What Arrow Security Inc. does

Arrow Security Inc. is a privately held, family-owned security services company founded in 1993 and headquartered in Glendale, Arizona. The firm operates three integrated revenue lines: (1) contract security guard services supplying armed and unarmed officers to commercial, hospitality, healthcare, residential/HOA, event, and educational clients across 15+ Arizona verticals; (2) a state-certified training academy offering Arizona Guard Card certification, AVIRT (Active Violence Immediate Response Training), concealed carry courses, and tactical certifications, with throughput of more than 100 officers per month; and (3) an on-site retail storefront selling firearms and accessories. The company holds Arizona DPS License #1000413 and is currently led by President/Owner Michelle Reddy and Owner Donald Reddy.

The technology stack is modest and operationally focused. A custom-built mobile application provides real-time GPS-based officer tracking with client-facing visibility into deployed personnel, and portable camera towers are offered as a complementary surveillance product. Training is delivered both in-person at the Arizona academy and online through a Thinkific-hosted Concealed Carry Permit Course, the latter marking the firm's first digitally distributed, geography-agnostic offering. The training program is led by a former SWAT/police officer, and management represents more than 150 years of combined security industry experience.

Arrow Security's business model combines long-term, quote-based B2B contract security services with recurring training revenue (where students often become candidates for hire) and direct-to-consumer retail sales. Go-to-market is sales-led with vertical-specific landing pages and multi-channel marketing (online, referrals, retail foot traffic). The customer base is concentrated among SMB and mid-market Arizona accounts, with no named anchor customers publicly disclosed and no institutional capital, M&A activity, or funding rounds in the public record.

Name

Arrow Security Inc.

Legal name

Arrow Security, Inc.

Website

https://arrowsecurityinc.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Arrow Security Inc. is a family-owned Arizona security firm founded in 1993, providing contract armed and unarmed officers, state-certified training programs, and retail firearms sales across 15-plus verticals in the Phoenix metro and broader state.

Ownership category

akta.pro rank

Product category

Private Security Services

NAICS

Security Guards and Patrol Services (561612), Investigation, Guard, and Armored Car Services (56161), Investigation and Security Services (5616)

SIC

Services-Detective, Guard & Armored Car Services (7381), Services-Educational Services (8200)

akta.pro primary industry

Industrial & Critical Infrastructure Guarding (Utilities, Plants, Data Centers) (BPAKAAAD)

Keywords

• Private security services
• Armed security guards
• Security guard training
• Property patrol services
• Commercial security solutions

Headquarters

HQ city

Glendale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Security Guard Services (Armed and Unarmed): Core revenue stream providing licensed security guards for contract security services. Officers are available for short-term and long-term assignments with flexible part-time or full-time scheduling. Services include courtesy patrol, special events, mobile/foot/bicycle patrol, and 24-hour emergency response.
2. Security Guard Training Programs: State-certified security guard training including Arizona Guard Card (armed and unarmed), concealed carry permits, emergency response training (AVIRT), judgmental firearms training with Laser Shot simulator, pepper spray certification, and other defensive tactics courses.
3. Retail Store (Firearms, Accessories, and Equipment): On-site retail store selling firearms, gear, and safety equipment from trusted brand names including Henry, Glock, Colt, Winchester, Beretta, Ruger, ParaUSA, Thompson, Bushmaster, H&K, Kel-Tec, Taurus, Walther, Taser, and more. Offers firearms training equipment including Laser Shot systems.
4. Online Training Courses: Concealed carry permit courses available through Thinkific online platform for self-paced learning.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Arrow Security Inc. provides licensed armed and unarmed security guard services for commercial properties, residential communities, healthcare facilities, hospitality venues, educational institutions, construction sites, and specialty venues across Arizona. The company also operates state-certified security guard training programs including Arizona Guard Card, concealed carry, AVIRT active violence response, and tactical certification courses, and runs an on-site retail store selling firearms and safety equipment from major brands.

Product overview

Arrow Security Inc. is a locally owned and operated security services company serving Arizona since 1993. The company offers a comprehensive portfolio organized around three core pillars: (1) Contract Security Services including armed and unarmed guards for diverse sectors (commercial properties, hotels, office complexes, retail, construction, healthcare facilities, educational institutions, HOA, property management, and specialty venues like car lots and manufacturing plants); (2) State-Certified Training Programs including guard card courses (Arizona Armed and Unarmed), concealed carry permits, AVIRT active violence response training, tactical certifications (pepper spray, taser, handcuffing, impact weapons), firearms training (Laser Shot judgmental simulator, basic pistol, women on target), and safety courses (CPR/first aid, self-defense); and (3) an Arrow Retail Store selling firearms and accessories from major brands. The company differentiates through DPS-certified officers (License #1000413), GPS-equipped patrol tracking with custom mobile app for daily activity reports, over 150 years of combined management experience, and a training program that certifies over 100 officers monthly.

Differentiator

Problem solved

Functional benefit

Products and services

• Contract Security Services 24/7 private security services providing constant surveillance and professional crime prevention for premises, including residential patrols and gated community coverage. Licensed armed and unarmed security guards are available for short-term and long-term assignments with flexible part-time or full-time scheduling, mobile/foot/bicycle patrol, and 24-hour on-call emergency assistance.
• School Resource Officers School safety officers providing resource officer training and services for private, charter, and public schools, operated under DBA Resource Officers, LLC. Officers are trained to the highest quality standards for student protection, emergency response, and community liaison.
• Commercial Properties Security Unarmed and armed officers maintaining secure environments for commercial establishments including shopping centers, financial institutions, and office buildings. Services integrate with electronic security systems to protect workers, assets, and customers from vandalism, break-ins, and theft.
• Hotel, Motel & Resorts Security Customer service-oriented security officers for the hospitality industry, providing guest service aligned with the three C's: courteous staff, safe accommodations, and cost efficiency. Officers handle guest safety, courtesy patrols, access control, and incident response.
• Office Complexes Security Office building security management protecting employees, vehicles, and sensitive data with visitor and employee control services. Coverage addresses vandalism, break-ins, computer equipment theft, vehicle theft, and employee safety during late hours.
• Property Management Security GPS-equipped security officers with a custom mobile application for daily activity reports, providing location tracking and supervisor site inspections for property management companies. Officers focus on tenant safety, property protection, liability reduction, and cost-effective security programs.
• Retail Security Security guards trained to recognize theft threats and maintain customer safety in retail shopping centers and shopping malls facing shoplifting, employee theft, shrinkage, and the need for a safe shopping environment.
• HOA Security Specially trained officers for homeowner associations addressing complex governance responsibilities, community standards, covenant enforcement, resident safety, and fair and consistent enforcement.
• Construction Sites Security Security officers for construction sites providing high-visual deterrence against external opportunists, internal petty theft, and organized crime. Uniformed officers wear appropriate PPE and focus on theft of materials and machinery, vandalism, liability reduction, and health and safety compliance.
• Mobile Home Parks Security GPS-equipped patrol services for mobile home parks with emphasis on courteous staff, affordable cost, and a consistently safe environment. Programs address community safety, crime deterrence, and flexible scheduling.
• Apartments & Town Homes Security GPS-equipped security for apartment complexes with customized incentive programs and focus on tenant service quality, supporting tenant safety, crime deterrence, and 100% occupancy goals.
• Adult Care Facilities Security Specialized officers trained in elderly and disabled adult care with CPR, first-aid, and soft restraint certifications, addressing patient safety, specialized care requirements, and incident response for vulnerable populations.
• Car Lots & Auctions Security Security officers specifically trained for auto dealerships, auto auctions, and car lots with attention to detail and customer service orientation. Officers address vehicle theft, auction fraud, customer safety, and high-volume vehicle management.
• Manufacturing Plants Security Warehouse and manufacturing plant security protecting property and assets from theft and vandalism, addressing high-value materials, remote locations, and ease of access challenges.
• Hospitals & Urgent Care Security DPS-certified hospital security officers providing 24/7 patrols, de-escalation, controlled access, and incident response for healthcare environments. Officers address patient and staff safety, theft prevention, visitor screening, gang activity, and restricted area access control.
• Arizona Unarmed Guard Card Training State-required training for unarmed security guards in Arizona, delivered as part of Arrow Security's state-certified training program and required for licensing.
• Arizona Armed Guard Card Training DPS-certified training for armed security guards in Arizona, required for licensing of armed security personnel.
• Concealed Carry Permit Course Online concealed carry permit course delivered through the Thinkific platform for self-paced public enrollment, expanding access beyond Arizona geographic constraints.
• AVIRT Emergency Response Training Active Violence Immediate Response Training combining active shooter and bleeding control instruction with live scenario simulation, covering recognize, react, and rapid survival decisions. Program has trained over one million people worldwide.
• Pepper Spray Certification Certification training for pepper spray usage in security and self-defense applications, offered as a standalone course for individuals and security personnel.
• First Aid CPR CPR and first aid certification training available to clients and the public, addressing incident response and emergency preparedness in security contexts.
• Laser Shot Judgmental Firearms Training Judgmental firearms training using Laser Shot simulation technology for realistic scenario practice, supporting defensive tactics and use-of-force decision-making.
• Self Defense Classes Self-defense training classes for the public, offered through the Arrow Security training catalog for individuals seeking personal protection skills.
• Arrow Retail Store On-site retail store at the Glendale headquarters offering trusted brand firearms, gear, and safety equipment from Henry, Glock, Colt, Winchester, Beretta, Ruger, ParaUSA, Thompson, Bushmaster, H&K, Kel-Tec, Taser, Taurus, Walther, and others. Includes firearms training equipment such as Laser Shot systems, with a lifetime replacement guarantee.
• Fingerprinting Services Fingerprinting services for identification and background verification purposes, offered through the Arrow store to support licensing and compliance.

Quantifiable outcome

• 150+ years combined management and security experience across leadership team
• +3 more outcomes

Segments15 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature2 records

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Inter-Con Security: Privately-held US and international security guard provider with strong presence in commercial, residential, and event security — directly comparable offering set and customer segments.
• GardaWorld: Canadian-headquartered global security firm with significant US guarding presence across commercial, retail, and logistics — a direct peer competing in the same mid-market and enterprise segments Arrow targets.
• Securitas: Global security services leader with substantial US guarding operations in commercial, industrial, and residential segments. Competes head-to-head for the same Arizona commercial and residential contracts as Arrow.
• National Security Systems: US-based regional security services provider offering uniformed guards, patrol, and security consulting for commercial and residential clients — directly comparable in scope and customer base to Arrow.
• Allied Universal: Largest US provider of contract security guard services, offering armed/unarmed guards across all verticals including commercial, healthcare, education, retail, and residential — directly overlapping with Arrow's full service portfolio at much greater scale.
• Command Security Corporation: US-based contract security provider offering uniformed guarding, consulting, and training services across commercial, government, and aviation verticals — closely comparable in service mix and scale to Arrow.

Regional players

• Andes Security: Arizona-headquartered private security firm offering armed/unarmed guards and patrol services to commercial and residential clients in the Phoenix metro — directly competing with Arrow in its home market.

Broad incumbents

• ISS A/S: Danish-listed global facility services conglomerate whose security services division competes in commercial guarding, reception, and integrated facility management — broader incumbent with overlapping security guard capabilities.
• ADT Inc. Public US security company traditionally focused on electronic security/alarm monitoring, now expanding into commercial guarding and integrated security solutions — adjacent incumbent encroaching on Arrow's commercial segment.
• Brink's: Public global security and cash-in-transit specialist that also offers commercial guarding services; broader incumbent with an overlapping service portfolio to Arrow, particularly in commercial and retail security.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/arrowarms
• YouTubeyoutube.com/user/arrowsecurityinc?feature=watch
• Facebookfacebook.com/Arrow-Security-Inc-140650692770755
• Instagraminstagram.com/arrowsecurityaz
• LinkedInlinkedin.com/company/arrowsecurityaz

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arrow Security Inc.