HeartAI

What HeartAI does

HeartAI is an Adelaide-based digital health technology company that builds a cloud-native platform integrating real-time health data, clinical decision support, and AI/ML analytics for the Australian public healthcare sector. The core HeartAI Platform is engineered on Microsoft Azure with Kubernetes and Red Hat OpenShift container orchestration, Istio service mesh, and Prometheus/Grafana monitoring, enabling reconciliation of data from multiple sources including the statewide electronic medical records (EMR) system in South Australia. The platform powers specialized solutions including the CALHN Critical Care Informatics System (CCCIS), the SA Virtual Care Service with probabilistic admissions forecasting, and Therapeutic Dose Optimisation applications, alongside modules for clinical data viewers (including an ANZICS critical care module), decision support, reporting/visualisation, and analytical systems built around probabilistic programming, generative modeling, and MLOps deployment pipelines. HeartAI positions itself as a supplementary service working alongside existing healthcare IT such as the Sunrise EMR system rather than a replacement.

The company operates an enterprise field sales motion targeting government health networks and hospitals, engaging through direct, relationship-driven project implementations. HeartAI's anchor customer is the Central Adelaide Local Health Network (CALHN), one of Australia's largest health networks, with deployments supporting critical care at Royal Adelaide Hospital and The Queen Elizabeth Hospital; the company also maintains a strategic relationship with SA Health. Revenue is generated through professional services and project implementations funded via grants (including a CALHN CEO Innovation Grant) and partner funding from organizations such as AusHealth, with pricing not publicly disclosed. The company has 1-10 employees and operates exclusively within South Australia, targeting government health networks, hospitals, and clinician researchers as its primary customer segments.

Name

HeartAI

Legal name

HeartAI

Website

https://heartai.net

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

HeartAI is an Adelaide-based digital health company that builds a cloud-native Azure platform integrating statewide EMR data, clinical decision support, and probabilistic AI/ML analytics for the South Australian public healthcare system, anchored by a core deployment at the Central Adelaide Local Health Network.

Ownership category

akta.pro rank

Product category

Healthcare Analytics Platform

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Health Services (8000)

akta.pro primary industry

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

Keywords

• Digital health platform
• Health data integration
• Clinical decision support
• Critical care informatics
• Healthcare analytics

Headquarters

HQ city

Adelaide

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Healthcare Technology Solutions: HeartAI provides digital health platform solutions and implementation services to healthcare providers and government health systems. Revenue appears to be generated through collaborative project implementations with health networks, as evidenced by their CALHN Critical Care Informatics System which is supported by collaborative funding relationships between CALHN, AusHealth, and HeartAI.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

HeartAI provides a cloud-native digital health platform that integrates health data from multiple sources, including statewide electronic medical records (EMR), and delivers clinical decision support, real-time analytics, and modern user applications for healthcare providers. The company builds and deploys specialized solutions for critical care informatics, virtual care, and therapeutic dose optimization, working alongside existing healthcare IT systems such as Sunrise EMR within the Australian public health ecosystem.

Product overview

HeartAI provides an integrated platform ecosystem for digital health transformation. The core HeartAI Platform serves as the foundational infrastructure enabling real-time health data availability, rigorous health information systems, and clinical point-of-care support. Built upon this platform are specialized solutions including the CALHN Critical Care Informatics System (CCCIS) for critical care data integration and monitoring, the SA Virtual Care Service for remote patient care, and the Therapeutic Dose Optimisation application for medication management. The ecosystem includes complementary modules for Clinical Data Viewers, Decision Support Systems, Reporting and Visualisation, Health Data Integration Services, and Analytical Systems with predictive and generative AI capabilities. The platform operates as a supplementary service working alongside existing healthcare IT solutions like the Sunrise EMR system.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Successful migration from paper-based to electronic medical record system with Sunrise EMR deployment in 2019
• +1 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• Central Adelaide Local Health Network (CALHN)coreStrategic or Co-development Partner · 1 January 2019HeartAI maintains an important and maturing relationship with CALHN, collaborating on major implementation projects including the CALHN Critical Care Informatics System (CCCIS). The CCCIS allows integration of critical care clinical and operational data into the HeartAI platform using best practice data architectures. CALHN awarded funding through a CALHN CEO Innovation Grant.
• SA HealthcoreStrategic or Co-development PartnerHeartAI maintains an important and maturing relationship with SA Health and continues to collaborate with major implementation projects. The company complies with SA Government and SA Health policies regarding management of HeartAI as a digital system within government and health environments.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Oracle Health (Cerner): Global health IT giant with deep EMR, population health, and analytics offerings — competes for the same enterprise health-system budgets and could displace smaller supplementary platforms.
• Dedalus: European-headquartered healthcare IT vendor with a growing APAC and clinical-analytics footprint — competes for large hospital informatics deployments similar to HeartAI's CCCIS-class projects.
• Telstra Health: Health IT division of Telstra, offering a broad portfolio of digital health, virtual care, and EHR-adjacent solutions across Australia — larger incumbent that competes for the same public-sector health budgets.
• Pro Medicus: Australian healthcare imaging and digital health software vendor with deep enterprise hospital relationships — comparable as a listed Australian health-tech incumbent operating in the same public-hospital ecosystem.
• Epic Systems: US-based dominant EHR and clinical informatics vendor that increasingly competes for large public-health-system contracts — relevant as the broader platform against which HeartAI positions itself as supplementary.

Direct peers

• Beamtree: Australian healthcare analytics company providing predictive and data-driven insights for hospitals and health services — comparable to HeartAI's probabilistic analytics, reporting, and forecasting use cases.
• Pen CS (Pen Computer Systems): Australian health IT vendor focused on clinical decision support, data extraction, and population health for primary and acute care — comparable in clinical informatics and Australian public-health positioning.
• Alcidion Group: Australian-listed health informatics company focused on clinical decision support, patient flow, and interoperability for public hospitals — directly comparable to HeartAI's CALHN-facing clinical informatics and decision support portfolio.
• Global Health: ASX-listed Australian healthcare software vendor delivering patient management, EHR, and clinical applications to public and private hospitals — directly comparable in customer segment and software-delivery model.

Others

• InterSystems: Provides the InterSystems IRIS data platform and health interoperability tooling used for EMR integration and clinical data aggregation — comparable to HeartAI's data integration and analytics plumbing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/heartai

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HeartAI