Navi Group
Navi Group is an Irish pharmacy technology and services company that provides cloud-based dispensary and EPOS software, a 600+ pharmacy buying group, franchise programmes (CarePlus, StayWell), international wholesale (Thera Pharmaceuticals), and compliance services to independent community pharmacies in Ireland.
- Company typePrivate
- Founded2009
- HeadquartersClondalkin, Ireland
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Navi Group does
Navi Group is an Irish pharmacy technology and services company headquartered in Clondalkin, Dublin, founded in 2009 by pharmacist John Carroll. Originally established as the Axium Buying Group, the company has expanded into a multi-product platform serving independent community pharmacies across Ireland, combining proprietary cloud software, a procurement/buying group, franchise operations, international wholesale, and compliance services under one roof. Its portfolio spans DispenSense (cloud dispensary software), TillSense (EPOS), Axium (order management with 600+ pharmacy buying power), iGnite (business intelligence), TouchPlus and aXel (front-of-shop ordering), PharmaComply (compliance), PharmaService (clinical consultation management), CarePlus and StayWell Pharmacy (franchise brands), Thera Pharmaceuticals (international wholesale), and PharmaVision (manufacturer services).
The technology stack is cloud-native, hosted on Microsoft Azure and Amazon AWS, and built specifically around Irish pharmacy workflows, with shared design philosophies between DispenSense and TillSense. Navi integrates with third-party systems such as Markethub (electronic shelf labels), Healthmail (secure prescription messaging), Hashealth (online booking), MedicinesComplete (drug reference data), and pharmacy automation vendors (Tosho, Willach, ROWACARE). The group is ISO/IEC 27001 certified for information security.
Revenue is generated through a blended model: recurring software subscriptions (DispenSense, TillSense, PharmaComply), franchise fees (CarePlus, including bundled Axium access), transaction-based procurement facilitation (Axium buying group), international wholesale margins (Thera Pharmaceuticals), and professional services (store development, merchandising, compliance). GTM is primarily field-led — Operations Managers and Business Development Managers visit pharmacy partners directly — supplemented by self-serve digital channels such as online demo booking for TillSense. The company operates with a 70+ person support and product team and is led by founder/CEO John Carroll with a C-suite including CFO Leigh Herron, CTO Finn McCann, and CPO Peter Hynes.
Navi Group firmographics
Firmographics- Name
- Navi Group
- Legal name
- Navi Group
- Website
- https://navi.ie
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Navi Group is an Irish pharmacy technology and services company that provides cloud-based dispensary and EPOS software, a 600+ pharmacy buying group, franchise programmes (CarePlus, StayWell), international wholesale (Thera Pharmaceuticals), and compliance services to independent community pharmacies in Ireland.
- Ownership category
- akta.pro rank
Navi Group industry classification
Industry- Product category
- Pharmacy Management Software
- NAICS
- Drugs and Druggists' Sundries Merchant Wholesalers (42421), Pharmacies and Drug Retailers (456110)
- SIC
- Wholesale-Drugs, Proprietaries & Druggists' Sundries (5122), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Medication Inventory, Procurement & Supply Chain (Pharmacy) (HLACAKAI)
- akta.pro secondary industry
- Pharmacy Interoperability, Standards & Integration (FHIR/NCPDP) (HLACAKAO)
Keywords
Where Navi Group is headquartered
LocationHeadquarters
- HQ city
- Clondalkin
- HQ country
- Ireland
- HQ region
- Europe
Offices1 record
Markets served
Navi Group business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Software Subscriptions (DispenSense, TillSense): Cloud-based software solutions provided as subscription to pharmacies for dispensary management, EPOS, and business intelligence. Revenue from software licensing fees for pharmacy management systems.
- Franchise Fees (CarePlus Pharmacy): Franchise partnership model offering independent pharmacies access to brand, IT systems, buying power, and operational support. Includes Axium at no charge, managed price file, additional discount procurement, operations management, IT maintenance discounts, CarePlus App, and compliance support.
- Buying Group / Procurement Services (Axium): Order management solution with combined buying power of 600+ retail pharmacies. Generates revenue through procurement facilitation and volume-based discounts negotiated with suppliers.
- Compliance Services (PharmaComply): Regulatory and compliance support services including SOP templates, compliance audits, training, and ongoing support subscriptions.
- International Wholesale (Thera Pharmaceuticals): International wholesale division providing swift and reliable access to essential medications and healthcare products worldwide. Dedicated to expanding customer base and supplier partnerships across EU and non-EU markets.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | PharmaService CCS consultation revenue potential |
| Subscription | Annual | CarePlus Franchise includes Axium free of charge |
| Professional services/ project-based | Multi-year contract | Store development and project management services |
| Subscription | Annual | PharmaComply compliance support services |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels8 records
Navi Group product offering
Product offeringCore offering
Navi Group provides an integrated ecosystem of pharmacy technology products and services to independent community pharmacies in Ireland. Its core offerings include DispenSense (cloud-based dispensary software), TillSense (cloud-based EPOS), Axium (order management and buying group with 600+ member pharmacies), iGnite (business intelligence), PharmaComply (compliance), and PharmaService (clinical consultations), together with the CarePlus and StayWell pharmacy franchise programmes and Thera Pharmaceuticals international wholesale division.
Product overview
Navi Group provides an integrated ecosystem of pharmacy technology products and services serving independent community pharmacies across Ireland. The portfolio includes DispenSense (cloud-based dispensary software), TillSense (EPOS solution sharing the same design team and interface), Axium (buying group/order management with 600+ pharmacy members), iGnite (business intelligence/analytics), TouchPlus and aXel (Front-of-Shop order management systems), Merchandising services, and the CarePlus Pharmacy franchise programme. Supporting services include PharmaComply (regulatory compliance), PharmaService (clinical consultation management), PharmaVision (product lifecycle support), Thera Pharmaceuticals (international wholesale), and the Navi Graduate Programme. The architecture emphasizes cloud-based solutions with shared technology foundations (TillSense and DispenSense share similar design and can run on one system), franchise integration with Head Office systems, and analytics-driven optimization across the pharmacy operations value chain.
Differentiator
Problem solved
Functional benefit
Brands
- DispenSense: Cloud-based pharmacy dispensary system
- TillSense
- Axium
- iGnite
- TouchPlus
- aXel
- PharmaComply
- PharmaService
- CarePlus Pharmacy
- StayWell Pharmacy
- Thera Pharmaceuticals
- PharmaVision
Products and services
- DispenSense Cloud-based pharmacy dispensary system for processing prescriptions, managing claims, and dispensing medicines. Includes multiple screens, adhoc ordering, prescription uploads, home login, contraceptive claims processing, and HRT scheme support. Built for Irish community pharmacies.
- TillSense Cloud-based EPOS solution tailored for Irish pharmacies, with loyalty program, centralised email service, Markethub ESEL integration, mobile till on iPad/Android, live stock levels, and customizable reporting dashboards.
- Axium (Order Management and Buying Group) Established order management solution for dispensary medicines and consumables across multiple suppliers, with combined buying power of 600+ retail pharmacies and full line-level pricing transparency. Provides best possible discount and stock availability confidence for member pharmacies.
- iGnite Business intelligence solution analysing lost opportunities for order savings, margin maximisation in dispensing behaviours, and claims error reduction with pre-claims and post-claims analysis.
- aXel Front-of-Shop order management system for OTC products integrated with EPOS systems for rapid product replenishment with supplier consolidation. Helps pharmacies order OTC and Front-of-Shop products at the best price from a wide range of suppliers.
- TouchPlus Integrated Front-of-Shop order management system for franchise pharmacies, tightly integrated with Head Office systems. Supports pack replacement ordering via EPOS, visual inspection ordering, and promotional product ordering.
- CarePlus Pharmacy Franchise Franchise programme enabling independent pharmacy owners to maintain their name while accessing Axium at no charge, managed price file, additional discount procurement, ops manager support, IT maintenance discount, CarePlus App, dispensing efficiencies, planograms and merchandising, pharmacy and regulatory compliance, and health service support. Structured stages include initial meeting, design and budget agreement, project planning and build, and final touches/opening.
- PharmaComply Compliance and regulatory support service including complete template pharmacy SOP suites, individual SOPs, customised policies, comprehensive gap analysis audits, Quality Improvement Plans, staff training, PSI inspection support, and ongoing compliance monitoring.
- PharmaService All-in-one platform for managing Common Conditions Service (CCS) consultations from patient registration through guided digital consultation forms and prescription generation to secure Healthmail delivery and full audit trail. Delivering 5-10 CCS consultations per week can generate up to €20,000 in additional annual revenue per pharmacy and save up to 2.5 weeks of admin time annually.
- PharmaVision Service supporting pharmaceutical manufacturers through the product lifecycle from pre-reimbursement to commercialisation on and off patent, including portfolio optimisation, recruitment, sales team support, data insights, and loss of exclusivity planning.
- Thera Pharmaceuticals (International Wholesale) International Wholesale division dedicated to ensuring swift and reliable access to essential medications and healthcare products worldwide, streamlining sourcing and distribution across EU and non-EU markets.
- Merchandising Services Category floor plans, planograms, and merchandising services for pharmacies including site visits, sales data analysis, seasonal planograms, and on-site training.
Quantifiable outcome
- PharmaService can generate up to €20,000 in additional annual revenue per pharmacy with 5-10 CCS consultations per week
- +3 more outcomes
Companies that use Navi Group
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles4 records
Navi Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature10 records
Navi Group partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- ROWACAREcoreROWACARE pharmacy automation solutions partner for robotics and dispensary automation systems. Navi Group recommends robots for pharmacies doing 5000+ items and provides full-service design and procurement solution for pharmacy automation.
- BSI GroupminorStandards and certification partner. BSI Group provides ISO standards and certification services relevant to pharmacy operations and quality management.
- MedicinesCompletecoreOnline medicines information platform providing pharmaceutical databases and clinical reference tools integrated into pharmacy workflows for medication information and decision support.
- Retail Excellence IrelandcoreIrish retail industry body providing training, standards, and networking for retail pharmacies. Supports best practices and professional development for pharmacy staff.
- ToshocoreJapanese pharmacy automation and robotics manufacturer. Tosho provides dispensing robots and automation solutions for pharmacy dispensary modernization.
- Willach Pharmacy SolutionscorePharmacy design and solutions partner providing pharmacy furniture, storage systems, and interior solutions for retail pharmacy environments.
- HashealthcoreOnline booking system provider powering pharmacy health service appointments including vaccines, BP24, and other clinical services. Facilitates appointment scheduling and management for pharmacy health services.
- SGSminorSGS is the certification body that conducted the ISO/IEC 27001 audit and renewal for Navi Group's information security management system.
- Microsoft AzurecoreCloud infrastructure platform providing cloud-based hosting and services for Navi Group's software solutions including DispenSense and TillSense.
- Amazon AWScoreCloud infrastructure platform providing cloud-based hosting for Navi Group's software infrastructure and DevOps automation capabilities.
- MarkethubcoreElectronic shelf edge label (ESEL) integration partner for TillSense EPOS. Built-in integration allows efficient and immediate updating of prices throughout the pharmacy.
- ISME SkillnetminorISME Skillnet co-funded Future Leaders Programme in partnership with Navi Group, delivering monthly leadership sessions with Geraldine Dolan and Louise Molloy, culminating in final projects presented to Senior Leadership Team.
- ExpopharmcoreEuropean pharmacy trade fair where Thera Pharmaceuticals International Wholesale team met industry partners. Key event for pharmaceutical wholesale networking and business development.
Scale indicators10 records
Recent moves9 records
Expansion highlights7 records
Navi Group competitors and assessment
Company assessmentDirect peers
- Positive Solutions: UK-based pharmacy Patient Medication Record (PMR) and dispensary software vendor serving independent community pharmacies. Closest UK analogue to DispenSense with comparable target market, business model, and feature scope.
- Numark Pharmacy: UK pharmacy buying group and member services organization supporting independent community pharmacies with procurement, marketing, and operational support. Closest direct analogue to Navi's Axium Buying Group business model.
- Clanwilliam Health: Irish-headquartered health IT company providing pharmacy management software, GP practice software, and hospital systems. Most directly comparable peer given shared Irish market focus, pharmacy software heritage, and similar SMB-indie-pharmacy customer base.
Others
- Willach Pharmacy Solutions: German pharmacy design and storage solutions provider — already a strategic partner of Navi. Adjacent/comparable in pharmacy automation infrastructure serving the same independent pharmacy modernization theme.
Broad incumbents
- Alliance Healthcare: Major European pharmaceutical distributor and pharmacy services provider (Walgreens Boots Alliance subsidiary). Comparable to Navi's wholesale division (Thera) and offers pharmacy support services overlapping with CarePlus franchise offerings.
- Cegedim Healthcare Software: European-wide pharmacy IT incumbent offering dispensary, EPOS, and pharmacy management software across UK, France, and other EU markets. Larger, well-funded global competitor operating broadly in the same category as Navi's DispenSense and TillSense.
- Phoenix Group: European pharmaceutical wholesale and pharmacy services conglomerate operating across EU markets. Comparable to Thera Pharmaceuticals' international wholesale ambitions, and provides pharmacy franchise/services programs analogous to CarePlus.
- EMIS Group (Optum UK): UK pharmacy and primary care IT provider, now part of Optum (UnitedHealth Group). Comparable pharmacy dispensary software and broader healthcare IT portfolio serving similar SMB pharmacy and clinical segments.
Emerging players
- Invatech Health: UK-based pharmacy technology company providing PMR and EPOS solutions for independent pharmacies. Comparable in scope to Navi's DispenSense + TillSense stack, with a similar indie-pharmacy GTM motion in the UK.
- RxWeb: UK pharmacy IT vendor providing dispensary and EPOS software to independent community pharmacies. Smaller, niche competitor with similar indie-pharmacy focus and cloud-based delivery model to Navi.
Market position
Strengths5 records
Weaknesses2 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Navi Group social profiles
Digital presenceNavi Group compliance and trust
Trust signalCompliance1 record
Navi Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Navi Group leadership team
Management profileNumber of profiles
Profiles10 records
Navi Group subsidiaries and ownership
Company hierarchySubsidiaries6 records
Navi Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Navi Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Navi Group
What does Navi Group do?
Navi Group provides an integrated ecosystem of pharmacy technology products and services to independent community pharmacies in Ireland. Its core offerings include DispenSense (cloud-based dispensary software), TillSense (cloud-based EPOS), Axium (order management and buying group with 600+ member pharmacies), iGnite (business intelligence), PharmaComply (compliance), and PharmaService (clinical consultations), together with the CarePlus and StayWell pharmacy franchise programmes and Thera Pharmaceuticals international wholesale division.
Is Navi Group a public or private company?
Navi Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Navi Group founded?
Navi Group was founded in 2009. It employs 51 to 100 people.
Where is Navi Group based?
Navi Group is headquartered in Clondalkin, Ireland, in the Europe region.
How does Navi Group make money?
Five revenue lines are on record. Software Subscriptions (DispenSense, TillSense) is the primary driver. The others are franchise Fees (CarePlus Pharmacy), buying Group / Procurement Services (Axium), compliance Services (PharmaComply) and international Wholesale (Thera Pharmaceuticals).
Who are Navi Group's main competitors?
Direct peers on record are Positive Solutions, Numark Pharmacy and Clanwilliam Health. Willach Pharmacy Solutions is listed as an others. Broad incumbents are Alliance Healthcare, Cegedim Healthcare Software, Phoenix Group and EMIS Group (Optum UK). Emerging players are Invatech Health and RxWeb.
Does Navi Group have an API?
No public API is recorded for Navi Group.
What industry is Navi Group in?
Navi Group's product category is Pharmacy Management Software. Its primary akta.pro industry code is HLACAKAI, Medication Inventory, Procurement & Supply Chain (Pharmacy), with a secondary code of HLACAKAO, Pharmacy Interoperability, Standards & Integration (FHIR/NCPDP). Its NAICS code is 42421 and its SIC code is 5122.