North Shore Senior Center

What North Shore Senior Center does

North Shore Senior Center (NSSC) is a 501(c)(3) nonprofit organization founded in 1956 and headquartered in Northfield, Illinois, serving older adults and their families across 39 communities in Chicago's northern suburbs. The organization operates through four physical locations — the Arthur C. Nielsen, Jr. Campus in Northfield, House of Welcome Adult Day Services on Winnetka Road, a Niles Senior & Family Services Office, and a Glenview Village Hall partner site — and embeds services at seven regional hospitals including Evanston, Glenbrook, Skokie, Holy Family, Lutheran General, and St. Francis.

The service portfolio spans memory care (House of Welcome adult day program and the award-winning Mind Matters early memory loss program with creative arts and music therapy), caregiver support and counseling (in-person and via Zoom), adult protective services (investigating 460+ abuse/neglect/exploitation cases annually), community care coordination with in-home homemaker and friendly-visiting services, fitness and wellness programming, lifelong learning classes, legacy and life planning, durable medical equipment lending, escorted transportation, benefits counseling, and the Life Stories recording program. The organization is nationally accredited by CARF International and the National Institute of Senior Centers (NCOA).

NSSC funds operations through program revenue (annual memberships at $90 individual and $170 couple, day-program rates of $100-$150 per day, Mind Matters sessions at $75, one-time Life Stories recordings at $40-$50), charitable donations and grants (notably from AgeOptions, the Area Agency on Aging for Suburban Cook County, and the Illinois Department on Aging), corporate sponsorships, and a dedicated 501(c)(3) NSSC Foundation formed in 1992 to manage endowments. Outreach occurs through a community-led model — website, blog, email newsletter, social channels (Facebook, Instagram, YouTube, LinkedIn), community partner events, and professional continuing-education programs — rather than paid acquisition.

Name

North Shore Senior Center

Legal name

North Shore Senior Center, Inc.

Website

https://nssc.org

Company type

Private

Founded year

1956

Operating status

Operating

Headcount range

101–250 employees

Short description

North Shore Senior Center is a 70-year-old 501(c)(3) nonprofit in Northfield, Illinois, providing memory care, caregiver support, counseling, adult protective services, fitness, lifelong learning, and community support to nearly 25,000 older adults and families annually across 39 communities in Chicago's northern suburbs.

Ownership category

akta.pro rank

Product category

Senior Services / Aging Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK)

akta.pro secondary industries

Elder Services & Aging Support (BPAGAEAF), Caregiver Support & Education Programs (Center-Based) (HSABANAN), Community & Senior Center Lifelong Learning Programs (EDAAAMAB)

Keywords

• Senior services
• Adult day care
• Caregiver support
• Older adult programs
• Community case management

Headquarters

HQ city

Illinois City

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Program Revenue: Fees from day programs, membership dues, fitness center memberships, and class fees for lifelong learning programs.
2. Donations and Grants: Charitable contributions from individuals, corporations, and foundation grants that support programs and services.
3. Corporate Sponsorships: Sponsorship revenue from corporate partners for events, programs, and education initiatives.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

North Shore Senior Center is a nonprofit community organization that provides a coordinated array of social, health, and supportive services to older adults and their families on Chicago's North Shore. Its core offerings include adult day services, caregiver support and respite, behavioral health counseling, lifelong learning and fitness classes, escorted transportation, case management, adult protective services, and senior employment programs, all delivered through a single agency with sliding-scale and grant-supported access.

Product overview

North Shore Senior Center is a nonprofit 501(c)(3) organization offering a comprehensive suite of programs and services for older adults across Chicago's northern suburbs. The organization operates as a single integrated senior center with multiple service lines including Memory Care Programs (House of Welcome Adult Day Program and Mind Matters Early Memory Loss Program), Caregiver Support, Counseling Services, Fitness & Wellness, Lifelong Learning Programs, Adult Protective Services, Community Care Program, and various amenities. The center provides both direct services and coordinates additional support through partnerships with organizations like Monarch Financial Services for Legacy & Life Planning. Services range from daily programming like the Fitness Center and Art Studio to specialized support including Escorted Transportation, Lending Closet for medical equipment, and Technology Assistance Lab.

Differentiator

Problem solved

Functional benefit

Brands

• House of Welcome (HOW): Adult Day Program providing structured, therapeutic, small-group activities in a home-like setting for people with memory loss, including creative arts therapies.
• Mind Matters
• H.O.P.E./Colbert

Products and services

• Adult Day Services Structured daytime program for older adults who need supervision, socialization, or cognitive stimulation, including participants living with dementia; relieves family caregivers and supports continued community living.
• Caregiver Support and Respite Services Counseling, support groups, care coordination, and in-home respite assistance for family members caring for an older relative.
• Behavioral Health Counseling Short-term individual and group counseling for older adults and their family members addressing grief, depression, anxiety, life transitions, and caregiver stress.
• Escorted Transportation Door-through-door transportation for seniors who can no longer drive safely, including rides to medical appointments, the senior center, and other essential destinations.
• Lifelong Learning Classes Fee-based educational classes, lectures, and interest groups for older adults covering topics such as history, art, language, technology, and current events.
• Fitness and Wellness Programs Group exercise, strength and balance, yoga, tai chi, and wellness programming tailored to older adults, delivered on-site and online.
• Case Management and Information & Referral Needs assessment, individualized service planning, and connection to community resources including benefits, housing, and in-home supports.
• Adult Protective Services Investigation of and intervention in cases of suspected elder abuse, neglect, self-neglect, or financial exploitation under state-authorized provider designation.
• Senior Employment Program Workforce program that helps low-income older adults return to or remain in the workforce through training, placement, and subsidized community service assignments.
• Home Modification and Support Services In-home assessments and minor home modifications such as grab bars and ramp installations to help older adults remain safely in their homes.

Quantifiable outcome

• Nearly 25,000 individuals served annually across 39 communities
• +1 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and strategic.

• NSSC FoundationcoreStrategic or Co-development Partner · 1 January 1992Independent 501(c)(3) organization formed in 1992 to solicit and oversee gift donations, manage endowments, and ensure the future of NSSC.
• National Institute of Senior Centers (NCOA)coreStrategic or Co-development PartnerNational accreditation body that has accredited NSSC as meeting the highest standards for senior centers.
• CARF InternationalcoreStrategic or Co-development PartnerIndependent nonprofit accreditor of health and human services that has accredited NSSC's programs.
• Monarch Financial Services LLCstrategicStrategic or Co-development PartnerPreferred provider of Legacy and Life Planning services, offering discounted rates to NSSC members. Founded in 2011 by Anne Wieboldt, Certified Financial Planner and Certified Elder Planning Specialist.
• Greater Chicago Music TherapystrategicStrategic or Co-development PartnerMusic therapy partnership providing regular music therapy sessions to House of Welcome Adult Day Services and Mind Matters program participants.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Brookdale Senior Living: Brookdale is the largest U.S. senior living operator offering independent living, assisted living, memory care, and home care nationwide. Overlaps NSSC's adult day and caregiver support categories as part of a much broader portfolio.
• Help at Home: Help at Home is a large national provider of personal care and in-home services for older adults and people with disabilities. Comparable to NSSC's Homemaker Services, Community Care Program, and in-home components as a scaled, multi-state operator.
• Sunrise Senior Living: Sunrise operates assisted living and memory care communities across the U.S. and UK. Its dementia-care programming and resident services overlap with NSSC's House of Welcome and Mind Matters offerings, but as a national for-profit platform.

Others

• AARP: AARP is the national nonprofit advocacy organization for adults 50+, providing information, resources, and policy leadership. Not a direct service peer but adjacent through its caregiver, brain health, and community-connection initiatives that shape NSSC's referral and policy environment.

Direct peers

• Lutheran Social Services of Illinois: LSSI is a statewide Illinois faith-based nonprofit providing senior services, counseling, caregiver support, and community care programs — comparable to NSSC in mission, funding structure, and core service lines.
• Catholic Charities of the Archdiocese of Chicago: Catholic Charities of Chicago operates senior services, counseling, case management, and community-based programs across the Chicago metro. Directly comparable nonprofit senior services portfolio and regional footprint to NSSC.
• CJE SeniorLife: CJE SeniorLife is a Chicago-area nonprofit offering senior housing, adult day services, caregiver support, and community programs. Directly comparable to NSSC in service mix, geography, and nonprofit model.
• Aging Care Connections: Aging Care Connections is a La Grange, IL-based nonprofit Area Agency on Aging contractor providing case management, caregiver support, benefits counseling, and senior services for Chicago's western and southwestern suburbs — highly comparable nonprofit model to NSSC.
• DuPage Senior Citizens Council: DuPage Senior Citizens Council is an Illinois nonprofit offering senior programs, case management, counseling, and advocacy across DuPage County. Comparable to NSSC in mission, funding mix, and service portfolio.
• Mather: Mather (formerly Mather LifeWays) is a nonprofit based in Evanston, IL operating senior living communities, wellness programs, and community-based services for older adults in the Chicago northern suburbs — overlapping NSSC's geography, population, and integrated service approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks3 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCyYzqRDLfCzvnfwk5EV203w
• Facebookfacebook.com/northshoreseniorcenter
• LinkedInlinkedin.com/company/north-shore-senior-center
• Instagraminstagram.com/north.shore.senior.center

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about North Shore Senior Center