Zeno Payments

What Zeno Payments does

Zeno Payments (operated by Zeno Tools LLC) is a private US-based payment processor that provides credit card processing, ACH payments, online payment portals, and merchant account services primarily to collection agencies and high-risk merchants. The company positions itself as a full-service merchant account provider for verticals that mainstream payment processors frequently decline or underwrite unfavorably, offering quick approvals and customized fee structures through relationships with multiple banking partners.

The underlying platform consists of payment processing infrastructure supporting credit card and ACH transactions with merchant account management capabilities. Notable technical components include multiple payment portal integration options with professional custom designs, live balance display and immediate payment notification integration with client systems, and a "no-fee" high-risk credit card processing offering that the company claims can eliminate 70 to 90% of traditional processing fees. Website design services are available as an integrated add-on module. No public APIs, SDKs, or mobile apps are offered, and there is no evidence of proprietary AI/ML or automated underwriting systems.

Revenue is generated through transaction-based fees on credit card and ACH processing and merchant account service fees, with pricing customized to each merchant's risk profile and volume. The go-to-market is sales-led, combining a toll-free inside-sales line (800-421-9366), a self-serve online merchant application submission flow, and a content-marketing blog targeting collection agency pain points and high-risk merchant education. The company also maintains an affiliate relationship with the Washington Collectors Association and uses Comodo SSL certificates for trust signaling on its merchant-facing website.

Name

Zeno Payments

Legal name

Zeno Tools LLC

Website

https://zenopayments.com

Company type

Private

Operating status

Operating

Short description

Zeno Payments (Zeno Tools LLC) is a private US payment processor providing credit card processing, ACH payments, payment portals, and merchant accounts primarily to collection agencies and high-risk merchants via multiple banking partner relationships.

Ownership category

akta.pro rank

Product category

Payment Processing Services

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Payment Processing for Collections (Lockbox, ACH, Card, IVR) (FSAKAJAJ)

akta.pro secondary industry

Integrated Payment Processors (PSP/Acquirer) (FSAMABAA)

Keywords

• Credit card processing
• High-risk merchant accounts
• ACH payment processing
• Collection agency payments
• Online payment portals

Headquarters

HQ city

Woodinville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Technology or R&D, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Credit Card Processing Fees: Transaction-based fees charged to merchants for processing credit card payments. The company claims to offer competitive rates that can beat most credit card processing rates through relationships with multiple banking partners.
2. ACH Payment Processing: Fees charged for ACH (Automated Clearing House) payment processing services for collection agencies and merchants.
3. Merchant Account Services: Monthly or per-transaction fees associated with maintaining merchant accounts, including customized fee structures and payment plan options.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Zeno Payments provides merchant account services and payment processing solutions primarily for collection agencies and high-risk merchants. The company enables businesses to accept credit card and ACH payments through customizable online payment portals and supports both retail and online card-present and card-not-present environments. Multiple banking partner relationships allow Zeno to underwrite accounts that mainstream processors decline and to offer competitive rate quotes.

Product overview

Zeno Payments (operated by Zeno Tools LLC) offers a unified payment processing platform for collection agencies and high-risk merchants. The core portfolio centers on Credit Card Processing, Payment Portal, and ACH Payments as the primary services, with Website Design available as an add-on module. The company leverages relationships with multiple banking partners to provide competitive rates and quick merchant account approvals, positioning itself as a full-service merchant account provider focused on the collection agency vertical.

Differentiator

Problem solved

Functional benefit

Products and services

• Credit Card Processing Merchant account and processing service that enables businesses (primarily collection agencies and high-risk merchants) to accept Visa, Mastercard, Discover, and American Express payments in retail, online, and card-not-present environments. Includes statement review, competitive rate quotes, and support for both card-present and card-not-present transactions.
• ACH Payments Electronic check processing service that lets businesses accept ACH debits and credits from consumer and business bank accounts. Used by collection agencies and merchants that need a lower-cost payment rail alongside card acceptance.
• Online Payment Portal Custom-branded online payment portal that lets merchants send consumers a unique URL to make payments, with a live balance display showing the remaining amount owed. Designed for collection agencies and recurring consumer payment workflows; supports credit card and ACH payments through the portal.
• High-Risk Merchant Accounts Specialized merchant account service for businesses in high-risk verticals (e.g., CBD, nutraceuticals, adult, travel, supplements, and other non-traditional MCCs) that mainstream processors commonly decline. Backed by multiple banking partner relationships to enable underwriting and ongoing processing.
• Website Design Website design service offered to merchants, typically small and high-risk businesses, that need a web presence to accept online payments.

Quantifiable outcome

• No-fee high risk credit card processing can eliminate 70 to 90% of credit card processing fees associated with high risk merchant accounts

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Banking PartnerscoreTechnology or IntegrationMultiple banking partners provide the foundation for ZenoPay's merchant account services. Through these relationships, the company accesses processing rates that allow them to offer competitive pricing and serve high-risk merchants. The banking partnerships are central to ZenoPay's value proposition of beating most credit card processing rates.
• Washington Collectors AssociationminorGTM or Marketing PartnerDisplay of Washington Collectors Association (WCA) affiliate logo on website footer, indicating membership or affiliate partnership with this industry trade organization for collection agencies.

Recent moves6 records

Expansion highlights4 records

Direct peers

• Easy Pay Direct: Easy Pay Direct specializes in high-risk merchant accounts and online payment processing, serving verticals such as collections, supplement, and adult. Directly comparable on product scope and target customer base.
• Durango Merchant Services: Durango Merchant Services focuses on high-risk and offshore merchant processing for industries that mainstream processors decline. Comparable in target customer and risk profile to Zeno's high-risk vertical.
• National Processing: National Processing offers credit card processing and merchant services to SMBs and high-risk merchants, including collection agencies. Comparable in product mix (processing, gateways, ACH) and customer profile.
• PaymentCloud: PaymentCloud is a direct competitor in high-risk merchant processing, offering merchant accounts, ACH, and payment gateway services to high-risk verticals including collections. Closely comparable to Zeno in target customer, product mix, and high-risk specialization.
• Host Merchant Services: Host Merchant Services provides merchant accounts, payment gateways, and ACH processing for SMBs and high-risk verticals. Comparable in service breadth and merchant-targeting model to Zeno.
• Charge.com: Charge.com provides high-risk merchant accounts and payment processing with a focus on hard-to-place industries. Directly comparable to Zeno's high-risk merchant account offering and collections vertical.

Broad incumbents

• Stripe: Stripe is a broad incumbent payment processor offering gateways, APIs, and merchant services globally. Comparable in core processing functionality but operates at much larger scale and broader verticals, often rejecting or deplatforming higher-risk merchants that Zeno serves.
• PayPal: PayPal is a broad incumbent offering merchant services, payment gateways, and ACH-style transfers. Comparable in payment processing capability but serves a much wider customer base and applies stricter risk policies to collection-agency merchants.
• Block (Square): Block operates Square, a broad incumbent in SMB payments processing. Comparable in merchant processing capabilities, but Square targets mainstream SMBs rather than the collection-agency and high-risk verticals Zeno specializes in.

Emerging players

• Stax: Stax is a subscription-based payment processor targeting SMB and mid-market merchants with a flat-fee model. Comparable in the merchant-processing model and pricing innovation but does not focus on the high-risk / collections niche Zeno serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zeno Payments