Intega IT

What Intega IT does

Intega IT is a privately held, Ottawa-based managed IT services provider (MSP) founded in 2001 by John Robinson, currently operating under the Intega IT name since a 2014 rebranding. The company delivers outsourced IT management, cybersecurity, cloud services, business continuity, Microsoft 365 support, and remote-work infrastructure to small and mid-sized businesses (SMBs) in Ottawa and Eastern Ontario, with secondary exposure to professional sports organizations and nonprofit clients. Core offerings are built on a managed-services stack comprising 24/7 proactive monitoring, endpoint and network protection, Microsoft 365 administration, SharePoint customization, and virtual CIO (vCIO) advisory, supported by Microsoft Silver Partner and Microsoft Solutions Partner – Modern Work designations. The company's underlying technology leverages Microsoft 365 (including Teams, SharePoint, OneDrive, Azure Active Directory), third-party MDR tooling (Covalence by Field Effect), and AI-assisted security capabilities such as NLP-based email/spam filtering, anomaly detection, and automated incident response.

Intega IT monetizes through a recurring fixed monthly subscription covering managed IT services, supplemented by project-based professional services fees for cloud migrations, Microsoft 365 deployments, and security assessments. Pricing is quote-based and not publicly disclosed; lead generation is anchored on a free network and security assessment, supplemented by content marketing, community sponsorships, and direct enterprise field sales targeting Ottawa and Eastern Ontario businesses. The go-to-market is sales-led, combining inside sales (free assessments, downloadable MSP checklists/IT support guides) with enterprise field sales for larger engagements, and a referral network cultivated through local community involvement. Distribution is regional only, with no global footprint. Following a December 2025 merger with Fuelled Networks (founded 1993), the combined entity operates as a 30+-professional team from its Westboro office under the Intega IT name, with Ernie Sherman as President and John Robinson as CEO. The company has explicitly declined private-equity investment, remaining founder-controlled with no disclosed external funding.

Name

Intega IT

Legal name

Intega IT

Website

https://intega.ca

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

Intega IT is an Ottawa-based managed IT services provider delivering outsourced IT management, cybersecurity, cloud, Microsoft 365 support, and vCIO advisory to small and mid-sized businesses across Ottawa and Eastern Ontario. The firm operates on a subscription model with fixed monthly fees following its December 2025 merger with Fuelled Networks.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Endpoint Security Managed Services (EDR/XDR) (BPAEADAH)

akta.pro secondary industry

Secure Access Service Edge (SASE) & Secure SD-WAN (HDAIAFAH)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud services
• Business continuity
• Microsoft 365 support

Headquarters

HQ city

Ottawa

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring monthly fees for comprehensive IT management including proactive monitoring, support, backup, and strategic planning. One fixed monthly fee covers everything with no surprises.
2. Project-based Professional Services: One-time implementation services for cloud migration, Microsoft 365 deployment, security assessments, and infrastructure upgrades
3. Microsoft 365 Services: Migration, backup, and ongoing optimization services for Microsoft 365 environments

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Intega IT is a boutique managed service provider that delivers fully managed IT support and cybersecurity services to small and mid-sized businesses in Ottawa and Eastern Ontario. Its core offerings bundle 24/7 proactive monitoring, unlimited remote and onsite support, layered cybersecurity protection, cloud migration and management, business continuity and disaster recovery, and Microsoft 365 expertise under a single fixed monthly fee, augmented by project-based professional services and a virtual CIO for strategic IT planning.

Product overview

Intega IT is a Managed Service Provider (MSP) offering an integrated portfolio of IT services organized around cybersecurity-first managed IT, cloud solutions, and business continuity. The core offerings include Managed IT Services, Cybersecurity Solutions, Cloud Services, Business Continuity, Microsoft 365/Office 365 Services, and Remote & Virtual Office Solutions. These are complemented by strategic services including Dedicated vCIO, Technology Advisory, SharePoint Customization, and AI Integration. The company also provides free assessment tools (Free Network and Security Assessment, Microsoft 365 Security Assessment) and educational resources (Knowledge Hub/Blog, MSP Checklist, IT Support Guide) as lead magnets. The integrated approach combines proactive monitoring, cybersecurity protection, cloud management, and strategic IT planning into a unified service delivery model for Ottawa and Eastern Ontario businesses.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Full-service outsourced IT department delivering 24/7 proactive monitoring, unlimited remote and onsite support, anti-virus protection, patch management, backup, and business continuity services under a single fixed monthly fee for small and mid-sized businesses.
• Cybersecurity Solutions 360-degree cybersecurity strategy including risk and vulnerability assessments, network security assessments, internal and external vulnerability scans with dark web monitoring, incident prevention, compliance audits, penetration testing, and ongoing security support for SMBs.
• Cloud Services Scalable cloud solutions including cloud readiness assessments, migration planning and execution, infrastructure management, data storage and backup, Microsoft 365 integration, hybrid cloud solutions, and ongoing security monitoring.
• Business Continuity Disaster recovery and backup services protecting against ransomware, natural disasters, power failures, and cyberattacks, including on-site and off-site backup systems, redundant recovery processes, customized disaster recovery planning, and employee training.
• Microsoft 365 Services / Office 365 Support Certified Microsoft Silver Partner providing Office 365 and SharePoint migrations, backup solutions, expert advice, and staff training for Microsoft 365 Business Premium subscriptions including Word, Excel, Teams, Outlook, Exchange, OneDrive, and SharePoint.
• Remote & Virtual Office Solutions Secure remote work solutions including continuous monitoring, endpoint protection, VPN setup, secure access controls, employee cybersecurity training, and productivity tools implementation for distributed teams.

Quantifiable outcome

• Minimized downtime through proactive monitoring and rapid response
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability6 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Fuelled NetworkscoreStrategic or Co-development Partner · 1 December 2025Fuelled Networks merged with Integra IT in December 2025. Combined organizations form one of Eastern Ontario's strongest independent technology partners. Ernie Sherman, former Fuelled Networks leader, now serves as President. Brought over 3 decades of combined expertise.
• Carty HousecoreStrategic or Co-development Partner · 1 January 2015Pro bono IT partnership since 2015 supporting refugee women transitional housing. Provided upgraded hardware, donated additional computers, and ongoing proactive IT support to ensure reliable, secure technology access.
• Atlético OttawacoreStrategic or Co-development PartnerOfficial IT Partner providing secure infrastructure and reliable systems for professional soccer club operations and game-day performance.
• The Snowsuit FundminorGTM or Marketing PartnerPresenting Sponsor of annual Snowball Gala. John Robinson serves on organization's Board of Directors.

Scale indicators4 records

Recent moves1 record

Market position

Key risks1 record

Key highlights7 records

Customer concentration

• Xx.com/Intega_IT
• Facebookfacebook.com/integait
• LinkedInlinkedin.com/company/intega-it
• Instagraminstagram.com/intega.ca

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intega IT