StayWell Health Center

What StayWell Health Center does

StayWell Health Center, operating as StayWell Health Care, Inc., is a Federally Qualified Health Center (FQHC) and 501(c)(3) nonprofit founded in 1972 and headquartered at 80 Phoenix Avenue in Waterbury, Connecticut. It delivers integrated medical, dental, and behavioral health services across seven locations in Waterbury and Naugatuck, serving more than 24,000 patients across 37+ towns in the Greater Waterbury area. Service lines include Adult Primary Care, Pediatrics, Dental (with the Smile Builders pediatric dental sub-program), Adult Behavioral Health, OB/GYN and Women's Health, HIV and Infectious Disease Care (including Ryan White and at-home HIV testing), Substance Use and Opioid Addiction Treatment, Specialty Care (podiatry, nutritional counseling), and Allergy Testing and Treatment, plus Community Programs and school-based health centers.

The center's underlying technology stack is built on standard healthcare IT rather than proprietary platforms: a third-party patient portal (MyHealthRecord) for scheduling and records access, Phreesia for payment processing and self-scheduling, and Bloomerang for donation management. Telehealth virtual visits were introduced during the COVID-19 pandemic, supplemented by an online appointment self-scheduling feature for established patients. The organization holds NCQA Patient-Centered Medical Home recognition and maintains HIPAA, Section 504, and ADA Title II compliance.

StayWell operates a hybrid payer-and-grant revenue model, accepting most commercial insurances, Medicaid, and Medicare while offering a sliding-fee discount for self-pay patients. As a Health Center Program grantee under 42 U.S.C. 254b with Federal Public Health Service deemed status, it receives HHS funding and relies on grants and outside donations. Strategic moves since 2020 include absorbing the Chase Outpatient Center, launching a COVID-19 vaccine program (administering 5,000+ doses), redesigning its website, expanding into school-based health centers, and partnering with the City of Waterbury and the St. Vincent De Paul Shelter on community vaccination efforts.

Name

StayWell Health Center

Legal name

StayWell Health Care, Inc.

Website

https://staywellhealth.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

51–100 employees

Short description

StayWell Health Center is a Federally Qualified Health Center founded in 1972 in Waterbury, Connecticut, delivering integrated medical, dental, and behavioral health services to more than 24,000 patients across 37+ towns through seven locations.

Ownership category

akta.pro rank

Product category

Community Health Center / Federally Qualified Health Center Services

NAICS

Ambulatory Health Care Services (621), Outpatient Mental Health and Substance Abuse Centers (621420), Other Ambulatory Health Care Services (6219)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industry

Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF)

Keywords

• Community health services
• Primary medical care
• Dental health services
• Behavioral health care
• Federally qualified health center

Headquarters

HQ city

Waterbury

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Insurance-based healthcare services: Revenue generated from accepting most commercial insurances, Medicaid, and Medicare for medical, dental, and behavioral health services
2. Self-pay with sliding fee discount: Self-pay patients can apply for sliding fee discount to make care affordable based on income
3. Grant funding and donations: StayWell is a 501(c)3 nonprofit organization that relies on grants and outside donations to provide services and programs to patients and community

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

StayWell Health Center is a Federally Qualified Health Center that delivers integrated medical, dental, and behavioral health services across seven locations in the Greater Waterbury, Connecticut area. Its core services include Adult Primary Care, Pediatrics, Dental (with the Smile Builders pediatric program), Adult Behavioral Health, OB/GYN/Women's Health, HIV & Infectious Disease Care, Specialty Care, Allergy Testing & Treatment, Substance Use/Opioid Addiction Treatment, and Community Programs. The center accepts commercial insurance, Medicaid, and Medicare, and offers a sliding fee discount for self-pay patients, serving over 24,000 patients across 37+ towns.

Product overview

StayWell Health Center is a Federally Qualified Health Center (FQHC) providing integrated healthcare services through multiple locations in the Greater Waterbury area. The organization operates as a single unified health center offering a comprehensive portfolio of medical, dental, and behavioral health services. Core services include Adult Primary Care, Pediatrics, Dental (including Smile Builders sub-program), Adult Behavioral Health, OB-GYN/Women's Health, HIV & Infectious Disease Care, Specialty Care, Allergy Testing & Treatment, Substance Use Treatment, and Community Programs. The center also provides digital health features including a Patient Portal, TeleHealth Virtual Visits, COVID-19 Testing & Vaccines, and online Appointment Self-Scheduling. Since 1972, StayWell has served the community with a focus on coordinated, compassionate care.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Primary Care Primary care services for adults including annual wellness visits, follow-up appointments, and physicals, provided to individuals and families across the Greater Waterbury area.
• Pediatrics Pediatric care services for infants through teens, including physicals and follow-up appointments, with counseling on nutrition and healthy lifestyle habits.
• Dental Comprehensive dental care services for children, teens, adults, and seniors, including the Smile Builders pediatric dental program and care for low-income patients.
• Adult Behavioral Health Comprehensive behavioral health care for adults and adolescents facing challenges such as grief, anxiety, depression, and substance use, delivered by Licensed Clinical Social Workers and other clinicians.
• OB-GYN / Women's Health Services Obstetrics and gynecology services including prenatal care, breastfeeding support, and women's health services delivered by certified nurse midwives and OB/GYN clinicians.
• HIV & Infectious Disease Care Comprehensive healthcare and advocacy for HIV+ individuals, including the Ryan White HIV Care program, at-home HIV testing, and PrEP navigation services.
• Substance Use / Opioid Addiction Treatment Treatment and support for individuals suffering from opioid addiction and substance use disorders, delivered through evidence-based therapies such as reinforcement therapy and motivational interviewing.
• Specialty Care Specialty medical services including podiatry, nutritional counseling, and other specialized treatments delivered by registered dietitian nutritionists and specialists.
• Allergy Testing & Treatment Allergy skin testing to identify allergens including dust mites, cockroaches, cats, dogs, trees, grass, weeds, mold, and foods, plus immunotherapy treatment.
• Community Programs Various community programs to help support access to care, reach health care goals, and ensure family growth and development across the Greater Waterbury community.

Quantifiable outcome

• Administered 5,000+ COVID-19 vaccines to both patients and community members

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Three partnerships are on record, tiered core.

• St. Vincent De Paul SheltercoreStrategic or Co-development PartnerStayWell partnered with St. Vincent De Paul Shelter in Waterbury to provide COVID-19 vaccination services, helping to reduce barriers to healthcare access for homeless and underserved populations. The shelter staff and clients received 1st and 2nd doses of the vaccine.
• City of WaterburycoreStrategic or Co-development PartnerPartnership with the city and local organizations to bring COVID-19 testing to the Greater Waterbury area, making testing quick, confidential and easily accessible for anyone who needed it.
• National Health Service CorpscoreOthersStayWell participates in the National Health Service Corps program, which helps bring healthcare to underserved communities through scholarship and loan repayment programs for healthcare providers.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Cornell Scott-Hill Health Center: New Haven, CT-based FQHC offering comprehensive primary care, behavioral health, dental, OB/GYN, and enabling services. Closest comparable to StayWell in service breadth, patient demographics (underserved urban population), and integrated care delivery model.
• Community Health Center, Inc. Connecticut's largest Federally Qualified Health Center, headquartered in Middletown, CT. Operates 200+ sites across CT with full medical, dental, behavioral health, and specialty services—same FQHC regulatory model, payer mix, and patient mission as StayWell, but materially larger scale.
• Southwest Community Health Center: Bridgeport, CT-based FQHC delivering adult/pediatric primary care, dental, behavioral health, OB/GYN, and HIV services. Operates with identical FQHC funding model, sliding-fee structure, and integrated service portfolio to StayWell.
• Charter Oak Health Center: Hartford, CT-based FQHC offering integrated medical, dental, behavioral health, and pharmacy services. Comparable scope of services, FQHC funding/regulatory model, and focus on Greater Hartford's underserved population—directly analogous business model to StayWell.
• Generations Family Health Center: Eastern Connecticut FQHC with sites across multiple towns, providing primary care, behavioral health, dental, and supportive services. Closely comparable in scale (sub-100 employees), community health mission, and rural/underserved geographic focus.
• Optimus Health Care: Bridgeport, CT-based FQHC providing adult/pediatric medicine, dental, behavioral health, OB/GYN, and HIV care across multiple sites. Most relevant direct peer given overlapping service portfolio, FQHC status, and shared patient population characteristics in CT's underserved communities.
• Fair Haven Community Health Care: FQHC serving New Haven's Fair Haven neighborhood with adult/pediatric primary care, behavioral health, dental, and chronic disease management. Operates on the same FQHC funding model, sliding-fee structure, and community-health mission as StayWell.
• Norwalk Community Health Center: Federally Qualified Health Center serving Norwalk and surrounding Fairfield County communities with primary care, dental, behavioral health, and women's health. Comparable service mix, FQHC funding structure, and patient base to StayWell at similar scale.
• Connecticut Institute for Families and Communities (CIFC): Danbury, CT-based FQHC providing primary care, behavioral health, and family support services to underserved populations in western Connecticut. Same FQHC regulatory model and integrated care approach as StayWell, with comparable patient demographics.

Broad incumbents

• Wheeler Clinic: Connecticut's largest community-based behavioral health and social services provider, with integrated FQHC primary care, prevention, and child welfare services. Larger and broader in scope than StayWell (multi-county footprint) but competes for the same underserved Medicaid populations and state funding.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/staywell_health
• Facebookfacebook.com/staywellhealth
• LinkedInlinkedin.com/company/staywell-health-center
• Instagraminstagram.com/staywellhealthcenter

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about StayWell Health Center