What Multicert does

Multicert is a Portuguese Qualified Trust Service Provider (QTSP) operating as a wholly-owned subsidiary of SIBS Group, following SIBS' full acquisition in 2020 (announced January 2021). Founded in 2001 as a spin-off of SIBS' Research & Development unit, the company delivers an integrated portfolio of digital trust, identity, and security solutions organized around five pillars: digital certificates (qualified electronic signatures, electronic seals, authentication, TLS/SSL); digital transformation platforms (mTrust for paperless onboarding and contracting, Sign'Stash for e-invoicing, Certvote for electronic voting, mLTV for long-term preservation); advanced PKI solutions for national identification, electronic passports compliant with ICAO 9303, electronic driving licenses under ISO 18013-5, and IoT; managed cybersecurity via the SIBS CyberWatch 24x7 SOC; and the Multicert ID mobile identity wallet with NFC reading and biometric authentication (mID Biometrics).

Underlying technology is proprietary PKI infrastructure built to eIDAS and Common Criteria EAL4+ standards, with REST/CMIS/SOAP APIs and OAuth2 authentication enabling ERP and invoicing system integrations. The company is headquartered in the Lisbon metropolitan area (Amadora) with a secondary office in Porto, employs 101–250 people, and operates in more than 20 countries.

The business model combines recurring SaaS subscriptions (Sign'Stash monthly plans, Certvote annual subscriptions up to 1,000,000 voters, SSL certificates with 199-day auto-renewal, Multicert ID freemium app), managed services and project contracts for government PKI deployments, transaction-based timestamping services, and 24x7 managed detection and response under SIBS CyberWatch. Customer segments span government and public administration (national PKI, Citizen Card, e-passports), financial institutions (SIBS, CGD, Bankinter, MB WAY), professional associations (ANF, Ordem dos Farmacêuticos, Ordem dos Engenheiros, Ordem dos Dentistas), sports organizations (Comité Olímpico de Portugal, SL Benfica), and SMBs/consumers via the online store and mobile app. Distribution combines direct enterprise field sales with self-service e-commerce and channel partners including ERP and invoicing software resellers.

Name

Multicert

Legal name

Multicert - Serviços de Certificação Electrónica, S.A.

Website

https://multicert.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

Multicert is a Portuguese Qualified Trust Service Provider and SIBS Group subsidiary delivering eIDAS-compliant digital certificates, PKI infrastructure for passports and national ID, electronic signature and voting platforms, mobile identity (Multicert ID), and 24x7 managed cybersecurity services to government, financial institutions, and enterprises in 20+ countries.

Ownership category

akta.pro rank

Product category

Digital Trust Services and PKI

NAICS

Security Systems Services (except Locksmiths) (561621), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Device Identity & Certificate-Based Authentication (PKI) (BPAMAEAL)

Keywords

• Digital certificates
• Public key infrastructure
• Electronic signatures
• Digital identity
• Trust services

Headquarters

HQ city

Porto Salvo

HQ country

Portugal

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Digital Certificates: Sale of qualified digital certificates including representation certificates, professional certificates, individual certificates, electronic seals, and SSL certificates. Revenue generated through one-time purchase or subscription models with annual billing.
2. Digital Transformation Platforms: mTrust platform for document signing, onboarding, and workflow automation; Sign'Stash for electronic invoicing and digital signature; Certvote for electronic voting. These platforms generate recurring subscription revenue.
3. PKI Solutions: Advanced PKI infrastructure solutions for governments and organizations including national identification, electronic passports, and electronic driving licenses. Typically project-based or long-term managed services contracts.
4. Cybersecurity Services: SIBS CyberWatch provides 24x7 Managed Detection and Response services including SOC, EDR, and threat intelligence for organizations.
5. Timestamps/Time Stamping: Temporal validation certificates for public procurement platforms and legal compliance, sold as unit pricing or subscription.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Multicert is a Qualified Trust Service Provider (QTSP) that issues digital certificates (qualified electronic signatures, electronic seals, authentication, PSD2, TLS/SSL), delivers advanced PKI infrastructure for national IDs, electronic passports, and driving licenses, and operates digital transformation platforms (mTrust for onboarding/contracting, Sign'Stash for e-invoicing, Certvote for electronic voting, mLTV for long-term preservation). It also provides the Multicert ID mobile identity wallet and SIBS CyberWatch managed cybersecurity services.

Product overview

Multicert is a Qualified Trust Service Provider (QTSP) offering an integrated portfolio of digital trust, identity, and security solutions. The product portfolio centers on digital certificates (qualified digital signatures, electronic seals, authentication certificates, TLS/SSL), digital transformation platforms (mTrust for onboarding/contracting, Sign'Stash for e-invoicing, Certvote for electronic voting, mLTV for long-term preservation), advanced PKI solutions (electronic passports, national ID, driving licenses, IoT), and cybersecurity services (SIBS CyberWatch). The App Multicert ID serves as a mobile identity wallet supporting NFC document reading and biometric authentication. Products interconnect through REST/CMIS/SOAP APIs with OAuth2 authentication, enabling ERP integration and third-party system connectivity.

Differentiator

Problem solved

Functional benefit

Brands

• mTrust: Digital transformation platform enabling secure paperless workflows, electronic signatures, digital document validation, and remote onboarding for businesses.
• Certvote
• Sign'Stash
• mLTV
• mID (Multicert ID)
• SIBS CyberWatch
• mID Biometrics

Products and services

• App Multicert ID Mobile identity wallet app that enables digital document management, qualified digital signatures via smartphone, NFC reading of ID documents, biometric authentication, and document verification for individuals and professionals.
• mTrust Digital transformation platform enabling secure paperless workflows including customer onboarding, electronic contracting, document signature, and process dematerialization with full legal compliance under eIDAS, targeted at businesses.
• Sign'Stash Electronic invoicing and digital signature SaaS platform providing REST API integration with OAuth2 for invoice signing, digital signature, custody and preservation services compliant with eIDAS and Portuguese decree-law No. 28/2019.
• Certvote Electronic voting platform for organizations enabling secure voting processes supporting remote, in-person, or hybrid models with identity validation, anti-fraud measures, real-time monitoring, and CMMI DEV 3 certified processes.
• mLTV Long-term preservation solution extending document validity guarantee for periods exceeding three years by applying timestamps and integrated status information, supporting PAdES, PDF, and XAdES standards.
• mID Biometrics SDK solution for secure authentication using qualified identity attributes and facial biometrics for financial operations and digital authentications, supporting NFC document capture and KYC compliance, eIDAS 2.0 compliant.
• Qualified Digital Signature Certificates Qualified digital certificates for electronic signatures including Representation, Professional (Individual/Quality), Individual/Private, Electronic Seal, and Electronic Invoice certificates, issued in compliance with eIDAS regulation.
• Authentication and Security Certificates Digital certificates for authentication including PSD2 Online Banking, SEPA Verification of Payee (VOP/QWAC), Timestamps, S/MIME for email security, and Code Signing certificates.
• TLS/SSL Certificates SSL/TLS certificates for website security including Organization Validation (OV), Extended Validation (EV), and Wildcard certificates for domain and subdomains protection, offered on a 1-year subscription model with automatic renewal every 185 days.
• Electronic Passport PKI Turnkey PKI solution for electronic passports compliant with ICAO 9303 specifications, including CSCA, LDS data formatter, Document Signer, and EAC authentication (CVCA/DVCA) per BSI TR-03110, sold to governments and issuing authorities.
• National Identification PKI PKI for national identification documents with secure chip, digital certificates, and lifecycle management for eID implementation per ETSI, NIST, and ICP standards, sold to governments and national identity authorities.
• Electronic Driving License PKI PKI solution for electronic driving licenses compliant with ISO 18013-5 specifications including OSCA, LDS formatter, Document Signer, OVCA and DVCA per BSI TR 03110, for deployment on smartphones and mobile devices.
• IoT PKI PKI solutions for Internet of Things providing secure communications with integrity, confidentiality, and authenticity for networked devices and IoT services.

Quantifiable outcome

• Projects in more than 20 countries internationally
• +2 more outcomes

Named customers15 records

Segments1 record

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• DocuSign: Global leader in electronic signature and digital agreement platforms. Comparable to Multicert's mTrust and Sign'Stash platforms, though DocuSign is broader in scope and does not focus on qualified eIDAS signatures or government PKI.
• Thales: Diversified security vendor with HSM, PKI, and digital identity offerings (formerly Gemalto). Overlaps with Multicert's HSM-backed PKI infrastructure and certificate issuance as part of a much broader portfolio including defense and aerospace.

Direct peers

• Entrust: PKI and digital identity vendor offering SSL certificates, eIDAS-aligned signature solutions, and PKI platforms. Highly comparable to Multicert's certificate, authentication, and PKI portfolio, with similar enterprise and government customer base.
• DigiCert: Largest global commercial certificate authority and PKI provider. Directly competes with Multicert in SSL/TLS, digital signatures, and enterprise PKI, with comparable product categories and a similar mix of subscription and managed services revenue.
• Namirial: Italian qualified trust service provider offering eIDAS-compliant signatures, digital identity, and e-invoicing. Closely comparable to Multicert's mTrust, Sign'Stash, and qualified certificate portfolio, operating in similar European regulated verticals.
• IDEMIA: Global leader in government identity programs including e-passports, national IDs, and driving licenses. Directly comparable to Multicert's advanced PKI government offerings and operates at significantly larger scale across multiple continents.
• Sectigo: Major certificate authority offering SSL, PKI, and IoT security solutions. Overlaps directly with Multicert's certificate issuance, PKI, and IoT PKI offerings, serving similar mid-market and enterprise customers globally.
• GlobalSign: Established certificate authority and PKI provider with strong presence in Europe and Asia. Directly competes with Multicert in digital certificates, qualified electronic signatures, and IoT identity, with similar eIDAS-aligned positioning.
• InfoCert: Italy's largest certification authority and qualified trust service provider, part of the Tinexta Group. Directly comparable to Multicert across digital signatures, eIDAS trust services, and digital identity platforms, with similar European TSP positioning.

Regional players

• AET Europe: Spanish qualified trust service provider focused on eIDAS-compliant signatures, certificates, and secure electronic invoicing. Highly comparable to Multicert's portfolio and operates in the same Iberian/European regulatory context, but is geographically focused on Spain rather than Portugal.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/69730

Compliance13 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Multicert