St.Joseph’s Hospice of London
St. Joseph's Hospice of London is a charitable non-profit providing free palliative and end-of-life care to individuals and families in London-Middlesex, Ontario via a 10-suite residential hospice and community grief, spiritual, and volunteer support programs.
- Company typePrivate
- Founded1983
- HeadquartersLondon, Canada
- Headcount51–100
- GTM typeB2C
- OfferingServices
What St.Joseph’s Hospice of London does
St. Joseph's Hospice of London is a charitable non-profit organization, incorporated in 1985 and founded in 1983 by Jackie Mackenzie and AJ McKechnie, that delivers free palliative and end-of-life care to residents of London-Middlesex, Ontario. Its service portfolio centers on a 10-suite residential hospice at 485 Windermere Road (opened January 2014 under a partnership with St. Joseph's Health Care Society and the Sisters of St. Joseph) and a suite of community-based programs including grief and bereavement counselling (H.E.A.L., Understanding Your Grief), spiritual care, complementary therapies (massage, reiki, healing touch, reflexology), volunteer visiting, and family respite. Care is delivered by an interdisciplinary team of palliative physicians, nurses, social workers, spiritual care practitioners, and 300+ trained volunteers, who together coordinate over 16,000 visits and nearly 19,000 volunteer hours annually.
The organization is HPCO-accredited across in-home hospice, residence, grief/bereavement, and spiritual care programs and is PIPEDA-compliant. Its operating budget of approximately $1.5 million annually is funded 50% by the Ontario Ministry of Health and Long-Term Care and 50% by community donations, with the hospice required to raise the donation half ($125,000 monthly) every year. Fundraising channels include monthly giving, major gifts, legacy giving (Tree of Gratitude at $10,000+), gifts of securities, signature events such as Hike for Hospice and Handbags for Hospice (which raised $245,000 in 2025/2026), a 50/50 lottery, and the Wildflower Merchandise Collection. All programs are delivered at no cost to patients and families, and the donor/volunteer funnel is supported through a blog, email newsletter, social media, and community events.
The underlying technology stack is modest and operational rather than product-facing: DonorPerfect handles donation processing across online, monthly, and memorial giving forms; CBO.io powers merchandise ticketing; and the Squarespace-hosted website serves as the primary digital front door. No AI/ML capabilities, proprietary software platforms, patents, or app products are disclosed. Customer concentration risk is moderate, anchored by a single government funding partner offset by a broad community donor base, and the organization is governed by a board chaired by Vince MacDonald, PhD, with executive leadership under Janet Groen.
St.Joseph’s Hospice of London firmographics
Firmographics- Name
- St.Joseph’s Hospice of London
- Legal name
- St. Joseph's Hospice of London
- Website
- https://sjhospicelondon.com
- Company type
- Private
- Founded year
- 1983
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- St. Joseph's Hospice of London is a charitable non-profit providing free palliative and end-of-life care to individuals and families in London-Middlesex, Ontario via a 10-suite residential hospice and community grief, spiritual, and volunteer support programs.
- Ownership category
- akta.pro rank
St.Joseph’s Hospice of London industry classification
Industry- Product category
- Hospice Palliative Care
- NAICS
- Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Palliative Care, Hospice & Serious Illness Support (BPAGACAK)
- akta.pro secondary industries
- Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF)
Keywords
Where St.Joseph’s Hospice of London is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
St.Joseph’s Hospice of London business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Others, Marketing or Sales, Infrastructure
Revenue model
- Government Funding: 50% of annual operating budget ($750,000 of $1.5 million) received from the Ministry of Health and Long-Term Care
- Community Donations: Remaining 50% of budget ($750,000) raised through individual donations, monthly giving, major gifts, legacy giving, gifts of securities, and community fundraising events
- 50/50 Lottery: Fundraising lottery program where participants can win while supporting hospice
- Merchandise Sales: Wildflower Merch Collection sold to support hospice; $20 from each item sold goes directly to Hospice
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Free Hospice Care |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
St.Joseph’s Hospice of London product offering
Product offeringCore offering
St. Joseph's Hospice of London provides free, holistic hospice palliative care through a 10-suite residential hospice and a suite of community-based programs. Services include 24-hour specialized palliative medical care, emotional and spiritual support, complementary therapies, grief and bereavement counseling, and a volunteer visiting program, all delivered at no cost to patients, clients, and families in London-Middlesex, Ontario.
Product overview
St. Joseph's Hospice of London is a charitable hospice palliative care organization offering a comprehensive suite of services centered around its 10-suite residential hospice facility and community-based programs. The core offering consists of residential palliative care, community and supportive care programs, volunteer visiting services, spiritual care and counselling, and complementary therapies—all provided at no cost to patients and families. The organization complements its care services with fundraising programs including online donations, 50/50 lottery, merchandise sales (Wildflower Collection), signature events (Handbags for Hospice, Hike for Hospice), and legacy giving through its Tree of Gratitude program. These fundraising initiatives support the organization's mission, as 50% of operational funding comes from government sources and 50% from community donations. The organization must raise $1.5 million annually to maintain services.
Differentiator
Problem solved
Functional benefit
Products and services
- Hospice Residence Care A 10-suite residential hospice providing 24-hour specialized palliative care for individuals living with a life-limiting illness. Services include medical care, meals, accommodation in private suites with amenities such as cable TV, Wi-Fi, and private balconies, all provided free of charge.
- Community & Supportive Care Programs
Quantifiable outcome
- Individuals in Hospice care live, on average, 29 days longer than those not in Hospice care
- +3 more outcomes
Companies that use St.Joseph’s Hospice of London
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
St.Joseph’s Hospice of London technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
St.Joseph’s Hospice of London partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- St. Joseph's Health Care SocietycoreOn April 1, 2012, St. Joseph's Health Care Society and Hospice of London entered into a partnership to develop a new 10-bed residential hospice. St. Joseph's Health Care Society brought experience developing a 10-bed hospice in Sarnia (opened Fall 2009). Effective May 15, 2013, St. Joseph's Hospice and the Sisters of St. Joseph entered into a lease agreement at 485 Windermere Road.
- Sisters of St. JosephcoreSisters of St. Joseph have provided healthcare services in London area for over 130 years. Hospice relocated to Sisters' residence at 485 Windermere Road. The organizations share synonymous missions focused on caring for the vulnerable.
- Ontario Health at HomecoreOntario Health at Home (formerly Community Care Access Centre) is the coordinated access point for hospice care referrals. Care Coordinators assist with applications and eligibility determination. Referrals can come from healthcare providers, family members, or self-referral.
- Hospice Palliative Care Ontario (HPCO)minorHPCO provides accreditation for hospice programs including In-Home hospice, residence, grief and bereavement, and spiritual care. Staff and volunteers receive HPCO training.
Scale indicators7 records
Recent moves9 records
Expansion highlights4 records
St.Joseph’s Hospice of London competitors and assessment
Company assessmentBroad incumbents
- Bayshore HealthCare: Large Canadian home and community health services provider including palliative home care. Comparable only at the community-care delivery layer, and operates as a commercial (rather than charitable) provider with a much broader geographic and service footprint.
- VON Canada (Victorian Order of Nurses): National nonprofit providing home and community-based health services including palliative home care across Canada. Overlaps with St. Joseph's Hospice's volunteer visiting and community palliative care programs but at much greater scale and as part of a broader service portfolio.
- St. Joseph's Health Care London: Large multi-site London, Ontario healthcare network and partner/referral source for St. Joseph's Hospice. Operates hospital-based palliative care as part of a broader portfolio rather than as a dedicated hospice residence, making it an adjacent incumbent rather than a direct competitor.
Direct peers
- The Dorothy Ley Hospice: Toronto-area community hospice offering residential palliative care, in-home volunteer visiting, and grief/bereavement support. Operates a similarly small residential footprint with a comparable volunteer-led community model.
- Hospice Niagara: Niagara-region hospice offering residential palliative care, community programs, and bereavement services. Comparable as an Ontario hospice operating a residential facility alongside community-based palliative programs with mixed government-donation funding.
- Victoria Hospice: BC-based charitable hospice providing residential hospice beds, community palliative visiting, and bereavement programs. Comparable in scale, funding mix (government plus community donations), and service breadth, though operating in a different provincial health system.
- Maison McCulloch Hospice: Sudbury-based residential hospice serving Northeastern Ontario with a multi-stream funding model (government, donations, fundraising events). Comparable in operational structure, bed count, and reliance on community fundraising.
- Hospice Toronto: Toronto-based charitable hospice offering residential and community-based palliative and bereavement programs funded through government grants and donations. Operates a similar interdisciplinary volunteer-supported model in an urban Ontario setting, making it the closest functional peer to St. Joseph's Hospice of London.
Regional players
- Pilgrims Hospice Society: Edmonton-based hospice offering residential and community-based palliative and bereavement services. Operates an analogous charitable model in a different Canadian region, providing a regional comparison point for fundraising and volunteer-program benchmarks.
- Sunnybrook Health Sciences Centre — Palliative Care Program: Toronto academic hospital with an established palliative and hospice-linked program. Comparable only at the hospital-based palliative care layer and does not directly compete for the residential hospice segment, but is a referral partner and adjacent operator in Ontario.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
St.Joseph’s Hospice of London social profiles
Digital presenceSt.Joseph’s Hospice of London compliance and trust
Trust signalCompliance2 records
St.Joseph’s Hospice of London financial estimates
Financial estimateRevenue estimate
Valuation estimate
St.Joseph’s Hospice of London leadership team
Management profileNumber of profiles
Profiles15 records
St.Joseph’s Hospice of London funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
St.Joseph’s Hospice of London M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about St.Joseph’s Hospice of London
What does St.Joseph’s Hospice of London do?
St. Joseph's Hospice of London provides free, holistic hospice palliative care through a 10-suite residential hospice and a suite of community-based programs. Services include 24-hour specialized palliative medical care, emotional and spiritual support, complementary therapies, grief and bereavement counseling, and a volunteer visiting program, all delivered at no cost to patients, clients, and families in London-Middlesex, Ontario.
Is St.Joseph’s Hospice of London a public or private company?
St.Joseph’s Hospice of London is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was St.Joseph’s Hospice of London founded?
St.Joseph’s Hospice of London was founded in 1983. It employs 51 to 100 people.
Where is St.Joseph’s Hospice of London based?
St.Joseph’s Hospice of London is headquartered in London, Canada, in the North America region.
How does St.Joseph’s Hospice of London make money?
Four revenue lines are on record. Government Funding is the primary driver. The others are community Donations, 50/50 Lottery and merchandise Sales.
Who are St.Joseph’s Hospice of London's main competitors?
Broad incumbents on record are Bayshore HealthCare, VON Canada (Victorian Order of Nurses) and St. Joseph's Health Care London. Direct peers are The Dorothy Ley Hospice, Hospice Niagara, Victoria Hospice, Maison McCulloch Hospice and Hospice Toronto. Regional players are Pilgrims Hospice Society and Sunnybrook Health Sciences Centre — Palliative Care Program.
Does St.Joseph’s Hospice of London have an API?
No public API is recorded for St.Joseph’s Hospice of London.
What industry is St.Joseph’s Hospice of London in?
St.Joseph’s Hospice of London's product category is Hospice Palliative Care. Its primary akta.pro industry code is BPAGACAK, Palliative Care, Hospice & Serious Illness Support, with a secondary code of HLADAHAC, Residential Hospice / Hospice House (Facility-Based). Its NAICS code is 62412 and its SIC code is 8082.