What Tinexta Infocert does

Tinexta Infocert (legal entity: InfoCert S.p.A.) is an Italian digital trust services provider headquartered in Rome and operating as a wholly-owned subsidiary of Tinexta S.p.A. The company delivers eIDAS-qualified trust services including certified email (Legalmail/PEC), digital signatures (Firma Digitale), e-invoicing (Legalinvoice), digital identity (SPID Infocert ID), and long-term document archiving (LegalDoc). It is the market-leading PEC provider in Italy and holds AgID certification, operating under a regulated framework that restricts competition in qualified trust services.

The company's product portfolio is built on a modular, integrated platform — Legalmail for certified email, Firma Digitale for digital signatures, Legalinvoice (with GO!, START, and BUSINESS tiers) for electronic invoicing, SPID for federated digital identity, and Infocert Sign for signature workflow orchestration. Add-on services include timestamps, SSL certificates, LEI codes, payroll/expense management, beneficial-owner AML reporting (Titolare Effettivo Smart), and legal investigation services. Recent platform enhancements include AI-powered identity verification (Self-Q, Dec 2024), an AI customer support agent (Trusty AI, Sep 2024), CSC Standard integration for cross-border signing (Sep 2024), FranceConnect integration for French public-sector identity (Oct 2024), and a deepfake-detection partnership with IdentifAI (Feb 2026).

The business model combines subscription-based SaaS pricing across its product suite with a multi-channel go-to-market: direct sales to enterprises (Grandi Aziende) and public administration, an extensive partner/reseller network offering 20-35% discounts for SMB and professional segments, and integrations with public platforms such as PagoPA and NoiPA. R&D investment exceeds 6% of revenue, supporting continuous product development across Italy and expanding international operations in Germany, Poland, Hungary, Romania, Spain, and France. The company serves professionals, SMBs, large enterprises, and public-sector organizations primarily across Europe.

Name

Tinexta Infocert

Legal name

InfoCert S.p.A.

Website

https://infocert.it

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

251–500 employees

Short description

Tinexta Infocert is an Italian eIDAS-qualified digital trust services provider offering certified email (PEC), digital signatures, e-invoicing, SPID digital identity, and document archiving to SMBs, professionals, enterprises, and public-sector clients across Italy and broader Europe.

Ownership category

akta.pro rank

Product category

Digital Trust Services

akta.pro primary industry

Identity Verification & Digital ID (IDV, eIDAS, biometrics) (FSAGAFAA)

Keywords

• Digital trust services
• Electronic signature
• Certified email
• Electronic invoicing
• Digital identity

Headquarters

HQ city

Milan

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. PEC (Certified Electronic Mail) Subscriptions: Annual subscription fees for certified electronic mail boxes (Legalmail) with tiered pricing based on storage capacity and features. Higher tiers include unlimited sends, antivirus, antispam, and archive storage.
2. Digital Signature Services: Revenue from digital signature certificates (remote, smart card, business key), software licenses (Infocert Sign), and timestamp services. Includes PRO licenses and usage-based consumption for document signatures.
3. Electronic Invoicing (Legalinvoice): Subscription-based electronic invoicing services with tiered plans (GO!, START, BUSINESS) based on invoice volume. Additional revenue from extra invoice packages at €9.76 per 50 invoices.
4. SPID Digital Identity Services: Annual subscription fees for SPID (Sistema Pubblico di Identità Digitale) identity services including Personal, Professional, Young, and Corporate variants.
5. Document Conservation (LegalDoc): Subscription services for digital document preservation with legal compliance, including RENTRI-enabled storage.
6. Web Reseller Program: Revenue from authorized resellers who purchase services at 20-35% discounts and resell to end customers.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Tinexta Infocert provides eIDAS-compliant digital trust services including PEC certified electronic mail (Legalmail), qualified digital signatures (Firma Digitale, Infocert Sign), electronic invoicing (Legalinvoice) integrated with the Italian SDI, SPID digital identity, and long-term document preservation (LegalDoc). Its offerings serve Italian SMBs, professionals, citizens, large enterprises, and public administration, supported by AI-powered identity verification and deepfake detection capabilities.

Product overview

Tinexta Infocert operates as a digital trust services platform offering a comprehensive suite of products organized around three core pillars: digital identity (SPID Infocert ID, My Infocert app), certified communications (Legalmail PEC), and electronic document management (Firma Digitale, LegalDoc, Legalinvoice). The product portfolio spans from foundational trust services (digital signatures, timestamps, electronic seals) to business applications (e-invoicing across GO!/START/BUSINESS tiers), advanced services (financial investigations, payroll, beneficial ownership), and emerging AI capabilities (deepfake detection, automated identity verification via Self-Q). The ecosystem is unified through cross-product integration (Legalinvoice connects to ERP systems; Infocert Sign supports multiple signature formats and AI-assisted features like Trusty chatbot) and maintains European data residency with GDPR/eIDAS compliance as a key differentiator.

Differentiator

Problem solved

Functional benefit

Brands

• Legalmail: Certified Electronic Mail (PEC) service for sending legally binding digital communications
• Infocert Sign
• Legalinvoice
• SPID Infocert ID
• LegalDoc
• My Infocert

Products and services

• Legalmail (PEC) Certified Electronic Mail (Posta Elettronica Certificata) service providing legally binding email delivery with full legal value in Italy. Includes tiered plans (Bronze, Silver, Maxi, Multi-user) with antivirus, antispam, unlimited sends, and B2B invoice reading.
• Firma Digitale (Digital Signature) Qualified digital signature solutions including remote signature, Business Key, Smart Card, and SPID-based signature. Provides full legal validity for document signing across devices for individuals, professionals, and organizations.
• Legalinvoice Electronic invoicing platform suite with tiered plans (GO! for flat-rate taxpayers, START for SMEs, BUSINESS for multi-company management up to 100 VAT numbers). Transmits to Italian Revenue Agency SDI and integrates with ERP systems, STS for healthcare, and CBI for bank reconciliation.
• SPID Infocert ID SPID (Sistema Pubblico di Identità Digitale) digital identity service for accessing Italian Public Administration online services. Available in Personal, Professional, Corporate, and Young variants for different user segments.
• LegalDoc Digital document preservation service maintaining legal validity over time. Pre-configured with 12 document classes for RENTRI regulatory compliance and 1GB storage. Includes cloud archiving capabilities for digitizing paper archives with full legal value.
• Infocert Sign Desktop and cloud-based digital signature software supporting PAdES, CAdES, and XAdES formats with timestamp capabilities. Features AI-powered Trusty chatbot for user assistance, CSC standard integration for third-party certificates, and FranceConnect authentication.
• Infocert Sign Grapho Graphometric signature solution enabling handwritten digital signatures on tablets with biometric data capture for enhanced authentication. Designed for in-person document signing workflows.

Quantifiable outcome

• AI-based deepfake detection reduces synthetic identity fraud in digital onboarding
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability7 records

Feature6 records

Partnerships

One partnership is on record.

• IdentifAIcoreTechnology or Integration · 26 February 2026Tinexta Infocert has partnered with Italian startup IdentifAI to deploy AI-based deepfake detection technology in remote identity verification processes. The integration allows Tinexta Infocert to verify the authenticity of images and videos during digital onboarding, flagging synthetic identities created through generative AI. This addresses the growing threat of deepfake fraud, which saw a 19% increase in Q1 2025 globally.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Signicat: Signicat is a leading European provider of digital identity and e-signature services, operating across the Nordics and broader Europe. It competes directly with Tinexta Infocert in European cross-border identity and signature contracts.
• Namirial S.p.A. Namirial is an Italian and European digital trust services company providing e-signatures, certified email, digital identity, and workflow automation. It directly competes with Tinexta Infocert across Italy and key European markets with a comparable product suite.
• OneSpan: OneSpan provides digital identity verification, e-signatures, and anti-fraud solutions for regulated industries, particularly financial services. It is a direct competitor in the trust services and identity verification space globally.
• Aruba S.p.A. (Aruba PEC): Aruba is one of Italy's largest certified email and digital signature providers, competing head-to-head with Tinexta Infocert in the PEC market and offering overlapping digital identity and hosting services. It is the most direct Italian trust services competitor.
• Trust Italia (TI Trust Technologies): Trust Italia is an Italian certification authority offering digital signatures, PEC, SSL certificates, and authentication services, directly competing with Tinexta Infocert's certification and signature offerings in the Italian market.
• GlobalSign: GlobalSign is a major provider of PKI-based digital certificates, SSL, and digital identity solutions with strong European presence. It directly competes with Tinexta Infocert in SSL certificates, LEI codes, and digital signature certificate offerings.

Broad incumbents

• Adobe (Adobe Acrobat Sign): Adobe Acrobat Sign is one of the world's most widely deployed e-signature platforms, bundled with Adobe's document productivity ecosystem. It competes with Infocert Sign at the enterprise level, particularly for multinational customers.
• Poste Italiane (PosteID): Poste Italiane is one of Italy's largest SPID identity providers (PosteID) and a PEC competitor via its postal network. As a broad incumbent with massive retail distribution, it offers overlapping identity and trust services at national scale.
• DocuSign: DocuSign is the global leader in electronic signatures and agreement management. While it does not offer Italy-specific PEC, it competes with Infocert Sign in cross-border and enterprise e-signature contracts and sets global pricing benchmarks.
• Entrust: Entrust provides PKI, SSL certificates, identity verification, and digital signing solutions globally. It overlaps with Tinexta Infocert across certificate issuance, identity proofing, and digital seal products as a broader incumbent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/InfoCert_it
• YouTubeyoutube.com/user/infocert
• Facebookfacebook.com/InfoCertSpA
• LinkedInlinkedin.com/company/infocert
• Instagraminstagram.com/infocert_spa

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tinexta Infocert