SOS

Name

SOS

Legal name

PT ALSOK Indonesia Services TbK

Website

https://sos.co.id

Company type

Public

Founded year

2005

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Integrated Facility Outsourcing Services

NAICS

Facilities Support Services (56121), Security Guards and Patrol Services (561612), Office Administrative Services (5611)

SIC

Services-Facilities Support Management Services (8744), Services-Help Supply Services (7363)

akta.pro primary industry

Facilities Helpdesk & Service Request Management (FM Call Center/Dispatch) (IMAIALAG)

akta.pro secondary industry

Field Service Dispatch & Remote Troubleshooting (BPAAACAG)

Keywords

• Integrated outsourcing services
• Security guard services
• Workforce outsourcing solutions
• Cleaning services outsourcing
• Parking management systems

Headquarters

HQ city

Jakarta Pusat

HQ country

Indonesia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Security Services: Professional security guard services with trained personnel and modern control systems, including patrol and surveillance operations for corporate and government facilities.
2. Security System Solutions: Integrated security systems including Monitoring Center, CCTV, and Access Control installation and monitoring services.
3. Cleaning Services: Professional cleaning services for offices, factories, retail spaces, and public areas on contracted recurring basis.
4. Workforce Provision (Penyediaan Tenaga Kerja): Outsourced personnel for administrative, technical, and functional positions across various industries.
5. Parking Management Services: Parking lot management and operations including access control and automated payment systems.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

PT ALSOK Indonesia Services Tbk (SOS / ALSOK Indonesia) provides integrated outsourcing and workforce solutions to large corporations, multinational companies, and government institutions across Indonesia. Its five core offerings are professional security guard services, integrated security system solutions (Monitoring Center, CCTV, Access Control), cleaning services, outsourced workforce provision for administrative/technical/functional roles, and technology-based parking management. All services are delivered as managed, contracted recurring engagements typically priced on a per-personnel tier basis.

Product overview

PT ALSOK Indonesia Services Tb k operates as an integrated outsourcing company offering five core service lines: Security Services (Layanan Keamanan), Security System Solutions (Solusi Sistem Keamanan), Cleaning Services (Layanan Kebersihan), Workforce Provision (Penyediaan Tenaga Kerja), and Parking Management Systems (Sistem dan Layanan Manajemen Parkir). These services target multiple industry sectors including manufacturing, logistics, retail, property, healthcare, education, government, infrastructure, finance, and natural resources. The company positions itself as a comprehensive workforce and operational management solution with over 20 years of experience serving national and multinational companies.

Differentiator

Problem solved

Functional benefit

Products and services

• Layanan Keamanan (Security Services) Professional security guard services providing trained personnel and modern control systems, including surveillance and patrol operations, to maintain safe working environments for corporate and government facilities.
• Solusi Sistem Keamanan (Security System Solutions) Integrated electronic security system solutions including a 24/7 Monitoring Center, CCTV surveillance systems, and electronic Access Control, providing comprehensive business monitoring and incident response for client facilities.
• Layanan Kebersihan (Cleaning Services) Outsourced cleaning services for offices, factories, retail spaces, and public areas, delivered on a contracted recurring basis to maintain daily cleanliness and comfort across client facilities.
• Penyediaan Tenaga Kerja (Workforce Provision) Outsourced personnel provisioning for administrative, technical, and functional business operations, supplying companies with the right employees for non-core positions on a contracted basis with tiered personnel packages.
• Sistem dan Layanan Manajemen Parkir (Parking Management System and Services) Technology-based parking lot management and operations service, including automated access control for vehicle entry and exit and automated payment systems, ensuring safe and efficient parking operations for client facilities.

Named customers4 records

Segments10 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• ALSOK Japan (alsok.co.jp)flagshipStrategic or Co-development PartnerALSOK Japan is the parent company and strategic partner providing international brand credibility, proven security methodologies, and best practices. ALSOK Indonesia operates under license/partnership with ALSOK Japan, leveraging their established expertise in integrated security and outsourcing services across Asia-Pacific markets including Japan, Thailand, Vietnam, Bangladesh, Myanmar, India, and China.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• ISS A/S: Global facility services leader with significant Indonesian operations offering integrated security, cleaning, and workplace services. Directly competes with ALSOK Indonesia's bundled outsourcing model for the same multinational enterprise clients.
• G4S Indonesia: Operates in Indonesia providing manned security, secure logistics, and facility services. A direct competitor in the core security guard and security systems segment, particularly for enterprise and government contracts.
• Securitas Indonesia: Indonesian arm of the global Securitas security services group, providing guarding, technology-integrated security, and facility services. Competes head-to-head with ALSOK Indonesia in the security vertical that anchors the company's revenue.

Broad incumbents

• Sodexo: Global facility management and food services major with operations in Indonesia, providing security, cleaning, and workforce services. Comparable as a large multi-service outsourcing competitor, though Sodexo's portfolio is broader.
• Compass Group: Global support services provider with Indonesian presence across facility management, cleaning, and workforce services. Comparable as a broader incumbent with overlapping service categories and enterprise client base.
• Cushman & Wakefield: Global real estate services firm with facility management and integrated workplace services in Indonesia. A broader incumbent competing for bundled outsourced facility contracts with similar enterprise clients.
• Jones Lang LaSalle (JLL): Global real estate services firm with integrated facility management operations in Indonesia. Competes for outsourced facility and property management contracts, particularly for multinational occupiers in the same enterprise segment.
• Secom (ALSOK Japan): ALSOK Indonesia's parent company and Japan's largest security services firm; serves as the strategic benchmark and methodology source, while also being a broader incumbent in the same category across Asia-Pacific.
• Brink's: Global secure logistics and security services provider with Asia-Pacific operations including technology-enabled monitoring. Comparable on the security systems and technology-integrated guarding side of ALSOK Indonesia's offering.

Regional players

• Kleenmark: India-based integrated facility services company offering cleaning, security, and workforce management across South Asia. Comparable on the cleaning and workforce provision service lines, with regional overlap as both companies operate in emerging Asian markets tied to broader ALSOK ecosystem relationships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@ALSOKIndonesia2868
• Facebookfacebook.com/ALSOKINDONESIA/about_contact_and_basic_info
• LinkedInlinkedin.com/company/sos-integratedcorporatesolutions
• Instagraminstagram.com/alsokindonesia

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SOS