What CarePlus Pharmacy does

CarePlus Pharmacy is an Ireland-based franchise network of community pharmacies that provides prescription dispensing, over-the-counter retail products, vaccinations, health checks, diabetes and blood pressure monitoring, and minor ailment services to local communities. The group operates as a subsidiary within the Navi Group, with a Support Office in Dublin 22 providing back-office functions in marketing, store development, category management, purchasing, customer engagement, finance, and IT to a network of 50+ independently operated franchise locations across Irish counties including Dublin, Galway, Limerick, Cork, Tipperary, Kilkenny, Meath, Kildare, Wicklow, Westmeath, and Cavan.

The company has built a digital service layer around the physical franchise network, comprising a mobile application (CarePlus App, available on iOS and Android) for prescription ordering, BMI calculation, store locator, and health information; an integrated Online GP consultation service priced at €28 per consultation, operated in partnership with webdoctor.ie, with prescriptions electronically routed to the customer's chosen CarePlus Pharmacy for collection; a HasHealth-integrated booking platform for in-pharmacy clinical services; an e-commerce store with free delivery above €38 within the Republic of Ireland; and content assets including a wellness article library, Symptoms A-Z resource, UV Index tool, Happy Healthy You newsletter, Baby Club mailing list, and the Care and Conversations parenting podcast. The technology stack relies on third-party SaaS providers (MailChimp, Google Analytics, Hetzner Online GmbH, webdoctor.ie, HasHealth) rather than proprietary AI or ML infrastructure.

The revenue model is hybrid and franchise-centric: franchise fees and ongoing support services paid by independent pharmacy operators; transaction-based prescription dispensing under HSE government schemes (General Medical Scheme, Drugs Payment Scheme, Long-Term Illness scheme); retail product sales (OTC medicines, beauty brands, Medicare humidifiers); clinical service fees (vaccinations, health checks); online GP consultation fees; e-commerce sales; and Baby Club loyalty engagement. CarePlus Pharmacy DAC is a privately held, unlisted Irish company (registered IE548563) within the Navi Group conglomerate; no external institutional investment, public listing, or disclosed financial results were identified in the available sources.

Name

CarePlus Pharmacy

Legal name

CarePlus Pharmacy DAC

Website

https://careplus.ie

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

CarePlus Pharmacy is an Ireland-based franchise network of 50+ community pharmacies providing prescription dispensing, health checks, vaccinations, and retail products, supported by a digital platform including a mobile app, online GP consultations, and e-commerce.

Ownership category

akta.pro rank

Product category

Retail Pharmacy Services

NAICS

Pharmacies and Drug Retailers (456110), Pharmacies and Drug Retailers (45611)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Retail & Community Pharmacies (Chain/Independent) (HLAFALAA)

akta.pro secondary industries

Provider/Health-System Telehealth + In-House/Owned Pharmacy Integration (HLALAIAB), Pharmacy & Health Essentials Delivery (CRAFAFAI)

Keywords

• Retail pharmacy services
• Prescription dispensing
• Pharmacy franchise network
• Health and wellness services
• Online pharmacy platform

Headquarters

HQ city

Dublin

HQ country

Ireland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Prescription Dispensing: Core pharmacy revenue from dispensing prescriptions under various government schemes including General Medical Scheme, Drugs Payment Scheme, and Long-Term Illness scheme.
2. Retail Product Sales: Sale of over-the-counter medicines, health products, beauty products (Declèor, Uriage), Medicare humidifiers, and general pharmacy retail products both in-store and online.
3. Online GP Consultation Fees: Revenue from online doctor consultations at €28 per prescription consultation, provided through webdoctor.ie partnership. Doctors review questionnaires and email prescriptions to chosen CarePlus Pharmacy.
4. Franchise Fees: Revenue from franchise network operations - independent pharmacies pay to join the CarePlus brand and receive support services, systems, training, and access to group purchasing benefits.
5. Health Services: Revenue from health checks, vaccinations, and other clinical services offered in-pharmacy.
6. Baby Club Membership: Loyalty program for parents with email marketing via MailChimp for promotional communications.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

CarePlus Pharmacy operates a franchise network of over 50 independent community pharmacies across Ireland, providing prescription dispensing, pharmacist consultations, health checks, vaccinations, and other clinical services. In addition to in-store pharmacy services, CarePlus offers an e-commerce online store, a mobile application, online GP consultations, and digital booking for health services, allowing customers to access health and wellness products and services both in-store and online.

Product overview

CarePlus Pharmacy operates a pharmacy retail network across Ireland offering a unified platform combining physical pharmacy services with digital health tools. The core offering consists of the CarePlus App for prescription management, Online GP consultations (via webdoctor.ie partnership), and in-pharmacy health services including health checks and vaccinations. The digital portfolio includes an online store for product purchases, the Care and Conversations podcast for new parents, the Baby Club and Happy Healthy You email newsletters, a store locator, UV index tracker, symptoms checker, and wellness article library. The company functions as a franchise network under Navi Group, with pharmacies providing prescription dispensing, health screenings, and retail products alongside the digital service layer.

Differentiator

Problem solved

Functional benefit

Brands

• Care and Conversations Podcast: Expert-led podcast for new parents covering pregnancy, postpartum, and baby health topics across six episodes.
• Online GP Service
• Baby Club

Products and services

• Prescription Dispensing In-store pharmacy service for dispensing prescribed medications to patients, available at all CarePlus franchise locations across Ireland.
• Health Checks Health screening and assessment services delivered by pharmacists in CarePlus stores, including blood pressure, cholesterol, and other wellness checks.
• Vaccinations In-pharmacy vaccination service for flu and other common immunizations administered by qualified pharmacists.
• Online GP Service Online doctor consultation service connecting customers with GPs remotely for non-emergency medical consultations and prescription issuance.
• CarePlus Mobile App Mobile application available on iOS and Android that allows customers to order pharmacy products, manage prescriptions, book health services, and access wellness content.
• CarePlus Online Store E-commerce website for online purchase of health, beauty, wellness, and personal care products with home delivery.
• Pharmacy Franchise Program Franchise opportunity for independent community pharmacists in Ireland to operate under the CarePlus brand, receiving marketing, technology, training, and operational support.

Quantifiable outcome

• Exceeding growth targets as one of Ireland's pioneering franchise groups
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Navi GroupcoreStrategic or Co-development PartnerCarePlus Pharmacy is a company within the Navi Group, including subsidiaries and franchises. Companies within the Navi Group share personal information to provide and keep customers informed about products and services, handle complaints or queries, and deliver customer service. The Support Office is part of this group structure providing franchise support services.
• webdoctor.iecoreTechnology or Integrationwebdoctor.ie provides the Online GP service integrated with CarePlus Pharmacy. Registered doctors review patient questionnaires submitted through the CarePlus platform, and approved prescriptions are emailed to the customer's chosen CarePlus Pharmacy for collection. The service covers general health, sexual health, skin conditions, travel health, and weight management consultations.
• Irish Heart FoundationminorStrategic or Co-development PartnerHealth partnership during Heart Month at CarePlus Pharmacy. Irish Heart Foundation provided content and guidance on heart health topics for community education and awareness.
• BarnardosminorStrategic or Co-development PartnerCharitable partnership with Barnardos for Gift a Little Happiness campaign. Mullins CarePlus Pharmacy exceeded fundraising targets for the charity supporting families and children.
• Breast Cancer IrelandminorStrategic or Co-development PartnerSupport for Breast Cancer Ireland during Breast Cancer Awareness Month. CarePlus Pharmacy raised awareness and funds for breast cancer research and support services.
• Galway Simon CommunityminorStrategic or Co-development PartnerMullins CarePlus Pharmacy partnered with Galway Simon Community, raising €1500 through Sleep Out for Simon fundraiser. The charity supports over 13,000 men, women and children annually across Irish communities.
• HSE (Health Service Executive)coreStrategic or Co-development PartnerCarePlus Pharmacy processes prescriptions under various HSE schemes including General Medical Scheme, Drugs Payment Scheme, and Long-Term Illness scheme. Compliance with HSE requirements for health data retention and regulatory obligations.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• LloydsPharmacy: International chain (formerly McKesson-owned) operating community pharmacies in Ireland with prescription and retail health offerings; competes with CarePlus on convenience, pricing and service breadth.
• Boots Ireland: Part of the international Boots/Walgreens chain, operating branded retail pharmacies across Ireland with prescription, OTC, beauty and clinic services — a larger incumbent whose scale, private label and marketing budgets make it a strategic competitor.

Direct peers

• Hickey's Pharmacy: Family-run Irish pharmacy group with multiple community pharmacy locations offering prescription services, retail health products and health checks in markets that overlap with CarePlus's Irish footprint.
• Allcare Pharmacy: Irish pharmacy chain combining company-owned and franchise/independent stores with similar prescription, OTC, health services and e-commerce offerings across Ireland, competing for both customers and franchisee recruitment.
• Totalhealth Pharmacy: Ireland-based network/franchise of independent community pharmacies offering prescription dispensing, OTC retail, health checks and vaccination services under a unified brand — the closest direct analogue to CarePlus's franchise model in the Irish market.
• Sam McCauley Chemist: Multi-store Irish community pharmacy group competing with CarePlus for footfall and pharmacist talent, offering similar prescription, retail, vaccination and health screening services.
• McCabes Pharmacy: Irish community pharmacy group operating multiple locations with prescription dispensing, retail health products and in-pharmacy services — comparable in mission and customer segment to a CarePlus franchise.

Emerging players

• Pharmacy2U: UK mail-order and digital-first pharmacy emphasising online prescription ordering, app-based refills and home delivery — closely comparable to CarePlus's e-commerce, app and free-delivery proposition, but operating in a different regulatory market.
• HealthBeacon: Irish digital health company building smart medication adherence tools; intersects with CarePlus's chronic disease management theme (especially injectables/medication adherence) and represents a potential adjacency rather than direct head-to-head competition.

Others

• Webdoctor.ie: Irish online GP service and CarePlus's stated telehealth partner, also operating direct-to-consumer online consultations and prescriptions — comparable as a digital-front-door player, but a partner rather than core franchise competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CarePlusIreland
• Facebookfacebook.com/CarePlusPharmacyIreland

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CarePlus Pharmacy