ISM Security
- Company typePrivate
- Founded1974
- HeadquartersHighland, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What ISM Security does
ISM Security is a privately held, independent professional security services firm founded in 1974 and headquartered in Highland, Indiana. Operating under the Titan Security Group sub-brand (established 1994, headquartered in Chicago's West Loop), the company is the largest independent professional private security company in Northwest Indiana and Southeast Chicagoland, with a recently expanded footprint into Milwaukee, Wisconsin. ISM provides integrated security solutions across six core service lines: Security Personnel, Professional Door Staff, Technology Solutions, Mobile Patrols, Events, and Consulting & Professional Services. The company maintains a proprietary 24/7 Security Operations Center and dispatch center that supports continuous monitoring and coordination across client sites.
The company's business model is built on per-shift billing for trained security personnel and door staff, complemented by technology design/installation services, mobile patrol coverage (scheduled or random), customized event security, and subject-matter-expert consulting covering risk vulnerability assessments, all-hazards emergency planning, and training programs. Pricing is quote-based and not publicly disclosed. Go-to-market is predominantly direct enterprise sales across verticals including commercial real estate (primary), residential, government, industrial, education, healthcare, and financial sectors, supplemented by an inside sales team and a branded merchandise e-commerce storefront.
Leadership consists of Dave Pack as President & CEO of Titan Security Group and Tom Henkey as Director of Emergency Management. The company has multi-state security licensing, holds institutional positions with BOMA/Chicago and public-safety agencies (CFD, CPD, OEMC, DHS), and is expanding its Midwest geographic footprint through anchor enterprise partnerships such as the Lincoln Property Company engagement at Milwaukee's Schlitz Park.
ISM Security firmographics
Firmographics- Name
- ISM Security
- Legal name
- ISM Security
- Website
- https://ism-security.com
- Company type
- Private
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Ownership category
- akta.pro rank
ISM Security industry classification
Industry- Product category
- Private Security Services
- NAICS
- Security Guards and Patrol Services (561612), Security Systems Services (56162)
- SIC
- Services-Detective, Guard & Armored Car Services (7381)
- akta.pro primary industry
- Industrial & Critical Infrastructure Guarding (Utilities, Plants, Data Centers) (BPAKAAAD)
- akta.pro secondary industries
- Security Systems Monitoring & Dispatch (SOC/Remote Guarding) (IMAIAEAF), Security Training & Compliance (Guard Training, SOPs, Drills) (BPABAMAN)
Keywords
Where ISM Security is headquartered
LocationHeadquarters
- HQ city
- Highland
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
ISM Security business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Security Personnel & Staffing Services: Revenue generated from providing trained security personnel, professional door staff, and security officers to client sites. Services are billed per shift, with overtime applicable for extended coverage. Compensation is based on qualifications, experience, and assignment type.
- Technology Solutions: Design, installation, and servicing of the latest security technologies utilizing advanced integrated security solutions. This includes technology design and integration services.
- Mobile Patrols: Mobile patrol services as an alternative to static security staffing, billed for scheduled or random patrol coverage to deter criminal activity.
- Event Security Services: Customized security solutions for events, including threat identification, strategy development, and on-site security management during events.
- Consulting and Professional Services: Security consulting, emergency preparedness planning, and risk vulnerability assessments provided by subject matter experts including emergency planning services, all-hazards planning, and training programs.
- Branded Merchandise Sales: Sale of ISM-branded merchandise including jackets, hats, polos, backpacks, and other items through the company's online store.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
ISM Security product offering
Product offeringCore offering
ISM Security provides integrated physical security services for commercial, residential, government, industrial, education, healthcare, and financial clients across the Midwest. Core offerings include on-site security personnel, professional door staff, mobile patrols, event security, security technology design and integration, and consulting including emergency preparedness and risk vulnerability assessments. The company supports these services with a proprietary 24/7 Security Operations Center (SOC) and dispatch center.
Product overview
ISM Security is a professional security services provider offering a portfolio of integrated security solutions. The company operates under the Titan Security Group sub-brand and provides six core services: Security Personnel, Professional Door Staff, Technology Solutions, Mobile Patrols, Events security, and Consulting & Professional Services. The company also operates a 24/7 proprietary dispatch center and Security Operations Center. Founded in 1974, the company serves the Northwest Indiana and Southeast Chicagoland area, with recent expansion into Milwaukee, Wisconsin.
Differentiator
Problem solved
Functional benefit
Products and services
- Security Personnel
Quantifiable outcome
- Steady growth over 11 years in the Chicagoland area prior to Milwaukee expansion
Companies that use ISM Security
Customer profileNamed customers1 record
Segments7 records
Ideal customer profiles5 records
ISM Security technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
ISM Security partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- Lincoln Property CompanycoreTitan Security entered into a partnership with Lincoln Property Company at Schlitz Park commercial office complex in Milwaukee, Wisconsin. This is Titan's first assignment in the Milwaukee area and represents a strategic geographic expansion. Services include security staffing, door staff and concierge services, and security consulting and emergency preparedness to the Greater Milwaukee area.
- Northshore Clinical LabminorTitan Security partnered with Northshore Clinical Lab, a third-party provider, to administer COVID-19 vaccine shots over an arranged appointment period. Titan served as a point of distribution for COVID-19 vaccinations for Titan employees living or working in the City of Chicago, starting March 11th, 2021. Northshore Clinical Lab administered the vaccine shots while Titan secured the location and coordinated scheduling including second-dose appointments.
Scale indicators2 records
Recent moves6 records
Expansion highlights3 records
ISM Security competitors and assessment
Company assessmentDirect peers
- Allied Universal: The largest US manned security and integrated security services provider. Allied Universal competes directly with ISM in the Midwest across guarding, security technology, and consulting for the same CRE, industrial, government and healthcare verticals.
- Securitas USA: US arm of global guarding and protective services giant Securitas AB, offering uniformed guards, mobile patrol, technology integration and remote guarding — directly overlapping ISM's core services and target segments including commercial real estate.
- GardaWorld Security Services: Large North American physical security services provider following its acquisition of Command Security. GardaWorld offers manned guarding, mobile patrol, and risk consulting, and is the most likely national consolidator competing for ISM's Midwest accounts.
- SOS Security: US-based integrated security services company providing uniformed guards, concierge/doorman services, and technology solutions to commercial real estate, residential, and government clients — an apples-to-apples analogue to ISM's service mix and GTM.
- St. Moritz Security Services: Mid-Atlantic and Midwest-focused security services firm offering uniformed guarding, concierge and integrated security technology. Comparable in size and service portfolio to ISM, focused on the same regional CRE and corporate campus customers.
- Command Security Services: US security services company providing uniformed guards, technology solutions and aviation security to enterprise and government clients. Now part of GardaWorld, it serves as a direct competitive analogue in the manned guarding + technology integration space.
Regional players
- APG Security (Anderson Protection Group): Regional US security services firm providing manned guards, event security and patrol services to commercial and institutional clients. Comparable in scope and customer mix to ISM, though less nationally branded.
- Arrow Security: US security guard services company providing uniformed guards, mobile patrol and integrated technology for commercial, residential and government customers — directly comparable to ISM's guarding-led offering in adjacent regional markets.
- National Security Systems (NSS): Security systems integrator delivering electronic security, managed services and guarding to commercial and institutional clients in the Midwest. Adjacent competitor to ISM's technology solutions and SOC layer rather than pure guarding.
Emerging players
- Covenant Security Solutions: Mid-sized US security services provider offering uniformed guarding, patrol and security consulting to commercial and institutional clients, with a comparable integrated services posture but typically smaller scale than ISM.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
ISM Security financial estimates
Financial estimateRevenue estimate
Valuation estimate
ISM Security leadership team
Management profileNumber of profiles
Profiles2 records
ISM Security funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ISM Security M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ISM Security
What does ISM Security do?
ISM Security provides integrated physical security services for commercial, residential, government, industrial, education, healthcare, and financial clients across the Midwest. Core offerings include on-site security personnel, professional door staff, mobile patrols, event security, security technology design and integration, and consulting including emergency preparedness and risk vulnerability assessments. The company supports these services with a proprietary 24/7 Security Operations Center (SOC) and dispatch center.
Is ISM Security a public or private company?
ISM Security is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ISM Security founded?
ISM Security was founded in 1974. It employs 251 to 500 people.
Where is ISM Security based?
ISM Security is headquartered in Highland, United States, in the North America region.
How does ISM Security make money?
Six revenue lines are on record. Security Personnel & Staffing Services are the primary driver. The others are technology Solutions, mobile Patrols, event Security Services, consulting and Professional Services and branded Merchandise Sales.
Who are ISM Security's main competitors?
Direct peers on record are Allied Universal, Securitas USA, GardaWorld Security Services, SOS Security, St. Moritz Security Services and Command Security Services. Regional players are APG Security (Anderson Protection Group), Arrow Security and National Security Systems (NSS). Covenant Security Solutions is listed as an emerging player.
Does ISM Security have an API?
No public API is recorded for ISM Security.
What industry is ISM Security in?
ISM Security's product category is Private Security Services. Its primary akta.pro industry code is BPAKAAAD, Industrial & Critical Infrastructure Guarding (Utilities, Plants, Data Centers), with a secondary code of IMAIAEAF, Security Systems Monitoring & Dispatch (SOC/Remote Guarding). Its NAICS code is 561612 and its SIC code is 7381.