Haptic Networks

What Haptic Networks does

Haptic Networks Limited is a UK-based managed IT services provider incorporated in 2004 and operating since 2007, headquartered in Kettering, Northamptonshire. The company organises its offering around four service pillars: WiFi & Network Solutions (network design, WiFi 6/6E/7 installation, and professional site surveys using Ekahau, NetSpot, and AirMagnet), Managed IT Support (UK helpdesk, proactive monitoring, co-managed services), Cloud Services (Google Workspace and Microsoft 365 implementation and migration), and Cyber Security (assessments, dark web monitoring, phishing simulation). Haptic employs 11–50 staff and operates on a direct-to-customer sales motion, with no disclosed resellers or distributors.

The firm's technology stack is partner-supplied rather than proprietary: it resells and services Ruckus Networks (Elite partner), Cambium Networks (ConnectedPartner with Education and Hospitality specialisations), iXsystems TrueNAS (TruePARTNER Preferred Reseller), and Google Workspace (Partner, 8+ years). Its value-add sits in WiFi survey methodology, multi-vendor integration expertise, and sector-specific deployment experience (e.g., historic buildings, manufacturing floors, hospitality chains). Income is generated through professional services (WiFi design/installation projects), recurring managed IT contracts, and cloud/cyber implementation engagements — quote-based with multi-year contract cadences and no publicly disclosed pricing.

Customers span enterprise and mid-market organisations across UK verticals: real estate (King's Cross London, Ocubis), hospitality (Marston's PLC), government (Moray Council), manufacturing (Morgan Advanced Ceramics), healthcare (Royal Hospital Chelsea), aerospace (Raytheon UK), publishing (Bloomsbury), and education (Bedales School, Greig City Academy, Chartered Management Institute). The company positions itself as vendor-agnostic — advising clients on the best-fit solution across competing platforms rather than pushing a single ecosystem — supported by a content-led marketing strategy via its knowledge hub and case study library.

Name

Haptic Networks

Legal name

HAPTIC NETWORKS LIMITED

Website

https://haptic-networks.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Haptic Networks is a UK-based managed IT services provider (11–50 staff, Kettering) delivering WiFi, IT support, cloud, and cyber security services to enterprise and education customers via Ruckus, Cambium, TrueNAS, and Google partnerships.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYBPAMAMAL

Remote Access, Virtual Workspaces & Digital HQ

Business & Public Services/Web, Mobile & Digital Platforms/Collaboration, Productivity & Work Platforms

Keywords

• Managed IT services
• Enterprise WiFi solutions
• WiFi network surveys
• Cloud migration services
• Cyber security assessments

Headquarters

HQ city

Kettering

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. WiFi & Network Solutions: Design, installation, and maintenance of enterprise WiFi networks including wireless surveys, network infrastructure, and WiFi upgrades (WiFi 6). Revenue generated through project-based professional services and ongoing support contracts.
2. Managed IT Support: Helpdesk support via phone, email, and portal. Includes proactive monitoring, maintenance, remote-first support with onsite assistance when required, and co-managed IT services working alongside internal IT teams. Revenue is recurring through support contracts.
3. Cloud Services: Google Workspace and Microsoft 365 implementation, migration, and ongoing cloud management. Vendor-agnostic advice to find the best solution for clients.
4. Cyber Security: Cyber security assessments, dark web monitoring, and phishing simulation/awareness testing with security best practice guidance.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Haptic Networks is a UK-based managed IT services provider delivering WiFi and network infrastructure design, installation, and survey services, alongside managed IT support, Google Workspace and Microsoft 365 cloud implementation, and cyber security assessments including dark web monitoring and phishing simulation. The company serves UK businesses and schools as a vendor-agnostic advisor, holding elite partner status with Ruckus, Cambium Networks, TrueNAS, and Google.

Product overview

Haptic Networks is a UK-based IT services company offering a portfolio of managed services organized around four core pillars: WiFi & Network Solutions, Managed IT Support, Cloud Services, and Cyber Security. The WiFi & Network Solutions pillar encompasses Network Design, WiFi Network Installation, and WiFi Surveys & Assessments, incorporating enterprise-grade WiFi 6/6E and WiFi 7 technology. Managed IT Support provides helpdesk, proactive monitoring, and co-managed services. Cloud Services includes Google Workspace and Microsoft 365 implementation/migration alongside general cloud migration capabilities. Cyber Security covers assessments, dark web monitoring, and phishing simulation. The company operates as a vendor-agnostic advisor while maintaining partner relationships with Ruckus Networks, Cambium Networks, and TrueNAS to deliver specialized solutions. Established in 2007, the company serves businesses and schools across the UK.

Differentiator

Problem solved

Functional benefit

Products and services

• Network Design Professional WiFi and network infrastructure design service covering coverage planning, access point placement, and network architecture for UK businesses and schools.
• WiFi Network Installation End-to-end WiFi network installation service including equipment procurement, configuration, deployment, and commissioning for enterprise environments.
• WiFi Surveys & Assessments Professional wireless site surveys using passive, active, and predictive methodologies with tools such as Ekahau, NetSpot, and AirMagnet to identify coverage gaps, interference, and optimisation opportunities.
• Managed IT Support Fully managed UK-based IT support with responsive helpdesk via phone, email, and portal, including proactive monitoring, maintenance, remote-first support with onsite assistance, and co-managed IT services.
• Google Workspace Services Official Google Partner services including Google Workspace implementation, migration, training, and ongoing support for businesses and educational institutions.
• Microsoft 365 Services Microsoft 365 implementation, migration, and ongoing management service with vendor-agnostic advice to find the optimal solution for each client.
• Cloud & App Migration Cloud migration service for transitioning workloads and applications to cloud platforms with a vendor-agnostic approach.
• Cyber Security Assessments Enterprise-grade security assessment service evaluating network vulnerabilities, compliance gaps, and recommending mitigation strategies.
• Dark Web Monitoring Monitoring service that scans dark web sources to detect compromised credentials, stolen data, and potential security threats targeting the client's organisation.
• Phishing Simulation & Training

Quantifiable outcome

• Reduced total cost of ownership (TCO) with enterprise-grade storage arrays eliminating downtime and maximising productivity
• +1 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability2 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core.

• Google (Google Workspace)coreTechnology or IntegrationOfficial Google Partner with 8+ years of experience providing Google Workspace implementation, migration, training, and ongoing support services. The partnership enables Haptic to offer Google's comprehensive suite of solutions to UK businesses and schools.
• RUCKUS NetworkscoreTechnology or IntegrationRuckus Elite partner — the highest partnership tier. Haptic delivers comprehensive Ruckus WiFi services including surveys, network design, installation, and support. As Elite partners, they have demonstrated expertise in deploying Ruckus solutions across challenging environments including businesses, education, hospitality, large venues, and industrial manufacturing.
• Cambium NetworkscoreTechnology or IntegrationCambium ConnectedPartner with additional specialisations in Education and Hospitality sectors. Provides Cambium WiFi solutions including WiFi 6/6E/7 access points, cloud and on-premise management (cnMaestro), multi-gigabit PoE switches, and point-to-point links.
• iXsystems / TrueNAScoreTechnology or IntegrationOne of the UK's first TrueNAS TruePARTNER Preferred Resellers. Provides TrueNAS storage solutions built on OpenZFS file system, serving UK businesses, educators, publishing houses, and aerospace companies. Offers professional consultancy, support, and installation services for TrueNAS Mini and enterprise storage arrays.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Chess ICT: UK managed IT services and communications provider offering connectivity, cloud and IT support to businesses - directly comparable size, vendor-agnostic channel position and service mix to Haptic.
• Razorblue: North of England managed IT services and cloud provider to UK SMEs and mid-market customers, with overlapping cloud productivity, IT support and managed connectivity offerings to Haptic.
• Air-IT: East Midlands UK managed service provider delivering IT support, cyber security, connectivity and cloud services to SMEs - regional peer with a comparable service portfolio and customer size to Haptic.
• Littlefish: UK managed IT and cyber security services provider for SMEs, education and government, with a comparable service portfolio and customer segments to Haptic including managed support and security.
• Quiss Technology: UK-based managed IT services and cloud solutions provider serving UK businesses with overlapping IT support, cloud and managed services, comparable in size and service mix to Haptic.
• Bluecube: UK managed IT services and cloud provider serving SME and mid-market across Microsoft 365, Azure and managed IT support - directly comparable service mix and customer size to Haptic.
• ANS Group: Large UK managed services and cloud provider spanning connectivity, cloud, security and modern workplace, comparable service portfolio to Haptic but operating at materially greater scale.
• Fitzrovia IT: London-based managed IT support and connectivity provider to SMBs - similar regional UK MSP profile with comparable managed services and cloud offerings.
• Netstar UK: UK managed IT support and cloud services provider serving SMBs with helpdesk, cloud and cyber security offerings - closely comparable service mix and customer profile to Haptic.

Broad incumbents

• Computacenter: Major UK and European IT infrastructure services provider with broad portfolio across networking, managed services and cloud - a much larger incumbent operating adjacent to Haptic's SMB WiFi and managed IT niche.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/hapticnetworks
• YouTubeyoutube.com/channel/UCf_XpsRYtPfqgbnFSozjuGg
• LinkedInlinkedin.com/company/hapticnetworks
• Instagraminstagram.com/hapticnetworks

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Haptic Networks