Lighthouse Nine

What Lighthouse Nine does

Lighthouse NINE Group is a Toronto-headquartered boutique management consulting firm that delivers organizational performance improvement across nine named disciplines: Organizational Design, Change Management, Leadership Development & Coaching, High Performance Teams, Sales Effectiveness, Culture & Engagement, Strategies for Growth, Insights & Organizational Accountability, and Supply Chain Effectiveness. The firm engages clients as Trusted Advisors, Coaches, and Trainers rather than as a software or product vendor, with delivery occurring through workshops, executive coaching, change management programs, team facilitation, and proprietary diagnostic assessments (including the Organizational Effectiveness Diagnostic Tool built on Galbraith's framework and the McQuaig 360 leadership review).

The business model is pure professional services: custom-scope consulting engagements, coaching programs, and workshop facilitation sold on a quote basis to enterprise and government clients, with a partner-led sales motion and content-driven lead generation through a blog, downloadable tools, and speaking engagements. Revenue streams are concentrated in advisory fees, with no disclosed productized SaaS, subscription, or licensing component; pricing is not publicly disclosed and is tailored to client scope. The firm operates three offices (Toronto, London, North Sydney) and serves an enterprise-heavy client base spanning food & beverage, mining, energy, financial services, healthcare, pharmaceuticals, retail, and public sector organizations.

The firm is privately held, founder- and partner-owned, with seven named partners including Founder Phil Drouillard and Managing Partner Christi Scarrow. Headcount sits in the 11-50 range, and revenue is not disclosed. There are no identified funding rounds, external institutional investors, or parent company relationships.

Name

Lighthouse Nine

Legal name

Lighthouse NINE Group

Website

https://lighthouse9.ca

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Lighthouse NINE Group is a Toronto-based boutique management consulting firm that delivers organizational performance improvement across nine disciplines — including leadership development, change management, sales effectiveness, and high-performance teams — to enterprise and government clients across Canada, the UK, and Australia.

Ownership category

akta.pro rank

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Technology or R&D, Operations, Infrastructure

Revenue model

1. Management Consulting Services: Professional consulting services delivered across nine organizational performance disciplines including Organizational Design, Change Management, Leadership Development, and Sales Effectiveness. Services are delivered through direct client engagement with senior consultants and partners.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Lighthouse NINE Group is a business management consulting firm that delivers nine Organizational Performance Disciplines — Organizational Design, Change Management, Leadership Development & Coaching, High Performance Teams, Sales Effectiveness, Culture & Engagement, Strategies for Growth, Insights & Organizational Accountability, and Supply Chain Effectiveness — to enterprise clients. Services are delivered through partner-led consulting engagements, workshops, executive coaching, and digital facilitation, supported by proprietary intellectual property such as the Organizational Effectiveness Diagnostic Tool and frameworks like Executive Presence in Action and The Boardroom Simulation.

Product overview

Lighthouse NINE Group is a business management consulting firm offering nine core Organizational Performance Disciplines: Organizational Design, Change Management, Leadership Development & Coaching, High Performance Teams, Sales Effectiveness, Culture & Engagement, Strategies for Growth, Insights & Organizational Accountability, and Supply Chain Effectiveness. The firm delivers services as a consulting practice rather than a software platform, working as Trusted Advisors, Coaches, and Trainers. In addition to consulting services, the firm offers specialized workshops (Executive Presence in Action, The Boardroom Simulation) and free downloadable tools (Leaders' Growth Mindset Question Cards, 6-Question RTO Readiness Framework, Organizational Effectiveness Diagnostic Tool). The portfolio is unified by the firm's approach to improving organizational performance through people, with expertise fused with client industry knowledge.

Differentiator

Problem solved

Functional benefit

Products and services

• Organizational Design Consulting service focused on structuring organizations to optimize performance, align resources with business priorities, and improve overall effectiveness. Aimed at enterprise clients undergoing transformation or seeking performance improvement.
• Change Management Expert advisory and coaching services to help organizations navigate and implement organizational changes effectively while reducing resistance and increasing ownership. Targets enterprises undergoing mergers, acquisitions, reorganizations, digital transformations, or return-to-office transitions.
• Leadership Development & Coaching Programs and coaching services to develop executive presence, leadership skills, and prepare leaders for C-suite and senior management roles. Aimed at senior executives, directors, VPs, and senior managers across enterprise clients.
• High Performance Teams Consulting services to build and develop teams with the ability to act horizontally, rely on each other, and maintain strong operating culture, based on six pillars: trust, working together, shared direction, accountability, commitment, and team structure.
• Sales Effectiveness Services focused on adapting sales organizations to empowered customer environments, including pipeline retooling, team alignment to selling cycles, and sales compensation optimization. Targets CPG and consumer goods enterprises facing hyper-competitive retail and market consolidation pressures.
• Culture & Engagement Services to help organizations create inclusive cultures, measure and change culture, and build employee engagement and psychological safety. Aimed at enterprises seeking culture transformation and accountability culture development.
• Strategies for Growth Strategic consulting to help organizations reignite growth, craft effective Go-To-Market strategies, and develop growth mindset cultures. Targets enterprises seeking strategic alignment and revenue growth.
• Insights & Organizational Accountability Services to help organizations create cultures of accountability and insight-based decision making, including analytics integration and data-driven strategy. Led by Managing Partner Christi Scarrow and supported by survey-based insights.
• Supply Chain Effectiveness Consulting services to optimize supply chain operations and enhance overall operational efficiency. Aimed at enterprises seeking supply chain and operational effectiveness improvements.
• Executive Presence in Action Station-based workshop with five stations where teams work on various aspects of executive presence including confidence, decisiveness, inclusiveness, public speaking, and body language. Designed for leaders seeking to elevate their executive presence.
• The Boardroom Simulation Workshop designed to prepare leaders for the C-suite by presenting real-life boardroom scenarios that test executive presence rules and decision-making skills. Aimed at directors and senior leaders.
• Organizational Effectiveness Diagnostic Tool

Quantifiable outcome

• 93% of workers expect to be held accountable but 66% find it difficult to hold others accountable (2023 survey by Christi Scarrow)
• +1 more outcomes

Named customers35 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Two partnerships are on record, tiered core and supporting.

• Four Corners GroupcoreStrategic or Co-development Partner · 20 February 2020Strategic partnership for talent attraction and diversity and inclusion recruitment. Four Corners Group is a strategic partner that helps Lighthouse NINE with attracting top talent and ensuring diversity and inclusion within the recruitment process. Christi Scarrow referenced this partnership when speaking at the FCPC HR Insights Forum.
• McQuaig InstitutesupportingTechnology or IntegrationTechnology partnership for 360 leadership assessment tools. Lighthouse NINE uses the McQuaig 360 assessment tool for executive leadership development and has been impressed with the results for leader development and feedback collection.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Korn Ferry: Global organizational consulting firm with dedicated practices in leadership development, talent management, organizational design and rewards — directly overlapping Lighthouse NINE's Leadership Development, Organizational Design and Change Management disciplines and serving large enterprise clients across CPG and beyond.
• Development Dimensions International (DDI): Specialist leadership development and selection firm offering assessment, executive coaching, and high-performance team programs — directly comparable to Lighthouse NINE's leadership development, executive coaching and High Performance Teams offerings.
• FranklinCovey: Global performance and leadership development company selling frameworks (e.g., The 7 Habits) and training/coaching content — comparable in leadership development, culture and engagement focus, and pricing model that blends workshops with consulting.
• BTS Group: Strategy execution and leadership development consultancy running simulations, sales force effectiveness and high-performance team programs — closely aligned with Lighthouse NINE's CPG sales effectiveness, strategies for growth and High Performance Teams practices.
• RHR International: Boutique executive effectiveness and leadership development consultancy advising senior leaders on behavior, team dynamics and organizational change — most comparable to Lighthouse NINE's executive presence, leadership coaching and culture work.
• Right Management (ManpowerGroup): Talent and career consulting arm of ManpowerGroup offering leadership development, organizational effectiveness and change solutions — overlaps directly with Lighthouse NINE's leadership development, change management and talent offerings.
• Heidrick & Struggles: Executive search and leadership advisory firm with growing consulting practices in culture, organizational effectiveness and team acceleration — comparable to Lighthouse NINE's executive-level leadership advisory and culture engagement work.
• Blanchard (Ken Blanchard Companies): Leadership training and consulting firm built around situational leadership and management development content — comparable to Lighthouse NINE's leadership development, coaching and High Performance Teams offerings.

Broad incumbents

• Deloitte (Human Capital practice): Big Four professional services firm with a large Human Capital consulting practice delivering leadership development, organizational transformation, change management and culture work at enterprise scale — competes with Lighthouse NINE on similar mandates, but as part of a much broader service portfolio.
• McKinsey & Company (Organizational Practice): Global management consultancy with a dedicated Organization Practice covering leadership, change and culture — competes for enterprise transformation engagements addressed by Lighthouse NINE, but typically at a larger scale and broader scope.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/lighthouse-nine-group
• Xx.com/LighthouseNINE

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lighthouse Nine