Name

Dream Arts

Legal name

株式会社ドリーム・アーツ

Website

https://dreamarts.co.jp

Company type

Public

Founded year

1997

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Enterprise Cloud Business Application Software

NAICS

Software Publishers (513210), Software Publishers (5132), Software Publishers (51321), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

akta.pro secondary industries

Tools & Platforms Training (Jira, Azure DevOps, MS Project, Smartsheet, etc.) (EDABAHAH), Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)

Keywords

• Enterprise workflow software
• No-code business platform
• SaaS workflow automation
• Business digitalization cloud
• Enterprise document management

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscription (SmartDB, Shopらん, InsuiteX): Dream Arts generates revenue primarily through SaaS subscription fees for its three main products: SmartDB (large enterprise business digitalization cloud), Shopらん (multi-store retail cloud), and InsuiteX (business cockpit for large enterprises). These are subscription-based cloud services billed typically on an annual or multi-year contract basis.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels10 records

Core offering

Dream Arts develops and sells three enterprise SaaS products built on Microsoft Azure: SmartDB, a no-code business digitalization cloud that combines workflow automation, web database, and document management for large enterprises (1,000 to 100,000+ employees); Shopらん (ShopRun), a multi-store retail operations cloud used by 66,000+ stores across Japan; and InsuiteX, a business cockpit/intranet platform serving 650,000+ enterprise users. The products are sold primarily as annual or multi-year SaaS subscriptions, supported by the SCS certification program (3,000+ certified specialists), a four-track partner program, and the in-house DiOL 24/7 cloud monitoring center.

Product overview

Dream Arts offers a portfolio of cloud-based enterprise solutions centered on digital transformation for large Japanese organizations. The core offering consists of three main products: SmartDB® (no-code business digital transformation cloud for workflow, web database, and document management), Shopらん® (multi-store retail operations cloud with 66,000+ stores), and InsuiteX® (enterprise work style transformation platform with 650,000+ users). These products share a unified AI strategy under the DAPA (DreamArts Practical AI) framework, enabling practical AI integration across all solutions. Dream Arts provides related services including the SmartDB Certified Specialist (SCS) professional certification program, partner programs, and security solutions like BYOK and Multi-GATE Security. The company also operates the DiOL 24/7 cloud monitoring center and offers specialized AI options including the Practical AI (PA) option.

Differentiator

Problem solved

Functional benefit

Brands

• SmartDB: 大企業向け業務デジタル化クラウド - Enterprise business digitalization cloud platform with No.1 market share in SaaS workflow category
• Shopらん
• InsuiteX
• DreamArts Cloud Service (DCS)
• DAPA (DreamArts Practical AI)

Products and services

• SmartDB (スマートデービー) No-code business digitalization cloud for large Japanese enterprises (1,000 to 100,000+ employees) combining workflow automation, web database management, and document management. Enables citizen developers to build and modify business applications without coding and integrates AI via the DAPA framework. Reference customers include KDDI (61,000+ employees), Recruit (up to 100,000 IDs), Sumitomo Fudosan (13,000 employees), Daiwa House (18,000 employees), Nikkei (~2,600 employees), Japan Airlines, Kokuyo (~1,800 apps), Japan Post, and University of Tsukuba.
• Shopらん (ShopRun) Multi-store retail operations cloud for headquarters-to-store communication, store information ledgers, quality control, and shift management. Used by over 66,000 stores across Japan. Includes AI translation and AI ruby (furigana) features for foreign-staff training. Reference customers include Matsuya Foods, Tully's Coffee Japan (~780 stores), and Daiso (~6,000 stores worldwide).
• InsuiteX (インスイートエックス) Business cockpit and intranet platform for large enterprise work-style transformation, serving 650,000+ users. Successor to the INSUITE product after a 20-year full model change, providing integrated digital workplace, internal communications, and collaboration with AI-powered features. Reference customer: ALSOK with 16,000+ users across security, building management, and nursing care businesses.

Quantifiable outcome

• SmartDB has been ranked No.1 in SaaS-type workflow market for 5 consecutive years
• +9 more outcomes

Named customers17 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability7 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• Digital Garage, Inc. (株式会社デジタルガレージ)minorStrategic or Co-development Partner · 25 August 2026Digital Garage participated as a user case study speaker at the 19th デジタルの民主化DAY event. The company presented on how it overcame 'organizational rapid expansion barriers' and achieved operational efficiency through SmartDB implementation.
• KDDI CorporationcoreStrategic or Co-development Partner · 25 June 2026KDDI is both a customer and strategic partner. Dream Arts and KDDI are collaborating on a trial of Gemini on Google Distributed Cloud within SmartDB, enabling advanced AI-powered business applications while maintaining domestic data sovereignty. This partnership supports Dream Arts' global connectivity and AI integration strategy.
• Koku Co., Ltd. (コクー)minorStrategic or Co-development Partner · 15 June 2024Dream Arts entered into a capital and business partnership agreement with Koku Co., Ltd. in June 2024. The partnership aims to strengthen business collaboration between the two companies.
• Fortanix, Inc.coreTechnology or Integration · 20 December 2023Dream Arts entered a technical partnership with Fortanix, Inc., a US-based IT venture from Silicon Valley and pioneer in confidential computing. The partnership enables BYOK (Bring Your Own Key) functionality on SmartDB, allowing customers to manage their own encryption keys independently from Dream Arts and the infrastructure provider. The first customer to adopt this was JCB. Fortanix provides its Data Security Manager (DSM) key management service platform.
• Microsoft Japan (日本惠普), with Microsoft Azure as infrastructurecoreTechnology or Integration · 20 December 2023Dream Arts leverages Microsoft Azure as the underlying cloud infrastructure for SmartDB, Shopらん, InsuiteX, and the DiOL monitoring center. The partnership with Microsoft enables integration with Entra ID (Azure AD) for SSO and conditional access, Microsoft 365 integration, and the broader Microsoft ecosystem. Microsoft Japan has publicly endorsed Dream Arts' BYOK initiative.
• Fujisoft Inc. (富士ソフト株式会社)coreImplementation/ SI/ Consulting PartnerFujisoft is a key implementation partner with 157 SCS-certified employees (as of April 2025). Fujisoft staff have completed all 6 SCS certification grades, using SmartDB for customer implementation projects. The company leverages SmartDB skills in hiring and talent development, with internal incentive programs for SCS certification.
• DreamArts Partner Program - 公認パートナー企業coreChannel Partner/ Reseller/ DistributorThe DreamArts Partner Program includes four tracks: Sales Partner, Cloud Sourcing Partner, Cloud Integration Partner, and Solution Providing Partner. The program had a visible partner logo wall showing multiple certified partners at the time of the latest data. Partners receive revenue share, training content, exclusive validation environments, and access to partner-exclusive events and seminars.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• SAP: Global ERP and business application suite with SAP Build Process Automation. Competes as the underlying enterprise system of record; SmartDB positions itself as the 'ERP front-end,' so SAP extensions represent both a complement and competitive overlap.
• Microsoft (Power Platform): Bundles Power Apps, Power Automate, and Copilot Studio into the Microsoft 365 + Azure ecosystem that Dream Arts already integrates with. Represents the most existential competitive threat given SmartDB runs on Azure and integrates Entra ID.
• Salesforce: CRM and platform leader with Lightning Platform (low-code) and Einstein AI. Competes for the same enterprise digital transformation budget and increasingly in workflow/document automation adjacent to CRM.

Direct peers

• ServiceNow: Global enterprise workflow and low-code platform (App Engine) with Now Assist AI. Competes with SmartDB on enterprise workflow, document automation, and AI-embedded process automation, though ServiceNow is far broader and global.
• Appian: Low-code business process management (BPM) and process automation platform with AI capabilities. Overlaps with SmartDB on workflow, document management, and approval-process automation for large enterprises.
• Pegasystems: Low-code BPM and CRM platform with case management and AI (Pega GenAI). Closely comparable to SmartDB on enterprise workflow, document processing, and citizen-development positioning.
• Mendix (Siemens): Low-code platform (now part of Siemens) enabling enterprise application development and citizen development. Directly comparable on no-code business application building for large organizations.
• Cybozu: Japanese SaaS vendor behind kintone, a leading no-code business application platform for SMBs and departments. Directly competes with SmartDB in no-code/database-driven app building, though Cybozu skews more horizontal/SMB while Dream Arts targets large enterprises.
• OutSystems: Low-code application platform focused on enterprise-grade custom app development with AI-assisted development. Comparable to SmartDB on the no-code/citizen-development axis and target enterprise market.

Regional players

• Questetra: Japanese cloud BPM/workflow vendor targeting enterprise process automation with SaaS and on-premise deployments. Domestic Japanese competitor to SmartDB in workflow and approval automation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/DreamArts_PR

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dream Arts