New York Central Mutual
New York Central Mutual is a policyholder-owned mutual property-and-casualty insurer founded in 1899, headquartered in Edmeston, New York, selling home, auto, renters, umbrella, business, and roadside coverage exclusively to New York State residents through independent agents and direct digital channels.
- Company typePrivate
- Founded1899
- HeadquartersEdmeston, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What New York Central Mutual does
New York Central Mutual (NYCM) is a policyholder-owned mutual property-and-casualty insurance carrier domiciled in Edmeston, New York, founded in 1899 and operating with 501–1,000 employees. The company sells exclusively within New York State, offering personal lines (homeowners, automobile, renters, condo, mobile home, and umbrella coverage), commercial lines (business insurance), and ancillary products (emergency roadside assistance in three tiers, valued possession coverage). Its underwriting revenue is generated through recurring premium billing on monthly, annual, or pay-as-you-go cadences, with multi-policy bundling producing material discounts (20% homeowner, 15% auto when linked to umbrella).
Distribution is primarily through a network of independent insurance agents located throughout New York State, supplemented by direct digital channels: a customer-facing website with online quote requests, a My Account self-service portal, a 24/7 claims center, a Claims University educational resource, and an NYCM-branded mobile app for policy management, payments, and claims reporting. Agent-side access is provided through a dedicated Agent Lobby portal. The company holds an A.M. Best secure rating, BBB accreditation, and earned the highest customer-satisfaction score in New York in the J.D. Power 2022 U.S. Auto Insurance Study.
Leadership comprises V. Daniel Robinson II as President and CEO, Cheryl Robinson as Executive Vice President and COO, and Michael (Mike) Perrino as CFO, Chief Risk Officer, and Treasurer. As a mutual, NYCM has no external shareholders, parent company, or venture funding; it is governed by and for its policyholder base. Strategic posture is stable and regionally concentrated, with product breadth extensions (roadside tiers, umbrella enhancement, app updates) and workforce/community recognition (Best and Brightest in Wellness 2024, Best Companies to Work For in New York 2021) rather than geographic or category expansion.
New York Central Mutual firmographics
Firmographics- Name
- New York Central Mutual
- Legal name
- New York Central Mutual
- Website
- https://nycm.com
- Company type
- Private
- Founded year
- 1899
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- New York Central Mutual is a policyholder-owned mutual property-and-casualty insurer founded in 1899, headquartered in Edmeston, New York, selling home, auto, renters, umbrella, business, and roadside coverage exclusively to New York State residents through independent agents and direct digital channels.
- Ownership category
- akta.pro rank
New York Central Mutual industry classification
Industry- Product category
- Property and Casualty Insurance
- NAICS
- Direct Property and Casualty Insurance Carriers (524126), Insurance Carriers (5241)
- SIC
- Fire, Marine & Casualty Insurance (6331), Insurance Carriers, Nec (6399)
- akta.pro primary industry
- Landlord / Dwelling Fire (DP) Insurance (FSAJACAD)
- akta.pro secondary industries
- General Liability Insurance (FSAJAMAE), Large Commercial Package (National Accounts) (FSAJAFAC)
Keywords
Where New York Central Mutual is headquartered
LocationHeadquarters
- HQ city
- Edmeston
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
New York Central Mutual business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Insurance Premiums: NYCM Insurance generates revenue primarily through collected insurance premiums from policyholders. The company offers multiple insurance products including home, auto, renters, condo, mobile home, and umbrella coverage. Premiums are collected through various billing arrangements including monthly, annual, and pay-as-you-go options.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Renters insurance average cost |
| Unit Pricing | Annual | Roadside Assistance Basic - up to 25 mile tow, battery jump, flat tire change, fuel delivery, up to $50 locksmith |
| Subscription | Annual | Personal Umbrella Policy - $1M to $5M additional coverage |
| Unit Pricing | Annual | Roadside Assistance Choice Plus - up to 100 mile tow, all benefits included |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels8 records
New York Central Mutual product offering
Product offeringCore offering
New York Central Mutual (NYCM Insurance) is a mutual property and casualty insurance company selling personal and commercial coverage including homeowners, automobile, renters, condo, mobile home, business, umbrella, and valued possession policies. Products are distributed primarily through a network of independent insurance agents throughout New York State, supported by a mobile app, My Account online portal, and 24/7 claims service.
Product overview
NYCM Insurance offers a comprehensive insurance portfolio with core property and casualty products including Homeowners, Mobile Home, Condo, Renters, and Automobile insurance, supplemented by Business Insurance and Umbrella Liability coverage. Additional offerings include Roadside Assistance packages (Basic, Choice, Choice Plus), Valued Possession Coverage for high-value items, and digital services through Claims Center, Claims University, and a Mobile App. The company operates primarily in New York State with agent-based distribution.
Differentiator
Problem solved
Functional benefit
Products and services
- Homeowners Insurance
Quantifiable outcome
- Highest customer satisfaction score in New York according to J.D. Power 2022 U.S. Auto Insurance Study
- +1 more outcomes
Companies that use New York Central Mutual
Customer profileNamed customers1 record
Segments7 records
Ideal customer profiles2 records
New York Central Mutual technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
New York Central Mutual partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor.
- IIHS (Insurance Institute for Highway Safety)minorNYCM Insurance references IIHS safety ratings as a resource for customers to view top safety picks for vehicles. Links to the IIHS website for safety information related to automobile insurance coverage decisions.
- Sitrin Health Care CenterminorNYCM Insurance has partnered with Sitrin Health Care Center, a non-profit organization in New Hartford, NY, for veteran support initiatives. The company has donated funds raised through employee fundraisers to Sitrin, which provides innovative healthcare solutions with emphasis on rehabilitation programs and care services for Veterans.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
New York Central Mutual competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
New York Central Mutual social profiles
Digital presenceNew York Central Mutual financial estimates
Financial estimateRevenue estimate
Valuation estimate
New York Central Mutual leadership team
Management profileNumber of profiles
Profiles3 records
New York Central Mutual funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
New York Central Mutual M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about New York Central Mutual
What does New York Central Mutual do?
New York Central Mutual (NYCM Insurance) is a mutual property and casualty insurance company selling personal and commercial coverage including homeowners, automobile, renters, condo, mobile home, business, umbrella, and valued possession policies. Products are distributed primarily through a network of independent insurance agents throughout New York State, supported by a mobile app, My Account online portal, and 24/7 claims service.
Is New York Central Mutual a public or private company?
New York Central Mutual is a private company. It is classified as unknown and is currently operating.
When was New York Central Mutual founded?
New York Central Mutual was founded in 1899. It employs 501 to 1,000 people.
Where is New York Central Mutual based?
New York Central Mutual is headquartered in Edmeston, United States, in the North America region.
How does New York Central Mutual make money?
One revenue line is on record: insurance Premiums.
Does New York Central Mutual have an API?
No public API is recorded for New York Central Mutual.
What industry is New York Central Mutual in?
New York Central Mutual's product category is Property and Casualty Insurance. Its primary akta.pro industry code is FSAJACAD, Landlord / Dwelling Fire (DP) Insurance, with a secondary code of FSAJAMAE, General Liability Insurance. Its NAICS code is 524126 and its SIC code is 6331.