What Nexway does

Nexway (株式会社ネクスウェイ) is a Tokyo-based, wholly-owned subsidiary of TIS INTEC Group that provides communication services and SaaS products connecting digital and analog channels for Japanese enterprises. Founded in 2004 and operating with approximately 170 employees from a Toyosu headquarters, the company serves a cumulative base of roughly 17,000 client organizations across chain store retail, pharmaceutical distribution, B2B commerce, fintech, and government segments. Its portfolio spans cloud-based FAX/email mass broadcasting (NEXLINK, with 30+ years of operational history), multi-carrier SMS delivery (SMSLINK), a domestic Japanese CPaaS (CPaaS NOW) with AWS Well-Architected validation, chain store headquarters-store communication (店舗matic, 51.6% market share, 63,000+ stores via a long-standing joint arrangement with Dream Arts), AI-powered cloud invoice matching (Tottsugo), cloud FAX receiving (FNX e-受信用FAX, 1,200+ sites), online identity verification and BPO services (eKYC, JPKI), and pharmaceutical information distribution reaching ~65,000 pharmacies (医薬情報おまとめ便, Asuyaku).

Name

Nexway

Legal name

株式会社ネクスウェイ

Website

https://nexway.co.jp

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

251–500 employees

Short description

Nexway is a Tokyo-based TIS INTEC Group subsidiary that provides communication services and SaaS connecting digital and analog channels — including SMS, FAX, eKYC, chain store communication, and pharmaceutical information distribution — to roughly 17,000 Japanese enterprise clients.

Ownership category

akta.pro rank

Product category

Communication SaaS

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171), Agents for Wireless Telecommunications Services (517122)

SIC

Telegraph & Other Message Communications (4822), Services-Direct Mail Advertising Services (7331)

akta.pro primary industry

eSignature, Forms & Digital Workflow Platforms (HDAEAHAJ)

Keywords

• Communication SaaS
• Digital fax services
• SMS messaging platform
• Identity verification
• Business messaging

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscription Services (店舗matic, CPaaS NOW, Tottsugo, eKYC): Monthly/annual subscription fees for cloud communication and identity verification SaaS products. Revenue is recurring in nature, driven by seat counts, store counts, or tier-based plans.
2. Usage-based SMS and Communication Delivery: Per-message fees for SMS delivery (e.g., SMSLINK at ~8 yen per message), FAX transmission/reception, and direct mail services. Revenue scales with usage volume. Zero initial or monthly fees for SMSLINK.
3. Identity Verification and KYC Services: Revenue from eKYC services, BPO services for identity document verification, and mail-based identity confirmation tracking services. Includes both per-transaction fees and monthly service fees.
4. Pharmaceutical Information Distribution: Revenue from delivering aggregated pharmaceutical industry information to pharmacies and hospital pharmacies. Services include 医薬情報おまとめ便 (mailing) and digital platforms (Asuyaku DI Portal, Asuyaku LABO).
5. B2B Document and Printing Services: Revenue from on-demand printing and mailing services (DM, direct mail), EDI outsourcing, and cloud FAX services (FNX e-受信FAXサービス). Combines one-time and recurring pricing.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels8 records

Core offering

Nexway (株式会社ネクスウェイ) provides communication services and SaaS solutions that connect digital and analog channels, enabling enterprises to send business communications via FAX, SMS, email, postal mail, and identity verification. The company delivers these services as a software platform serving Japanese enterprises in industries such as retail chains, finance, and pharmaceuticals.

Product overview

Nexway provides a portfolio of communication services and SaaS products as a TIS Intec Group company, focused on connecting digital and analog communication channels. The core offerings span: (1) Communication platforms including NEXLINK (FAX/mail broadcasting), SMSLINK (SMS delivery), and CPaaS NOW (multi-channel API for SMS/email/voice/authentication); (2) Identity verification services encompassing eKYC, JPKI public authentication, BPO document review, and mail tracking; (3) B2B form processing including FNX e-receive FAX, FNX e-print FAX, invoice matching (トッツゴー), and EDI outsourcing; (4) Retail communication anchored by 店舗matic (headquarters-store communication, 51.6% market share, 63,000+ stores); and (5) Pharmaceutical services including Asuyaku platform for pharmacy support, DI portal, and 医薬情報おまとめ便 (65,000 pharmacy reach). The company serves approximately 17,000 client organizations.

Differentiator

Problem solved

Functional benefit

Brands

• NEXLINK: FAX・メール一斉送信サービス
• SMSLINK
• CPaaS NOW
• 店舗matic（テンポマティック）
• トッツゴー
• アスヤク
• 本人確認サービス
• FNX e-帳票FAXサービス
• 医薬情報おまとめ便サービス

Products and services

• Digital FAX service

Quantifiable outcome

• Reduces accounting staff processing time by up to 60% through invoice matching automation (Tottsugo + Money Forward integration)
• +5 more outcomes

Named customers12 records

Segments6 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability6 records

Feature8 records

Partnerships

Ten partnerships are on record, tiered core, flagship and minor.

• TIS INTEC Group (TISインテックグループ)coreOthersNexway is a subsidiary of TIS INTEC Group, which comprises approximately 60 companies and ~20,000 employees. TIS INTEC Group provides corporate governance, shared services, and strategic direction. Nexway operates as an independent subsidiary contributing to the group's communication and digital transformation services.
• Dream Arts Co., Ltd. (株式会社ドリーム・アーツ)flagshipStrategic or Co-development PartnerNexway and Dream Arts have a long-standing strategic partnership (since 2008) for the joint development and marketing of Shopらん/店舗matic. Dream Arts provides the ShoP Run software platform; Nexway brands and sells it as 店舗matic in Japan. The partnership holds 51.6% market share in Japan's headquarters-store communication tool market with 63,000+ stores deployed.
• Strategit Inc. (株式会社ストラテジット)coreTechnology or IntegrationStrategit's JOINT iPaaS (AI-powered SaaS integration platform) adopted Nexway's CPaaS NOW as its SMS and email connector, implemented in December 2025. This enables SaaS companies to add SMS/email channels via JOINT iPaaS without custom development.
• A-Solutions Inc. (株式会社エー・ソリューションズ)coreTechnology or IntegrationA-Solutions integrated CPaaS NOW's SMS and voice authentication into their A's MILION fund distribution front-end system, enabling multi-factor authentication for securities accounts. The partnership addresses Japan's regulatory push for stronger internet transaction security.
• Money Forward Co., Ltd. (株式会社マネーフォワード)coreTechnology or IntegrationNexway's Tottsugo cloud invoice matching service API-integrated with Money Forward Cloud Accounts Payable in February 2026, enabling automated processing of invoices and payment workflows for manufacturing, wholesale, and retail companies.
• Fujifilm Business Innovation Co., Ltd. (富士フイルムビジネスイノベーション株式会社)coreChannel Partner/ Reseller/ DistributorFujifilm Business Innovation resells Nexway's Tottsugo cloud invoice matching service nationwide in Japan, targeting manufacturing and wholesale companies for accounts payable automation.
• GaiaX Inc. (株式会社ガイアックス)coreTechnology or IntegrationNexway and GaiaX API-integrated their KYC services — GaiaX's TRUST DOCK online identity verification API with Nexway's identity confirmation and shipping tracking service — enabling FinTech companies to outsource complete KYC workflows.
• ShowCase Inc. (株式会社ショーケース)coreTechnology or IntegrationNexway partnered with ShowCase to integrate BPO identity verification services with ShowCase's ProTech ID Checker eKYC tool, enabling end-to-end identity verification including post-eKYC document review and anti-social check.
• Nikkei BP (株式会社日経BP)minorStrategic or Co-development PartnerNexway's 医薬情報おまとめ便 service bundles 日経DI (Nikkei Drug Information) digest edition, combining pharmaceutical industry news with drug information distribution to pharmacies.
• Japan Pharmaceutical Association (公益社団法人日本濁師会)minorStrategic or Co-development PartnerNexway collaborates with the Japan Pharmaceutical Association on joint media projects (Asuyaku LABO) to distribute information to pharmacists across Japan.

Scale indicators8 records

Recent moves7 records

Expansion highlights8 records

Direct peers

• TRUST DOCK (GaiaX): GaiaX's TRUST DOCK is a direct eKYC/identity verification competitor in Japan, integrated with the same FinTech and crowdfunding clients. Nexway and TRUST DOCK have an explicit API partnership, and they compete head-to-head for crypto exchange and securities onboarding workflows.
• ProTech ID Checker (Showcase): Showcase's ProTech ID Checker is a leading Japanese eKYC platform serving crypto exchanges and FinTech. Direct partner-and-competitor relationship with Nexway's eKYC and BPO identity services for end-to-end KYC workflows.
• Money Forward: Money Forward is both a partner (Totsugo × Money Forward AP integration) and a competitor in Japanese B2B AP automation and cloud accounting. Comparable as a multi-product SaaS suite serving Japanese SMB and enterprise finance workflows.
• freee: freee is a leading Japanese cloud accounting SaaS provider overlapping with Totsugo in AP automation and serving similar SMB/enterprise finance buyers. Comparable as a Japan-focused multi-vertical SaaS operator with API-first integrations.
• UnGate: UnGate is a Japanese eKYC provider that explicitly partners with Nexway for BPO identity services and mail tracking. Direct competitor in eKYC platforms serving crypto, securities, and FinTech onboarding.
• Dream Arts: Dream Arts is Nexway's flagship strategic partner (since 2008) and co-developer of Shopらん/店舗matic — the chain-store communication platform with 51.6% market share. Comparable as the underlying software provider for the same chain-store buyer segment.

Broad incumbents

• Twilio: Twilio is the global CPaaS incumbent. While Twilio's Japan presence is still developing, it offers the same SMS, email, voice, and verification APIs as Nexway's CPaaS NOW — making it the primary global competitor for embedded communication features.
• MessageBird: MessageBird (and Bird) is a global CPaaS competitor with growing APAC presence. Comparable to Nexway's CPaaS NOW for SMS/email API delivery, and competes for the same SaaS developer and enterprise communication buyers.

Emerging players

• Chatwork: Chatwork is a Japanese business communication SaaS provider with adjacent product positioning to 店舗matic for chain-store and SMB team communication. Comparable as a domestic multi-product SaaS operator targeting Japanese enterprise workflows.
• LayerX: LayerX is a Japanese AI-native workflow automation startup with offerings in AP automation (Bakuraku) that directly competes with Totsugo. Comparable as a Japanese SaaS operator leveraging AI for back-office document workflows.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/nexway.jp
• Xx.com/nexlink1

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nexway