What North Star Support Group does

North Star Support Group (NSSG) is a privately held risk management and crisis support firm headquartered in Bucharest, Romania, with licensed regional offices in Cairo (Egypt) and Kyiv (Ukraine) and representation in ten additional countries across Europe, MENA, North America, and Asia-Pacific. Founded in 2017 under CEO Alessandro Martello and operating as North Star Support Group SRL, the company delivers bespoke professional services across six core practices: Physical and Mobility Risk (travel risk management, executive protection, emergency evacuation, secure transportation, medical solutions, and security manpower), Enterprise and Project Risk (ERM implementation, embedded risk practitioners, project-based risk), Intelligence Services (due diligence, compliance intelligence, geopolitical support, and specialized capabilities including the Behavioural Recognition System), Crisis Management, Cyber and Business Forensics, and the NSSG Training Academy.

The technology platform underpinning service delivery includes the proprietary 24/7 C3i (Command, Control, Communication and Intelligence) operations center in Bucharest, the Argus App for traveler GPS tracking and SOS activation, AI-Powered Video Analytics, and the BRS for OSINT-based psychological profiling and sentiment intelligence. NSSG holds ISO 9001, ISO 18788, ANSI/ASIS PSC.1-2022, ICoCA, NATO NSPA, OSAC, and UN Global Compact credentials, and is supported by an advisory board of former senior officials from the FBI, CIA, NYPD Intelligence, Israeli Police Counter Terror Unit, US Army Special Forces, and NATO.

The business model is direct enterprise sales through confidential consultation, discovery calls, and custom quotations with multi-year contract structures. There is no self-serve channel, no public pricing, and no recurring subscription product; revenue is generated through professional services and managed embedded engagements. The company serves corporate leaders, high-net-worth individuals, government/diplomatic personnel, multinational corporations, NGOs, and international bodies operating in elevated-risk environments, with customer concentration spread across technology, infrastructure, government, luxury retail, financial services, gaming, pharmaceutical, construction, hospitality, and logistics sectors.

Name

North Star Support Group

Legal name

North Star Support Group SRL

Website

https://nssg.global

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

North Star Support Group is a privately held Bucharest-based risk management firm delivering bespoke security, intelligence, crisis management, cyber forensics, and training services through licensed offices in Romania, Egypt, and Ukraine to enterprises, governments, NGOs, and high-net-worth clients operating in elevated-risk environments.

Ownership category

akta.pro rank

Product category

Security and Risk Management Services

NAICS

Security Guards and Patrol Services (561612), Security Systems Services (56162), Investigation and Personal Background Check Services (561611), Computer Systems Design and Related Services (54151)

SIC

Services-Management Consulting Services (8742), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Security Systems Monitoring & Dispatch (SOC/Remote Guarding) (IMAIAEAF)

akta.pro secondary industries

Managed Detection & Response (MDR) & SOC Services (HDADAGAG), VIP/White-Glove & Executive Support (BPAAABAL)

Keywords

• Risk management services
• Executive protection
• Crisis management
• Cyber forensics
• Security consulting

Headquarters

HQ city

Bucharest

HQ country

Romania

HQ region

Europe

Offices10 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional Risk Management Services: Bespoke and flexible professional services including physical risk management, enterprise risk management, intelligence services, crisis management, cyber forensics, and executive protection. Services are tailored to client requirements and priced through custom quotations following discovery assessments.
2. Embedded Risk Practitioners: Embedded risk management professionals who work directly within client organizations to define and implement effective risk management solutions. Ongoing engagement model with continuous risk oversight.
3. Training Academy: Comprehensive e-learning modules, online sessions, and in-person training adhering to international standards, tailored to meet clients' specific needs. Includes crisis management training, hostile environment awareness training (HEAT), and executive protection training.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

North Star Support Group (NSSG) is a global risk management and crisis support firm providing bespoke professional services across six integrated practice areas: Physical and Mobility Risk, Enterprise and Project Risk, Intelligence Services and Solutions, Crisis Management, Cyber Forensics, and the NSSG Training Academy. The company delivers intelligence-led threat assessment, executive protection, secure transportation, emergency evacuation, due diligence, and embedded risk practitioners for corporations, governments, NGOs, and high-net-worth individuals operating in challenging environments. Service delivery is anchored by a proprietary 24/7 Command, Control, Communication and Intelligence (C3i) operations center and supported by the Argus travel risk app and AI-powered analytics.

Product overview

North Star Support Group (NSSG) is a risk management and crisis support company operating as a platform of integrated services rather than a single product. The portfolio comprises multiple core practice areas: Physical and Mobility Risk Practice (covering travel risk management, executive protection, emergency evacuation, secure transportation, medical solutions, and security manpower), Enterprise and Project Risk Practice (including ERM, embedded solutions, and project-based risk), Intelligence Services and Solutions (due diligence, compliance intelligence, geopolitical support, and specialized capabilities including the Behavioural Recognition System), Crisis Management, Cyber/Business Forensics, and the Dedicated Assistance Center (C3i) 24/7 operations hub. Supporting technology includes the Argus App (travel risk mobile platform with GPS tracking and SOS) and AI-Powered Video Analytics. The C3i center serves as the command infrastructure linking all services, while the NSSG Training Academy delivers customized training programs. Regional operations include NSSG Ukraine and NSSG Egypt as licensed offices.

Differentiator

Problem solved

Functional benefit

Brands

• C3i (Command, Control, Communication and Intelligence): Dedicated Assistance Center providing 24/7 global incident monitoring, personnel tracking, and emergency response coordination.
• Argus App
• NSSG Training Academy
• Behavioural Recognition System (BRS)

Products and services

• Physical and Mobility Risk Practice
• Travel Risk Management
• Executive Protection Services
• Emergency Evacuation Services
• Mobility Risk Transportation
• Physical and Mobility Risk Medical Solutions
• Physical Risk Manpower
• Mobility Risk Manpower
• P&M Risk Practice (Tailored Solutions)
• Enterprise and Project Risk Practice
• Enterprise Risk Management (ERM)
• Embedded Solutions
• Project Based Risk Practice
• Intelligence Services and Solutions
• Due Diligence and Background Check Services
• Operational and Compliance Intelligence
• Strategic Intelligence and Geopolitical Support
• Specialized Capabilities
• Behavioural Recognition System (BRS)
• Crisis Management
• Cyber Forensics
• Business Forensics
• Dedicated Assistance Center (C3i)
• Argus App
• AI-Powered Video Analytics
• NSSG Training Academy

Quantifiable outcome

• Intelligence-led risk assessment and real-time monitoring enables proactive threat mitigation before escalations
• +1 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature4 records

Partnerships

One partnership is on record.

• AmCham Italy (American Chamber of Commerce in Italy)minorOthersNSSG is featured on AmCham Italy website, suggesting membership in the American Chamber of Commerce in Italy which facilitates business connections between American and Italian companies.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Pinkerton: Investigative and security services firm offering corporate investigations, executive protection, and consulting. Comparable to NSSG's physical security, investigations, and embedded risk practices.
• S-RM: Intelligence-led cyber security and corporate intelligence consultancy serving corporates, law firms, and financial institutions. Highly comparable to NSSG's intelligence services, due diligence, and cyber forensics practices.
• Drum Cussac: UK-based risk management and security consultancy serving corporate and private clients globally. Closely comparable to NSSG in scale and service mix — executive protection, travel risk, intelligence, and security consulting.
• Crisis24 (GardaWorld): Integrated risk management, executive protection, intelligence, and 24/7 assistance center provider formed through GardaWorld's combination with WorldAware. Direct competitor across NSSG's executive protection, intelligence, and travel risk practices.
• Kroll: Global provider of investigations, business intelligence, cyber, and risk advisory services. Comparable to NSSG's due diligence, business forensics, cyber forensics, and intelligence offerings at materially larger scale.
• Control Risks: Global risk consultancy delivering political risk, security, integrity, and crisis response services to multinational corporates and governments. Closest pure-play peer to NSSG's intelligence, ERM, and crisis practices.
• AS Solution: Boutique executive protection and secure transportation firm serving corporate and high-net-worth clients. Closely comparable to NSSG's executive protection and mobility risk transportation services at similar boutique scale.
• International SOS: Global leader in travel risk management, medical assistance, and security services with 24/7 assistance centers serving multinationals and governments. Directly comparable to NSSG's travel risk, evacuation, and C3i-style offering at much larger scale.

Broad incumbents

• G4S / Allied Universal: Largest global manned security services provider offering physical security, risk consulting, and protective services. Overlaps with NSSG's physical risk manpower, manned guarding, and event security practices at vastly greater scale.
• FTI Consulting: Global business advisory firm offering corporate finance, risk, investigations, and dispute advisory services. Overlaps with NSSG's business forensics, compliance intelligence, and ERM practices but within a much broader professional services portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/NSSGglobal
• Facebookfacebook.com/NSSGglobal
• LinkedInlinkedin.com/company/nssgglobal

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about North Star Support Group