JBWS

What JBWS does

JBWS (legal name: Jersey Battered Women's Service; rebranded from the original name in 2019) is a private 501(c)(3) nonprofit organization founded in March 1976 and headquartered in Morristown, New Jersey. It provides comprehensive safety, support, and solutions services to survivors of dating, domestic, and partner abuse—and their family members—across Morris County and Passaic County, NJ. The service portfolio is built around a 24-hour helpline (separate numbers for each county), text/chat routed through the National Domestic Violence Hotline, a 33-bed secure emergency shelter (Arbour House), 11 transitional living apartments with stays up to two years, legal advocacy for restraining orders and court support, adult and trauma-informed child counseling in English and Spanish, a Crisis Response Team / Domestic Violence Response Team, and the DV Housing First program. The Jersey Center for Non-Violence (JCNV) consolidates abuser intervention through ACT, VISTA, and CHOICES, while the Morris Family Justice Center partnership (since 2016) co-locates multi-agency services for dating/domestic abuse, sexual assault, and human trafficking survivors.

The organization operates with 75+ paid staff and nearly 200 volunteers, serving 700+ clients annually through holiday programs alone and reaching thousands through community education and professional training. All services are provided free of charge, with no eligibility restrictions tied to severity of abuse, marital status, income, gender identity, sexual orientation, religion, or ethnicity. The business model is donation-funded: individual contributions, corporate sponsorships across multiple tiers, foundation grants, and a diversified annual fundraising event portfolio including the Verizon Hope Classic (title-sponsored by Verizon, held at Somerset Hills Country Club), 5k for Hope, Grand Tastings, Autumn Auction for Hope, Tricky Tray for Hope (hosted on GiveSmart), and the Holiday Project. Tax-deductible donations are enabled under 501(c)(3) status (Tax ID 22-2170048). Governance is provided by a volunteer Board of Directors whose members include executives from Merck, Johnson & Johnson, Verizon, and Spotify. Leadership includes President and CEO Diane Williams, CFO and VP of Administration India Harris, VP of People and Culture Karen Johnson, VP of Client Services Diana Kurlander, and VP of Development Helen Le Frois.

Recognition signals are strong: Charity Navigator four-star rating and inclusion in its Top 10 most highly-rated NJ charities, GuideStar Platinum Seal of Transparency (one of only 71 of 47,000+ NJ nonprofits), and five 2025 Purple Ribbon Awards (Annual Report of the Year, Advocate of the Year, Hopegiver of the Year, Most Innovative Service, Outstanding Legislator). No proprietary technology platforms, AI/ML systems, or app-based service channels are disclosed; the technology footprint is helpline, text/chat, and web-based resources.

Name

JBWS

Legal name

Jersey Battered Women's Service

Website

https://jbws.org

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

51–100 employees

Short description

JBWS is a 501(c)(3) nonprofit founded in 1976 that provides comprehensive domestic violence services—including emergency shelter, counseling, legal advocacy, and education—to survivors and families in Morris and Passaic Counties, NJ.

Ownership category

akta.pro rank

Product category

Domestic Violence Support Services

NAICS

Individual and Family Services (6241), Temporary Shelters (624221), Child and Youth Services (62411)

SIC

Services-Social Services (8300)

akta.pro primary industry

Protection, Child Protection & Gender-Based Violence (GBV) Response (BPAGAAAG)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGAEAH), Victim Services & Witness Assistance (Justice System) (BPAIAFAJ), Family & Parenting Support Services (BPAGAEAC)

Keywords

• Domestic violence services
• Crisis intervention support
• Emergency shelter services
• Trauma counseling programs
• Abuse prevention education

Headquarters

HQ city

Morristown

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Donations and Charitable Contributions: JBWS is a nonprofit organization funded primarily through donations from individuals, corporations, and foundations. Donations help defray costs and meet resident needs. The organization emphasizes transparency and good use of donor money.
2. Fundraising Events: JBWS hosts multiple fundraising events throughout the year including golf outings, pickleball tournaments, 5k runs, auctions, holiday projects, and tastings events. Sponsorships at various levels (Platinum+, Platinum, Gold, Silver, Bronze) provide additional revenue and corporate exposure.
3. Tax ID: JBWS is a 501(c)(3) nonprofit organization with Tax ID 22-2170048, enabling tax-deductible donations.

Go-to-market motion2 records

Distribution channels7 records

Marketing channels7 records

Core offering

JBWS is a private, nonprofit social services agency that provides free, confidential crisis intervention and ongoing support to survivors of dating, domestic, and partner abuse. Its service portfolio includes a 24-hour helpline, a 33-bed emergency safe house, an 11-unit transitional living program, legal advocacy, adult and child trauma-informed counseling, crisis response teams, abuse intervention programs (ACT, VISTA, CHOICES), the Jersey Center for Non-Violence, the Morris Family Justice Center co-located services, teen dating abuse prevention, community education, and professional training. All services are provided free of charge to anyone who lives or works in Morris County or Passaic County, New Jersey.

Product overview

JBWS is a private, nonprofit domestic violence service organization offering a comprehensive portfolio of interconnected programs rather than a unified software product. The core services include a 24-hour helpline, emergency safe house shelter (33 beds), transitional living apartments (11 units), legal advocacy, adult and child counseling, and crisis response teams. Specialized intervention programs include the Jersey Center for Non-Violence (JCNV), Abuse Ceases Today (ACT) program, VISTA, and CHOICES for teens. Prevention and education services feature the Dating Abuse Prevention Program (DAPP), professional training, and community education. The organization operates the Morris Family Justice Center providing co-located services, an Unsilenced podcast for awareness, and hosts multiple annual fundraising events including the Verizon Hope Classic golf tournament, Grand Tastings, Autumn Auction for Hope, Tricky Tray for Hope, 5k for Hope, and Holiday Project. JBWS serves Morris County and Passaic County, NJ with more than 75 paid staff and nearly 200 volunteers.

Differentiator

Problem solved

Functional benefit

Products and services

• 24-Hour Helpline Confidential telephone crisis support line available 24/7 for survivors of domestic violence in Morris County (1.877.782.2873) and Passaic County (973.881.1450), providing safety planning, referrals, and emotional support.
• Safe House (Arbour House) Emergency Shelter 33-bed secure temporary shelter offering emergency housing for survivors of domestic violence and their children, providing a safe and confidential environment.
• Transitional Living Program Housing program where eligible adults and their children can live in one of eleven fully furnished apartments for up to two years, providing extended support for survivors transitioning to independence.
• Legal Advocacy Services Advocates assist survivors with obtaining restraining orders, court support, and legal referrals to navigate the legal system related to domestic violence cases.
• Crisis Response Team / Domestic Violence Response Team
• Adult Counseling Services
• Child and Adolescent Services
• DV Housing First Program
• Morris Family Justice Center (MFJC) Co-located services providing legal, advocacy, counseling, and support services in one safe location for survivors of dating and domestic abuse, sexual assault, and human trafficking.
• Jersey Center for Non-Violence (JCNV)
• Dating Abuse Prevention Program (DAPP)
• Abuse Ceases Today (ACT) Program Program designed to help men examine their use of control, force, and/or abuse within intimate relationships and develop non-violent behaviors.
• VISTA Program Female counterpart to the ACT program, providing intervention services for women who have used abuse in relationships.
• CHOICES Program
• Professional Training
• Community Education
• Teen Dating Violence Prevention
• JBWS Text/Chat Service
• Holiday Project (Thanksgiving Project, Holiday Boutique, Adopt-A-Family)
• JBWS Wish List Program

Quantifiable outcome

• More than 700 clients served through holiday programs annually
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Morris Family Justice Center (MFJC)coreStrategic or Co-development Partner · 1 January 2016JBWS partnered with Morris County to open the Morris Family Justice Center in 2016, providing legal, advocacy, counseling, and support services in one safe location for survivors of dating/domestic abuse, sexual assault, and human trafficking. The MFJC brings together multiple agencies to serve victims comprehensively.
• National Domestic Violence HotlinecoreStrategic or Co-development PartnerJBWS text/chat services are available through the National Domestic Violence Hotline. Clients can chat online or text LOVEIS to 22522 to connect with JBWS advocates.
• Duluth ModelminorStrategic or Co-development PartnerJBWS adapted information from the Duluth Model Equality Wheel for educational materials about healthy relationships.
• VerizoncoreGTM or Marketing PartnerVerizon Hope Classic is JBWS' annual golf and pickleball fundraising event held at Somerset Hills Country Club. Verizon is the title sponsor of this flagship annual fundraiser.
• Somerset Hills Country ClubminorOthersSomerset Hills Country Club, a top-100 golf course in the US, hosts JBWS' annual Verizon Hope Classic event.
• Summit Golf BrandsminorGTM or Marketing PartnerSummit Golf Brands has provided gift cards as prizes for Hole in One, Longest Drive, Closest to the Pin, and other golf achievements at the Verizon Hope Classic.
• GuideStar (Candid)minorOthersGuideStar provides the Platinum Seal of Transparency rating for JBWS, recognizing nonprofit transparency and accountability.
• Charity NavigatorminorOthersCharity Navigator, America's premier independent charity evaluator, has awarded JBWS a four star rating.

Scale indicators5 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Family Service League: Long Island-based human services nonprofit with DV shelter, counseling, and case management — comparable multi-program regional social services organization with similar funding model.
• Women Against Abuse: Philadelphia-based DV nonprofit with emergency shelter, transitional housing, legal advocacy, and education programs — comparable full-service DV model operating in a nearby mid-Atlantic metro.
• Safe Horizon: New York-based nonprofit providing domestic violence shelters, hotlines, counseling, and legal advocacy — directly comparable full-continuum DV service model, only at larger scale and in NYC.
• Turning Point of Lehigh Valley: Regional DV agency operating emergency shelter, hotline, counseling, and community education in eastern Pennsylvania — closely mirrors JBWS's service mix in a neighboring state.

Broad incumbents

• National Domestic Violence Hotline: National 24/7 hotline already partnered with JBWS for text/chat routing — broader reach and federal funding footprint than any single regional agency.
• YWCA USA (and local YWCA chapters): National federation providing DV shelter, sexual violence services, and women's empowerment programming — overlaps with JBWS's DV services but operates across a much broader mission.
• National Network to End Domestic Violence (NNEDV): National umbrella and policy organization for the DV movement — sets standards, aggregates data, and funder relationships that JBWS must align with, but does not deliver direct services.
• Catholic Charities USA (Diocese of Paterson and Archdiocese of Newark): Faith-based social services agencies operating in JBWS's same NJ geography with case management, emergency assistance, and counseling — comparable regional footprint and funder base.

Regional players

• Partners for Women and Justice: Newark, NJ-based nonprofit providing free legal services to domestic violence and sexual assault survivors — directly comparable NJ focus but narrower legal-only scope.

Emerging players

• Project S.A.R.A.H: New Jersey organization addressing domestic abuse in Orthodox Jewish communities — overlapping NJ geography and DV mission with a culturally specific focus that JBWS does not specialize in.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/JBWSpreventsDV
• Facebookfacebook.com/JBWSInc
• LinkedInlinkedin.com/company/j-b-w-s-

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JBWS