What Care Solutions does

Care Solutions, operating under the legal entity Malta Belgium, designs and develops modular healthcare software exclusively for the Belgian residential elder care sector (woonzorgcentra, maisons de repos) from its headquarters in Schelle, Antwerp region. The platform centers on TITANLINK, a web-based care management system with a complementary offline-capable tablet application (TITANLINK Nomade), and comprises interconnected modules including the BelRAI government-accredited assessment suite, WoonZorgmanagement (WZM) for billing and waiting-list administration, MSVB for medication/stock/prescription management, WondZorgmodule 2.0 for wound care, Analytics for VIP2/KPI reporting, TITAN eHealthBox for GDPR-compliant pharmacy data exchange, and the Identity Portal for centralized user management with OpenID Connect support. The architecture integrates directly with the Belgian eHealth Platform, MyCareNet, the BelRAI government database, and APB pharmacy software via HomeLink, and is delivered through a direct field-sales motion with regional coverage (Wallonia-Brussels and Flanders), complemented by on-site implementation, SLAs, and a single servicedesk point of contact.

The business model is recurring software licensing and subscription per module, augmented by annual service contracts (SLA), professional services for onboarding/training, and event-driven demand generation through industry trade shows (FEMARBEL, AGE3, BSD, Soins & Santé, ADMR). Pricing is quote-only with no publicly disclosed tiers. Malta Belgium is a wholly-owned subsidiary of AXIGATE LINK, which sits within the EQUASENS/WELCOOP European cooperative; the AXIGATE LINK healthcare software division reports roughly €42M in 2024 revenue, ~270 employees across Belgium and France, and 3,700+ care institutions served, with Malta Belgium specifically reporting 350+ facilities using BelRAI integration as of June 2023 and nearly 200 Flemish pre-orders prior to launch. The company's customer base is concentrated in the residential elder-care vertical across Flanders, Wallonia, and Brussels, with no disclosed international expansion of Malta Belgium's product line.

Name

Care Solutions

Legal name

Malta Belgium

Website

https://caresolutions.be

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Care Solutions (Malta Belgium) is a Belgian software company that develops a modular healthcare software suite exclusively for residential elder care facilities (woonzorgcentra), offering TITANLINK care management, BelRAI-accredited assessments, billing, medication, and analytics modules integrated with the Belgian eHealth Platform.

Ownership category

akta.pro rank

Headquarters

HQ city

Schelle

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licensing & Subscription: Modular software licensing model where care facilities install one or more base packages that interconnect for data exchange, with optional additional modules to extend functionality. The software package grows with the care organization.
2. Professional Services & Support: Annual service contracts (SLA) for servicedesk support, remote assistance via TeamViewer/RustDesk, software updates, and training. Single point of contact for all software and network questions. Group training sessions offered for regulatory changes (e.g., VAZG/eWZCfin training).
3. Implementation & Onboarding Services: On-site training and onboarding for key users including medical, paramedical, administrative staff, and management. Online training and webinars for ongoing customer education.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Care Solutions (Malta Belgium) develops and supplies a modular suite of healthcare management software specifically for Belgian residential care centres (woonzorgcentra / maisons de repos). The TITANLINK web platform is the core offering, supported by interoperable add-on modules covering BelRAI assessments, residential care administration and billing (WZM), medication and stock management (MSVB), wound care, RIZIV fee simulation, point-of-sale, analytics/VIP2 reporting, secure e-Health data exchange (TITAN eHealthBox), centralized identity management and a mobile care app (ZappS). Software is sold as modular licences/subscriptions combined with implementation, training and servicedesk support under annual service-level agreements.

Product overview

Care Solutions (Malta Belgium) offers a modular healthcare software suite for the residential care sector (woonzorgcentra, care homes). The core offering is the TITANLINK web platform, which facilitates nursing staff care delivery and management oversight. The platform operates as an interconnected system of base packages and add-on modules: TITANLINK serves as the primary care management platform, complemented by TITANLINK Nomade (tablet application), BelRAI (government-accredited assessment instruments), WoonZorgmanagement (WZM — billing and administrative management), MSVB (medication/stock/prescription management), WondZorgmodule (wound care), Forfait-simulatie (RIZIV/INAMI funding simulation), Kassapakket (point-of-sale), Analytics (reporting and benchmarking), TITAN eHealthBox (secure pharmacy data exchange), and ZappS (mobile care app). Modules are sold individually and grow with the care organization's needs. The suite is accredited for electronic billing via the Belgian eHealth platform and MyCareNet.

Differentiator

Problem solved

Functional benefit

Brands

• TITANLINK: Web-based care management solution facilitating nursing staff workflows, resident care planning, communication, and administrative oversight for residential care centers.
• TITANLINK Nomade
• BelRAI
• Woonzorgmanagement (WZM)
• Medicatie-, stock- en voorschriftenbeheer (MSVB)
• RIZIV-forfait module
• Kassapakket
• Analytics
• TITAN eHealthbox
• ZappS
• WondZorgmodule 2.0

Products and services

• TITANLINK Web-based care management platform facilitating nursing-staff workflows, resident care planning, monitoring, team communication and management oversight of residential care centres; for Belgian woonzorgcentra and residential care facilities.
• TITANLINK Nomade 100% digital tablet-based care management application that operates fully autonomously without WIFI network, giving care staff daily bedside care tools; for use within Belgian residential care facilities.
• TITAN BelRAI Government-accredited integrated BelRAI assessment tool for monitoring vulnerable residents and improving care plans through standardised evaluation protocols; first Belgian Federal- and Flemish-accredited implementation.
• WoonZorgmanagement (WZM) Residential care management package covering waiting-list management, billing to mutualities and residents, document management (DocMan), financial reporting and RIZIV reimbursements; accredited for eHealth/MyCareNet electronic data exchange.
• Medicatie-, stock- en voorschriftenbeheer (MSVB) Medication management module covering purchase orders, stock, expiry and individual medication schedules, TPE billing and resident-level prescription administration; integrated via HomeLink with the APB medication list and pharmacy software.
• WondZorgmodule 2.0 Advanced wound care management module with body-mapping for precise wound location, custom protocol builder, automated task scheduling, wound-history tracking, pressure-ulcer prevention tools and ZappS photo-documentation capability.
• Forfait-simulatie (RIZIV/INAMI Simulator) RIZIV (INAMI) daily-rate simulator enabling Belgian care facilities to calculate and optimise their government funding based on care intensity levels and personnel policy.
• Kassapakket Touchscreen point-of-sale system for residential care centres, managing cafeteria and laundry payments with direct linkage to the WZM module for resident billing.
• Analytics Data analytics module collecting care parameters across software packages, generating mandatory VIP2 indicators for Flemish authorities, historical comparisons, anonymous benchmarking against peer institutions and custom KPI reports.
• TITAN eHealthBox Secure health data exchange solution compliant with Belgian e-Health protocols for encrypted communication between care facilities and pharmacies, satisfying GDPR requirements for sensitive medical data transmission.
• Identity Portal (WZS IAM) Centralised user-management tool consolidating all user accounts across care-facility modules into a single database, enabling centralised role and rights management with two-factor authentication and OpenID Connect (e.g. Microsoft Entra ID).
• ZappS Mobile application enabling care staff to access resident care records and documentation on smartphones and tablets, with direct wound photography integration when used with WondZorg 2.0.
• eWZCfin Billing module addressing changes mandated by VAZG (Flemish Authority for Health and Social Care), including consolidated ROB billing and orientation short-stay billing.

Quantifiable outcome

• BelRAI assessment answers are automatically pre-filled from existing care records, saving significant time during mandatory evaluations.
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature10 records

Partnerships

Three partnerships are on record, tiered core.

• AXIGATE LINKcoreOthers · 1 January 2020AXIGATE LINK is the parent company of Malta Belgium, a subsidiary relationship. AXIGATE LINK is the healthcare software division of EQUASENS / WELCOOP cooperative, employing approximately 270 people and serving 3,700+ care institutions with revenue exceeding 42 million euros in 2024.
• EQUASENS / WELCOOPcoreOthersEuropean cooperative headquartered in Nancy, France, operating in software development and pharmaceutical distribution across Belgium, Germany, France, Italy, and the United Kingdom. EQUASENS is the ultimate parent of AXIGATE LINK and its Malta Belgium subsidiary.
• eHealth Platform (Belgian Federal Government)coreOthersThe eHealth platform is the Belgian federal government's secure health data exchange infrastructure. Care Solutions software integrates with eHealth for certified data exchange, requiring eHealth certificates for secure authentication and encrypted data transmission between care facilities and healthcare partners.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Dedalus Group: Large European healthcare software vendor providing care management solutions across multiple European countries, including platforms applicable to residential/elder care segments.
• CompuGroup Medical (CGM): Major European healthcare IT incumbent offering broader EHR and care facility solutions across multiple countries including Belgium, competing with Care Solutions in residential/elder care.
• Visma: Nordic-headquartered broad business and healthcare software incumbent that has expanded into healthcare/elder care verticals across Northern Europe, with comparable care management functionality.

Direct peers

• BoomerWeb / LIKA: Belgian vendor offering care home management software (resident files, billing, medication, planning) to woonzorgcentra and assisted living facilities, directly competitive in the same vertical and geography.
• Tobania (TobaHR / URA Software): Belgian software house that took over Care Solutions' legacy URA (Web/Classic) software at the same January 2020 transfer, serving the same woonzorgcentra market in Belgium with overlapping care management modules.
• Evear Software: Belgian care software vendor delivering care planning and management modules to residential and home care organizations, competing for the same woonzorgcentra customers.
• Malta Informatique: French market leader in nursing home (MR/MRS) software and the parent company that acquired Malta Belgium; operates the same elder care vertical with directly overlapping product functionality.
• DSI Group (Vitec/Netの内): Danish-headquartered vendor of elder care and social care software with European geographic expansion, mirroring Care Solutions' vertical specialization in residential care management.

Emerging players

• Optimed (CompuGroup Medical subsidiary): German vendor specializing in software for residential care and rehabilitation facilities with comparable care documentation, billing, and regulatory compliance modules to Care Solutions' Belgian offering.

Others

• eHealth Platform (Belgian federal): Belgian federal government infrastructure with which Care Solutions is accredited to exchange data; relevant as a regulatory/partner rather than direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/care-solutions-nv

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Care Solutions