Mediserve Nursing Agency

What Mediserve Nursing Agency does

Mediserve Nursing Agency is an Australian-owned healthcare staffing company founded in 1999 by a doctor and a registered nurse, headquartered in Perth, Western Australia. The company operates a national nursing employment agency placing Registered Nurses, Specialist Nurses, Enrolled Nurses, Midwives, and Assistants in Nursing/Carers into public and private hospitals and healthcare facilities across metropolitan, regional, rural, and remote Australia. Through a network of nine offices covering every Australian state and territory (Perth, Sydney, Melbourne, Brisbane, Adelaide, Canberra, Darwin, Hobart, and Launceston), Mediserve functions as a preferred provider to most state and territory health departments and to several large public and private healthcare organisations, providing it with first-priority access to nursing vacancies as they arise.

The company's core product is temporary and permanent nursing placement services, complemented by a secondary Mediserve Care division offering home and community care services, including private nursing, aged care in the home, companionship and transport, home and garden maintenance, and home modifications (with NDIS and Home Care Package funding pathways). Supporting modules include an education and training program (including an Indigenous Nurse Training Scholarship with Curtin University) and overseas nurse placement services handling AHPRA registration and relocation logistics. There is no proprietary technology platform disclosed; the business runs on consultant-led recruitment processes, an online job registration portal, and direct enterprise sales to healthcare facilities.

Mediserve generates revenue through placement and staffing fees charged to healthcare facility clients under preferred provider and direct contractual arrangements. Pricing is custom-negotiated per engagement with no public pricing, and billing operates on a pay-as-you-go basis. The customer base is dominated by government health departments and large hospital systems (B2B enterprise), with a smaller direct-to-consumer tail through the Mediserve Care home services division. Distribution relies on direct enterprise sales relationships, nine regional offices, location-specific SEO landing pages, and organic social media channels for nurse recruitment.

Name

Mediserve Nursing Agency

Legal name

Mediserve Nursing Agency

Website

https://mediserve.com.au

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

251–500 employees

Short description

Mediserve Nursing Agency is an Australian-owned healthcare staffing firm founded in 1999 that places nurses and carers into hospitals and aged care facilities across all Australian states and territories, operating nine offices as a preferred provider to most state health departments.

Ownership category

akta.pro rank

Product category

Healthcare Staffing Services

NAICS

Home Health Care Services (621610)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Private Duty Skilled Nursing (RN/LPN) in the Home (HLADAFAD)

akta.pro secondary industry

Private Duty 24/7 Nursing (RN/LPN) In-Home Care (HSABAHAJ)

Keywords

• Nursing staffing services
• Healthcare workforce solutions
• Home care services
• Aged care staffing
• Nurse employment agency

Headquarters

HQ city

Perth

HQ country

Australia

HQ region

Oceania

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Nursing Staffing Placement: Mediserve provides nursing and carer staffing to healthcare facilities throughout Australia. Revenue is generated through placement fees charged to healthcare clients (hospitals, aged care facilities) for supplying qualified nursing personnel. The company places Registered Nurses, Midwives, Specialty Nurses, Enrolled Nurses, and Assistant in Nursing/Carers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Mediserve Nursing Agency is a national nursing employment agency that places Registered Nurses, Specialist Nurses, Enrolled Nurses, and Nursing Assistants/Carers in public and private hospitals, aged care facilities, and other healthcare organisations across metropolitan, regional, rural, and remote Australia. Through its Mediserve Care division, the company also delivers home-based private nursing, aged care in the home, companionship and transport, home and garden maintenance, and home modification services to individuals and NDIS/Home Care Package clients.

Product overview

Mediserve Nursing Agency is a national nursing employment agency operating since 1999, offering a platform of healthcare staffing and home care services. The core offering comprises nursing staffing agency services placing Registered Nurses, Specialist Nurses, Enrolled Nurses, and Nursing Assistants/Carers in hospitals and healthcare facilities throughout Australia. The home care division, Mediserve Care Services, provides a suite of integrated services including Private Nursing and Support (home nursing, domestic assistance, personal care, respite care), Aged Care in the Home, Companionship and Transport, Home and Garden Maintenance, and Home Modifications. Supporting modules include Education and Training for Nurses and Overseas Nurse Placement Services. The company operates offices in Adelaide, Brisbane, Canberra, Darwin, Hobart, Launceston, Melbourne, Perth, and Sydney, with all rural and remote placements managed through the Perth office.

Differentiator

Problem solved

Functional benefit

Brands

• Mediserve Care: Home and disability care division of Mediserve Nursing Agency, providing private nursing, domestic assistance, personal care, respite care, aged care in the home, companionship and transport, home and garden maintenance, and home modifications.

Products and services

• Nursing Staffing Agency Services National nursing employment agency placing Registered Nurses, Specialist Nurses, Enrolled Nurses, and Nursing Assistants/Carers in hospitals and healthcare facilities throughout metropolitan, regional, rural, and remote Australia.
• Private Nursing and Support Home care service providing home nursing (wound care, post-acute hospital discharge, continence management, pain management, dementia care, diabetes support, palliative care), domestic assistance, personal care, and respite care for individuals at home.
• Aged Care in the Home Tailored care programs enabling elderly people to remain in their own home through the ageing process, avoiding residential aged care, with services including personal care, domestic assistance, and clinical support.
• Companionship and Transport Comprehensive companionship care and transport services helping clients stay connected with family, friends, and community through outings, excursions, grocery shopping, medical appointments, and daily activities.
• Home and Garden Maintenance Home and garden maintenance services including safety improvements, seasonal maintenance, routine maintenance, decluttering assistance, gardening, and general handyman services performed by qualified staff and tradesmen.
• Home Modifications Home modification services for elderly or persons with disability including ramps, doorway widening, lowered fixtures and benchtops, platform hoists, hydraulic lifts, stair gliders, and room remodelling, managed by an experienced registered builder and assessed by occupational therapists.
• Education and Training for Nurses Staff development and training services including CPR, manual handling, fire and safety, aggression management courses, plus an Indigenous Nurse Training Scholarship with Curtin University where the company pays full fees and books for one Indigenous student per year.
• Overseas Nurse Placement Services Sponsorship and employment services for overseas nurses seeking to work in Australia, including assistance with accommodation, mandatory courses, AHPRA registration, and travel arrangements.

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Curtin UniversityminorStrategic or Co-development PartnerMediserve has established an Indigenous Nurse Training Scholarship with Curtin University in Perth. The company pays the full cost of all fees and books for one Indigenous student per year to support Indigenous nursing education.

Scale indicators5 records

Direct peers

• Healthcare Australia (HCA): Australia's largest healthcare staffing agency, placing nurses, midwives, and allied health professionals into hospitals, aged care, and community settings nationwide. Directly comparable to Mediserve across facility staffing, candidate pool, and preferred-provider positioning with state health departments.
• Pulse Staffing Australia: Specialist healthcare staffing agency placing nurses and allied health staff across Australian public and private hospitals. Directly comparable to Mediserve's core nursing-placement business and metro/rural coverage model.
• Drake Medox: Australian healthcare and disability staffing arm of Drake International, placing nurses, support workers, and aged-care staff across metro and regional markets. Closely aligned with Mediserve's staffing-plus-home-care positioning and multi-state footprint.
• Alliance Health: Australian healthcare staffing specialist providing nursing, aged-care, and allied health workforce solutions to public and private facilities. Comparable to Mediserve in candidate specialisation and direct-to-facility placement model.
• Medacs Healthcare: Global healthcare staffing provider with Australian operations placing doctors, nurses, and allied health professionals into hospitals and care settings. Comparable to Mediserve on healthcare workforce placement and overseas-candidate sourcing.

Broad incumbents

• Chandler Macleod: Large Australian generalist staffing firm with a dedicated health and community-care division placing nurses, support workers, and allied health staff. Overlaps with Mediserve's facility and aged-care staffing but operates as part of a much broader workforce solutions portfolio.
• Hays (Hays Healthcare): Global recruitment firm with a dedicated Australian Healthcare desk placing nursing, allied health, and medical staff into public and private providers. Comparable to Mediserve on healthcare candidate placement, but operates within a much wider permanent and temp-staffing portfolio.
• Programmed Health: Australian workforce solutions provider with a dedicated health division placing nurses and care staff into hospitals, aged care, and community settings. Comparable in healthcare staffing remit, though Mediserve is more focused on nursing and rural/remote coverage.
• Bupa Australia: Major private healthcare group operating health insurance, aged care, and home-care services in Australia. Overlaps with Mediserve Care on the home-care/aged-care consumer side and is a potential large customer for nurse staffing, though it is far broader and incumbent in the buyer seat rather than the staffing agent.

Emerging players

• Five Good Friends: Australian in-home and disability care provider using a tech-enabled matching model, focused on NDIS and aged-care consumers. Partially comparable to Mediserve Care's home-care services and NDIS funding model, though it is consumer-direct and emerging rather than an established facility-staffing operator.

Market position

Strengths5 records

Weaknesses5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/MediserveNursin
• YouTubeyoutube.com/channel/UCveqQQGHeT7q9PUmIyzeGoQ
• Facebookfacebook.com/mediservenursing
• LinkedInau.linkedin.com/company/mediserve-nursing-agency
• Instagraminstagram.com/mediserve_nursing_agency

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mediserve Nursing Agency