E-Bureauet

What E-Bureauet does

E-Bureauet ApS is a privately held Danish digital commerce agency founded in 2003 by Carsten Düring and headquartered in Copenhagen, with a delivery office in the Philippines. The company provides end-to-end digital commerce services — strategy, design, architecture, platform implementation, analytics, and ongoing support — to enterprise clients primarily in Northern Europe. Its core offering, formalized in 2024 as the "Commerce Teams" concept, is a remote specialist team delivery model that embeds dedicated groups of consultants into client organizations to develop and operate complex e-commerce platforms. E-Bureauet is an official Umbraco Gold Partner and holds deep implementation expertise across the major enterprise platforms: SAP (Commerce Cloud and S/4HANA), Salesforce (Commerce Cloud/Agentforce, Service Cloud, Marketing Cloud), Adobe (Commerce and Analytics), Sitecore, Microsoft Dynamics 365 Business Central, and PIM solutions (Akeneo, Pimcore, Struct, InRiver). Named customers include Imerco, Royal Unibrew, Zizzi, Baxter, Sidel, The Athlete's Foot, and Kungliga Operan, spanning retail, beverage, healthcare, industrial, defense, and cultural sectors.

The business model is professional services and consulting revenue, delivered through project-based engagements, dedicated remote team assignments, and recurring support contracts. Support is sold in four monthly subscription tiers (Bronze, Silver, Gold, Platinum) with SLA-based response times ranging from 4 hours to 1 hour for critical issues. Go-to-market is enterprise field sales, supplemented by consultation meetings ("kaffemøde"), LinkedIn and Facebook presence, and a content-marketing engine built around case studies. After a period under Kunde & Co Group (2010-2021), Carsten Düring regained full ownership in 2021, returning the company to founder-controlled independence. Headcount grew from 30 employees in 2015 to 50 by 2023, with the Philippines office supporting cost-effective delivery for European enterprise clients.

Name

E-Bureauet

Legal name

E-Bureauet ApS

Website

https://e-bureauet.dk

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Digital Commerce Services

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

B2B/EDI & Partner Integration (BPAMAOAJ)

akta.pro secondary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

Keywords

• Digital commerce services
• E-commerce implementation
• Platform integration services
• Remote commerce teams
• Web development agency

Headquarters

HQ city

Copenhagen

HQ country

Denmark

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. Professional Services & Consulting: E-Bureauet provides specialized digital teams on-demand, offering strategy, design, architecture, platform implementation, analytics, and performance optimization services. Revenue is generated through consulting engagements, project-based work, and ongoing support contracts with various service tiers.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

E-Bureauet provides dedicated remote Commerce Teams that drive and develop complex e-commerce platforms for enterprise clients. The agency delivers end-to-end digital commerce services across six practice areas: Strategy & Roadmap, Design & User Experience, Architecture & E-commerce, Platforms & Implementation, Analytics & Insights, and Performance & Loyalty, with deep specialization in major enterprise platforms including Adobe Commerce Cloud, SAP Commerce Cloud, Sitecore, Umbraco (Gold Partner), Salesforce Commerce Cloud, and supporting PIM, ERP, and analytics solutions.

Product overview

E-Bureauet is a digital commerce agency offering a comprehensive portfolio of services built around a core offering called Commerce Teams — remote specialist teams that cost-effectively drive and develop complex e-commerce platforms. The company operates across six primary service areas: Strategy & Roadmap, Design & User Experience, Architecture & E-commerce, Platforms & Implementation, Analytics & Insights, and Performance & Loyalty. E-Bureauet specializes in implementing and integrating leading technology platforms including SAP (Commerce Cloud and S/4HANA), Salesforce (including Commerce Cloud, Service Cloud, and Marketing Cloud via Agentforce), Adobe (Commerce and Analytics), Sitecore, Umbraco (Gold Partner), Dynamics 365 Business Central, and various PIM solutions (InRiver, Akeneo, Pimcore, Struct). The company also provides analytics solutions (Google Analytics, Adobe Analytics, Power BI), 24/7 support services in four tiers, and dedicated remote Commerce Teams that function as integrated extensions of client organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• Commerce Teams
• Strategy & Roadmap
• Design & User Experience
• Architecture & E-commerce
• Platforms & Implementation
• Analytics & Insights
• Performance & Loyalty
• 24/7 Support

Quantifiable outcome

• 24/7 support options available for critical business systems
• +1 more outcomes

Named customers15 records

Segments2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration25 records

AI capability3 records

Feature1 record

Partnerships

Three partnerships are on record, tiered significant, core and minor.

• Merkle/DentsusignificantStrategic or Co-development Partner · 1 January 2018In 2018, E-Bureauet entered into a partnership with Merkle/Dentsu, a major digital marketing and technology group. This partnership provided access to greater resources and network while maintaining independent operations.
• UmbracocoreTechnology or IntegrationE-Bureauet is an official Umbraco Gold Partner, providing certified expertise in Umbraco CMS implementation and development.
• Core PH Web Solutions Inc.minorOthersData sub-processor for GDPR compliance purposes, handling data processing activities.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Knowit: Nordic digital and tech consultancy with e-commerce, CMS, and ERP integration practices. Comparable to E-Bureauet as a multi-platform digital transformation partner serving enterprise clients across the Nordics.
• Valtech: Global digital experience and commerce agency with strong Nordic roots and deep expertise in Sitecore, Salesforce, Adobe, and SAP platforms. Directly competes with E-Bureauet for enterprise commerce transformation mandates across Northern Europe.
• Vaimo: Swedish-headquartered global digital commerce agency specializing in Adobe Commerce, Salesforce Commerce Cloud, and other enterprise platform implementations. Most comparable to E-Bureauet in terms of service portfolio, platform stack, and enterprise focus, but with a larger international footprint.
• IIH Nordic: Nordic digital commerce consultancy specializing in Salesforce Commerce Cloud, SAP Commerce, and other enterprise platforms. Direct competitor to E-Bureauet for enterprise commerce implementations in the Nordic market.
• Curamando: Swedish digital growth and commerce consultancy focused on performance, analytics, and commerce optimization. Comparable to E-Bureauet's Performance & Loyalty and Analytics & Insights service lines.
• Makeable: Danish digital agency focused on e-commerce, CMS, and digital transformation with a similar platform stack including Umbraco. Directly comparable to E-Bureauet in geography, size, and target enterprise customer base in Denmark.

Regional players

• Netlight: Nordic IT and digital strategy consultancy with offices across Northern Europe. Comparable to E-Bureauet in digital strategy and transformation consulting, though broader in scope and larger in scale.

Broad incumbents

• Deloitte Digital: Global consultancy's digital practice offering enterprise commerce, CRM, and CMS implementations including SAP and Salesforce. Overlaps with E-Bureauet's enterprise digital transformation services as a much larger incumbent.
• Accenture Song: Global digital transformation arm of Accenture offering commerce, CMS, and platform implementation services across all major enterprise platforms. Competes with E-Bureauet for large enterprise mandates with much greater scale and global reach.
• BearingPoint: European management and technology consultancy with strong SAP and digital commerce practices. Comparable to E-Bureauet's SAP Commerce Cloud and S/4HANA integration services, serving Nordic enterprise clients with broader consulting offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ebureauet
• LinkedInlinkedin.com/company/e-bureauet

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about E-Bureauet