What Universal Medical Systems does

Universal Medical Systems, operating commercially as MXR Imaging, is a privately held, independent U.S. provider of medical imaging equipment, parts, and services, founded approximately in 1963. The company's core product portfolio spans the major diagnostic imaging modalities — MRI, CT, PET/CT, X-Ray, C-Arm, Mammography, and Ultrasound — alongside PACS/RIS software, with both new factory-warranted systems and its proprietary "Platinum Certified" pre-owned line (subject to a documented 100-point reconditioning process and full one-year warranty). It is one of the few independent service providers holding ISO 13485 certification, and operates vendor-neutrally across GE Healthcare, Siemens Healthineers, and Philips Healthcare platforms.

Revenue is generated across five streams: (1) one-time equipment sales (new and certified pre-owned), (2) parts and supplies (more than 1 million SKUs maintained across nationwide warehouses), (3) recurring service contracts and preventive maintenance, (4) usage-based mobile imaging rentals, and (5) professional services including site planning, installation, applications training, and custom MRI shielding. The go-to-market is enterprise field sales supplemented by phone-based inside sales, supported by 175+ field service engineers deployed nationally through East Coast, Midwest, and West Coast warehouses.

The customer base is segmented by clinical vertical and spans veterinary clinics, zoos, equine hospitals, and veterinary teaching hospitals on the animal health side, and hospitals, diagnostic imaging centers, and specialty practices (orthopedic, chiropractic, podiatry) on the human health side. Veterinary is the explicitly designated primary segment. The company self-identifies as the largest independent distributor of imaging sales and service in the United States. No revenue figures, funding history, or management team details are disclosed in the available source material.

Name

Universal Medical Systems

Legal name

MXR Imaging

Website

https://universal-systems.com

Company type

Private

Founded year

1963

Operating status

Operating

Headcount range

11–50 employees

Short description

Universal Medical Systems (MXR Imaging) is a privately held U.S. independent distributor and servicer of new and certified pre-owned medical imaging equipment (MRI, CT, PET/CT, X-Ray, ultrasound) plus parts and maintenance, serving veterinary practices, hospitals, diagnostic centers, and specialty clinics nationwide.

Ownership category

akta.pro rank

Product category

Medical Imaging Equipment

NAICS

Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (3345), Surgical and Medical Instrument Manufacturing (339112), Medical Equipment and Supplies Manufacturing (3391), Surgical Appliance and Supplies Manufacturing (339113)

SIC

Surgical & Medical Instruments & Apparatus (3841), Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047), Electromedical & Electrotherapeutic Apparatus (3845), X-Ray Apparatus & Tubes & Related Irradiation Apparatus (3844)

akta.pro primary industry

Imaging Equipment & Accessories (X-ray, Ultrasound, Endoscopy) (HLAMAFAC)

akta.pro secondary industries

Universal Viewers & Enterprise Imaging Access (Zero-footprint/Diagnostic) (HLACALAD), X-ray & Fluoroscopy Systems (HLAHABAA), Portable, Mobile & Point-of-Care Imaging Systems (HLAHABAL)

Keywords

• Medical imaging equipment
• Diagnostic imaging systems
• CT and MRI equipment
• Imaging equipment service
• Veterinary imaging systems

Headquarters

HQ city

Solon

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Medical Imaging Equipment Sales: Sale of new and certified pre-owned medical imaging systems including MRI, CT, PET/CT, X-Ray, C-Arm, Mammography, and Ultrasound. Equipment available as factory-certified reconditioned or new with full one-year warranty.
2. Parts and Supplies: Sale of medical imaging parts, coils, probes, medical supplies, radiation protection apparel, and accessories. Maintains extensive inventory of over 1 million parts across nationwide warehouses.
3. Service Contracts and Maintenance: Comprehensive, flexible service agreements covering imaging maintenance needs. Includes preventive maintenance, MRI services, CT and PET/CT services, X-Ray services, ultrasound services, probe repairs, MRI coil repairs, and MRI helium and refrigeration services.
4. Mobile Imaging Rental: Large fleet of mobile diagnostic imaging solutions available for short and long-term rental, or outright purchase. Provides flexible deployment options for facilities needing temporary or mobile imaging capabilities.
5. Professional Services: Site planning and relocation services, turnkey imaging project management, installation, clinical applications training, Equipment Performance Evaluation (EPE) inspections, and custom MRI shielding solutions.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Universal Medical Systems (MXR Imaging) sells, distributes, and services multi-modality diagnostic medical imaging equipment — including MRI, CT, PET/CT, X-Ray, C-Arm, Mammography, and Ultrasound systems — to veterinary practices, hospitals, diagnostic centers, and specialty clinics. The company also operates a Platinum Certified pre-owned equipment program with a 100-point recondition process, distributes parts, coils, probes, and medical supplies, provides mobile imaging rentals, and delivers nationwide service contracts, repair, site planning, shielding, and turnkey installation and applications training.

Product overview

Universal Medical Systems (MXR Imaging) operates as a comprehensive imaging solutions provider offering a multi-modality portfolio of diagnostic imaging equipment. The core product portfolio includes MRI Systems, CT Scanners, PET/CT Scanners, X-Ray & U-Arm Systems, C-Arm Systems, Mammography Systems, Ultrasound Machines, and PACS & RIS Software. The company differentiates through its Platinum Certified Pre-Owned Equipment sub-brand, which offers factory-certified refurbished systems (CT, MRI, PET/CT, ultrasound, mobile units) that undergo a rigorous 100-point inspection process with full warranty coverage. Specialized offerings include Equine Customized Imaging Systems for large animal practices. Service offerings complement the equipment portfolio with nationwide maintenance contracts, parts sales (with over 1 million parts inventory), probe and coil repairs, helium/refrigeration services, site planning, and equipment trade-in programs. The company functions as a vendor-neutral provider, supporting major platforms including GE, Siemens, and Philips, and holds ISO 13485 certification for its service operations.

Differentiator

Problem solved

Functional benefit

Brands

• Platinum Certified: Pre-owned certified CT, MRI, PET/CT, ultrasound systems, and mobile imaging units meeting or exceeding OEM specifications

Products and services

• MRI Systems Magnetic Resonance Imaging systems for diagnostic imaging in veterinary and medical applications, available as new or Platinum Certified pre-owned units.
• CT Scanners Computed Tomography scanning systems for detailed cross-sectional imaging, including tailored systems for equine practices, available as new or Platinum Certified pre-owned.
• Mobile Imaging Units Portable diagnostic imaging solutions available for short- and long-term rental or outright purchase, supporting MRI, CT, and other modalities in mobile environments.
• PET/CT Scanners Positron Emission Tomography combined with CT systems for advanced diagnostic imaging, available as Platinum Certified pre-owned equipment.
• X-Ray & U-Arm Systems Digital radiography and U-arm X-ray systems for veterinary and medical imaging applications, including dental X-ray and digital X-ray detector systems.
• C-Arm Systems Mobile fluoroscopy imaging systems for real-time visualization during surgical and diagnostic procedures.
• Mammography Systems Specialized breast imaging systems for diagnostic mammography screening and diagnosis.
• Ultrasound Machines Diagnostic ultrasound imaging systems including portable units, with dedicated probe repair services and a veterinary probe repair program.
• PACS & RIS Software Picture Archiving and Communication Systems and Radiology Information Systems for managing and viewing diagnostic images and radiology workflow.
• Platinum Certified Pre-Owned Equipment Certified pre-owned CT, MRI, PET/CT, ultrasound systems, and mobile imaging units that undergo a comprehensive 100 checkpoint recondition process meeting or exceeding OEM specifications, with full one-year warranty.
• Veterinary Imaging Equipment Comprehensive imaging solutions specifically for veterinary applications including CT, MRI, ultrasound, dental X-ray, and digital X-ray systems for small and large animal practices, zoos, and equine hospitals.
• Service Contracts & Preventive Maintenance Comprehensive, flexible service agreements covering imaging maintenance needs with nationwide coverage, including 24/7 technical support and remote diagnosis capabilities.
• MRI Helium & Refrigeration Services Specialized services for MRI helium and refrigeration systems maintenance and support.
• Site Planning & Relocation Services Expert assistance with facility site planning, equipment logistics, and system relocation from initial planning through installation.
• Custom MRI Shielding Solutions Custom MRI shielding solutions for facility construction and renovation projects.
• Sell & Trade-In Program Equipment buyback and trade-in services allowing facilities to upgrade or replace existing imaging systems.
• Parts and Medical Supplies Extensive inventory of over 1 million parts for CT, MRI, PET/CT, and ultrasound equipment, including coils and probes, plus medical supplies and radiation protection apparel for veterinary and medical imaging facilities.

Quantifiable outcome

• Lower total cost of ownership compared to OEM equipment
• +1 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Block Imaging: Independent dealer and servicer of new and refurbished medical imaging equipment (MRI, CT, X-ray, ultrasound) across the U.S. Highly comparable to MXR's core equipment-sales-and-service model.
• Atlantis Worldwide: Independent reseller and refurbisher of pre-owned medical imaging systems (MRI, CT, ultrasound, mammography) with service and parts. Closely mirrors MXR's Platinum Certified pre-owned positioning.
• National Imaging Services: Independent provider of mobile imaging solutions and pre-owned imaging equipment with service offerings. Overlaps directly with MXR's mobile fleet and certified pre-owned business.
• Sound Technologies (Covetrus / Vets First Choice): Veterinary-focused distributor of ultrasound, digital X-ray, and imaging equipment with service and training; the closest direct peer to MXR's veterinary imaging practice.

Emerging players

• Esaote: Manufacturer specializing in ultrasound and dedicated MRI systems with a strong veterinary and specialty-practice installed base, comparable to MXR's ultrasound and veterinary imaging business.

Broad incumbents

• Carestream Health: Broad medical imaging incumbent offering X-ray, digital radiography, and PACS software with service, competing with MXR across modalities and through their own independent service channels.
• GE Healthcare: OEM manufacturer of MRI, CT, PET/CT, X-ray, and ultrasound with a large direct service organization; MXR services GE's installed base and competes against GE's own service contracts.
• Siemens Healthineers: OEM manufacturer of MRI, CT, PET, and X-ray with a large direct service organization; MXR services Siemens equipment and competes against Siemens' own service organization.
• Philips Healthcare: OEM manufacturer of MRI, CT, ultrasound, and patient monitoring with a large direct service organization; MXR services Philips equipment and competes against Philips' own service organization.
• Fujifilm Healthcare: Healthcare imaging incumbent (including legacy Hitachi Medical Systems) offering MRI, CT, ultrasound, X-ray, and endoscopy, overlapping with MXR's modalities in both equipment and service.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/universal-medical-systems-inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Universal Medical Systems