What Lake County Council on Aging does

Lake County Council on Aging (LCCoA) is a 501(c)(3) nonprofit social services organization founded in 1972 and headquartered in Mentor, Ohio, serving older adults aged 60 and over and adults with disabilities aged 18 and over throughout Lake County. It is the county's designated Aging and Disability Resource Center (ADRC), operating in partnership with the Western Reserve Area Agency on Aging, and delivers a portfolio of programs centered on nutrition (Meals on Wheels serving nearly 750 seniors every weekday, plus The Lunch Place congregate dining at four senior center sites), social work and care coordination (Social Work Services assisting approximately 2,000 clients annually, Non-Medical In-Home Care, Homemaker Service), and community support programs (Friendly Visitor, Grocery Shopper, Health Equipment Lending Program, Vial of Life, Senior Farmers Market Nutrition Program, Centenarian Certificate recognition). The organization operates from its Mentor headquarters plus five nutrition service locations in Willowick, Madison, Mentor/Deepwood, Painesville, and Wickliffe, and maintains formal partnerships with nine area senior centers across the county.

The business model is a hybrid of public funding and voluntary community support with no fee-for-service pricing. The primary funding source is the Lake County Senior Services Levy (Issue 5, passed with 75% voter approval in 2022), supplemented by Older Americans Act funding via the Western Reserve Area Agency on Aging, annual support from United Way of Lake County, client donations (suggested $2.50 per Meals on Wheels meal and $1.50 per Lunch Place meal), corporate and grant contributions (including the Subaru Share the Love Event), and a vehicle donation program through Charitable Adult Rides & Services (CARS). No client is denied services for inability to pay. The technology footprint is described as standard nonprofit administrative and communication tools with no proprietary systems, no public API, and no AI/ML capabilities identified.

Operations are delivered through a lean paid staff of under 50 supported by over 500 volunteers (a 14:1 volunteer-to-staff ratio, with 85-90% of volunteers active weekly or bi-weekly). Governance is by a Board of Trustees including representatives of KeyBank, GSK, Ohio Living, Legacy Health Services, Maplewood at Chardon Assisted Living, Cleveland Clinic (retired), Cianciola Law, and Schraff Thomas Law. Leadership is in transition: Sandy McLeod serves as Interim CEO following prior CEO Joseph R. Tomsick. The organization marked its 50th anniversary in 2022-2023 and was awarded the 2023 Clean Inspection Award by the Lake County General Health District for the Wickliffe and Madison nutrition sites.

Name

Lake County Council on Aging

Legal name

Lake County Council on Aging

Website

https://lccoa.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

11–50 employees

Short description

Lake County Council on Aging is a 501(c)(3) nonprofit founded in 1972 serving older adults (60+) and adults with disabilities (18+) in Lake County, Ohio through Meals on Wheels, congregate dining, social work, in-home care, and Aging and Disability Resource Center services.

Ownership category

akta.pro rank

Product category

Aging and Senior Services

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Community Resources, Social Services & Transportation Coordination (HLADALAK)

akta.pro secondary industries

Meals, Nutrition & Congregate Dining Day Programs (HSABANAM), Social Adult Day Care (Non-Medical Supervision & Activities) (HSABANAA), Elder Services & Aging Support (BPAGAEAF)

Keywords

• Senior nutrition services
• Aging resource center
• In-home care
• Social work services
• Meals on Wheels

Headquarters

HQ city

Mentor

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Government Funding - Lake County Senior Services Levy: Primary funding through Lake County Senior Services Levy, which was passed with 75% voter approval. This tax levy provides critical funding for senior services in the county.
2. Older Americans Act Funding: Funding through Western Reserve Area Agency on Aging using Older Americans Act funds for nutrition and supportive services.
3. United Way of Lake County: Annual funding support from United Way of Lake County as a partner agency.
4. Client Donations: Voluntary, anonymous donations from clients for services. Suggested donation amounts are $2.50 per meal for Meals on Wheels and $1.50 per meal for Lunch Place, but no client is denied services due to inability to contribute.
5. Community Contributions and Grants: Funding from various grants and community contributions, including corporate partnerships such as Subaru Share the Love Event.
6. Vehicle Donation Program: Vehicle donations through partnership with Charitable Adult Rides & Services (CARS), providing tax deductions for donors.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Lake County Council on Aging is a nonprofit social services organization that delivers nutrition, social work, in-home care, and resource-coordination services to Lake County residents aged 60 and older (and adults aged 18+ with disabilities). Core offerings include the home-delivered Meals on Wheels program, congregate dining at The Lunch Place senior-center sites, licensed social work assessments, Homemaker and Non-Medical In-Home Care, the Aging and Disability Resource Center (ADRC), Medicare/OSHIIP counseling, the Health Equipment Lending Program, and volunteer-driven Friendly Visitor and Grocery Shopper programs.

Product overview

Lake County Council on Aging is a nonprofit social services organization offering a comprehensive portfolio of programs and services for older adults aged 60+ and adults with disabilities aged 18+. The core service portfolio centers on nutrition (Meals on Wheels, The Lunch Place), social work and care coordination (Social Work Services, Non-Medical In-Home Care, Homemaker Service), and community support programs (Friendly Visitor, Grocery Shopper, Health Equipment Lending, Vial of Life). The organization also operates the Aging & Disability Resource Center as a single point of access for long-term care services, administers the Senior Farmers Market Nutrition Program, and maintains partnerships with 9 senior centers across Lake County. A volunteer program with over 500 active volunteers extends service delivery capacity.

Differentiator

Problem solved

Functional benefit

Products and services

• Aging and Disability Resource Center (ADRC) Coordinated system of information and access for persons seeking long-term care services and supports, serving individuals age 60+ and adults age 18+ with disabilities. Provides Information and Assistance, Benefits Assistance (including Medicare/OSHIIP counseling), and Options Counseling by phone, online, or in-person.
• Meals on Wheels Home-delivered meal program providing hot meals daily and frozen meals for weekends to homebound Lake County seniors age 60+. Volunteer drivers deliver between 10:30 am and 12:30 pm weekdays; suggested donation is $2.50 per meal and no one is denied due to inability to contribute.
• The Lunch Place Congregate dining program offering nutritious lunch at four senior center locations (Willowick, Wickliffe, Madison, Painesville) with advance reservations. Suggested donation is $1.50 per meal; no one is denied meals due to inability to contribute.
• Social Work Services Licensed professional social workers provide in-home assessments, care planning, service coordination, and ongoing monitoring for approximately 2,000 clients annually, including seniors and adults with intensive physical, cognitive, emotional, or functional limitations.
• Homemaker Service Light housekeeping program providing 1-1.5 hours of biweekly assistance including dusting, vacuuming, mopping, bed linens, kitchen and bathroom cleaning for income-eligible seniors age 60+ in Lake County.
• Non-Medical In-Home Care Services Four-hour weekly visits from home care aides for income-qualified seniors age 60+ who are not Medicaid-eligible, providing personal care (bathing, hygiene, toileting) and non-personal care (housekeeping, laundry, meal planning).
• Health Equipment Lending Program (H.E.L.P.) Medical equipment lending program accepting donations of clean, gently used walkers, wheelchairs, commodes, reachers, tub transfer benches and similar devices, and lending them to seniors in need with a liability waiver.
• Friendly Visitor Program Volunteer socialization program pairing volunteers with isolated seniors for twice-monthly visits to provide conversation and companionship at no cost to eligible Lake County seniors.
• Grocery Shopper Program Volunteer grocery shopping service for Lake County seniors who cannot shop independently; volunteers purchase household groceries up to two times per month at no cost to eligible seniors.
• Vial of Life Emergency medical information program providing vital medical information to first responders during 911 calls. Staff assist seniors in completing forms and provide the Vial of Life materials and placement instructions.
• Senior Farmers Market Nutrition Program (SFMNP) USDA-funded program providing $50 in benefits to low-income Lake County seniors age 60+ (household income <185% of poverty level) to purchase fresh produce, vegetables, herbs, and honey at authorized farmers markets and roadside stands.
• Centenarian Certificate Request Recognition program honoring Lake County residents turning 100 years old, providing a certificate and name/birthdate recognition in the quarterly Bridge newspaper.
• Lake County Senior Centers Partnership Partnership coordination with 9 area senior centers throughout Lake County (Eastlake, Fairport, Kirtland, Madison, Mentor, Perry, Wickliffe, Willoughby, Willowick) offering programs, education, group trips, volunteering, and exercise classes for older adults.
• Volunteer Programs Coordinated volunteer opportunities including Meals on Wheels drivers, Adopt-a-Route drivers, kitchen support, dining room servers, administrative support, and community event participation, with 500+ volunteers actively serving the organization.

Quantifiable outcome

• Nearly 2,000 social work clients assisted annually
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and flagship.

• Meals on Wheels AmericacoreStrategic or Co-development Partner · 17 November 2025National nonprofit organization supporting community-based Meals on Wheels programs. Lake County Council on Aging is a member, participating in national initiatives including Subaru Share the Love Event and March for Meals campaign.
• Subaru of America, Inc.flagshipGTM or Marketing Partner · 17 November 2025Through the Subaru Share the Love Event, Subaru donates a minimum of $300 to charity for every new vehicle leased or sold between November and January. Partnership raises awareness and funds for Meals on Wheels services.
• Adventure Subaru (Painesville)coreGTM or Marketing Partner · 17 November 2025Local Subaru dealership participating in Share the Love Event and hosting Blizzard Bag Food Drive collection.
• Ken Ganley Subaru (Wickliffe)coreGTM or Marketing Partner · 17 November 2025Local Subaru dealership participating in Share the Love Event and hosting Blizzard Bag Food Drive collection.
• Western Reserve Area Agency on AgingcoreOthersPrimary funding partner providing Older Americans Act funding. ADRC operates in partnership with WRAAA to create a coordinated system of information and access for long-term care services.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Western Reserve Area Agency on Aging: Regional Area Agency on Aging serving multiple Northeast Ohio counties including Lake, Geauga, Ashtabula, Cuyahoga, Lorain, and Medina. Direct peer and primary funding partner to LCCoA through Older Americans Act pass-through funding. Operates the same ADRC and aging-services model at a larger regional scale.
• Ohio Living: Ohio-based nonprofit senior services organization offering home health, hospice, retirement living, and aging services across the state. Direct peer - represented on LCCoA's own board of trustees by VP-Elect Katey Tutolo - and operates an overlapping mix of in-home care and aging support services with similar funding models.
• Cuyahoga County Division of Senior and Adult Services: County-level aging services division serving Cuyahoga County (Cleveland metro). Directly comparable in mission, county-government-affiliated funding model, and service mix including social work, in-home care, nutrition, and benefits counseling. Operates at significantly larger scale.
• Geauga County Department on Aging: Neighboring Ohio county aging department providing nutrition, transportation, in-home services, and senior center programs. Closest geographic peer to LCCoA - similar small-county scale, similar tax-levy funding structure, and direct overlap in service portfolio.
• Ashtabula County Council on Aging: Neighboring Ohio County Council on Aging offering Meals on Wheels, congregate dining, in-home services, and senior center programming. Same "Council on Aging" naming convention, similar nonprofit structure, and equivalent service mix in a neighboring rural/suburban Ohio county.
• Meals on Wheels America: National umbrella organization for community-based Meals on Wheels programs; LCCoA is a member program and direct participant in Subaru Share the Love and March for Meals campaigns. Direct peer through the national Meals on Wheels network and shares core nutrition mission.
• Portage County Senior Services: Adjacent Ohio county aging services agency providing Meals on Wheels, transportation, social work, and senior center programming. Comparable small-to-mid-size county footprint, similar tax-levy funding, similar volunteer-driven delivery model.

Broad incumbents

• National Council on Aging: National nonprofit advocacy and service organization for older adults. Broad incumbent in the elder-services space; while not a direct service-delivery competitor to LCCoA locally, NCOA shapes federal aging policy, distributes grants, and provides resources that flow to local agencies like LCCoA.
• AARP Foundation: National nonprofit arm of AARP focused on low-income 50+ Americans, including meal delivery programs and benefits navigation. Operates at national scale with overlapping mission to LCCoA's senior hunger and benefits-counseling services, but does not compete at the local service-delivery level.

Others

• Maplewood Senior Living: Private assisted-living operator with a Chardon, Ohio location (Geauga County, adjacent to LCCoA's territory). LCCoA board member Marnie DeGuire represents Maplewood at Chardon, indicating direct ecosystem overlap. Adjacent rather than directly competitive because Maplewood provides residential care while LCCoA provides community-based services; both organizations refer clients to each other.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/lccoa

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Lake County Council on Aging