NetCologne IT Services

What NetCologne IT Services does

NetCologne IT Services GmbH is a Cologne-based IT systems house (IT-Systemhaus) and wholly owned subsidiary of the NetCologne Stadtwerkekonzern, a municipal utility group. The company has been consolidated under the NetCologne Business brand and delivers managed services, cloud solutions, IT security, workplace/SharePoint services, endpoint management, and IT outsourcing to mid-market firms, large enterprises, startups, municipalities, and educational institutions across the greater NRW region. Its education-services line manages IT for 300+ school locations in Cologne, including identity management, email/calendar hosting, device management, and secure WLAN.

The underlying technology stack combines proprietary and third-party layers: TÜV-certified data centers in Cologne host the company's NetCloud IaaS / virtual datacenter, NetCloud Stack, NetCloud Colocation, and hybrid cloud offerings, complemented by Microsoft Azure, Microsoft 365, Microsoft Intune, SharePoint (including the proprietary Intranet2Go product), and a four-tier SLA framework (Bronze/Silver/Gold/Platinum). Security is delivered via Sophos (Gold Partner), Fortinet, Pentera, NetDetect, and SoSafe user-awareness training, with monitoring and backup run through Veeam-backed Managed Services. The company also operates its own fiber network as part of the parent group, enabling bundled connectivity-plus-IT contracts.

NetCologne IT Services monetizes primarily through recurring subscriptions and managed-service contracts (typically with 12-month minimum terms), supplemented by professional services on a time-and-materials basis, hardware/software reselling, and dedicated-line / telephony services. GTM is sales-led, regionally concentrated in NRW, and channel-influenced through a deep partner ecosystem (Microsoft Solution Partner, Citrix, Broadcom, Fujitsu, Lenovo, Dell, HPE Aruba, Extreme Networks). The combination of municipal-utility ownership, ISO 27001/TÜV certification, German data residency, and education-vertical scale forms the basis of its competitive position.

Name

NetCologne IT Services

Legal name

NetCologne IT Services GmbH

Website

https://netcologne-its.de

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

101–250 employees

Short description

NetCologne IT Services is a Cologne-based IT systems house and managed services provider offering cloud, security, workplace, and IT outsourcing solutions to SMEs, large enterprises, schools, and public-sector clients across the NRW region of Germany, backed by TÜV-certified data centers and the NetCologne municipal-utility group.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

akta.pro secondary industries

Private Cloud Networking & SDN/NFV Management (HDABABAK), Service Desk & Help Desk Services (BPAEAJAA), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), ITSM Reporting, SLA/XLA & Service Performance Management (BPAEAJAL)

Keywords

• Managed IT services
• Cloud infrastructure services
• IT security services
• Business connectivity services
• Education IT services

Headquarters

HQ city

Köln

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed Services: Recurring managed services including Backup as a Service, Security as a Service, and Monitoring as a Service, combining hardware, software, and ongoing management into subscription-based offerings.
2. Cloud Solutions: Cloud strategies and solutions including Microsoft 365, Microsoft Azure, and virtual datacenters via NetCloud, provided as subscription or consumption-based services.
3. IT Security Services: Security offerings including Gateway Security, Endpoint Security, Network & Firewall management, Penetration Tests, Cyber Risk Checks, and User Awareness Training.
4. SharePoint and Workplace Solutions: SharePoint solutions for collaboration, document management, and modern intranets, including the proprietary Intranet2Go product.
5. Endpoint Management: Mobile Device Management, Mobile Application Management, and Mobile Client Management with Microsoft Intune.
6. IT Outsourcing: Outsourcing of individual IT functions to complete turnkey packages for businesses and schools.
7. Hardware and Software Sales: Sale of hardware and standard third-party software products with delivery from warehouse at Adolf-Grimme-Allee 3, 50829 Cologne.
8. Server Hosting: Server hosting services providing storage space on server systems with internet connectivity, offered in shared-hosting environments or on dedicated servers.
9. Server Housing: Physical hosting of customer-owned server equipment in NetCologne's facilities with internet connectivity.
10. System Support Services: System support and maintenance services delivered via remote access with defined service levels, typically with minimum contract terms of 12 months.
11. Professional Services and Project Work: IT project support, professional service management, and digital transformation consulting including Change Facilitation services, billed on time and materials basis.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

NetCologne IT Services is a holistic IT systems house that delivers managed IT services (Backup, Security and Monitoring as a Service), cloud strategies and solutions (private, public and hybrid cloud), IT security, workplace services built on Microsoft 365/SharePoint/Intune (including the proprietary Intranet2Go intranet), IT outsourcing, connectivity services, and dedicated education IT services for schools. Services are delivered from its TÜV-certified data centers and over its proprietary fiber optic network in the Cologne/NRW region.

Product overview

NetCologne IT Services operates as a holistic IT systems house and managed services provider headquartered in Köln, Germany, now positioned under the NetCologne Business brand. The portfolio is organized around several core pillars: (1) Managed Services including Backup as a Service, Security as a Service, and Monitoring as a Service, each backed by a four-tier SLA framework (Bronze/Silver/Gold/Platinum); (2) Cloud Solutions under the proprietary NetCloud sub-brand, encompassing virtual servers (IaaS), NetCloud Stack, hybrid cloud, and colocation in TÜV-certified Köln datacenters, integrated with Microsoft Azure and Microsoft 365; (3) IT-Security covering gateway security, endpoint security, penetration testing, cyber risk assessment, NetDetect network monitoring, and user awareness training; (4) Workplace Services anchored by Microsoft 365, SharePoint solutions (including the proprietary Intranet2Go product), Microsoft Teams Telefonie, IP telephony, and Endpoint Management via Microsoft Intune; (5) IT-Outsourcing ranging from selective function outsourcing to complete turnkey managed IT packages; (6) Connectivity services including fiber internet (Glasfaser), dedicated leased lines, site connectivity, LTE backup, and business WiFi hotspots; (7) Education Services providing schools with identity management, hosted email/calendar, central device management, application management, and secure WLAN; and (8) supplementary services including IT project support, remote support via TeamViewer, Microsoft 365 Health Check, and an IoT platform (ThingsNet). All managed services are governed by the company's SLA structure with defined response times and time-to-repair targets across three error severity classes.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services Outsourced IT management portfolio covering Backup as a Service, Security as a Service and Monitoring as a Service, delivered under a four-tier SLA framework (Bronze/Silver/Gold/Platinum) with defined response and resolution times for businesses.
• Cloud Solutions (NetCloud) Private, public and hybrid cloud strategies including Microsoft Azure Cloud Services, Microsoft 365 and NetCloud virtual datacenters hosted in the company's TÜV-certified Cologne data centers, with IaaS, NetCloud Stack, colocation and hybrid cloud architecture options.
• IT Security Services Security portfolio including Gateway Security, Endpoint Security, Networks & Firewalls, Penetration Tests, Cyber Risk Check, NetDetect network threat detection and User Awareness Trainings, designed for mid-market and enterprise customers.
• SharePoint Solutions (including Intranet2Go) Collaboration, document management and modern intranet solutions built on Microsoft SharePoint, including the proprietary Intranet2Go product for ready-to-deploy SharePoint intranets.
• Endpoint Management Centralized endpoint lifecycle management via Microsoft Intune, including Mobile Device Management (MDM), Mobile Application Management (MAM) and Mobile Client Management for Windows, iOS and Android.
• IT Outsourcing IT outsourcing services ranging from selective function outsourcing (e.g., service desk, security operations) to complete turnkey managed IT packages for mid-market and enterprise customers.
• IT Project Services (with Change Facilitation) Professional IT project support, service management and digital transformation advisory, including certified Change Facilitators guiding organizational change during technology transitions.
• Education Services Specialized IT services for schools: central identity management, hosted email/calendar in the company's own datacenter, centralized device management for students and teachers, application management, school server operation and secure school-wide WLAN.
• Fiber Internet & Connectivity (Glasfaser, Standortvernetzung, Standleitung) Business connectivity services over the company's own fiber optic network, including dedicated fiber lines, site-to-site connectivity and dedicated leased lines for guaranteed bandwidth.
• IP Telephony (Virtuelle Telefonanlagen, Microsoft Teams Telefonie, Servicerufnummern, Intelligente Rufumleitung) Business telephony including cloud PBX, Microsoft Teams Telephony integration, service numbers and intelligent call routing for unified communications.
• Remote Support (TeamViewer-based) Remote IT support service using TeamViewer, hosted on NetCologne's own server, allowing engineers to access and resolve issues on customer systems remotely.

Quantifiable outcome

• IT services for over 300 school locations across Cologne, managing thousands of mobile devices centrally

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Microsoft (Solution Partner)coreTechnology or IntegrationMicrosoft Solution Partner status, providing Microsoft 365, Azure, SharePoint, Teams, Microsoft Intune, and Microsoft Power Platform solutions to customers as part of the company's cloud and workplace services portfolio.
• CitrixcoreTechnology or IntegrationCitrix partnership for virtual desktop infrastructure, remote access, and workspace solutions integrated into the company's endpoint management and workplace services offerings.
• BroadcomcoreTechnology or IntegrationBroadcom partnership covering enterprise software and infrastructure solutions integrated into the company's managed services and data center offerings.
• VeeamcoreTechnology or IntegrationVeeam partnership for backup and data management solutions, supporting the company's Backup as a Service offering.
• Sophos (Gold Partner)coreTechnology or IntegrationSophos Gold Partner status providing endpoint protection, network security, and managed threat response solutions supporting the company's IT security managed services.
• Innovation Hub Bergisches LandminorStrategic or Co-development PartnerRegional innovation partnership supporting technology collaboration and startup ecosystem development in the Bergisches Land region.
• Allianz für Cybersicherheit (Alliance for Cybersecurity)minorStrategic or Co-development PartnerGerman cybersecurity alliance initiative supporting national cybersecurity efforts and best practice sharing.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/netcologne-it-services-gmbh

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NetCologne IT Services