Consult HR

What Consult HR does

Consult HR is a private HR consultancy headquartered in Londonderry, Northern Ireland, providing outsourced human resources services to businesses and organisations that lack internal HR departments. The firm operates a three-pillar service model comprising HR Consultancy (retained advisory subscriptions plus project-based work such as investigations, disciplinary hearings, grievances, and HR audits), HR Training (bespoke programmes on employment law and HR topics), and HR Vault Membership (a self-serve online portal delivering a library of template documents including letters, how-to guides, checklists, forms, and meeting scripts). Customers span micro, SME, large corporate, public, private, and voluntary sector organisations, with named clients in waste management, community transport, construction, and mechanical services across Northern Ireland.

The firm is owner-operated by principal consultant Julie Pollock and operates on a low-cost technology footprint consisting of a WordPress website with a member login portal and email/phone-based client engagement. Consult HR makes money primarily through recurring retained advisory subscriptions, transactional project-based professional services fees, training programme engagements, and HR Vault membership fees, though no public pricing is disclosed. The go-to-market is sales-led and relationship-driven, relying on direct outreach, content marketing through a regularly updated blog, organic social channels (LinkedIn, Twitter/X, Facebook), and an email newsletter, all emphasising personal accessibility and prompt response as key value drivers. Geographic reach is limited to Northern Ireland with no evidence of expansion beyond the region.

Name

Consult HR

Legal name

Consult HR

Website

https://consulthr.co.uk

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

1–10 employees

Short description

Consult HR is a Northern Ireland-based outsourced HR consultancy providing retained advisory services, project-based HR work, bespoke training, and a template document membership (HR Vault) to SMEs and organisations without internal HR departments.

Ownership category

akta.pro rank

Product category

Human Resources Consulting

NAICS

Human Resources Consulting Services (541612), Other Management Consulting Services (541618)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

HR Service Delivery, Shared Services & HR Operating Model Advisory (BPACAJAE)

akta.pro secondary industries

HR Service Delivery & Employee Contact Centers (HR Helpdesk) (BPACAKAI), HR Policy, Forms & Case Management (Ticketing/Workflows) (BPAAAIAJ)

Keywords

• Outsourced HR services
• HR consultancy
• Employment law advisory
• HR compliance training
• HR document templates

Headquarters

HQ city

Londonderry

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Retained HR Services: Clients subscribe to a retained HR service providing unlimited access to advice and guidance from a HR expert for all HR and employment queries, including disciplinary processes, contract reviews, and general employment guidance. This is a recurring subscription model offering ongoing support.
2. Project Work: One-off or ad-hoc project engagements including conducting investigations, disciplinary hearings, grievances, and HR Audits on an independent basis. These are transactional, non-recurring professional services engagements.
3. HR Vault Membership: Subscription-based membership providing instant access to a library of employment document templates including professionally designed letters, how-to guides, checklists, forms, meeting scripts, and other HR documents, accessible via an online portal at the click of a button.
4. HR Training: Bespoke training programmes delivered to organisations on HR topics and employment law issues, designed and delivered by the company's experienced HR professionals. Revenue is generated through professional training service engagements.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Consult HR provides outsourced HR consultancy, bespoke HR training, and a subscription-based HR Vault membership to businesses and organisations in Northern Ireland that lack internal HR departments. Its retained service delivers unlimited access to a qualified HR expert for employment queries, while project work covers independent investigations, disciplinary hearings, grievances, and HR audits. The HR Vault membership supplies instant digital access to a library of professionally designed employment document templates, how-to guides, checklists, forms, and meeting scripts.

Product overview

Consult HR offers an integrated three-pillar HR service model combining HR Consultancy (retained advisory service and project-based work), HR Training (bespoke programmes on employment law and HR topics), and HR Vault Membership (online document library with templates for employment management). Their service modules cover specific HR functions including contracts, disciplinary procedures, grievances, absence management, performance management, recruitment, TUPE, and workplace bullying/harassment. The offering is designed for businesses without internal HR departments, providing flexible outsourced support across micro, SME, and large corporate organisations.

Differentiator

Problem solved

Functional benefit

Brands

• HR Vault: Membership package providing instant access to HR templates, employment documents, letters, how-to guides, checklists, forms, meeting scripts and more.

Products and services

• HR Consultancy Services Outsourced HR consultancy combining a retained service (unlimited access to HR expert advice and guidance on employment queries, including disciplinary processes, contract reviews, and general employment guidance) with project-based work (independent investigations, disciplinary hearings, grievances, and HR audits). Designed for businesses and organisations in Northern Ireland that do not have an internal HR department or team.
• HR Training
• HR Vault Membership

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves3 records

Expansion highlights3 records

Direct peers

• The HR Dept: Franchise network of local HR consultancies providing outsourced HR support to SMEs across the UK and Ireland, including NI, with retained advisory, project work, and document libraries — a near-twin operating model to Consult HR's three-pillar offering.
• Peninsula Group: UK-based outsourced HR, employment-law, and health & safety provider serving SMEs via a retained membership model with telephone advice, document libraries, and project support — directly comparable to Consult HR's retained advisory plus HR Vault offering.
• WorkNest: UK HR, employment-law, and health & safety consultancy providing retained HR support, tribunal representation, HR documentation, and HR audits to SMEs and mid-market employers — overlaps materially with Consult HR's retained and project offerings.
• Citation: UK HR, employment-law, and health & safety consultancy offering retained advisory, template libraries, training, and compliance audits to SMEs — closely comparable to Consult HR across service lines and target customer profile.
• HR Duo: UK-based outsourced HR consultancy providing retained HR advice, HR documentation, training, and project-based support to SMEs without internal HR functions — a close comparable to Consult HR's target customer and service model.
• ELAS: UK HR and employment-law consultancy offering retained HR support, HR documentation, training, and project work to SMEs and mid-market clients — directly comparable service mix to Consult HR including retained advisory plus template-based services.

Broad incumbents

• CIPHR: UK HR software, payroll, and HR services provider offering SaaS HRIS plus outsourced HR advisory and document templates to SMEs and mid-market employers — adjacent to Consult HR via templates and advisory, differentiated by the underlying HR software platform.
• Croner (Wolters Kluwer): Long-established UK HR, employment-law, and tax advisory business now part of Wolters Kluwer, offering retained HR advice, training, documentation, and compliance services to organisations of all sizes — comparable to Consult HR's retained, training, and document-template offerings but at much larger scale.

Emerging players

• BreatheHR: Cloud HR software platform aimed at UK SMEs offering employee records, document storage, and HR workflow tools — overlaps with Consult HR's HR Vault document library use case but delivered as software rather than advisory.
• BrightHR: UK HR and employment-law software-plus-advisory platform for SMEs combining HR documentation, rostering, and access to HR experts — a hybrid comparable to Consult HR's retained advisory plus HR Vault template model, delivered via a tech-enabled wrapper.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/consulthr_NI
• Facebookfacebook.com/ConsultHR
• LinkedInlinkedin.com/company/consult-hr-ni

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Consult HR