School ICT Services Ltd
School ICT Services Ltd is a UK-based independent provider of Management Information System (MIS) support, training, and consultancy for over 1,500 schools, holding accreditations with Arbor, Bromcom, and SIMS and operating as part of the Transforming Learning Group.
- Company typePrivate
- Founded2009
- HeadquartersWest Burton, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What School ICT Services Ltd does
School ICT Services Ltd is a UK-based independent provider of Management Information System (MIS) support, training, and consultancy services to schools. Established in 2009 and headquartered in Leeds, the company operates as part of the Transforming Learning Group and supports over 1,500 UK schools across primary, secondary, Multi-Academy Trust (MAT), local authority, academy, and free school segments. It holds accreditations from the three principal UK MIS vendors — Arbor (Strategic Partner), Bromcom (Accredited Support Partner), and Capita SIMS (Accredited) — making it one of the few providers with cross-platform coverage.
Its core technology is a service stack rather than a single software product. This includes a proprietary customer portal (my.schoolicts.co.uk) for ticket management and a knowledge base, a distance learning platform (learning.schoolicts.co.uk) for self-paced certified MIS training, and remote support infrastructure that allows consultants to diagnose and resolve issues without on-site visits. Adjacent offerings include helloData (a reporting and analytics tool integrated with Arbor and SIMS), InVentry visitor management reselling, and SIMS FMS financial management support.
Revenue is generated primarily through fixed-cost annual Support Level Agreements (SLAs) priced by school phase rather than pupil count, supplemented by consultancy (census, exams, timetables, data assurance reviews), training courses (e.g., £290 + VAT for the SIMS Examinations Organiser course), and reseller margins. The company runs a sales-led, multi-channel GTM combining direct outreach, monthly newsletters, free webinars, industry events such as ArborFest and Bromcom at The Shard, and a 14-day no-obligation free trial. ISO 9001:2015 and ISO 45001:2018 certifications support procurement-grade credibility for institutional buyers.
School ICT Services Ltd firmographics
Firmographics- Name
- School ICT Services Ltd
- Legal name
- School ICT Services Ltd
- Website
- https://schoolicts.co.uk
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- School ICT Services Ltd is a UK-based independent provider of Management Information System (MIS) support, training, and consultancy for over 1,500 schools, holding accreditations with Arbor, Bromcom, and SIMS and operating as part of the Transforming Learning Group.
- Ownership category
- akta.pro rank
School ICT Services Ltd industry classification
Industry- Product category
- Education IT Support Services
- NAICS
- Educational Support Services (611710), Educational Support Services (61171), Educational Support Services (6117)
- SIC
- Services-Educational Services (8200), Services-Facilities Support Management Services (8744), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Student Information Systems (SIS) & School Administration Platforms (EDAJAMAB)
- akta.pro secondary industries
- IT Managed Services for Campus Operations (Service Desk, Endpoint, Network Ops) (EDAEALAE), Learning Management Systems (LMS) & Digital Classrooms (EDAJAMAA)
Keywords
Where School ICT Services Ltd is headquartered
LocationHeadquarters
- HQ city
- West Burton
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
School ICT Services Ltd business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Others
Revenue model
- Annual MIS Support Contracts (SLA): Fixed-cost annual support agreements providing unlimited helpdesk support, training access, and consultancy services. Pricing is based on school phase rather than pupil or role count.
- Training Courses: Online and distance learning courses for MIS platforms. Courses include SIMS Examinations Organiser (£290 + VAT), online training sessions, and certification programs.
- Consultancy Services: Project-based and ad-hoc consultancy for MIS implementation, data management, exam services, timetable services, and Primary Data Services including census support and year-end procedures.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Fixed annual cost per school based on phase |
| One time/ perpetual license | Pay-as-you-go | SIMS Examination Organiser Distance Learning Course |
| Freemium | Pay-as-you-go | 14-Day Free Trial |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels7 records
School ICT Services Ltd product offering
Product offeringCore offering
School ICT provides unlimited helpdesk support, training, and consultancy for UK schools using Arbor, Bromcom, and SIMS Management Information Systems. Services are delivered remotely by qualified MIS consultants under fixed-cost annual contracts priced per school phase, with a 14-day no-obligation free trial available.
Product overview
School ICT Services Ltd provides a comprehensive portfolio of MIS support services for UK schools, functioning as an independent support provider for three major MIS platforms: Arbor, Bromcom, and SIMS. The company's core offering is unlimited helpdesk support combined with training, consultancy, and data management services. Beyond direct MIS support, the portfolio includes specialized services such as exam management, timetable services, and data assurance reviews. Additional offerings include helloData (reporting analytics that integrates with Arbor/SIMS), InVentry (visitor management solution), and SIMS FMS (financial management). All services are delivered remotely by qualified MIS consultants with school or consultancy backgrounds. The company was established in 2009 and supports over 1500 schools across the UK.
Differentiator
Problem solved
Functional benefit
Products and services
- MIS Support Services (Arbor, Bromcom, SIMS) Unlimited helpdesk support, training, and consultancy services for UK schools using Arbor, Bromcom, or SIMS Management Information Systems, delivered remotely by qualified MIS consultants under fixed-cost annual contracts.
- Training & Events
Quantifiable outcome
- 92% of MIS support calls closed within one day
- +3 more outcomes
Companies that use School ICT Services Ltd
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles3 records
School ICT Services Ltd technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability2 records
Feature3 records
School ICT Services Ltd partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Arbor EducationcoreArbor Strategic Partner providing comprehensive support for Arbor MIS platform. School ICT offers dedicated Arbor support including training, consultancy, and admin access assistance as part of their service offering.
- BromcomcoreBromcom Accredited Support Partner providing expert support for Bromcom MIS. School ICT offers specialized Bromcom training, consultancy, and admin functionality support.
- SIMS (Capita/Parent Pay Group)coreCapita Accredited Support Provider for SIMS MIS. School ICT provides comprehensive SIMS support, training, and consultancy services. Also involved in FMS migration project.
- InVentryminorPremium reseller of InVentry visitor management and sign-in solution. School ICT resells and supports InVentry products to schools across the UK.
- Transforming Learning GroupcoreParent company/group providing cross-business expertise including GDPR, business services, and software integration specialists. School ICT is part of this group.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
School ICT Services Ltd competitors and assessment
Company assessmentBroad incumbents
- IRIS Software Group (Education): Large UK software vendor with an education division providing MIS, HR, and finance solutions to schools. Operates at greater scale than School ICT but in the same education-vertical software and services space.
- RM Education: Long-established UK education technology provider offering hardware, software, and IT services to schools. Broader than School ICT but competes for the same per-school IT budget and increasingly focuses on MIS-adjacent services.
- SIMS (Capita / Parent Pay Group): The legacy UK school MIS vendor, now part of Parent Pay Group. School ICT is a Capita-accredited support provider for SIMS, meaning they operate in the same MIS ecosystem with both overlap (support) and partnership (accreditation) elements.
Direct peers
- Arbor Education: UK cloud-based MIS vendor whose platform School ICT supports as an Arbor Strategic Partner. Overlapping product/market fit since both serve UK schools' data, assessment, and administration needs through the Arbor ecosystem.
- Scomis: School MIS support and training provider historically tied to South West UK schools. Comparable to School ICT as an independent MIS support outfit serving UK schools, with similar training and helpdesk offerings.
- Turn It On: UK-based IT support and consultancy partner specifically referenced on School ICT's website. Provides complementary technical support to schools, overlapping on customer base and education-vertical focus, and bundled through the Transforming Learning Group.
- Bromcom: Cloud MIS vendor for UK schools and MATs. School ICT is a Bromcom Accredited Support Partner; the two compete for the same school MIS budget and Bromcom's product overlaps with School ICT's support scope.
- Juniper Education: UK provider of education software and MIS consultancy/support services to schools and MATs. Directly comparable to School ICT in target customer (UK schools/MATs), service mix (MIS support, training, data), and go-to-market.
- Academia (UK): UK specialist in school MIS, SIMS support, and data management services for primary and secondary schools. Closely comparable to School ICT in target market (UK state schools), service portfolio (SIMS support, data, training), and pricing model.
Emerging players
- helloData: Reporting and analytics tool that integrates with Arbor and SIMS, explicitly listed as a School ICT product. Functions as both partner and partial competitor, since it could be sold direct to schools bypassing School ICT's helpdesk layer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
School ICT Services Ltd social profiles
Digital presenceSchool ICT Services Ltd compliance and trust
Trust signalCompliance5 records
School ICT Services Ltd financial estimates
Financial estimateRevenue estimate
Valuation estimate
School ICT Services Ltd leadership team
Management profileNumber of profiles
School ICT Services Ltd funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
School ICT Services Ltd M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about School ICT Services Ltd
What does School ICT Services Ltd do?
School ICT provides unlimited helpdesk support, training, and consultancy for UK schools using Arbor, Bromcom, and SIMS Management Information Systems. Services are delivered remotely by qualified MIS consultants under fixed-cost annual contracts priced per school phase, with a 14-day no-obligation free trial available.
Is School ICT Services Ltd a public or private company?
School ICT Services Ltd is a private company. It is classified as corporate owned and is currently operating.
When was School ICT Services Ltd founded?
School ICT Services Ltd was founded in 2009. It employs 11 to 50 people.
Where is School ICT Services Ltd based?
School ICT Services Ltd is headquartered in West Burton, United Kingdom, in the Europe region.
How does School ICT Services Ltd make money?
Three revenue lines are on record. Annual MIS Support Contracts (SLA) is the primary driver. The others are training Courses and consultancy Services.
Who are School ICT Services Ltd's main competitors?
Broad incumbents on record are IRIS Software Group (Education), RM Education and SIMS (Capita / Parent Pay Group). Direct peers are Arbor Education, Scomis, Turn It On, Bromcom, Juniper Education and Academia (UK). helloData is listed as an emerging player.
Does School ICT Services Ltd have an API?
No public API is recorded for School ICT Services Ltd.
What industry is School ICT Services Ltd in?
School ICT Services Ltd's product category is Education IT Support Services. Its primary akta.pro industry code is EDAJAMAB, Student Information Systems (SIS) & School Administration Platforms, with a secondary code of EDAEALAE, IT Managed Services for Campus Operations (Service Desk, Endpoint, Network Ops). Its NAICS code is 611710 and its SIC code is 8200.