What Kerner Norland does

Kerner Norland is a Singapore-headquartered private IT consulting firm that delivers digital transformation, cloud consulting, managed IT services, cybersecurity, disaster recovery, network solutions, and IT compliance/auditing to mid-to-large enterprises. It serves clients across six stated verticals - Healthcare, Finance & Financial Services, Human Resources & Staffing, Education, Travel & Hospitality, and horizontal Enterprise IT Outsourcing - with named engagements in healthcare technology (Health Recon Connect), BPO/KPO (Accario), and IT consultancy (Cloudmarc). Its delivery model spans seven countries via representative offices in Singapore, the United States (New York and Dallas), Australia (Melbourne), Sri Lanka (Colombo), the Philippines (Pasig City), India (Gurgaon), and the UAE (Abu Dhabi), enabling multi-region execution and cost-effective resourcing.

The company runs a diversified proprietary technology stack built on Azure and AWS, with capabilities spanning microservices architecture, API management (WSO2, Mule, Kong), CI/CD pipelines (Jenkins), and secure SDLC. Its product portfolio includes the OneHRC healthcare revenue-cycle management suite, the NorthLark KYC/AML suite (Guardian, Consular, Sentinel, Transaction Monitoring) with AI-driven identity verification and AML analytics, workforce and HR platforms (WorkShiftly, ICONN HRM), document and workflow management (DocShare), intelligent document processing (Teebo), healthcare operations (HCIM Pulse), school transport (Skoolbus), and bill processing (BigBoss). Third-party products such as Anagram WAF (cloud security) are also distributed through the Kerner Norland marketplace.

Kerner Norland generates revenue across three streams: managed IT and cloud consulting services delivered via project-based and retainer engagements, recurring SaaS subscriptions (per-seat pricing of $4.25-$4.50/user/month on WorkShiftly and ICONN HRM, plus subscription fees of $10,000-$14,000 on NorthLark Sentinel and Transaction Monitoring), and marketplace commissions on partner and proprietary products. Go-to-market is sales-led, supported by content marketing, case studies, and Pipedrive-integrated inbound scheduling. The company holds ISO 9001:2015, ISO 27001:2013, Victorian Government Agency Pre-Assessment, and Fair Jobs certifications, and operates strategic partnerships with Oracle, Apromore, and Anagram.

Name

Kerner Norland

Legal name

Kerner Norland Pte Ltd

Website

https://kernernorland.com

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

51–100 employees

Short description

Kerner Norland is a Singapore-based IT consulting firm delivering cloud consulting, managed services, cybersecurity, and digital transformation to mid-to-large enterprises across healthcare, finance, education, HR, and travel verticals across the US, Australia, Southeast Asia, and the Middle East.

Ownership category

akta.pro rank

Product category

IT Consulting and Managed Services

NAICS

Computer Systems Design and Related Services (54151), Management Consulting Services (54161), Software Publishers (513210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

DevOps Consulting & Transformation (BPAEAKAA)

akta.pro secondary industries

Cybersecurity & Identity Consulting (BPAHAEAG), Database/Application Data Layer Modernization (DB migration, ORM, caching) (BPAEAFAL)

Keywords

• IT consulting services
• Cloud infrastructure
• Managed IT services
• Cybersecurity consulting
• Digital transformation

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT & Cloud Consulting Services: Core revenue stream from delivering managed services, cloud consulting, digital transformation, cybersecurity, disaster recovery, network solutions, and IT compliance/auditing engagements to enterprise clients. Delivered through a combination of project-based implementations and ongoing retainer engagements.
2. Software Products (SaaS/PaaS): Revenue from proprietary SaaS products including WorkShiftly (workforce management), ICONN HRM (HR platform), NorthLark KYC/AML suite, DocShare, HCIM Pulse, and OneHRC healthcare RCM suite. Products are priced on per-user or per-check/transaction models.
3. Cloud Marketplace Products: Marketplace offerings including Anagram WAF (cloud security), Virtual Assistance, CFO Services, Finance and Accounting, SMSF services, and BigBoss (bill processing). Some products are third-party or partner-branded offerings facilitated through Kerner Norland's marketplace.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Kerner Norland delivers IT business consulting spanning digital transformation, cloud consulting, managed services, cybersecurity, disaster recovery, and IT compliance/auditing to enterprise clients. Alongside these services, the company sells a portfolio of proprietary SaaS products covering workforce management (WorkShiftly), HR (ICONN HRM), document management (DocShare), healthcare revenue cycle management (OneHRC), and KYC/AML identity verification (NorthLark suite), and operates an online marketplace featuring both its own and partner products.

Product overview

Kerner Norland is an IT business consultancy offering a diverse portfolio of technology products and solutions. The core portfolio includes WorkShiftly (workforce management/time tracking), ICONN HRM (human resource management), DocShare (document management), Skoolbus (school transportation tracking), and Teebo (intelligent document processing). The company also offers specialized healthcare solutions under the HRC brand (OneHRC suite including billing, credentialing, collections, and CIP modules) and NorthLark products for identity verification and KYC services (Consular, Sentinel, Guardian, Transaction Monitoring). Security offerings include Anagram WAF. The portfolio spans workforce management, HR, document handling, healthcare RCM, identity verification, and security verticals.

Differentiator

Problem solved

Functional benefit

Brands

• WorkShiftly: Comprehensive time tracking and productivity management platform with real-time employee monitoring, task assignment, productivity assessment, punctuality insights, and secure screen capture.
• ICONN HRM
• Anagram
• DocShare
• Skoolbus

Products and services

• Managed Services Ongoing outsourced IT support, maintenance, and 24/7 monitoring for enterprise clients across multiple geographies, delivered by Kerner Norland's global team of consultants.
• Cloud Consulting Cloud infrastructure design and migration consulting across Azure and AWS, delivering data security, collaboration reliability, business performance, and disaster recovery capabilities for clients.
• Digital Transformation Customized strategy engagements that identify and prioritize where digital technologies deliver the biggest business impact, spanning cloud computing, data analytics, and mobile technologies.
• Cyber Security Cybersecurity consulting and implementation aligned with ISO 27001, HIPAA, GDPR, and PCI-DSS standards, covering threat protection, security posture assessments, and ongoing security operations.
• Disaster Recovery and Backup Backup architecture and business continuity planning to ensure data recoverability and operational resilience for enterprise IT environments.
• Remote Monitoring and Management Continuous remote monitoring of client IT infrastructure, alerts, and proactive issue remediation as part of managed service engagements.
• IT Compliance and Auditing Compliance advisory and auditing engagements covering ISO, HIPAA, GDPR, and PCI-DSS requirements for enterprise IT environments.
• Email Migration Services Migration services for email platforms, supporting transitions such as to Microsoft 365 with minimal disruption.
• Network Solutions Enterprise network design and optimization services including SD-WAN and 5G optimization for distributed organizations.
• Cloud Solutions Cloud-native solution engineering including microservices architecture, API management, CI/CD pipelines, and secure software development lifecycle practices.
• WorkShiftly SaaS workforce management platform providing time tracking, productivity assessment, task management, punctuality insights, and screen capturing for remote and outsourced team oversight.
• ICONN HRM Human Resource Management SaaS platform with employee self-service, biometric and web/mobile time and attendance, leave management, payroll, and custom reports/dashboards.
• DocShare Document and workflow management software offering client-specific logins, phase-wise job tracking dashboards, secure file sharing, role-based permissions, and in-app communication.
• Skoolbus Parent-facing mobile application for real-time tracking of children's school commute with automated pickup/drop-off notifications and direct driver communication.
• Anagram WAF Web Application Firewall offering a security layer to safeguard web applications from vulnerabilities and attacks, offered in partnership with Anagram.
• OneHRC Healthcare RCM Suite Proprietary healthcare revenue cycle management suite including HRC CIP claims portal, HRC Billing Solution, HRC Collections and Denial Module, HRC Credentialing, and HRC Kollect payment platform.
• HCIM Pulse Healthcare operations management solution providing resource allocation, tracking, and real-time shared views for healthcare managers.
• BigBoss Bill processing solution for accounting teams, designed to streamline bill handling for modern accounting workflows.
• Teebo Intelligent Document Processing (IDP) software that uses AI and machine learning to automate document handling and processing of structured information.
• NorthLark Guardian AI-backed identity verification product supporting 2500+ documents from 195+ countries with document validation and fraud defense.
• NorthLark Consular Identity verification solution providing rapid validation of identity documents and facial biometrics, cross-referencing with global databases.
• NorthLark Sentinel KYC solution providing risk assessment capabilities for fraud detection and compliance, priced as a solution plus FTE support model.
• NorthLark Transaction Monitoring Post-factor analytics solution for detecting and flagging suspicious financial activities for AML compliance.

Quantifiable outcome

• Microservices migration for HealthRecon Connect enabled auto-scaling, CI/CD integration, and automation of claim extraction tasks, reducing processing time and enabling individual component scaling based on demand.
• +2 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core and minor.

• OraclecoreStrategic or Co-development Partner · 25 September 2023Strategic partnership announced September 2023 enables Kerner Norland to offer specialized Oracle solutions encompassing data security, performance optimization, and cost efficiency. The partnership leverages Oracle's software and hardware solutions to help enterprises optimize IT infrastructure. Brian Paterson, Senior Director at Kerner Norland, stated the partnership opens avenues for clients to access top-tier IT solutions.
• ApromorecoreTechnology or Integration · 7 September 2023Technology partnership with Apromore (announced September 2023) delivers process discovery and mining technology to KN clients. Brian Paterson, Senior Director, stated the association enables clients to unravel and prioritize processes that drive optimized business performance. Chris Wix, Regional VP at Apromore, noted the partnership reshapes process discovery foundations for enterprises.
• AnagramcoreOEM/ Whitelabel/ Licensing Partner · 30 August 2023Anagram is an AWS partner and affiliated provider of technology solutions sold through Kerner Norland's marketplace. Specializes in cloud security and AWS-based services. Products include Anagram WAF (Web Application Firewall) and broader cloud security solutions. Operates at anagram.cloud with Kerner Norland listing Anagram products on its marketplace.
• AccariominorImplementation/ SI/ Consulting PartnerAccario (Australian-owned BPO/KPO company established 2003) is featured on Kerner Norland's marketplace offering Finance and Accounting, CFO Services, SMSF, and Virtual Assistance services. Kerner Norland served as Accario's IT infrastructure transformation partner (Azure engagement). Accario's services are distributed through KN's marketplace platform.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Persistent Systems: Mid-size global IT services and digital transformation firm with comparable practices in cloud, data, and cybersecurity, similar multi-region delivery model, and overlapping customer segments (BFSI, healthcare, technology).
• Hexaware Technologies: IT services and digital transformation provider with cloud, automation, and cybersecurity offerings delivered through global delivery centers - closely comparable in scale and service mix to Kerner Norland's managed cloud and transformation practice.
• Birlasoft: Mid-tier IT services firm focused on digital transformation, cloud, and industry-specific SaaS-style offerings in BFSI, healthcare and manufacturing - comparable vertical focus and product-plus-services mix.
• Mphasis: Applied technology services company with cloud, cybersecurity, and digital transformation practices plus vertical platforms targeting financial services and healthcare - overlapping scope and go-to-market with Kerner Norland.
• Cyient: Engineering and IT services firm offering digital, cloud, and managed services to industrial, healthcare and technology clients; comparable multi-vertical digital transformation portfolio and global delivery footprint.

Broad incumbents

• Infosys: Global IT services and digital transformation leader offering cloud, cybersecurity, compliance and managed services at vastly larger scale; competes for many of the same enterprise transformation deals.
• Wipro: Large-scale IT services and consulting company with deep cloud, security and industry-SI capabilities; competes broadly with Kerner Norland in managed services and digital transformation pursuits.
• Capgemini: Global IT services and engineering firm with cloud, cybersecurity, compliance and managed-services practices; considered a broader incumbent competing for the same enterprise transformation RFPs.
• Deloitte Consulting: Big-Four consulting arm with digital transformation, cloud migration, cybersecurity and managed services; overlapping enterprise buyer base and solution portfolio at significantly greater scale.

Emerging players

• Onfido: AI-driven digital identity verification and KYC/AML provider; directly comparable to the NorthLark suite (Guardian, Consular, Sentinel, Transaction Monitoring) in capability, customer type and regulatory use case.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/kernernorland
• LinkedInlinkedin.com/company/kerner-norland
• Instagraminstagram.com/kernernorland
• Xx.com/Kerner_Norland_

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kerner Norland