for third-party car park owners (commercial, residential or private), including technology, marketing, data insights, safety/security services and revenue-share arrangements.
• Premier Parking Card Pre-paid parking card available in both season and pay-as-you-go variants, allowing customers to park at CitiPark branches with a credit-based payment system.

Quantifiable outcome

• 90% improvement in ANPR read rates with AI-integrated CitiBrain PMS system
• +4 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature7 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• Goole Vikings Rugby League ClubminorGTM or Marketing Partner · 6 February 2025CitiCharge (CitiPark's EV charging subsidiary) became an Official Player Sponsor of Goole Vikings Rugby League Club and Title Sponsor of the Vikings' Business Club. Former Super League player Thomas Minns is sponsored by CitiCharge. The partnership aligns CitiCharge's EV infrastructure mission with the club's sustainability plans.
• RenakercoreStrategic or Co-development Partner · 21 August 2023CitiPark partnered with Renaker to open the New Jackson car park in Manchester's Deansgate district. The 390-space, 24-hour car park is integrated into Renaker's New Jackson residential skyscraper development. Renaker is a world-class skyscraper developer. CitiPark provides parking management and technology while Renaker provides the real estate.
• Victoria MillsminorStrategic or Co-development Partner · 6 February 2020CitiPark secured a new management agreement with Victoria Mills to manage their 476-space multi-storey car park in Shipley, West Yorkshire. The car park is part of an award-winning mixed-use complex. CitiPark works in conjunction with Inspired Property Management on this venture.
• Burlington and Ducie Street (Manchester)minorStrategic or Co-development Partner · 1 November 2019CitiPark expanded its Manchester portfolio with two new car parks at Burlington and Ducie Street in Manchester Piccadilly Basin. Both car parks are ticketless and barrier-less, operating on Mobile Pay only through the CitiPark app.
• Watford Football ClubminorGTM or Marketing Partner · 18 July 2019CitiPark extended its partnership with Watford Football Club to offer fans discounted parking on match days. Season ticket holders and match day buyers receive 25% off parking at CitiPark's Church, Gade, and Sutton car parks in Watford. The partnership drives footfall and increases dwell time in Watford high street.
• John Lewis & PartnersminorStrategic or Co-development PartnerCitiPark operates the official car park for John Lewis & Partners in Cheltenham, located on Albion Street. The partnership serves shoppers visiting the premium department store.
• Leeds Teaching Hospitals / Leeds CaresminorStrategic or Co-development PartnerDuring the COVID-19 pandemic, CitiPark and TCS provided free parking for NHS staff at selected car parks and made the Merrion Centre car park available to Leeds Teaching Hospitals. Edward Ziff is Chairman of Leeds Cares, the charity partner of Leeds Teaching Hospitals.
• Xperience PartnersminorStrategic or Co-development PartnerCitiPark partnered with Xperience Partners to host the Multistories pop-up event on Level 8 of the Merrion Centre car park in Leeds. The event featured food, drink, and music in a unique car park setting, repurposing unused space for community benefit.

Scale indicators8 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• NCP (National Car Parks): UK's largest off-street car park operator with hundreds of city-centre locations and a national multi-city footprint. Directly comparable to CitiPark on core service (paid urban parking), target customer (commuters, shoppers, event-goers), and reliance on ANPR/barrier technology and mobile booking apps.
• Q-Park UK: European parking operator with UK presence in major cities, focused on premium, multi-storey city-centre car parks. Closely comparable on real-estate-driven urban parking model, season-pass offerings, and emphasis on customer-experience technology (ANPR, mobile payments).
• JustPark: UK-based parking marketplace connecting drivers with bookable spaces across private driveways and commercial operators. Comparable on pre-booking, mobile-first UX, and the same target customer base, though it competes via aggregation rather than owned real estate.
• YourParkingSpace: UK peer-to-peer and commercial parking marketplace offering hourly and monthly bookings across urban and event locations. Comparable on pre-booking UX, season permits, and EV charging partnerships; competes with CitiPark for the same online-driven UK parking customer.

Broad incumbents

• APCOA Parking: One of Europe's largest parking operators with extensive UK presence across airports, hospitals, retail, and city centres. Overlaps with CitiPark on multi-city UK urban parking and ANPR/digital products but operates at significantly greater scale and across more verticals.
• Indigo Group: European-headquartered parking and mobility operator with UK city-centre locations and adjacent smart-mobility services. Comparable on urban paid parking, digital access solutions, and EV charging infrastructure; broader portfolio and global footprint than CitiPark.

Emerging players

• ParkBee: European digital parking operator focused on underused indoor parking capacity at residential and commercial sites. Comparable on tech-led management of third-party car parks and ANPR-driven access, but with a more asset-light, software-centric model than CitiPark.

Others

• EasyPark Group: Pan-European mobile parking payments and navigation company (owner of RingGo in the UK). Comparable on the mobile-pay and digital-tariff layer that CitiPark also offers through its app, and an indirect competitor/partner for aggregator-driven bookings.
• Town Centre Securities PLC (TCS): Listed UK property group and CitiPark's parent company, which owns the Merrion Centre and other real estate underpinning CitiPark branches. Materially comparable as the source of CitiPark's owned estate, capital backing, and pipeline of new car park developments (e.g., Whitehall Riverside).
• SKIDATA AG: Global provider of parking and access control technology, including the Skidata hardware and software previously rolled out across CitiPark branches. Comparable as the underlying technology vendor whose systems CitiBrain PMS now supersedes; relevant for assessing CitiPark's ability to differentiate post-Skidata.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CitiParkUK
• YouTubeyoutube.com/channel/UCXevxDWaf9SrIXKO9lmGY3Q
• Facebookfacebook.com/CitiParkUK
• LinkedInlinkedin.com/company/citiparkuk
• Instagraminstagram.com/citiparkuk

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CitiPark