First Response Training

What First Response Training does

First Response Training & Consultancy Services Ltd (trading as First Response Training) is a privately-held UK national training provider founded in 1997 and headquartered in Pershore, Worcestershire, with additional offices in the Midlands and London. The company delivers a portfolio of 200+ accredited and non-accredited courses spanning health and social care, first aid, health and safety, fire safety, mental health, neurodiversity, early years and schools, hospitality, food safety, business skills, and Microsoft Office, training over 70,000 delegates annually across roughly 6,000–7,000 course deliveries per year via a team of 100+ trainers.

The core technical product offering is a multi-modal training delivery stack rather than a single SaaS platform: classroom (on-site) sessions led by expert trainers nationwide, live remote webinars, an interactive eLearning portal, distance-learning materials assessed by the in-house training team, an own-storefront online shop (shop.firstresponsetraining.com) for course purchases, and a dedicated client portal (client.firstresponsetraining.com) for programme management. The Oliver McGowan Mandatory Training on Learning Disability and Autism is a flagship product, structured as a 60-minute Tier 1 online session and a 6-hour Tier 2 in-person course, quality-assured under the Department of Health and Social Care / Skills for Care framework. A 2025-launched externally accredited Tier 2 package and a 2026-pilot Neurodiversity and Adaptive Practice programme co-developed with the Tapscott Learning Trust demonstrate continued product investment.

The business model is professional-services B2B/B2G with sales-led enterprise account management as the primary GTM motion, supplemented by direct-to-customer channels (public courses in London, Manchester and Birmingham; an online shop; and an eLearning self-serve tier). Pricing is not publicly disclosed; transactions are initiated via phone (0800 310 2300), email or contact forms. Customer segments are diversified across Health and Social Care (NHS trusts, care providers — primary), Early Years and Schools (primary), Workplace/Corporate, and Public Sector (police forces, local authorities). Revenue is generated from per-course fees, enterprise contracts under the NHS Collaborative Procurement Hub's Training and Development Services framework, and grant-funded mandatory training programmes. The company holds approved-centre or approved-supplier status with HABC, IOSH, City and Guilds, Highfield and Advantage Accreditation, and is endorsed by Skills for Care.

Name

First Response Training

Legal name

First Response Training & Consultancy Services Ltd

Website

https://firstresponsetraining.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

51–100 employees

Short description

First Response Training is a UK national training provider (founded 1997) delivering 200+ accredited courses in health and social care, first aid, health and safety, fire safety, mental health and neurodiversity, serving NHS trusts, care providers, schools, local authorities and corporate clients across 70,000+ delegates annually.

Ownership category

akta.pro rank

Product category

Vocational and Compliance Training Services

NAICS

Technical and Trade Schools (61151), Professional and Management Development Training (611430)

SIC

Services-Educational Services (8200)

akta.pro industry

PRIMARYEDABAEAE

Emergency Response, Fire Safety & Evacuation

Education/Corporate Training & Professional Development/Workplace Safety (EHS) Training

SECONDARYBPAKAOAJ

Emergency Response, First Aid/CPR/AED & Incident Management Training

Business & Public Services/Security & Investigations Services/Training & Certification for Security Personnel

SECONDARYEDAOAMAB

Firefighter & Fire Service Training

Education/Vocational, Technical & Trade Education/Protective Services & Public Safety Training

SECONDARYEDAAAFAJ

Public Safety & Emergency Preparedness Education (CPR/First Aid/Disaster Readiness)

Education/Adult & Continuing Education/Community & Public Education Programs (Libraries, Community Centers)

SECONDARYEDAOAMAC

Emergency Medical Services (EMT/Paramedic) Training

Education/Vocational, Technical & Trade Education/Protective Services & Public Safety Training

Keywords

• First aid training
• Health and safety training
• Social care training
• Workplace compliance training
• ELearning programs

Headquarters

HQ city

Pershore

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Training Services: Provider of vocational and compliance training across health and social care, first aid, health and safety, fire safety, food hygiene, mental health, and other professional development topics. Delivers training through multiple channels including on-site, public courses, webinars, eLearning, and distance learning.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

First Response Training is a UK national training provider delivering vocational and compliance training across health and social care, first aid, health and safety, fire safety, food hygiene, mental health, neurodiversity, early years, and workplace skills. Courses are delivered through on-site classroom sessions, public courses, eLearning, webinars, and distance learning, with a portfolio of 200+ courses serving organisations and individual learners.

Product overview

First Response Training is a national UK training provider offering a portfolio of 200+ courses across diverse sectors including health and social care, first aid, health and safety, fire safety, mental health, neurodiversity, early years, hospitality, food safety, business skills, and Microsoft Office. The core product offering centers on Health and Social Care Training (including the Oliver McGowan Mandatory Training on Learning Disability and Autism), First Aid, Health and Safety, Fire Safety, and Mental Health Training. Training is delivered through multiple methods: Classroom Training (on-site expert-led sessions), eLearning (interactive online programmes), Online Webinars (remote trainer-led), and Distance Learning (independent study with team assessment). The portfolio includes dedicated Clinical Skills Training at Level 2 and Level 3 for healthcare staff. Additional services include a Client Portal for programme management, an Online Shop for course purchases, Consultancy Services, and Dedicated Account Management. FRT delivers to over 70,000 delegates annually through a team of 100+ trainers, offering both public courses and in-house organisational training.

Differentiator

Problem solved

Functional benefit

Products and services

• Health and Social Care Training Comprehensive training portfolio for the health and social care sector covering The Care Certificate, Mandatory Training, Autism and Learning Disabilities, Oliver McGowan Training, Health and Safety in Care, Neurodiversity Training, and Clinical Skills including Delegated Healthcare Tasks. Designed for care workers, nurses, NHS Trusts, and social care providers.
• Oliver McGowan Mandatory Training on Learning Disability and Autism Statutory training programme following the standardised Oliver McGowan framework, with Tier 1 (60-minute online session) and Tier 2 (6-hour in-person course). FRT is one of the first approved providers, quality assured through the Quality Assured Care Learning Service from the Department of Health and Social Care and Skills for Care.
• FRT Tier 2 Mandatory Autism and Learning Disabilities Training Package Externally accredited Tier 2 training package on autism and learning disabilities, mapped to the core capabilities framework and Oliver McGowan Mandatory Training Code of Practice, positioned as an efficient and affordable alternative for providers.
• First Aid Training First aid training delivered as In-House Courses and Open Courses, equipping learners with life-saving skills and qualifications.
• Health and Safety Training Entry-level and advanced health and safety training options for all industries, covering over 100 different subjects.
• Fire Safety Training Introductory and managerial fire safety training for all industries.
• Mental Health Training Mental health training courses covering general introductory topics and specific conditions, including Understanding Mental Health, Youth Mental Health First Aid, Anxiety Awareness, Self-Harm Awareness, and Suicide Awareness.
• Neurodiversity Training Specialist training covering Autism, learning disabilities, ADHD, Dyslexia, Sensory Processing Disorder, and SEND Awareness, including courses such as Learning Disability Awareness, ADHD Awareness, Introduction to the Autistic Spectrum, Dyslexia Awareness, and SEND Awareness.
• Neurodiversity and Adaptive Practice Training for Schools Co-developed focused training session on Neurodiversity and Adaptive Practice for schools, co-delivered with Experts with Lived Experience, designed to help teachers reflect on and enhance their practice and the support they offer neurodiverse pupils.
• Early Years and Schools Training First aid, health and safety, and special focus training for schools, pre-schools, nurseries, childcare agencies, and activity centres.
• Clinical Skills Training Level 2 and Level 3 awards for health and social care staff including Anaphylaxis and Emergency Medication, Basic Clinical Observations, Bowel Care, Catheter Care, Diabetes, Epilepsy, PEG Feeding, Stoma Care, Tracheostomy Care, and Delegated Healthcare Tasks.
• Training Consultancy Services Training consultancy services for organisations requiring bespoke training solutions.

Quantifiable outcome

• 70,000+ delegates trained annually
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• HABCcoreTechnology or IntegrationApproved centre status with HABC awarding body, allowing delivery of accredited qualifications
• IOSHcoreTechnology or IntegrationApproved training provider status with IOSH for delivering health and safety qualifications
• Skills for CarecoreTechnology or IntegrationEndorsed by Skills for Care, the workforce development charity for adult social care. Quality assured to deliver Oliver McGowan Mandatory Training through the Quality Assured Care Learning Service.
• NHS Collaborative Procurement HubcoreStrategic or Co-development PartnerAwarded place on the Training and Development Services framework, providing pre-approved route to market for NHS organisations and government-funded bodies for Oliver McGowan Mandatory Training.
• City and GuildscoreTechnology or IntegrationApproved supplier status with City and Guilds for delivering accredited qualifications
• HighfieldcoreTechnology or IntegrationApproved centre status with Highfield awarding body for accredited training
• Department of Health and Social CarecoreStrategic or Co-development PartnerQuality assured to deliver Oliver McGowan Mandatory Training through the Quality Assured Care Learning Service from the Department of Health and Social Care
• Tapscott Learning TrustcoreStrategic or Co-development PartnerCo-developed Neurodiversity and Adaptive Practice training session for schools, co-delivered with Experts with Lived Experience. Currently piloting with this award-winning London-based trust.
• The Monday Night ClubminorGTM or Marketing PartnerDelivered first aid training for this Worcester-based social club run by and for adults with learning disability and autistic people. Demonstrates community engagement and commitment to inclusive training.
• The Benedict Blythe FoundationminorGTM or Marketing PartnerAdvocacy partner supporting allergy awareness training following Benedict Blythe's tragic death. Company provides allergy awareness training aligned with new statutory guidance.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Nuco Training: UK-based health & safety, first aid, and fire safety training provider with a national network of trainers, closely comparable to FRT's on-site, classroom-led delivery model.
• St John Ambulance: One of the UK's leading first aid and workplace training providers, with a national footprint and accredited courses directly overlapping First Response Training's first aid, health & safety, and mental health portfolio for institutional and corporate buyers.
• British Red Cross: Major UK first aid and workplace training provider serving employers, schools, and public-sector organisations, competing head-on with FRT on first aid and health & safety courses and on employer training contracts.
• ProTrainings: UK-regulated first aid and health & safety training provider offering blended eLearning and classroom courses, competing with FRT across both digital and on-site delivery channels.
• Virtual College: UK e-learning specialist serving health, social care, and public-sector employers with mandatory and compliance courses, closely comparable to FRT's eLearning and webinar delivery within the same buyer segments.
• High Speed Training: UK online training provider covering food safety, health & safety, fire safety, and safeguarding courses for employers, overlapping directly with FRT's workplace and compliance course portfolio.
• EduCare (part of Tes): UK provider of safeguarding, child protection, and health & safety e-learning courses for schools and early years settings, a direct overlap with FRT's Early Years and Schools training segment.

Regional players

• NDNA (National Day Nurseries Association): UK early years membership body delivering training and CPD to nurseries and pre-schools, comparable to FRT's Early Years and Schools segment and serving overlapping childcare buyers.

Emerging players

• National Autistic Society: UK charity and training provider offering autism-specific training and Oliver McGowan-aligned content to health and social care employers, overlapping with FRT's autism and learning disability training portfolio.

Others

• Open Awards: UK awarding organisation operating in the same regulated training ecosystem as FRT, providing qualifications across health, social care, and education; relevant ecosystem peer rather than a direct training competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/FRTLtd
• Facebookfacebook.com/firstresponsetraininguk
• LinkedInlinkedin.com/company/first-response-training-and-consultancy-services-limited

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about First Response Training