The Exchange Dubbo

What The Exchange Dubbo does

The Exchange Dubbo Pty Ltd operates a community-first coworking and events organization with two locations in regional New South Wales, Australia — the flagship in Dubbo (opened 2018 in a restored former Telstra post office and telephone exchange) and a second site in Narrabri (opened May 2022 in the restored Faulkners Cordial Factory and Ice Works heritage precinct). The company provides flexible workspace products including hot-desking coworking memberships (priced $250-$500/month across 2-year, 12-month, and monthly terms), dedicated private offices for 1-5 persons (from $1,000/month), a virtual office membership ($60/month), and bookable meeting and event spaces (Sawn Rocks, Waa Gorge, Kaputar rooms and a 150-person courtyard) on hourly and daily rates. Technology is light: self-service booking runs through the third-party HamletApp platform, with 24/7 keyless pincode access for members, and no proprietary AI/ML or API capabilities disclosed.

Revenue is generated across five streams: recurring coworking and office subscriptions, usage-based meeting and event hire, the "Seats for the Brave" corporate sponsorship program (three tiers at $6,000-$12,000/year funding subsidized workspace for regional bush founders), CEO-led speaking and facilitation services (with fees reinvested into community programs), and grant/funding-supported programming via the TEBA Business Activator joint venture with Narrabri Shire Council running through June 2026. The customer base spans regional freelancers and remote workers (primary segment), small business owners and founders, organizations needing offsite meeting and event space, and event hosts across enterprise, government (NSW Department of Regional NSW, NSW National Parks), education (University of Melbourne), and nonprofit verticals. Distribution is direct and self-serve, with no third-party resellers. The company employs 1-10 people, has no disclosed parent company or external institutional funding, and is led by founder and CEO Jillian Kilby.

Name

The Exchange Dubbo

Legal name

The Exchange Dubbo Pty Ltd

Website

https://yourexchange.co

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

The Exchange Dubbo is a community-first coworking and events organization operating two heritage locations in regional NSW (Dubbo and Narrabri), providing flexible desks, private offices, meeting rooms, and event space to regional founders, freelancers, and organizations, alongside social-impact programs and sponsorship initiatives.

Ownership category

akta.pro rank

Product category

Coworking and Flexible Workspace

NAICS

Services to Buildings and Dwellings (5617)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro industry

PRIMARYTHAFADAJ

Coworking Cafes / Work Cafes

Travel & Hospitality/Foodservice & Beverage (Restaurants, Cafes, Bars)/Cafes & Coffee Shops

Keywords

• Coworking spaces
• Flexible workspace
• Meeting room rentals
• Private office leasing
• Community networking events

Headquarters

HQ city

Dubbo

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Coworking Memberships: Monthly subscriptions for access to coworking desks and amenities. Includes 24/7 access, meeting room bookings, and community facilities. Offered at tiered pricing based on contract length (month-to-month, 12-month, or 2-year commitments).
2. Private Office Tenancy: Dedicated private office spaces leased on monthly basis. Includes all utilities, meeting room access, and reception services. Spaces accommodate 1-5 persons with flexible configurations.
3. Meeting Room and Event Space Hire: Hourly and daily rental of meeting rooms, workshop spaces, and the outdoor courtyard. Spaces booked via online platform or phone, serving client meetings, team events, conferences, and social functions.
4. Speaking and Facilitation Services: CEO Jillian Kilby offers speaking, facilitation, and mentoring services. Revenue reinvested into The Exchange's community programs. Fees depend on engagement type (keynote, panel, workshop development, mentoring at $300/hour).
5. Seats for the Brave Sponsorship: Corporate sponsorship program funding workspace for regional bush founders. Three tiers: $6,000/year (coworking space), $9,000/year (dedicated desk), $12,000/year (private office).

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

The Exchange Dubbo operates community-first coworking facilities in restored heritage main-street buildings in Dubbo and Narrabri (regional NSW, Australia). It sells flexible workspace products including coworking desks, private offices (1–5 persons), and meeting/event rooms (Sawn Rocks, Waa Gorge, Kaputar plus a courtyard) by the hour, day, or via tiered memberships. Revenue is supplemented by CEO speaking/facilitation services and the Seats for the Brave corporate sponsorship program that funds workspace for regional bush founders.

Product overview

The Exchange Dubbo is a community-first coworking and events organization operating across regional NSW with locations in Dubbo and Narrabri. The core product portfolio centers on flexible workspace solutions including coworking desks (hot desking), dedicated private offices (1-5 persons), and purpose-built meeting rooms (Sawn Rocks, Waa Gorge, Kaputar) available for hire by the hour, day, or year. Event space includes an outdoor courtyard accommodating 150 guests. These are complemented by tiered membership programs (monthly, 12-month, 2-year, virtual office) bundled with amenities like WiFi, printing, phone booths, and reception services. The company also operates social impact programs including TEBA (The Exchange Business Activator), a business development initiative in partnership with Narrabri Shire Council, and the Seats for the Brave sponsorship program providing subsidized workspace for regional founders. Speaking and facilitation services by CEO Jillian Kilby round out the offering, with proceeds supporting community programs.

Differentiator

Problem solved

Functional benefit

Brands

• Seats for the Brave: A sponsorship initiative launched to support geographically isolated small business people and regional bush founders with workspace, support, and resources.
• TEBA (The Exchange Business Activator)

Products and services

• Coworking Desks Flexible hot-desking in communal workspace at The Exchange Dubbo and Narrabri with 24/7 secure pincode access for members, bundling WiFi, utilities, tea/coffee, printing, and phone booth access. Sold as tiered memberships (monthly, 12-month, 2-year) and pay-as-you-go day passes ($30 half day, $50 day, $300 ten-visit pass).
• Private Offices Dedicated private office spaces for 1–5 persons on main-street locations with 24/7 pincode access, fully furnished, with all outgoings, utilities, free meeting room use and reception services included. Priced from $1,000 per month (POA) on monthly tenancies.
• Meeting Rooms Purpose-built meeting rooms bookable by the hour or day: Sawn Rocks Room (up to 3 people, $40/hour or $120/day), Waa Gorge Room (up to 8 people, $80/hour or $240/day), and Kaputar Room (up to 30 people, $100–$150/hour or $600–$800/day). Each includes AV equipment and whiteboards, and is available to members and external bookers via the HamletApp online platform.
• Workshop and Event Spaces Event venues for workshops, conferences, board meetings, social events and private dinners, including the outdoor courtyard (up to 150 guests, $550/day dry hire) plus the larger configurations of Kaputar Room. Full catering and event management support available.
• Virtual Office Membership Virtual office membership providing a regional main-street business address, mail collection services and a 30% discount on meeting rooms at $60 per month, for professionals and small businesses that need a credible address without a physical desk.
• Seats for the Brave Sponsorship Program Corporate-sponsored workspace program for regional bush founders and isolated small business owners. Tiered annual sponsorships at $6,000 (coworking space), $9,000 (dedicated desk), or $12,000 (private office) per year fund a 'Brave Founder' member's full workspace access and community inclusion.
• TEBA (The Exchange Business Activator) Business activator program delivered in partnership with Narrabri Shire Council providing capacity building, learning lunches, networking events and business development opportunities for regional businesses, with council funding and a Small Business Liaison Officer supporting delivery.
• Speaking and Facilitation Services Founder-CEO Jillian Kilby delivers keynote speaking, panel participation, MC services, facilitation, mentoring ($300/hour) and business development program delivery for clients including government departments and corporate audiences. Revenue is reinvested into The Exchange's community programs.

Quantifiable outcome

• 600+ members in network
• +3 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Narrabri Shire CouncilcoreStrategic or Co-development PartnerJoint venture partnership to design and facilitate the TEBA (The Exchange Business Activator) program. The program aims to enable economic recovery, community resilience, and job creation in the Narrabri region through capacity building, networking, and business development opportunities through June 2026. Council provides funding and Small Business Liaison Officer support.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Hub Australia: Hub Australia is a major Australian coworking and flexible workspace operator with multiple locations across Sydney, Melbourne, Brisbane, Adelaide, and Perth. It directly competes with The Exchange by offering coworking desks, private offices, and meeting rooms, though it focuses on capital cities rather than regional towns.
• WOTSO WorkSpaces: WOTSO is an ASX-listed Australian flexible workspace operator offering coworking, virtual offices, and meeting rooms across multiple locations. Comparable to The Exchange in its flexible space offering and recurring revenue model, though it operates in more urban and suburban markets.
• Workit Spaces: Workit Spaces operates coworking and flexible workspace locations across Australia and New Zealand. Similar offering to The Exchange in terms of coworking desks, private offices, and meeting rooms, with a comparable focus on community and member services.
• The Commons: The Commons is a coworking and serviced office operator in Melbourne and Sydney offering premium workspace with strong community programming. Directly comparable to The Exchange in its community-led positioning and flexible office offerings, though it targets larger urban markets.
• York Butter Factory: York Butter Factory is a Melbourne-based coworking and innovation hub offering flexible workspace and community programming for startups and entrepreneurs. Directly comparable to The Exchange in its community-led coworking model and event-driven engagement.

Broad incumbents

• WeWork: WeWork is a global coworking and flexible office operator with locations in Sydney, Melbourne, and other major cities. It offers overlapping services (coworking, private offices, meeting rooms) but operates at much larger scale and focuses on urban markets rather than regional towns.
• IWG (Regus/Spaces): IWG is the world's largest flexible workspace operator, running brands like Regus, Spaces, and HQ across Australia. It competes with The Exchange in the flexible office space category but serves different segments and geographies, with a broader service portfolio.

Emerging players

• Stone & Chalk: Stone & Chalk operates innovation hubs and coworking spaces in Sydney, Melbourne, and Adelaide focused on startups and emerging tech. Comparable to The Exchange in its community programming and member support, though with a fintech/tech specialization.
• Inspire9: Inspire9 is a Melbourne-based coworking space focused on startups, entrepreneurs, and community. Similar to The Exchange in its community-led approach and event programming, though operating in an urban market.

Regional players

• River City Labs: River City Labs is a Brisbane-based coworking and startup accelerator space. Comparable to The Exchange in its community programming and startup support focus, though operating in a larger metropolitan market than The Exchange's regional NSW focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/yourexchange
• LinkedInlinkedin.com/company/the-exchange-dubbo-pty-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Exchange Dubbo