Intega IT
Intega IT is an Ottawa-based managed IT services provider delivering outsourced IT management, cybersecurity, cloud, Microsoft 365 support, and vCIO advisory to small and mid-sized businesses across Ottawa and Eastern Ontario. The firm operates on a subscription model with fixed monthly fees following its December 2025 merger with Fuelled Networks.
- Company typePrivate
- Founded2001
- HeadquartersOttawa, Canada
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Intega IT does
Intega IT is a privately held, Ottawa-based managed IT services provider (MSP) founded in 2001 by John Robinson, currently operating under the Intega IT name since a 2014 rebranding. The company delivers outsourced IT management, cybersecurity, cloud services, business continuity, Microsoft 365 support, and remote-work infrastructure to small and mid-sized businesses (SMBs) in Ottawa and Eastern Ontario, with secondary exposure to professional sports organizations and nonprofit clients. Core offerings are built on a managed-services stack comprising 24/7 proactive monitoring, endpoint and network protection, Microsoft 365 administration, SharePoint customization, and virtual CIO (vCIO) advisory, supported by Microsoft Silver Partner and Microsoft Solutions Partner – Modern Work designations. The company's underlying technology leverages Microsoft 365 (including Teams, SharePoint, OneDrive, Azure Active Directory), third-party MDR tooling (Covalence by Field Effect), and AI-assisted security capabilities such as NLP-based email/spam filtering, anomaly detection, and automated incident response.
Intega IT monetizes through a recurring fixed monthly subscription covering managed IT services, supplemented by project-based professional services fees for cloud migrations, Microsoft 365 deployments, and security assessments. Pricing is quote-based and not publicly disclosed; lead generation is anchored on a free network and security assessment, supplemented by content marketing, community sponsorships, and direct enterprise field sales targeting Ottawa and Eastern Ontario businesses. The go-to-market is sales-led, combining inside sales (free assessments, downloadable MSP checklists/IT support guides) with enterprise field sales for larger engagements, and a referral network cultivated through local community involvement. Distribution is regional only, with no global footprint. Following a December 2025 merger with Fuelled Networks (founded 1993), the combined entity operates as a 30+-professional team from its Westboro office under the Intega IT name, with Ernie Sherman as President and John Robinson as CEO. The company has explicitly declined private-equity investment, remaining founder-controlled with no disclosed external funding.
Intega IT firmographics
Firmographics- Name
- Intega IT
- Legal name
- Intega IT
- Website
- https://intega.ca
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Intega IT is an Ottawa-based managed IT services provider delivering outsourced IT management, cybersecurity, cloud, Microsoft 365 support, and vCIO advisory to small and mid-sized businesses across Ottawa and Eastern Ontario. The firm operates on a subscription model with fixed monthly fees following its December 2025 merger with Fuelled Networks.
- Ownership category
- akta.pro rank
Intega IT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Endpoint Security Managed Services (EDR/XDR) (BPAEADAH)
- akta.pro secondary industry
- Secure Access Service Edge (SASE) & Secure SD-WAN (HDAIAFAH)
Keywords
Where Intega IT is headquartered
LocationHeadquarters
- HQ city
- Ottawa
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Intega IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring monthly fees for comprehensive IT management including proactive monitoring, support, backup, and strategic planning. One fixed monthly fee covers everything with no surprises.
- Project-based Professional Services: One-time implementation services for cloud migration, Microsoft 365 deployment, security assessments, and infrastructure upgrades
- Microsoft 365 Services: Migration, backup, and ongoing optimization services for Microsoft 365 environments
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Fixed Monthly Fee |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
Intega IT product offering
Product offeringCore offering
Intega IT is a boutique managed service provider that delivers fully managed IT support and cybersecurity services to small and mid-sized businesses in Ottawa and Eastern Ontario. Its core offerings bundle 24/7 proactive monitoring, unlimited remote and onsite support, layered cybersecurity protection, cloud migration and management, business continuity and disaster recovery, and Microsoft 365 expertise under a single fixed monthly fee, augmented by project-based professional services and a virtual CIO for strategic IT planning.
Product overview
Intega IT is a Managed Service Provider (MSP) offering an integrated portfolio of IT services organized around cybersecurity-first managed IT, cloud solutions, and business continuity. The core offerings include Managed IT Services, Cybersecurity Solutions, Cloud Services, Business Continuity, Microsoft 365/Office 365 Services, and Remote & Virtual Office Solutions. These are complemented by strategic services including Dedicated vCIO, Technology Advisory, SharePoint Customization, and AI Integration. The company also provides free assessment tools (Free Network and Security Assessment, Microsoft 365 Security Assessment) and educational resources (Knowledge Hub/Blog, MSP Checklist, IT Support Guide) as lead magnets. The integrated approach combines proactive monitoring, cybersecurity protection, cloud management, and strategic IT planning into a unified service delivery model for Ottawa and Eastern Ontario businesses.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Full-service outsourced IT department delivering 24/7 proactive monitoring, unlimited remote and onsite support, anti-virus protection, patch management, backup, and business continuity services under a single fixed monthly fee for small and mid-sized businesses.
- Cybersecurity Solutions 360-degree cybersecurity strategy including risk and vulnerability assessments, network security assessments, internal and external vulnerability scans with dark web monitoring, incident prevention, compliance audits, penetration testing, and ongoing security support for SMBs.
- Cloud Services Scalable cloud solutions including cloud readiness assessments, migration planning and execution, infrastructure management, data storage and backup, Microsoft 365 integration, hybrid cloud solutions, and ongoing security monitoring.
- Business Continuity Disaster recovery and backup services protecting against ransomware, natural disasters, power failures, and cyberattacks, including on-site and off-site backup systems, redundant recovery processes, customized disaster recovery planning, and employee training.
- Microsoft 365 Services / Office 365 Support Certified Microsoft Silver Partner providing Office 365 and SharePoint migrations, backup solutions, expert advice, and staff training for Microsoft 365 Business Premium subscriptions including Word, Excel, Teams, Outlook, Exchange, OneDrive, and SharePoint.
- Remote & Virtual Office Solutions Secure remote work solutions including continuous monitoring, endpoint protection, VPN setup, secure access controls, employee cybersecurity training, and productivity tools implementation for distributed teams.
Quantifiable outcome
- Minimized downtime through proactive monitoring and rapid response
- +1 more outcomes
Companies that use Intega IT
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles3 records
Intega IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability6 records
Feature4 records
Intega IT partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Fuelled NetworkscoreFuelled Networks merged with Integra IT in December 2025. Combined organizations form one of Eastern Ontario's strongest independent technology partners. Ernie Sherman, former Fuelled Networks leader, now serves as President. Brought over 3 decades of combined expertise.
- Carty HousecorePro bono IT partnership since 2015 supporting refugee women transitional housing. Provided upgraded hardware, donated additional computers, and ongoing proactive IT support to ensure reliable, secure technology access.
- Atlético OttawacoreOfficial IT Partner providing secure infrastructure and reliable systems for professional soccer club operations and game-day performance.
- The Snowsuit FundminorPresenting Sponsor of annual Snowball Gala. John Robinson serves on organization's Board of Directors.
Scale indicators4 records
Recent moves1 record
Intega IT competitors and assessment
Company assessmentMarket position
Key risks1 record
Key highlights7 records
Customer concentration
Intega IT social profiles
Digital presenceIntega IT compliance and trust
Trust signalCompliance3 records
Intega IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Intega IT leadership team
Management profileNumber of profiles
Profiles9 records
Intega IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Intega IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Intega IT
What does Intega IT do?
Intega IT is a boutique managed service provider that delivers fully managed IT support and cybersecurity services to small and mid-sized businesses in Ottawa and Eastern Ontario. Its core offerings bundle 24/7 proactive monitoring, unlimited remote and onsite support, layered cybersecurity protection, cloud migration and management, business continuity and disaster recovery, and Microsoft 365 expertise under a single fixed monthly fee, augmented by project-based professional services and a virtual CIO for strategic IT planning.
Is Intega IT a public or private company?
Intega IT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Intega IT founded?
Intega IT was founded in 2001. It employs 1 to 10 people.
Where is Intega IT based?
Intega IT is headquartered in Ottawa, Canada, in the North America region.
How does Intega IT make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are project-based Professional Services and microsoft 365 Services.
Does Intega IT have an API?
No public API is recorded for Intega IT.
What industry is Intega IT in?
Intega IT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEADAH, Endpoint Security Managed Services (EDR/XDR), with a secondary code of HDAIAFAH, Secure Access Service Edge (SASE) & Secure SD-WAN. Its NAICS code is 54151 and its SIC code is 7373.