Bluffton Regional Medical Center

What Bluffton Regional Medical Center does

Bluffton Regional Medical Center is a for-profit, private community hospital located at 303 South Main Street in Bluffton, Indiana, serving Wells County and surrounding northeast Indiana communities. The facility operates a single campus within the Lutheran Health Network — a nine-hospital regional system owned by AllianceHealth Oklahoma — and offers a generalist service line spanning emergency services, diagnostic imaging (CT, MRI, X-ray, ultrasound, mammography, nuclear medicine), laboratory services, heart and stroke care, pulmonology, adult and pediatric rehabilitation, skilled nursing/swing bed, wound care, sleep medicine, pediatrics, and surgical services. Board-certified emergency physicians and specialty-certified nurses staff the hospital, with referrals routed to Lutheran Hospital for advanced care such as the Level 1 Heart program and on-site sleep studies at the Sleep Disorders Center.

The hospital's technology layer consists of standard healthcare IT rather than proprietary systems: the MyHealthHome (IqHealth) patient portal with Apple Health integration, InQuicker-powered online scheduling and telehealth, Swellbox for medical records requests, FollowMyHealth/Veradigm for historical records, and digital diagnostic imaging equipment. Accreditations include Joint Commission (laboratory), ACHC (home sleep testing), and ACR (ultrasound). Marketing and patient-acquisition channels include a 901+ article health library, monthly e-newsletter, community events, the DAISY Award nursing recognition program, and direct digital self-scheduling.

The business model is traditional fee-for-service hospital revenue: net patient service revenue from clinical encounters reimbursed by Medicare, Medicaid, commercial insurance, and self-pay, supplemented by a Charity Care Discount, Uninsured Discount, and Catastrophic Care Discount. A secondary affiliate revenue stream flows through the MedicareCompareUSA helpline partnership, in which Medicare plans pay MedicareCompareUSA directly when enrollments occur. Pricing is published via a CMS-compliant chargemaster and an online price estimator. The hospital functions primarily as a local access point whose economic significance sits within the broader Lutheran Health Network rather than as a standalone operating unit.

Name

Bluffton Regional Medical Center

Legal name

Bluffton Regional Medical Center

Website

https://blufftonregional.com

Company type

Private

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Bluffton Regional Medical Center is a private, for-profit community hospital in Bluffton, Indiana, operating within the Lutheran Health Network and owned by AllianceHealth Oklahoma. It serves Wells County and surrounding northeast Indiana with emergency, cardiac, stroke, imaging, laboratory, pediatric, rehabilitation, surgical, and swing-bed services.

Ownership category

akta.pro rank

Headquarters

HQ city

Bluffton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare Services Revenue: The hospital generates revenue through patient care services including emergency services, diagnostic imaging, laboratory services, surgical services, cardiac care, stroke care, rehabilitation services, skilled nursing care, wound care, and sleep medicine. Revenue is collected from insurance payers (Medicare, Medicaid, commercial insurance), uninsured patients paying directly, and financial assistance programs.
2. Medicare Helpline Services: Partnership with MedicareCompareUSA providing a free helpline (855-583-2003) connecting Medicare beneficiaries with licensed insurance agents to compare and enroll in Medicare plans. MedicareCompareUSA is paid directly by Medicare plans when enrollment occurs.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Bluffton Regional Medical Center is a community hospital that delivers acute inpatient, emergency, outpatient, surgical, diagnostic, rehabilitative, and long-term/skilled nursing care to patients in Wells County and northeast Indiana. Its digital layer provides patient access through the MyHealthHome portal, online scheduling/telehealth, and online medical records requests, while its parent Lutheran Health Network enables referrals for advanced specialty services such as the Level 1 Heart program.

Product overview

Bluffton Regional Medical Center is a community hospital offering comprehensive clinical services including diagnostic imaging, emergency services, heart care, laboratory services, pediatric care, pulmonology, rehabilitation (adult and pediatric), skilled nursing (swing bed program), sleep medicine, stroke care, surgical services, and wound care. The hospital also provides digital patient services including the MyHealthHome patient portal for accessing health records and managing appointments, online scheduling for ER check-in and various appointment types, telehealth video visits, and online medical records requests via Swellbox. Services are integrated within the Lutheran Health Network, enabling referrals to specialized centers such as Lutheran Hospital for advanced cardiac care (Level 1 Heart program) and its Sleep Disorders Center.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Services 24/7 emergency department with board-certified emergency physicians and ACLS-, BCLS-, PALS-, TNCC-certified ER nurses; equipped with digital diagnostic imaging and surgical suites; provides online check-in for non-life-threatening conditions.
• Diagnostic Imaging Diagnostic imaging and radiology services including CT scan, DEXA scan, digital mammography, lung cancer screening, MRI, nuclear medicine, ACR-accredited ultrasound, and X-ray.
• Heart Care Cardiac care for the heart and circulatory system including heart-healthy lifestyle guidance, emergency cardiac procedures, cardiac rehabilitation, and early heart attack care education.
• Stroke Care Stroke care covering education, prevention, emergency treatment of ischemic and hemorrhagic stroke, TIA management, stroke risk assessment, and rehabilitation.
• Laboratory Services Joint Commission-accredited laboratory providing routine diagnostic tests, screenings, and complex disease care planning including clinical chemistry, coagulation, hematology, immunology, microbiology, virology, and urinalysis.
• Pulmonology Care Pulmonary and respiratory health services including COPD evaluation/management, asthma treatment, bronchitis and emphysema care, and pulmonary rehabilitation with 24/7 respiratory therapist availability.
• Pediatric Care Pediatric services for newborns, infants, children, and adolescents in a dedicated inpatient unit staffed by board-certified pediatricians and PALS-certified nurses using a family-based treatment approach.
• Pediatric Rehabilitation Outpatient pediatric rehabilitation clinic offering physical, occupational, and speech therapy for children from infants to teenagers, treating autism spectrum disorder, developmental delays, Down syndrome, and speech/language delays.
• Rehabilitation Services Adult and pediatric inpatient and outpatient rehabilitation including physical therapy, occupational therapy, speech therapy, balance training, a vestibular program, and treatments for orthopedic and neurological conditions.
• Skilled Nursing Care (Swing Bed Program) Swing bed program helping patients continue recovery from illness, injury, or surgery after acute care discharge, providing 24-hour skilled nursing, IV and respiratory therapy, physical/occupational/speech therapy, nutrition counseling, and wound care.
• Sleep Medicine Sleep disorder diagnosis and treatment including ACHC-accredited home sleep testing, with on-site sleep studies referred to Lutheran Hospital's Sleep Disorders Center in Fort Wayne.
• Surgical Services General and specialized surgical procedures including cancer, endoscopy, ENT, gastroenterology, general surgery, minimally invasive, ophthalmology, orthopedics, pain management, plastics, podiatry, and vascular surgeries.
• Wound Care Treatment of chronic and non-healing wounds using advanced and traditional technologies for conditions including diabetic ulcers, circulatory wounds, crush injuries, gangrene, infections, and pressure sores.
• MyHealthHome Patient Portal Online patient portal enabling 24/7 access to health records, appointment requests, prescription refills, physician communication, lab results, and hospital stay details; integrates with Apple Health for iPhone access.
• Online Scheduling Free online self-scheduling and telehealth platform allowing patients to check in for estimated treatment times at urgent care centers or book appointments for ER, primary care, pediatrics, urology, mammography, and telehealth visits.
• Telehealth (Video Visits) Virtual telehealth video visits with providers for new and existing patients, accessed through the hospital's online scheduling platform.
• Medical Records Request (Swellbox) Online system for patients and providers to request copies of medical records/health information to be released, handled through Swellbox.

Quantifiable outcome

• 24/7 respiratory therapy practitioner availability
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Lutheran Health NetworkcoreStrategic or Co-development PartnerBluffton Regional Medical Center is owned and operated as part of the Lutheran Health Network, a system of hospitals and healthcare facilities across northeast Indiana. The network includes Dukes Memorial Hospital, Dupont Hospital, Lutheran Kosciusko Hospital, Lutheran Downtown Hospital, Lutheran Hospital, Lutheran Children's Hospital, The Orthopedic Hospital, Medstat, Redimed, and Lutheran Health Physicians. The network provides shared resources, physician staffing, specialized services, and referral pathways for advanced care.
• AllianceHealth OklahomacoreStrategic or Co-development PartnerBluffton Regional Medical Center is an AllianceHealth Oklahoma hospital. AllianceHealth is a hospital system that owns and operates community hospitals in Oklahoma and Indiana.
• MedicareCompareUSAminorGTM or Marketing PartnerPartnership with MedicareCompareUSA to provide a free Medicare helpline (855-583-2003) helping Medicare beneficiaries compare and enroll in Medicare plans. Licensed insurance agents assist consumers at no cost, with MedicareCompareUSA paid directly by Medicare plans when enrollment occurs.
• Lutheran Hospital - Level 1 Heart ProgramcoreStrategic or Co-development PartnerBluffton Regional Medical Center's ER participates in Lutheran Hospital's Level 1 Heart program for advanced cardiac care. For cases requiring more advanced care, ground and air transportation is available via Lutheran Hospital's critical care transport team.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Dukes Memorial Hospital: Sister hospital within the Lutheran Health Network. Small community hospital in Peru, Indiana offering comparable acute care, emergency, and outpatient services to Bluffton Regional Medical Center.
• Dupont Hospital: Sister hospital within the Lutheran Health Network in Fort Wayne, Indiana. Acute care community hospital with similar service mix to Bluffton including emergency, heart, surgical, and women's services.
• Lutheran Kosciusko Hospital: Sister hospital within the Lutheran Health Network in Warsaw, Indiana. Comparable community hospital serving a similar rural northeast Indiana market as Bluffton.
• Lutheran Downtown Hospital: Sister hospital within the Lutheran Health Network in Fort Wayne, Indiana. Provides overlapping acute care and emergency services under the same parent network as Bluffton.
• Lutheran Hospital: Flagship hospital of the Lutheran Health Network in Fort Wayne, Indiana. Provides the Level 1 Heart program and advanced specialty services that Bluffton refers patients to; directly comparable as a community/regional acute care hospital.
• Parkview Huntington Hospital: Community hospital in Huntington, Indiana operated by Parkview Health. Comparable small-market acute care hospital serving a neighboring northeast Indiana county and competing for similar patient populations.
• Adams Memorial Hospital: Independent community hospital in Decatur, Indiana serving a similar rural northeast Indiana market. Comparable service mix and patient demographic to Bluffton Regional Medical Center.

Broad incumbents

• Indiana University Health Ball Memorial Hospital: Regional hospital within the Indiana University Health system. Larger, multi-specialty health system operating broadly across Indiana with overlapping acute care capabilities.
• Parkview Regional Medical Center: Flagship tertiary hospital of Parkview Health in Fort Wayne, Indiana. Larger regional referral center competing with the Lutheran Health Network for specialty cases originating from Bluffton's catchment area.

Others

• Community Health Systems (CHS): Large for-profit hospital operator. Bluffton references a CHS recruitment email ([email protected]), suggesting operational or staffing linkage to Community Health Systems' broader portfolio of community hospitals.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/bluffton-medical-ctr

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bluffton Regional Medical Center