superhub
SUPERHUB is a Hong Kong-based Microsoft Cloud Solution Provider and managed service provider delivering Microsoft 365, Azure, security, and AI-powered solutions, including proprietary SuperBot and SuperVault, to enterprises and SMBs across Hong Kong and Asia through subscription-based managed services.
- Company typePrivate
- Founded2010
- HeadquartersKwun Tong, Hong Kong SAR China
- Headcount51–100
- GTM typeB2B
- OfferingServices
What superhub does
SUPERHUB is a Hong Kong-headquartered cloud-managed service provider and Microsoft Tier-1 Cloud Solution Provider (CSP) that delivers Microsoft 365, Azure, Microsoft Teams, Power Platform, Microsoft Security, and Copilot enablement to enterprises and SMBs across Hong Kong and Asia. The firm has been recognized as Microsoft's "Partner of the Year as Top Direct Cloud Solution Provider" for seven consecutive years and was named Check Point "MSSP of the Year" at Engage 2025 HK. Its customer base spans enterprise customers, mid-market firms, and NGOs across professional services, manufacturing, retail/hospitality, healthcare, logistics, and trading; no single vertical dominates the disclosed logo set.
The product portfolio combines four proprietary IP assets with a managed services layer. SuperBot is a commercial AI tool functioning as an AI data analyst and chatbot with multimodal capabilities including computer vision for receipt recognition (documented at over 85% accuracy across 200+ receipt types). SmartGen is a generative AI business application powered by Azure OpenAI. eLeave is an electronic HR tool built on Microsoft Power Platform for leave management, and SuperVault is a backup-as-a-service solution powered by Veeam. The managed services stack includes Managed 365 Service, Managed Security Service, Managed Backup Service, Managed Cloud Infrastructure Service, and Managed IT Service, delivered in subscription tiers such as Essential+ with 24/7 support, 99% first-response SLA, and 97% customer satisfaction. Technology integrations extend to Check Point, Green Radar, Barracuda, Fortinet, Sophos, Adobe Sign, and Microsoft Fabric.
SUPERHUB operates a sales-led go-to-market via direct account management, with Microsoft license resale and subscription-managed services as the primary recurring revenue streams and consultancy/professional services layered on for migration, Copilot enablement, and digital transformation projects. Pricing is anchored to Microsoft licensing plus managed service fees, with Microsoft 365 Copilot Business priced at $21 per user per month and bundle pricing spanning roughly $22-$37 per user per month. The company employs 51-100 staff across its Hong Kong headquarters in Kwun Tong and a regional office in China opened in July 2024, supporting customers through a self-service MyHUB portal and a dedicated support center.
superhub firmographics
Firmographics- Name
- superhub
- Legal name
- SUPERHUB
- Website
- https://superhub.com.hk
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- SUPERHUB is a Hong Kong-based Microsoft Cloud Solution Provider and managed service provider delivering Microsoft 365, Azure, security, and AI-powered solutions, including proprietary SuperBot and SuperVault, to enterprises and SMBs across Hong Kong and Asia through subscription-based managed services.
- Ownership category
- akta.pro rank
superhub industry classification
Industry- Product category
- Managed Cloud Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC)
- akta.pro secondary industries
- Virtual Desktop & Application Delivery (VDI/DaaS, Remote Apps) (BPAEAIAC), End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE), Cloud Security Posture Management (CSPM) (HDABAHAA)
Keywords
Where superhub is headquartered
LocationHeadquarters
- HQ city
- Kwun Tong
- HQ country
- Hong Kong SAR China
- HQ region
- Asia
Offices2 records
Markets served
superhub business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Managed Services Subscriptions: Recurring subscription-based managed services including Managed 365 Service, Managed Security Service, Managed Backup Service, Managed Cloud Infrastructure Service, and Managed IT Service. Offered in tiers such as Essential+ with premier support.
- Microsoft Licensing Resale: Revenue generated as a Microsoft Cloud Solution Provider (CSP) from reselling Microsoft 365, Azure, Teams Phone, and other Microsoft licenses to customers.
- Professional Services and Consultancy: Digital transformation consultancy services including migration, deployment, training, and Copilot enablement programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Microsoft 365 Copilot Business (standalone add-on) |
| Subscription | Monthly | Microsoft 365 Business Basic + Copilot Business bundle |
| Subscription | Monthly | Microsoft 365 Business Standard + Copilot Business bundle |
| Subscription | Monthly | Microsoft 365 Business Premium + Copilot Business bundle |
| Subscription | Monthly | Microsoft 365 Business Premium + Copilot Business + Purview Suite |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels10 records
superhub product offering
Product offeringCore offering
SUPERHUB is a Hong Kong-based Microsoft Cloud Solution Provider (CSP) and Managed Service Provider that delivers managed cloud services, Microsoft cloud licensing resale, and proprietary AI-powered business applications. The company enables enterprises and SMBs to #WORKSMARTER through Microsoft 365, Azure, Teams, Copilot deployment, managed security, backup, and cloud infrastructure services, complemented by proprietary tools including SuperBot, SmartGen, SuperVault, and eLeave.
Product overview
SUPERHUB is a Hong Kong-based managed service provider and Microsoft Cloud Solution Provider offering a comprehensive portfolio of proprietary AI-powered products, managed services, and third-party technology integrations. The product portfolio centers on proprietary solutions including SuperBot (commercial AI chatbot and data analyst), SmartGen (Azure OpenAI-powered business application), eLeave (eHR tool), and SuperVault (Veeam-powered backup). The managed services layer provides Consultancy Services, Managed 365 Service, Managed Security Service (MSSP), Managed Backup Service (BaaS), Managed Cloud Infrastructure Service, and Managed IT Service. Technology integrations include Microsoft 365, Azure, Teams Phone/Rooms, Power Platform, Dynamics 365, and third-party security solutions (Check Point, Green Radar, Barracuda, Fortinet). The company specializes in AI adoption, cloud migration, security compliance, and digital transformation for enterprises across Hong Kong and Asia.
Differentiator
Problem solved
Functional benefit
Brands
- SuperVault: Backup solution powered by Veeam for cloud and offsite data protection.
- SuperBot
- SmartGen
- eLeave
- SuperVault 365
Products and services
- SuperBot
Quantifiable outcome
- 99% First Response SLA met in May 2026
- +7 more outcomes
Companies that use superhub
Customer profileNamed customers43 records
Segments9 records
Ideal customer profiles4 records
superhub technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration20 records
AI capability12 records
Feature6 records
superhub partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, flagship and standard.
- MicrosoftcoreAs Microsoft Cloud Solution Provider (CSP) and Top Direct Partner for 7 consecutive years, SUPERHUB delivers Microsoft 365, Azure, Teams, Copilot, Power Platform, Dynamics 365, and security solutions. Holds Microsoft Copilot Specialization and Security Solution Destination status. Expert in all three Microsoft cloud technologies: Modern Workplace, Azure, and Business Solutions with in-house PowerApps developers.
- LenovoflagshipStrategic partnership for Azure Local and hybrid cloud solutions. Co-hosted 'Future-Ready Enterprise: AI Unleashed with Azure Local & Hybrid Solutions' event showcasing Lenovo ThinkAgile MX and LLM in a Box for private enterprise AI.
- Check PointcoreTechnology partnership for security solutions including Check Point Harmony Email & Collaboration and Endpoint Security. Awarded 'MSSP of the Year' by Check Point at Engage 2025 HK recognizing excellence in managed security services.
- Green RadarcorePartnership for email security solutions including grMail (email security) and grAssessment (security assessment) for comprehensive email protection and phishing simulation training.
- BarracudacoreTechnology partnership for email security and cloud backup solutions. Provides email filtering to prevent cyber-attacks via spamming and scamming, complementing SUPERHUB's managed security services.
- FortinetcorePartnership for network security solutions as part of SUPERHUB's security and compliance offerings for enterprise customers.
- VeeamcorePartnership powering SuperVault backup solution providing cloud and offsite backup for data resilience and disaster recovery services.
- AdobestandardPartnership for Adobe Sign electronic signature solution as part of business applications and workflow automation offerings.
- SophosstandardSecurity technology partnership for additional endpoint and network protection options within managed security services portfolio.
Scale indicators12 records
Recent moves7 records
Expansion highlights6 records
superhub competitors and assessment
Company assessmentRegional players
- CITIC Telecom CPC: Asia-Pacific managed services and cloud provider serving enterprises across Greater China and APAC with cloud infrastructure, managed hosting, and security — overlapping with SUPERHUB's managed cloud and security services on a broader regional footprint.
- ChinaNetCloud: China-focused managed cloud services provider specializing in AWS and multi-cloud managed services — comparable managed-services model operating in the same mainland China expansion geography.
- OneAsia Network: APAC managed cloud and IT services provider serving enterprises across Asia with cloud, managed hosting, and digital workplace offerings — comparable in regional scope and managed services focus.
Broad incumbents
- PCCW Solutions (HKT): Enterprise IT and cloud arm of Hong Kong's dominant telecom — provides cloud, managed services, and digital transformation at much larger scale than SUPERHUB across HK and Greater China.
- SoftwareOne: Global software and cloud licensing, managed services, and Microsoft-focused consultancy with Asia presence — competes with SUPERHUB on Microsoft CSP licensing and cloud managed services at larger scale.
- HGC Global Communications: Hong Kong telecom and ICT operator offering enterprise cloud, managed services, and cybersecurity — overlaps with SUPERHUB's managed cloud and security portfolio but as a much larger incumbent carrier.
Direct peers
- Trigiant Group: Hong Kong IT solutions and managed services firm focused on Microsoft cloud, security, and infrastructure services for enterprise customers — competes head-to-head with SUPERHUB for similar mid-market and enterprise deals.
- Dataplugs: Hong Kong-based managed hosting and cloud services provider offering cloud infrastructure, backup, and managed services to SMEs and enterprises — overlapping with SUPERHUB's managed cloud infrastructure and BaaS offerings.
- Computrade Technology International: Hong Kong IT services and solutions company with cloud, managed services, and Microsoft practice — comparable regional competitor in HK enterprise cloud and managed services.
- Microware Limited: Hong Kong-based IT services provider and Microsoft Gold Partner offering cloud, managed services, and Microsoft 365 / Azure implementations to enterprise customers — directly overlapping with SUPERHUB on Microsoft CSP and managed services go-to-market.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
superhub social profiles
Digital presencesuperhub compliance and trust
Trust signalCompliance2 records
superhub financial estimates
Financial estimateRevenue estimate
Valuation estimate
superhub leadership team
Management profileNumber of profiles
Profiles1 record
superhub funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
superhub M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about superhub
What does superhub do?
SUPERHUB is a Hong Kong-based Microsoft Cloud Solution Provider (CSP) and Managed Service Provider that delivers managed cloud services, Microsoft cloud licensing resale, and proprietary AI-powered business applications. The company enables enterprises and SMBs to #WORKSMARTER through Microsoft 365, Azure, Teams, Copilot deployment, managed security, backup, and cloud infrastructure services, complemented by proprietary tools including SuperBot, SmartGen, SuperVault, and eLeave.
Is superhub a public or private company?
superhub is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was superhub founded?
superhub was founded in 2010. It employs 51 to 100 people.
Where is superhub based?
superhub is headquartered in Kwun Tong, Hong Kong SAR China, in the Asia region.
How does superhub make money?
Three revenue lines are on record. Managed Services Subscriptions are the primary driver. The others are microsoft Licensing Resale and professional Services and Consultancy.
Who are superhub's main competitors?
Regional players on record are CITIC Telecom CPC, ChinaNetCloud and OneAsia Network. Broad incumbents are PCCW Solutions (HKT), SoftwareOne and HGC Global Communications. Direct peers are Trigiant Group, Dataplugs, Computrade Technology International and Microware Limited.
Does superhub have an API?
No public API is recorded for superhub.
What industry is superhub in?
superhub's product category is Managed Cloud Services. Its primary akta.pro industry code is BPAEAMAC, Cloud Operations Outsourcing (Cloud Managed Operations), with a secondary code of BPAEAIAC, Virtual Desktop & Application Delivery (VDI/DaaS, Remote Apps). Its NAICS code is 54151 and its SIC code is 7373.