What Aging Care Connections does

Aging Care Connections (ACC) is a nonprofit human services organization headquartered in La Grange, Illinois, that provides client-centered care coordination and community-based support programs to older adults across 38 Chicagoland communities. Founded in 1971, ACC operates a portfolio of core services including Information & Assistance (case management and benefits navigation), Basic Needs (congregate and home-delivered meals, housing and safety support), Caregiver Services (support groups and respite referrals), Aging Gracefully (aging-in-place coordination), and Enrichment (wellness, fitness, and social programs such as the Aging Well Neighborhood). The organization also administers Adult Protective Services for vulnerable seniors and runs the Senior Farmer's Market Nutrition Program.

The organization's underlying technology footprint is minimal: its core capabilities reside in human case management, benefit navigation, and community programming rather than software platforms. Operational scale is evidenced by 34,054 congregate and home-delivered meals served in 2024. Service delivery is executed through direct in-person case management at program sites (Rosemont, Norridge, Burr Ridge, Summit), phone-based information and assistance (708-354-1323), and home-delivered services for homebound seniors aged 60+. The Seniors Assistance Center (SAC), a 50-year-old community organization founded in 1976, was absorbed as a program of ACC on June 2, 2026, extending reach into Norridge, Harwood Heights, and surrounding communities.

ACC's business model is mission-driven rather than revenue-maximizing. Services are provided at low or no cost to eligible older adults, funded primarily through the Illinois Department on Aging's Community Care Program (CCP) and related government pass-through allocations, supplemented by donor contributions (DonorPerfect-linked giving page) and partner-supported referral relationships with home care agencies, hospice providers, and senior living operators. The go-to-market motion is community-led, relying on township partnerships, community events, a content/newsletter presence, and warm referrals across the senior care ecosystem rather than commercial sales.

Name

Aging Care Connections

Legal name

Aging Care Connections

Website

https://agingcareconnections.org

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

51–100 employees

Short description

Aging Care Connections is a nonprofit organization providing case management, meals, caregiver support, and community programming to older adults aged 60+ across 38 Chicagoland communities, funded primarily through the Illinois Department on Aging's Community Care Program and donations.

Ownership category

akta.pro rank

Product category

Senior Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Social Assistance (624)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Community Resources, Social Services & Transportation Coordination (HLADALAK)

akta.pro secondary industries

Elder Services & Aging Support (BPAGAEAF), Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB)

Keywords

• Senior care services
• Aging in place support
• Caregiver support programs
• Congregate meal services
• Community care coordination

Headquarters

HQ city

La Grange

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government-funded programs: Aging Care Connections receives funding through government programs including the Illinois Department on Aging's Community Care Program (CCP) to provide free or low-cost services to eligible seniors aged 60 and older.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Aging Care Connections delivers client-centered, government-funded care coordination and community support services to older adults in 38 Chicagoland communities. Its core offerings include information and assistance (case management and benefit navigation), basic needs support (congregate and home-delivered meals, safe housing, safety resources), caregiver services (support groups and respite connections), aging-in-place coordination, and enrichment programs (fitness, wellness, and social activities). Adult Protective Services investigation and the Aging Well Neighborhood program round out a service portfolio delivered at no or low cost to eligible seniors aged 60 and older.

Product overview

Aging Care Connections is a senior care services organization offering a coordinated portfolio of client-centered programs designed to help older adults age well. The core services include Information & Assistance (case management and benefit guidance), Basic Needs (food security through congregate and home-delivered meals, housing, and safety), Caregiver Services (respite and support groups), Aging Gracefully (aging in place coordination), and Enrichment (wellness and social programs). Key programs include the Aging Well Neighborhood (AWN) with fitness activities like walking clubs and chair yoga, Adult Protective Services for vulnerable seniors, Congregate and Home-Delivered Meals (serving 34,054 meals in 2024), and the Senior Farmer's Market Nutrition Program. The Seniors Assistance Center (SAC) joined ACC in 2026. Services span 38 Chicagoland communities across Lyons, Proviso, Riverside, Leyden, Norwood Park townships.

Differentiator

Problem solved

Functional benefit

Brands

• Seniors Assistance Center (SAC): A program of Aging Care Connections providing community services to older adults, celebrating 50 years of service in 2026.
• Adult Protective Services (APS)
• Aging Well Neighborhood (AWN)

Products and services

• Information & Assistance Case management and benefit navigation service helping older adults, adults with disabilities, and caregivers understand available programs, services, and benefits so they can make confident decisions about aging.
• Basic Needs Addresses essential needs of older adults including food security, safe housing, and safety resources; umbrella for the congregate and home-delivered meals programs that served 34,054 meals in 2024.
• Caregiver Services Support services for family caregivers, including guidance, support groups, and connections to respite care to help manage the stress of caregiving while protecting caregiver well-being.
• Aging Gracefully Coordination of services enabling older adults to age in place safely and comfortably in their homes and familiar neighborhoods, supporting independence and quality of life.
• Enrichment Learning, fitness, and social opportunities including workshops, wellness activities, and educational programs designed to keep older adults active, engaged, and connected.
• Congregate Meals Program Nutritious meals served in a communal setting with opportunities for socialization, entertainment, and connection among older adults across served Chicagoland communities.
• Home-Delivered Meals Meal delivery service for homebound seniors aged 60 and older, operating Monday through Saturday with tailored options including pureed or renal diets to support health post-hospitalization or during chronic illness.
• Adult Protective Services (APS) Investigation and intervention services that protect vulnerable seniors from abuse, neglect, confinement, exploitation, or abandonment, connecting clients to safety resources and the Illinois Department on Aging hotline.
• Aging Well Neighborhood (AWN) Monthly events and workshops promoting physical and mental health through walking clubs, Qi Gong, chair yoga, mindful movement, and balance improvement activities across 38 Chicagoland communities.
• Senior Farmer's Market Nutrition Program Provides fresh produce vouchers to low-income seniors, promoting health and community engagement at local farmers' markets.

Quantifiable outcome

• 34,054 meals served in 2024 through congregate and home-delivered meals programs

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Seniors Assistance Center (SAC)coreStrategic or Co-development PartnerSeniors Assistance Center joined forces with Aging Care Connections in 2026, marking the 50th anniversary of SAC. This integration combines 50 years of dedicated service with ACC's comprehensive programs, expanding support for older adults in Norridge, Harwood Heights, and surrounding communities while preserving SAC's personal, community-focused care.
• Home Helpers Home Care of HinsdaleminorStrategic or Co-development PartnerHome care agency providing in-home care services. Home Helpers offers medication compliance assistance, nutrition support, in-home safety assessments, transportation to appointments, and monitoring technology. The company serves as a referral partner and content collaborator through guest blog posts.
• Eno Home CareminorStrategic or Co-development PartnerLicensed home care agency serving DuPage County and surrounding areas. Eno Home Care is an approved provider for the Community Care Program through the Illinois Department on Aging, offering respite care, companionship, homemaking, personal care, and Alzheimer's/dementia care. Collaborates through guest blog content.
• UChicago AdventHealth St. Thomas HospiceminorStrategic or Co-development PartnerHospice care provider serving DuPage, Cook, Will, and Kane counties. Provides end-of-life care focused on comfort and quality of life, serving patients in their homes, assisted living facilities, nursing homes, and hospitals. Collaborates through guest blog content.
• Caledonia Senior Living & Memory CareminorStrategic or Co-development PartnerPart of Illinois's oldest charity (founded 1845), Caledonia Senior Living provides a continuum of care including sheltered care, intermediate care, memory care, and skilled nursing. Located in North Riverside, they offer unique cultural experiences through Chicago Scots connection. Collaborates through guest blog content.

Scale indicators2 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• CJE SeniorLife: Chicago-area nonprofit offering care coordination, in-home services, adult day programs, and community programming for older adults. Closely comparable mission and service mix to Aging Care Connections in the same metropolitan market.
• AgeOptions: Suburban Cook County Area Agency on Aging providing information and assistance, care coordination, and community-based programs for older adults across many of the same Chicagoland townships Aging Care Connections serves. Functionally comparable as an AAA-funded care coordination intermediary.
• Senior Services of Illinois: Illinois-focused nonprofit assisting seniors with benefits navigation, case management, and connections to community resources. Directly mirrors ACC's Information & Assistance and benefit access model.
• Pathlights (formerly Life Senior Services of Illinois): Northeast Illinois nonprofit delivering case management, in-home support, caregiver respite, and basic-needs programs for older adults. Directly comparable to ACC's Caregiver Services and Aging Gracefully programs.
• Meals on Wheels of Northeastern Illinois: Regional Meals on Wheels affiliate operating congregate and home-delivered meal programs for older adults in Chicagoland and surrounding counties. Direct functional overlap with ACC's Basic Needs / Home-Delivered Meals programs.

Others

• Senior Living Advisors / A Place for Mom (local Chicago franchise): Senior living referral and advisory network that assists families with placement in assisted living, memory care, and nursing facilities. Comparable to the housing and placement coordination facet of ACC's Information & Assistance service.
• Alzheimer's Association Illinois Chapter: Regional chapter providing caregiver support, education, and care consultation for those affected by dementia. Comparable as an adjacent caregiver support and education provider in ACC's service region.

Broad incumbents

• Senior Helpers: National franchise network providing in-home senior care including Alzheimer's/dementia care, companionship, and personal care. Comparable in delivering non-medical home and community-based services that complement ACC's case management.
• Help at Home: Large multi-state provider of in-home personal care services for older adults and people with disabilities, including Illinois. Overlaps with ACC's aging-in-place and care coordination referrals via its CCP-approved agency relationships.

Regional players

• DuPage Senior Citizens Council: DuPage County-based nonprofit providing case management, in-home services, and meal programs to seniors in a neighboring Chicagoland county. Comparable service model but distinct geographic territory.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/agingcareconns
• Facebookfacebook.com/agingcareconnections
• LinkedInlinkedin.com/company/agingcareconnections

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aging Care Connections