What Community Action Agency of Columbiana County does

Community Action Agency of Columbiana County (CAACC) is a 501(c)(3) nonprofit social services organization founded in 1965 and headquartered in Lisbon, Ohio. It serves low-income residents of Columbiana County through an integrated portfolio of programs: five Federally Qualified Health Center sites delivering primary care, behavioral health, and dental services; Head Start and Early Head Start early childhood education programs funded by HHS; the CARTS rural public transit system providing 84,000+ annual rides; community services including HEAP utility assistance, food pantry, and homeless prevention; and a 340B pharmacy launched at its East Liverpool facility in January 2021.

The agency's underlying service platform is built on federally regulated program designations — FQHC status enabling Medicaid/Medicare Prospective Payment System reimbursement, the 340B drug pricing program for the in-house pharmacy, the Head Start grant, the CSBG block grant, and FTA transit operating assistance — stacked onto a county-wide physical footprint that includes five health center locations and transit assets. Telehealth was layered onto the health center network in April 2020 and retained as a permanent care channel.

Revenue mechanics are grant-driven and reimbursement-driven rather than commercial. Federal and state grants (HRSA, HHS/ACF, HUD, FCC, ODOT, CSBG) anchor the budget, supplemented by FQHC patient service revenue from public and private payers, modest transit fares, and 340B pharmacy margin capture. Customer concentration sits primarily with federal funders, while end-user engagement is fragmented across the low-income population of Columbiana County.

Name

Community Action Agency of Columbiana County

Legal name

Community Action Agency of Columbiana County

Website

https://caaofcc.org

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

11–50 employees

Short description

Community Action Agency of Columbiana County is a 501(c)(3) nonprofit founded in 1965 that operates Federally Qualified Health Centers, Head Start programs, public transit (CARTS), and social services for low-income residents of Columbiana County, Ohio.

Ownership category

akta.pro rank

Headquarters

HQ city

Lisbon

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Federal and State Grants: Funding from U.S. Department of Health and Human Services, Ohio Development Services Agency, HRSA, FCC COVID-19 Telehealth Program, and other government sources
2. Healthcare Services Revenue: Revenue from health center services billed to insurance, Medicare, Medicaid, and sliding fee scale payments from patients
3. Transportation Fares: CARTS public transit system generates revenue through rider fares, though free fares were offered during COVID-19 pandemic
4. Donations: Charitable donations from individuals and organizations supporting the nonprofit mission

Pricing tiers

Distribution channels5 records

Marketing channels5 records

Core offering

Community Action Agency of Columbiana County (CAACC) is a nonprofit 501(c)(3) organization that delivers integrated health, behavioral health, dental, and pharmacy services through five Federally Qualified Health Center locations, Head Start and Early Head Start early childhood education programs, the CARTS public rural transit system providing over 80,000 trips annually, and community support programs including HEAP utility assistance, food pantry, homeless prevention, and mobility management for low-income residents of Columbiana County, Ohio.

Product overview

CAACC operates as a multi-service nonprofit organization offering a coordinated portfolio of social service programs. The core offerings include Head Start & Early Head Start early childhood education, five Health/Behavioral Health/Dental Center locations, CARTS public transportation system providing 80,000+ annual trips, comprehensive Community Services (utility assistance, food pantry, homeless prevention), and Mobility Management services. The organization recently expanded its health center model to include an in-house 340B pharmacy at the East Liverpool campus. All programs work together to address the needs of low-income residents, providing a continuum of care from early childhood through senior services.

Differentiator

Problem solved

Functional benefit

Brands

• CARTS: Community Action Rural Transit System - public transportation services providing over 80,000 trips annually
• Head Start
• Healthier Community Food Pantry

Products and services

• Health, Behavioral Health & Dental Centers
• CAA East Liverpool Pharmacy
• Head Start & Early Head Start
• CARTS Public Transit System (Community Action Rural Transit System)
• Community Services (HEAP Utility Assistance, Food Pantry, Homeless Prevention)
• Telehealth and Telepsychiatry Services
• Mobility Management Services

Quantifiable outcome

• 84,000+ rides per year provided through CARTS public transit
• +2 more outcomes

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Six partnerships are on record, tiered core and minor.

• National Community Action PartnershipcoreStrategic or Co-development PartnerNational organization representing 1,000+ Community Action Agencies that provides leadership, resources, and advocacy for community action network
• Ohio Public Transit Association (OPTA)coreStrategic or Co-development PartnerState transit association with 500+ members from 68 transit agencies providing leadership, training, and advocacy for Ohio public transit systems including Ohio Loves Transit Week coordination
• Ohio Association of Community Action Agencies (OACAA)minorStrategic or Co-development PartnerState association providing Best Practice Awards and networking for Ohio community action agencies
• Columbiana County Department of Job and Family ServicescoreStrategic or Co-development PartnerCounty agency partnering for transportation planning council meetings and coordinated service delivery
• Columbiana County Health DistrictcoreStrategic or Co-development PartnerCounty health department leading COVID-19 vaccination efforts with CAA providing vaccination clinics at East Liverpool and Lisbon locations
• Youth Homeless Demonstration Program (YHDP) TeamcoreStrategic or Co-development PartnerRegional collaboration for youth homelessness prevention including Carroll, Columbiana, Harrison, Jefferson, and Tuscarawas counties through Region 6 Coordinated Community Plan

Scale indicators12 records

Recent moves9 records

Expansion highlights4 records

Direct peers

• Mahoning County Community Action Agency: A fellow Ohio Community Action Agency operating an FQHC, Head Start, transit, and utility-assistance programs in a neighboring Appalachian county — a structurally identical model serving a similar demographic, making it the most direct operational peer to CAACC.
• Jefferson County Community Action Council: Ohio Community Action Agency serving the contiguous Jefferson County with the same portfolio of Head Start, weatherization/HEAP, senior services, and community programming — directly comparable in mission, funding mix, and rural Appalachian service area.
• Stark County Community Action Agency: A larger Ohio Community Action Agency running Head Start, HEAP, FQHC-affiliated health services, and transit — comparable operating model and funding sources, though serving a more urban county.
• AxessPointe Community Health Centers: A Summit County, Ohio FQHC network operating medical, dental, behavioral health, and pharmacy with sliding-fee scale — directly comparable as an FQHC peer and notably where CAACC's pharmacy manager completed his PGY-1 residency.
• Neighborhood Health Association: A Toledo, Ohio FQHC operator providing primary care, dental, behavioral health, and pharmacy under a similar sliding-fee model — comparable as a multi-site FQHC peer serving low-income populations in Ohio.

Emerging players

• Healthcare for the Homeless – Houston: An FQHC serving homeless and low-income populations with integrated medical, dental, and behavioral health — comparable mission and payer mix (heavy Medicaid/sliding-fee) though operating in a different geography and scale.

Others

• National Community Action Partnership: The national umbrella network representing 1,000+ Community Action Agencies — relevant as the trade association providing advocacy, training, and federal liaison that directly affects CAACC's funding and policy environment.
• Ohio Association of Community Action Agencies (OACAA): The state association of Ohio's Community Action Agencies, of which CAACC is a member — comparable as a peer-organization network that sets statewide practice standards and awards.
• Ohio Public Transit Association (OPTA): A statewide association of 68 Ohio transit agencies including CAACC's CARTS — comparable as the peer network coordinating Ohio Loves Transit Week and lobbying ODOT on transit funding.

Regional players

• Community Action Program of Evansville (CAPE): A Community Action Agency outside Ohio operating Head Start, energy assistance, and transit — comparable operating model and funding mix, but serving a different state/region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/caacolumbiana
• LinkedInlinkedin.com/company/community-action-agency-of-columbiana-county-inc.

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Action Agency of Columbiana County