Ashdown Solutions

What Ashdown Solutions does

Ashdown Solutions Limited is a privately held UK managed service provider (MSP) founded in 2007 and headquartered in East Grinstead, West Sussex. The company delivers managed IT support, cybersecurity, cloud, VoIP, and business connectivity services to small and medium-sized businesses across Sussex, Surrey, and Kent, employing between 1 and 10 staff including Managing Director Tony Baulch, Technical Director Francis Herbert, and Technical Support Engineer Cliff Deale. Its core product is recurring monthly managed IT support, supplemented by project-based implementations (cloud migrations, VoIP deployments, network upgrades) and specialized modules including Cyber Essentials certification, penetration testing, managed print, vCIO services, and Microsoft Dynamics 365 Business Central ERP implementation.

The company's technology stack is built primarily on the Microsoft ecosystem — Microsoft 365, Azure, Exchange Online, SharePoint, OneDrive, Teams, and EntraID — backed by a Microsoft Silver Small and Midmarket Cloud Solutions partner designation. Operational delivery is underpinned by Datto RMM for 24/7 monitoring (Datto Silver Global Partner status), Autotask for PSA/ticketing, ITGlue for documentation, and a security stack comprising ThreatLocker zero-trust application whitelisting, DNSFilter AI-driven DNS security, Inky email anti-phishing, and LastPass password management. Cybersecurity services are positioned around UK government-backed Cyber Essentials and Cyber Essentials Plus certifications, with an expanding 2026 focus on AI-driven threats (vishing, deepfakes, advanced phishing) and human firewall training.

Ashdown Solutions operates a sales-led, relationship-driven go-to-market targeting UK SMBs that lack in-house IT resources. The company acquires customers through its own website, an active blog, six published case studies, Google reviews (five-star rating), referral networks, and direct outreach via phone (01342 363000), website forms, and in-person consultations. Pricing is largely quote-based with fixed monthly recurring fees for managed services; managed print is the only service with disclosed pricing (from £10/month). The business combines subscription recurring revenue (managed IT, connectivity, print, cybersecurity) with professional services revenue (one-off project implementations), and has no disclosed external funding, no parent company, and no M&A activity.

Name

Ashdown Solutions

Legal name

Ashdown Solutions Limited

Website

https://ashdownsolutions.co.uk

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Short description

Ashdown Solutions is a UK managed service provider (MSP) founded in 2007, delivering managed IT support, cybersecurity, Microsoft 365, VoIP, and connectivity services to small and medium-sized businesses across Sussex, Surrey, and Kent. It is a Microsoft Silver partner with a 1-10 person team.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Administrative and Support Services (561)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Services (8741)

akta.pro industry

PRIMARYEDAEAHAJ

Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC)

Education/Education Facilities & Support Services/IT Infrastructure & AV Classroom Install/Support (Non-EdTech)

SECONDARYBPAEALAE

High Availability & Failover Architecture Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Business Continuity, Disaster Recovery & Backup Services

SECONDARYBPAEAOAF

IT Asset Lifecycle Services (Procure-to-Retire)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Asset Management & Software Licensing Services

Keywords

• Managed IT services
• Cloud solutions
• Cybersecurity services
• VoIP telephony
• Business connectivity

Headquarters

HQ city

East Grinstead

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services (Recurring Monthly): The core revenue stream is recurring monthly managed IT services contracts, providing ongoing IT support, monitoring, security, and maintenance for SMB clients. Customers pay fixed monthly fees for outsourced IT services.
2. Project-Based IT Implementation: One-time project fees for infrastructure deployments such as cloud migrations (e.g., Office 365), VoIP installations, network upgrades, and cybersecurity implementations.
3. Managed Print Services: Monthly managed print plans covering printers, copiers, ink/toner, maintenance, and support. Starting from as little as £10/month depending on device count and page volume.
4. Cybersecurity Services: Revenue from Cyber Essentials certification, penetration testing, network security, cyber risk training, and cyber insurance readiness services.
5. Business Connectivity (VoIP & Internet): Recurring revenue from VoIP phone systems, business internet connections (FTTC, FTTP, 4G/5G, Starlink, Leased Lines), and related connectivity services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Ashdown Solutions provides outsourced and co-managed IT services for small and medium-sized businesses, including proactive IT support and 24/7 monitoring, Microsoft 365/Azure cloud migration and management, cybersecurity (Cyber Essentials certification, penetration testing, DNS filtering, Zero Trust whitelisting), VoIP phone systems, business internet connectivity, managed print, vCIO strategic advisory, and Microsoft Dynamics 365 Business Central ERP implementation. Services are delivered on recurring monthly subscription contracts with project-based implementation fees.

Product overview

Ashdown Solutions is a managed IT service provider (MSP) offering a comprehensive portfolio of IT support and cybersecurity services for small and medium-sized businesses in Sussex, Surrey, and Kent. Their core offering is managed IT support services supplemented by specialized modules including Microsoft 365/Office 365 cloud solutions, VoIP phone systems, cybersecurity (Cyber Essentials, penetration testing, network security), business connectivity, and IT consultancy. The portfolio includes vCIO virtual leadership services, managed print, business data recovery via Ontrack partnership, and password management via LastPass. They operate as a one-stop-shop MSP with Microsoft Silver partnership status, providing everything from day-to-day IT support to strategic technology planning and migration services.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Support Services
• Cloud and Software Solutions (Microsoft 365)
• Business Continuity and Data Management
• IT Consultancy and Strategy
• Co-Managed IT Support
• Outsourced IT Services
• Cyber Essentials Certification
• Cyber Risk Security Training
• Cyber Security Insurance Readiness
• Penetration Testing
• Network Security
• Business Internet Connections
• VoIP Phone Systems
• The Big Switch Off / PSTN Migration
• vCIO (Virtual CIO) Services
• Managed Print Services
• Microsoft Dynamics 365 Business Central
• Business Data Recovery (Ontrack Partnership)
• LastPass Business Password Manager
• Working from Home Solutions

Quantifiable outcome

• Managed print plans starting from £10/month for cost-effective coverage
• +4 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability6 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Microsoft (Silver Small and Midmarket Cloud Solutions Partner)coreTechnology or IntegrationAshdown Solutions holds Microsoft Silver Small and Midmarket Cloud Solutions partner status, indicating certified expertise in deploying Microsoft 365, Azure, Office 365, and related Microsoft cloud solutions. The partnership enables the company to deliver certified cloud migrations, Office 365 implementations, and Microsoft Dynamics 365 Business Central to SMB clients.
• Datto (Silver Global Partner)coreTechnology or IntegrationAshdown Solutions is a Datto Silver Global Partner, using Datto's RMM (Remote Monitoring and Management) platform and related backup/disaster recovery tools. The company leverages Datto's merlot RMM client portal for managed services delivery.
• Ontrack Data RecoverycoreTechnology or IntegrationAshdown Solutions partners with Ontrack, a global leader in data recovery since 1985, to offer business data recovery services. Ontrack provides free evaluations (approximately 4 hours), recovery from all storage types, and trusted partnerships with Apple and Microsoft. Ashdown refers clients to Ontrack for hardware failure, human error, deletion, and security attack scenarios.
• Zen Internet (Partner Programme)minorChannel Partner/ Reseller/ DistributorAshdown Solutions participates in the Zen Internet Partner Programme, reselling or distributing Zen Internet business connectivity services alongside its managed IT offerings.
• DNSFiltercoreTechnology or IntegrationAshdown Solutions deploys DNSFilter, an AI-driven DNS security tool, as part of its cybersecurity stack. DNSFilter provides real-time identification and blocking of malicious websites, phishing links, and command-and-control servers for all client endpoints.
• ThreatLockercoreTechnology or IntegrationAshdown Solutions implements ThreatLocker's Zero Trust Application Whitelisting solution across client networks. ThreatLocker blocks all unapproved software/scripts from executing, providing protection against zero-day ransomware and unknown malware.
• Cyber Essentials (NCSC/UK Government)coreTechnology or IntegrationAshdown Solutions is a certified Cyber Essentials provider, guiding clients through the Cyber Essentials accreditation process including domain and dark web vulnerability scans, patch deployment, and compliance verification against UK government security standards.
• OpenreachminorChannel Partner/ Reseller/ DistributorAshdown Solutions works with Openreach infrastructure and partner networks to deliver business internet connectivity solutions including FTTC, FTTP, and SoGEA across Sussex, Surrey, and Kent.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Littlefish: UK-based managed IT services and support provider targeting SMB and mid-market customers with co-managed IT, Microsoft 365, cybersecurity, and managed connectivity — directly comparable service portfolio and target market to Ashdown Solutions.
• Air IT: UK managed service provider offering IT support, cloud, cybersecurity, VoIP, and connectivity to SMBs across multiple UK regions. Overlapping Microsoft-centric service model makes it a close direct peer for Ashdown.
• Bluegrass Group: UK IT support and managed services company focused on SMB customers with Microsoft 365, cybersecurity, and business continuity offerings — strong service-line overlap with Ashdown Solutions.
• Netstar: UK-based IT support and managed services provider delivering Microsoft 365, IT consulting, and cybersecurity services to small and medium businesses. Comparable in size, scope, and customer profile.
• Datcom: East Midlands-based managed IT services provider offering fully managed IT, cloud, and cybersecurity to UK SMBs. Closely comparable business model and Microsoft-centric stack.
• Pivotal IT: UK regional managed IT services firm specialising in IT support, cloud, and VoIP for small businesses. Comparable in scope and customer profile, with a regional-similar go-to-market.
• Central Technology: UK IT services and support provider delivering managed IT, Microsoft 365 deployments, and cybersecurity to education and SMB customers. Comparable managed service offering.

Broad incumbents

• Computacenter: Large UK and European IT services provider offering managed services, Microsoft solutions, cybersecurity, and workplace support. Operates in the same broader category but at much larger scale than Ashdown, competing for mid-market and enterprise wallet share that includes SMB-adjacent customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ashdownsolution
• LinkedInlinkedin.com/company/ashdown-solutions

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ashdown Solutions