Urban Media
New Urban Media is a Memphis-based WordPress web design agency that builds custom websites, web applications, and managed hosting/maintenance plans for small-to-medium businesses, nonprofits, and local government clients in the Southeast United States.
- Company typePrivate
- Founded2012
- HeadquartersMemphis, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Urban Media does
New Urban Media is a Memphis, Tennessee-based web design and online presence management agency founded in 2012, operating with 11-50 employees from a single downtown studio at 101 South Main Street. The firm builds custom WordPress websites from scratch without pre-made templates, integrating Yoast SEO, Stripe payments, and Google Analytics into client deliverables, and extends into data-driven web applications including eCommerce, membership systems, event management, real estate MLS/IDX systems, LMS platforms, and job boards. Its service portfolio spans five core offerings: custom website design, web applications, SiteCare managed hosting and maintenance, social media management, and Yext-powered listings management across 100+ directories. Technical infrastructure is built on managed WordPress hosting on Google Cloud, with CDN distribution, daily/monthly backups with 90-day retention, SSL certificates, malware and uptime monitoring, and redundant backup systems delivered through tiered subscription plans.
The business operates on a hybrid revenue model. Project-based revenue comes from one-time custom web design, redesign, and web application development engagements priced via consultation. Recurring revenue is generated through SiteCare subscription plans (Essential at $29/month, plus Core, Prime, and Optima tiers with progressively higher capacity for pages, plugins, web applications, and user seats), social media management retainers, and Yext listings management subscriptions. Go-to-market is consultative and sales-led, targeting local small-to-medium businesses, nonprofits, and municipal entities within the Memphis metro and Southeast United States, with bilingual English and Spanish phone support and in-person consultation at the Memphis studio. Distribution combines direct sales, website-driven consultation requests, Facebook Messenger, and a reseller channel via Yext Certified Partner status. The agency holds BBB A+ accreditation continuously since June 1, 2018, maintains 5-star Google Reviews, and was recognized by Expertise.com as a top Memphis web developer in 2026.
Urban Media firmographics
Firmographics- Name
- Urban Media
- Legal name
- New Urban Media
- Website
- https://newurbanmedia.io
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- New Urban Media is a Memphis-based WordPress web design agency that builds custom websites, web applications, and managed hosting/maintenance plans for small-to-medium businesses, nonprofits, and local government clients in the Southeast United States.
- Ownership category
- akta.pro rank
Urban Media industry classification
Industry- Product category
- Web Design and Digital Marketing Services
- NAICS
- Advertising Agencies (541810), Advertising, Public Relations, and Related Services (5418)
- SIC
- Services-Advertising Agencies (7311), Services-Advertising (7310)
- akta.pro primary industry
- Social Media & Community Management (BPAFAAAE)
Keywords
Where Urban Media is headquartered
LocationHeadquarters
- HQ city
- Memphis
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Urban Media business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- SiteCare Subscription Plans: Monthly subscription plans (Essential, Core, Prime, Optima) providing managed WordPress hosting, maintenance, support, security, and performance optimization. Higher tiers include more advanced features, user management, and web application support.
- Web Design & Development Services: Custom website design, redesign, and web application development services provided on a project basis. Includes eCommerce, membership systems, event management, real estate MLS systems, and more.
- Social Media Management: Daily social media management and marketing services including content development, community building, ad campaigns, and event promotion.
- Listings Management (Yext): Business listings management services via Yext platform, publishing business information across 100+ directories, maps, apps, search engines, and social networks.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Essential Plan - $29/month - Managed WordPress Hosting + On-Call Service |
| Subscription | Monthly | Core Plan - For small sites with minimal software and no web applications |
| Subscription | Monthly | Prime Plan - For average to moderate size websites with moderate to high plugins |
| Subscription | Monthly | Optima Plan - For high-traffic sites with web applications |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Urban Media product offering
Product offeringCore offering
Urban Media (DBA: New Urban Media) is a Memphis-based digital agency that designs custom WordPress websites, builds web applications such as eCommerce and membership systems, and provides ongoing website hosting, maintenance, and social media management services. The company serves small businesses, nonprofits, and local service organizations seeking to establish or improve their digital presence.
Product overview
New Urban Media is a Memphis-based web/UX design studio offering a comprehensive suite of digital services. The core offering consists of custom WordPress website design and development, supplemented by data-driven web applications (eCommerce, membership systems, event management, real estate MLS, LMS, job boards). Additional services include SiteCare managed hosting and maintenance plans, social media management and marketing, and listings management via Yext integration. The company builds exclusively on the WordPress CMS framework and integrates Yoast SEO, Stripe payments, and Google Analytics into its deliverables.
Differentiator
Problem solved
Functional benefit
Products and services
- Custom Website Design Custom-designed WordPress websites built for small businesses, nonprofits, and local service organizations in the Memphis area, tailored to brand identity and business objectives.
- Web Application Development Custom web application development including eCommerce platforms, membership systems, and event management solutions built on WordPress for businesses needing functional online tools beyond a standard website.
- SiteCare Hosting, Maintenance & Support Subscription-based website hosting, security updates, backups, and ongoing technical support service for clients' websites, ensuring uptime, performance, and protection against vulnerabilities.
- Social Media Management & Marketing Ongoing social media account management and digital marketing services, including content creation, posting, audience engagement, and brand presence expansion across social platforms for businesses and organizations.
- Listings Manager (Yext) Managed business listings service leveraging Yext technology to keep a business's name, address, phone number, and other directory information consistent and accurate across online directories and search platforms.
Quantifiable outcome
- 99% of new clients report previous negative experiences with web designers leaving them without support
- +1 more outcomes
Companies that use Urban Media
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles1 record
Urban Media technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability1 record
Feature6 records
Urban Media partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- YextcoreNew Urban Media is a Yext Certified Partner, reselling the Yext listings management platform to clients. Through this partnership, they offer business listings management across 100+ directories, maps, apps, search engines, voice assistants (Alexa, Siri), and social networks. This enables clients to update business information once and publish it everywhere.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
Urban Media competitors and assessment
Company assessmentRegional players
Market position
Weaknesses5 records
Competitive moat3 records
Key risks7 records
Key highlights7 records
Customer concentration
Urban Media social profiles
Digital presenceUrban Media compliance and trust
Trust signalCompliance4 records
Urban Media financial estimates
Financial estimateRevenue estimate
Valuation estimate
Urban Media leadership team
Management profileNumber of profiles
Profiles1 record
Urban Media funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Urban Media M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Urban Media
What does Urban Media do?
Urban Media (DBA: New Urban Media) is a Memphis-based digital agency that designs custom WordPress websites, builds web applications such as eCommerce and membership systems, and provides ongoing website hosting, maintenance, and social media management services. The company serves small businesses, nonprofits, and local service organizations seeking to establish or improve their digital presence.
Is Urban Media a public or private company?
Urban Media is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Urban Media founded?
Urban Media was founded in 2012. It employs 11 to 50 people.
Where is Urban Media based?
Urban Media is headquartered in Memphis, United States, in the North America region.
How does Urban Media make money?
Four revenue lines are on record. SiteCare Subscription Plans are the primary driver. The others are web Design & Development Services, social Media Management and listings Management (Yext).
Who are Urban Media's main competitors?
Archer Malmo is listed as a regional player.
Does Urban Media have an API?
No public API is recorded for Urban Media.
What industry is Urban Media in?
Urban Media's product category is Web Design and Digital Marketing Services. Its primary akta.pro industry code is BPAFAAAE, Social Media & Community Management. Its NAICS code is 541810 and its SIC code is 7311.