New Horizons Shelter & Outreach Centers

Name

New Horizons Shelter & Outreach Centers

Legal name

New Horizons Shelter and Outreach Centers, Inc.

Website

https://nhagainstabuse.org

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Domestic Violence & Abuse Support Services

NAICS

Temporary Shelters (624221), Emergency and Other Relief Services (624230), Community Housing Services (62422), Other Community Housing Services (624229), Child and Youth Services (62411)

SIC

Services-Social Services (8300)

akta.pro industry

PRIMARYBPAIANAC

Homelessness Prevention, Shelter & Supportive Housing Services

Business & Public Services/Public Sector & Government Administration/Housing, Urban Planning & Community Development

Keywords

• Domestic violence shelter
• Crisis intervention services
• Victim advocacy
• Emergency housing assistance
• Community education outreach

Headquarters

HQ city

La Crosse

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Monetary Donations: Financial contributions from individual donors via one-time donations, recurring giving programs, donor-advised funds, stock donations, and legacy/planned giving. These provide flexibility to meet urgent and changing community needs.
2. Corporate & Foundation Giving: Corporate matching gifts, Dollars for Doers programs, and corporate sponsorships from businesses that provide direct funding in exchange for brand recognition or to support specific initiatives.
3. Government Grants: Federal, state, and local government funding to support core programming including the 24-hour crisis line, emergency shelter operations, outreach advocacy, and youth and family services.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

New Horizons Shelter & Outreach Centers is a nonprofit social services organization that provides free, confidential crisis intervention, emergency shelter, and outreach advocacy to victims of domestic violence, sexual assault, human trafficking, teen dating violence, child abuse, and stalking in Western Wisconsin. Its integrated service ecosystem centers on a 24/7 crisis line, a 20-bed emergency shelter, community-based outreach advocacy, and the DV SAFE rapid rehousing program, supplemented by safety planning, legal advocacy, youth and family services, and bilingual advocacy.

Product overview

New Horizons Shelter & Outreach Centers is a nonprofit social services organization offering a comprehensive suite of programs for abuse survivors. Rather than a unified product platform, it operates as an integrated service ecosystem centered on its 24-Hour Crisis Line, Emergency Shelter, Community-Based Outreach Advocacy, and DV SAFE Housing Program. These core services are supplemented by Safety Planning, Legal Advocacy, Youth and Family Advocacy, Support Groups, Individual Counseling, Community Education, and Bilingual Advocacy services. Together, these programs provide trauma-informed, confidential support across the full survivor journey—from crisis response through emergency shelter, outreach advocacy, housing assistance, and ongoing empowerment—serving victims of domestic violence, sexual assault, human trafficking, teen dating violence, child abuse, and stalking regardless of gender identity or expression.

Differentiator

Problem solved

Functional benefit

Products and services

• 24-Hour Crisis Line A 24/7/365 crisis line staffed by trained advocates who provide crisis intervention, safety planning, and connections to community resources, with multi-line phone and text capabilities and Certified Language Line interpretation for non-English speakers.
• Emergency Shelter Communal living emergency shelter with capacity for up to 20 victims in five bedrooms, featuring secure entry, security cameras, fenced backyard, playground, children's and teen rooms, accessibility features, and a pet-friendly policy.
• Community-Based Outreach Advocacy Advocacy services delivered in person at outreach offices in La Crosse and Whitehall, in community settings at partner agencies, virtually, and by phone across La Crosse and Trempealeau Counties.
• DV SAFE (Survivor-Affordable-Flexible-Empowering) Housing Program Rapid rehousing program providing up to 12 months of rent and utility assistance, safety planning, individual counseling, referrals, and systems advocacy to quickly end survivor homelessness.
• Legal Advocacy Assistance navigating crime victim compensation applications, SAFE Fund, and Safe at Home programs; filing temporary restraining orders and injunctions; and accompanying victims to court hearings, attorney meetings, and police reports.
• Youth and Family Advocacy Support for families, youth, and children who have experienced abuse, including individual support, children's support groups, parenting skills training, community resource connections, and McKinney-Vento school enrollment assistance.
• Bilingual Advocacy Spanish and English bilingual advocacy services primarily serving Spanish-speaking victims of sexual assault and sex trafficking in Trempealeau County.

Named customers5 records

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core and minor.

• Mayo Clinic Health SystemcoreStrategic or Co-development PartnerCommunity sponsor with integrated referral relationship. Mayo Clinic provides healthcare services and refers patients in need to New Horizons services. Also listed as resource partner with Safe Path SA/DA Services at their La Crosse location.
• Gundersen Center for Violence Prevention and InterventioncoreStrategic or Co-development PartnerReferral partner providing sexual assault and domestic abuse services. Located at 914 Green Bay St., La Crosse, WI. Crisis Line: (800) 362-9567 ext. 55950. Referrals flow between organizations based on victim needs and geography.
• End Abuse WIcoreStrategic or Co-development PartnerStatewide coalition partner working to end domestic abuse in Wisconsin. New Horizons participates in community events and awareness activities with End Abuse WI.
• Cia Siab, Inc.minorOthersLocal community organization listed as a resource for survivors seeking additional support services.
• CouleeCapminorOthersCommunity action agency providing resources and referrals for housing, energy assistance, and other support services for low-income individuals.
• Western DairylandminorOthersCommunity organization providing resources for families and individuals in the Western Dairyland region.
• La Crosse County Human ServicescoreOthersGovernment partner providing child abuse and neglect services. Youth and Family Advocate can connect families to La Crosse County Human Services at 300 4th St N, La Crosse, WI.
• The Ho-Chunk Nation Domestic Abuse DivisioncoreStrategic or Co-development PartnerTribal partner providing culturally specific domestic abuse services for Ho-Chunk community members. Links to tribal government social services.
• YWCA La CrosseminorOthersLocal YWCA affiliate providing resources and referrals for survivors of abuse.
• Legal Action of Wisconsin, Inc.coreOthersProvides free legal assistance to low-income individuals, including survivors of domestic violence who need help with housing, orders of protection, and other legal matters.
• Black & Brown Womyn Power Coalition, Inc.minorStrategic or Co-development PartnerStatewide organization focused on supporting Black and Brown women and womyn, providing culturally specific advocacy resources and community connection.
• Diverse & ResilientminorStrategic or Co-development PartnerWisconsin organization working to achieve health equity and prevent HIV/AIDS in LGBTQ+ communities, providing culturally specific resources.
• American Indians Against Abuse / National Indian Welfare CoalitioncoreStrategic or Co-development PartnerNational tribal coalition providing culturally specific advocacy resources for Indigenous survivors of abuse.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• RAINN (Rape, Abuse & Incest National Network): Largest national anti-sexual-violence organization operating the National Sexual Assault Hotline. Comparable on sexual-assault crisis response and survivor services at national scale.
• End Abuse Wisconsin: Statewide coalition working to end domestic abuse in Wisconsin. Operates one tier above New Horizons as a coalition/advocacy umbrella and convenes peer shelters.
• Casa de Esperanza: National Latina-focused domestic violence organization headquartered in St. Paul, MN. Comparable on bilingual advocacy and culturally specific shelter programming for Spanish-speaking survivors.
• Wisconsin Coalition Against Sexual Assault: Statewide coalition addressing sexual violence in Wisconsin. Peer network organization that supports and convenes sexual assault service providers like New Horizons.
• Safe Horizon: New York-based largest victim-services nonprofit in the US offering domestic violence, sexual assault, and trafficking programs. Comparable service-line breadth and community-based advocacy model.
• National Domestic Violence Hotline: Nationally operated 24/7 crisis intervention and referral service. Comparable in crisis-line modality and survivor-support mission, operating at much larger national scale.

Regional players

• YWCA La Crosse: Local YWCA affiliate providing resources and referrals for survivors of abuse in the same La Crosse market. Operates as a regional peer with overlapping mission and explicit referral relationship.

Direct peers

• Gundersen Center for Violence Prevention and Intervention: Healthcare-anchored sexual assault and domestic abuse service provider co-located in La Crosse. Direct service peer offering overlapping crisis-line and advocacy services to the same client population.

Emerging players

• Transitional Housing and Rapid Rehousing Operators (e.g., DAWN, House of Ruth): Other regional DV rapid-rehousing and transitional housing operators using a similar model to the DV SAFE program. Comparable in offering multi-month rental assistance plus case management to survivors.
• American Indians Against Abuse / National Indian Welfare Coalition: National tribal coalition providing culturally specific advocacy resources for Indigenous survivors. Direct partner of New Horizons and a peer in culturally specific DV service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/NewHorizonsShelterAndOutreachCentersInc

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Horizons Shelter & Outreach Centers