National Concierge Association Washington D.C. Chapter

Professional Association Membership Servicesncakey.org

Company typePrivate
Founded1998
HeadquartersMinneapolis, United States
Headcount—
GTM typeB2B
OfferingServices

National Concierge Association Washington D.C. Chapter firmographics

Firmographics

Name: National Concierge Association Washington D.C. Chapter
Legal name: National Concierge Association
Website: https://ncakey.org
Company type: Private
Founded year: 1998
Operating status: Operating
Ownership category
akta.pro rank

National Concierge Association Washington D.C. Chapter industry classification

Industry

Product category: Professional Association Membership Services
NAICS: Business Associations (813910), Professional Organizations (81392), Convention and Trade Show Organizers (561920)
SIC: Services-Membership Organizations (8600)
akta.pro primary industry: Association & Society Conference Management (Nonprofit, Professional Bodies) (THAHACAA)
akta.pro secondary industries: Porterage & Concierge Services (BPABAEAC), Meeting & Conference Planning & Coordination (HSACADAA)

Keywords

Professional association services
Hospitality membership programs
Concierge certification programs
Industry networking events
Educational conferences

Where National Concierge Association Washington D.C. Chapter is headquartered

Location

Headquarters

HQ city: Minneapolis
HQ country: United States
HQ region: North America

Offices5 records

Markets served

National Concierge Association Washington D.C. Chapter business model

Business model

GTM type: B2B
Offering type: Services
Cost components: Personnel, Operations, Marketing or Sales, Others

Revenue model

Membership Dues: The NCA generates revenue through membership fees. Concierge professionals join as members through local chapters or the At Large virtual chapter. Associate Concierge members (hospitality professionals with similar roles but different titles) and Affiliate Partners (businesses offering products/services to concierge clientele) pay membership fees. Small businesses can join as affiliate partners for a few hundred dollars per year.
Conference and Event Revenue: Annual national conferences (NCA Educational Conference) generate revenue through conference registration fees. Events include educational sessions, networking opportunities, charitable activities, and gala dinners with awards ceremonies.

Pricing tiers

Model	Billing	Price
Subscription	Annual	Concierge Membership - Full professional membership for concierge professionals
Subscription	Annual	Associate Concierge Membership - For hospitality professionals with similar roles
Subscription	Annual	Affiliate Partner Membership - For businesses serving concierge clientele

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

National Concierge Association Washington D.C. Chapter product offering

Product offering

Core offering

The National Concierge Association provides tiered professional membership (Concierge, Associate Concierge, Affiliate Partner categories) along with the NCA Certified Concierge certification program, an annual NCA Educational Conference, and an NCA Endorsed Partner program for businesses serving concierge clientele. The Washington D.C. Chapter is a regional chapter delivering local networking, educational sessions, philanthropic activities, and member recognition across the Washington D.C. metropolitan area including Virginia and Maryland.

Product overview

The National Concierge Association operates a platform-based structure offering professional membership, certification, and networking services for concierge and hospitality professionals. The core offerings include tiered NCA Membership (Concierge, Associate Concierge, Affiliate Partner categories), the NCA Certified Concierge Program with a distinctive gold pin designation, the NCA Education Conference (annual events with 2026 scheduled for Charleston), and the NCA Endorsed Partner Program with Gold and VIP tiers. The NCA+ Program provides leadership development, while chapters including the Washington D.C. Metropolitan Area Chapter and At Large virtual chapter deliver localized and remote access to these services. The organization has grown membership by 300% since 2023, with over 60% of members holding designations.

Differentiator

Problem solved

Functional benefit

Products and services

NCA Membership Tiered membership program offering Concierge, Associate Concierge, and Affiliate Partner categories with benefits including networking, education, and professional development for hospitality professionals and businesses serving concierge clientele.
NCA Certified Concierge Program Professional certification program granting NCA Certified Concierge status based on service excellence, continuing education, community involvement, and organizational activity; recipients earn a distinctive gold pin signifying membership in the elite corps of NCA Concierge professionals.
NCA Educational Conference Annual educational conference bringing together concierge and hospitality professionals for training, networking, and professional development with the 2026 conference scheduled for August 6-8 in Charleston, South Carolina at the Francis Marion Hotel.
NCA Endorsed Partner Program Program recognizing businesses that offer exceptional products or services enhancing concierge clientele experience, with tiered levels including Gold Endorsed and VIP Partner designations featuring website visibility and access to the membership list for referral business.
NCA+ Leadership Program Leadership development program designed to build leadership within the concierge industry, providing structured career growth resources for NCA members.
Washington D.C. Metropolitan Area Chapter Regional chapter serving the Washington D.C. metropolitan area with certified concierges, board of directors, and endorsed partners across cities including Arlington Virginia, Landover Maryland, National Harbor, and Fort Washington.
NCA At Large Chapter Virtual chapter serving concierge professionals and hospitality partners in locations without a physical chapter, offering the same membership benefits and certification programs as in-person chapters.

Companies that use National Concierge Association Washington D.C. Chapter

Customer profile

Named customers5 records

Segments3 records

Ideal customer profiles2 records

National Concierge Association Washington D.C. Chapter technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

National Concierge Association Washington D.C. Chapter partnerships and signals

Strategic signal

Partnerships

18 partnerships are on record, tiered core and minor.

St. Jude Children's Research HospitalcoreStrategic or Co-development Partner · 23 August 20182018 NCA Conference philanthropy partner. Domino Event Center at St. Jude hosted conference tour and philanthropic activity.
Erik Therwanger (Think Great)coreStrategic or Co-development Partner · 4 August 2016Featured speaker at 2016 NCA Conference. Think Great is a thought leadership/expertise company whose founder speaks on topics relevant to concierge professionals.
Ray Brimble, Lynxs Group LLCcoreStrategic or Co-development Partner · 4 August 2016Featured speaker at 2016 NCA Conference and 2016 Conference Charity Challenge participant. Austin, Texas based business.
Tony Curtis, Classic Concierge Inc.coreStrategic or Co-development Partner · 4 August 2016Featured speaker at 2016 NCA Conference. President of Classic Concierge Inc. serving Washington DC metropolitan area. Won Concierge Outstanding Service Award and Outstanding Associate Award (2019, AOBA).
Randy Bernstein (Magic By Randy)minorStrategic or Co-development Partner · 4 August 2016Featured speaker at 2016 NCA Conference, providing entertainment/conference programming.
Robert Six, Zeller Realty GroupminorStrategic or Co-development Partner · 4 August 2016Featured speaker at 2016 NCA Conference, sharing expertise on real estate/hospitality topics.
Chanhassen Dinner TheaterscoreStrategic or Co-development Partner · 4 August 2016Awarded NCA International Partner Of The Year 2016. Minnesota-based entertainment venue serving concierge clientele.
Papillon Grand Canyon HelicopterminorStrategic or Co-development Partner · 4 August 2016Awarded NCA Best Chapter Affiliate Partner (NCA-Nevada Chapter). Las Vegas-based helicopter tour company serving concierge clientele.
Doctors To You LLCminorStrategic or Co-development Partner · 4 August 2016Awarded NCA Best Chapter NEW Affiliate Partner (NCA-Washington DC Metropolitan Area Chapter). Healthcare concierge service.
AOBA (Association of Building Owners)coreStrategic or Co-development Partner · 4 August 2016AOBA held its 2019 Annual Meeting Luncheon at the Mayflower Hotel where Anthony Curtis of Classic Concierge Inc. won Outstanding Associate Award. AOBA represents building owners/managers in the DC metro area.
National Civil Rights MuseumminorStrategic or Co-development Partner · 4 August 20162018 NCA Conference partner. Conference included visit to National Civil Rights Museum with Faith Morris as speaker.
BE LUXminorStrategic or Co-development PartnerAt Large Endorsed Partner. San Jose, California-based luxury goods/services provider serving concierge clientele.
Alexander RecruitingminorStrategic or Co-development PartnerAt Large Endorsed Partner. Houston, Texas-based recruiting firm. Lindsay Maxwell-Stewart is Owner and Founder.
HipMapsminorStrategic or Co-development PartnerAt Large Endorsed Partner. Sonoma, California-based mapping/location services. Rachel LeRoy is Founder.
Club Concierge ConnectivityminorStrategic or Co-development PartnerAt Large Endorsed Partner. Los Cabos, Mexico-based concierge services. Sergio Blancarte is Founder and CEO.
The Presidential ConciergeminorStrategic or Co-development PartnerAt Large Endorsed Partner. South Africa-based concierge services. Ugochukwu Asiegbu is Owner and Founder.
St. James Place Retirement CommunityminorStrategic or Co-development PartnerAt Large Endorsed Partner. Baton Rouge, LA-based retirement community with concierge services. Becky Woodling is Director.
Wild ApricotcoreTechnology or IntegrationMembership software provider powering the NCA membership platform and website features like the contact form and member management.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

National Concierge Association Washington D.C. Chapter competitors and assessment

Company assessment

Direct peers

Les Clefs d'Or USA: The U.S. chapter of the international Les Clefs d'Or society of hotel concierges. Directly comparable to NCA because both are membership-based associations serving professional hotel and corporate concierges, offering networking, recognition (golden keys), and training.
Meeting Professionals International (MPI): Global association for meeting and event professionals. Comparable to NCA in offering tiered membership, certifications, an annual conference, and chapter-based networking, although MPI targets meeting planners rather than concierges.
Professional Convention Management Association (PCMA): Association for business events and convention management professionals. Comparable to NCA because it operates a similar model of membership tiers, professional certification (CMP), annual convention, and chapter education programs.
Hospitality Sales and Marketing Association International (HSMAI): Global membership organization for hospitality sales, marketing, and revenue optimization professionals. Comparable to NCA because it offers chapter-based membership, certification programs, and an annual conference for a defined hospitality sub-discipline.
Society of Incentive & Travel Executives (SITE): Global association for the incentive and corporate travel industry. Comparable to NCA in operating a chapter-based membership model, certification, and annual conference serving a defined hospitality sub-profession.
American Culinary Federation (ACF): A U.S. professional association for chefs and culinary professionals. Comparable to NCA in operating a chapter-based membership structure, professional certification (Certified Executive Chef), and annual educational conference for a hospitality sub-discipline.

Broad incumbents

American Hotel & Lodging Association (AHLA): The largest U.S. trade association for the hotel and lodging industry. Comparable as a membership association serving hospitality professionals with education, certification, and advocacy, though it covers the broader hotel industry rather than the concierge niche specifically.
International Association of Conference Centres (IACC): Global association for meeting venues and conference center operators. Comparable as a niche membership association with tiered membership, annual conference, and quality standards for hospitality-adjacent venues.
American Society of Association Executives (ASAE): The professional society for association executives. Comparable to NCA as the umbrella organization for association-style businesses, providing certification (CAE), annual conference, and best-practice resources relevant to operating NCA itself.

Emerging players

National Association of Concierge Professionals (informal industry segment): Smaller regional or digital-first concierge professional groups. Comparable to NCA as alternative membership communities for concierges, typically with less national footprint and fewer formal certification programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

National Concierge Association Washington D.C. Chapter financial estimates

Financial estimate

Revenue estimate

Valuation estimate

National Concierge Association Washington D.C. Chapter leadership team

Management profile

Number of profiles

Profiles3 records

National Concierge Association Washington D.C. Chapter funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

National Concierge Association Washington D.C. Chapter M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about National Concierge Association Washington D.C. Chapter

What does National Concierge Association Washington D.C. Chapter do?

Is National Concierge Association Washington D.C. Chapter a public or private company?

National Concierge Association Washington D.C. Chapter is a private company. It is classified as nonprofit foundation owned and is currently operating.

When was National Concierge Association Washington D.C. Chapter founded?

National Concierge Association Washington D.C. Chapter was founded in 1998.

Where is National Concierge Association Washington D.C. Chapter based?

National Concierge Association Washington D.C. Chapter is headquartered in Minneapolis, United States, in the North America region.

How does National Concierge Association Washington D.C. Chapter make money?

Two revenue lines are on record. Membership Dues are the primary driver. The others are conference and Event Revenue.

Who are National Concierge Association Washington D.C. Chapter's main competitors?

Direct peers on record are Les Clefs d'Or USA, Meeting Professionals International (MPI), Professional Convention Management Association (PCMA), Hospitality Sales and Marketing Association International (HSMAI), Society of Incentive & Travel Executives (SITE) and American Culinary Federation (ACF). Broad incumbents are American Hotel & Lodging Association (AHLA), International Association of Conference Centres (IACC) and American Society of Association Executives (ASAE). National Association of Concierge Professionals (informal industry segment) is listed as an emerging player.

Does National Concierge Association Washington D.C. Chapter have an API?

No public API is recorded for National Concierge Association Washington D.C. Chapter.

What industry is National Concierge Association Washington D.C. Chapter in?

National Concierge Association Washington D.C. Chapter's product category is Professional Association Membership Services. Its primary akta.pro industry code is THAHACAA, Association & Society Conference Management (Nonprofit, Professional Bodies), with a secondary code of BPABAEAC, Porterage & Concierge Services. Its NAICS code is 813910 and its SIC code is 8600.