Continental Travel Group

What Continental Travel Group does

Continental Travel Group, legally Continental Travel of Coral Gables, LLC, is a privately held, 100% woman-owned corporate travel management company founded in 1988 and headquartered in Coral Gables, Miami, Florida. The company serves enterprise clients, including DOW Jones and NASDAQ listed companies, as well as charitable organizations and growth-stage local businesses, with a service portfolio spanning air, hotel, car rental, conference and event management, travel policy compliance, 24-hour support, and curated leisure travel. Core operations are delivered by 30-plus staff at the Miami headquarters and an extended network of 35 affiliates across the United States; the company is led by Owner and President Susan Cocchiano, with Pablo Cruz as Director of Operations (33 years of tenure).

The technology foundation is built on industry-standard rather than proprietary components: Amadeus GDS powers global distribution of flights, hotels, and cars; TRAMS Back Office handles accounting, AP/AR, and financial reporting; and a state-of-the-art fare-search engine is used to optimize air pricing. The company does not disclose any public-facing API or developer platform, and there are no indications of AI/ML capabilities. Cumulative operating scale is reported at 56.4 billion air miles sold, 2.4 million hotel nights booked, and 450,000+ car rentals facilitated since founding.

Revenue is generated primarily through transaction-based commissions on air, hotel, car rental, and cruise bookings, supplemented by fees for corporate travel management services and an affiliate/host agency program that pays percentage commissions to recruited outside travel agents. Go-to-market combines direct enterprise sales from the Miami HQ, a domestic affiliate channel of 35 agents, and the host agency recruitment motion. Pricing for enterprise clients is quote-based and not publicly disclosed; the host agency operates on pay-as-you-go commission economics. The company is bootstrapped with no disclosed institutional funding, M&A activity, or parent-company relationships.

Name

Continental Travel Group

Legal name

Continental Travel of Coral Gables, LLC

Website

https://continentaltravelgroup.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

Continental Travel Group is a Miami-based corporate travel management company founded in 1988, serving enterprise clients including DOW and NASDAQ-listed firms with air, hotel, car, and event booking, supported by 35 domestic affiliates and a host agency program.

Ownership category

akta.pro rank

Product category

Corporate Travel Management

NAICS

Travel Agencies (561510), Other Travel Arrangement and Reservation Services (56159), Tour Operators (561520)

SIC

Transportation Services (4700)

akta.pro primary industry

Full-Service Corporate Travel Management Companies (Global/Regional TMCs) (THACAAAA)

akta.pro secondary industries

Corporate Travel & Accommodation Coordination (HSACADAL), Meetings & Group Travel Management (Corporate Groups) (THAKAMAC)

Keywords

• Corporate travel management
• Travel management services
• Business travel consulting
• Travel policy compliance
• Travel booking services

Headquarters

HQ city

Coral Gables

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Travel Management Services Commission: The company earns commissions on bookings made through its platform for flights, hotels, car rentals, and cruises. As a host agency, it also pays commissions to affiliate partners while retaining a portion of booking values.
2. Affiliate/Host Agency Program: External travel agents join as affiliates and earn commissions on bookings referred through the Continental Travel Group platform. Multiple revenue streams including referrals, bookings, and exclusive partnerships.
3. Corporate Travel Management Fees: Fee-based corporate travel management services providing comprehensive travel solutions including policy compliance, booking optimization, and reporting for enterprise clients.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Continental Travel Group is a corporate travel management company that books and manages air, hotel, car rental, and conference/event travel for enterprise clients, providing policy compliance, cost optimization, expense management, 24-hour support, and data-driven reporting. The company also operates a Host Agency/Affiliate Program enabling outside travel agents to earn commissions on bookings, and offers curated leisure travel services for individuals. Services are delivered by dedicated travel consultants backed by Amadeus GDS, TRAMS Back Office, and proprietary fare-search technology.

Product overview

Continental Travel Group operates as a corporate travel management company offering a unified service platform built around dedicated travel consultants supported by technology. The core offering is Corporate Travel Management, which encompasses multiple integrated modules: Air Travel Excellence (fare optimization), Premier Hotel Accommodation (global inventory), Leading Car Rental Solutions, Conference & Events Management, Corporate Travel Policy and Compliance (built-in controls and reporting), 24-Hour Support, and Data Analysis Services. The company also provides Leisure Travel Services for clients seeking customized vacation experiences, and operates a Host Agency/Affiliate Program for outside travel agents. Services are designed for a diverse client base ranging from DOW Jones and NASDAQ listed companies to charitable organizations and local businesses, with operations headquartered in Miami and affiliates across the USA.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Up to 40% savings on international business and first-class travel
• +4 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core and flagship.

• TRAMS Back OfficecoreTechnology or IntegrationTRAMS Back Office is user-friendly accounting software specifically designed for the travel industry. It streamlines tasks including processing invoices, managing travel bookings, and generating financial reports. The company uses this software for bookkeeping, accounts payable/receivable processing, bank statement reconciliation, and financial report preparation.
• Amadeus GDScoreTechnology or IntegrationAmadeus GDS (Global Distribution System) is a computerized reservation system widely used by travel agencies worldwide. It allows travel agents to search and book flights, hotels, rental cars, and other travel products from various suppliers in a single platform. The company requires proficiency in Amadeus for travel consultant positions.
• Small Luxury HotelsflagshipChannel Partner/ Reseller/ DistributorContinental Travel Group takes pride in being a leader in global sales for Small Luxury Hotels, a distinguished chain renowned for its exceptional offerings. This leadership role underscores their commitment to offering finest hotel accommodations characterized by opulence, comfort, and unmatched service.

Scale indicators6 records

Recent moves1 record

Expansion highlights6 records

Direct peers

• Omega World Travel: Privately held US corporate travel management company with a comparable combination of enterprise TMC services, leisure travel, and global supplier relationships.
• Travel Leaders Group: US travel agency network combining corporate travel management with a host agency/affiliate program model — directly mirrors Continental Travel Group's dual corporate + affiliate structure.
• Altour: US-headquartered TMC with combined corporate travel management and luxury/leisure division — directly comparable hybrid model and customer base to Continental Travel Group.
• Direct Travel: Mid-market US corporate travel management company serving enterprise clients with policy compliance, reporting, and 24/7 support — directly comparable offering to Continental Travel Group's core services.
• Tzell Travel Group: US corporate and luxury travel management company with strong enterprise and high-net-worth individual client focus — comparable luxury hotel and premium positioning to Continental Travel Group.
• Frosch Travel: US-focused mid-size corporate and luxury travel management company with comparable enterprise client mix and premium hotel partnerships. Operates a similar TMC model combining corporate accounts with leisure/luxury services.

Broad incumbents

• American Express Global Business Travel: Largest global corporate travel management company; competes head-to-head for the same enterprise clients Continental Travel Group serves but with proprietary technology, global footprint, and scale Continental cannot match.
• BCD Travel: Major global TMC with broad enterprise focus; competes for the same corporate accounts and conferences/events business but offers global coverage and proprietary platforms Continental Travel Group lacks.
• Corporate Travel Management (CTM): Publicly listed global corporate travel management company with multi-region enterprise focus; competes for the same NASDAQ/DOW client set but at materially greater scale.

Emerging players

• World Travel Holdings: US travel agency specializing in leisure, cruise, and vacation packages with host agency capabilities; overlaps with Continental Travel Group's leisure and cruise booking lines rather than its enterprise core.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ctravelgroup
• LinkedInlinkedin.com/company/the-continental-travel-group

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Continental Travel Group