Msu solutions
msu solutions GmbH is a German vertical-ERP vendor providing Microsoft-Dynamics-based billing, market communication, and operational software for municipal energy, water, and heat utilities across the DACH region, now operating under the Energy Software Holding/kraftwerk group owned by Elvaston Capital.
- Company typePrivate
- Founded2003
- HeadquartersHalle, Germany
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Msu solutions does
msu solutions GmbH is a German vertical-ERP software vendor founded in 2003 and headquartered in Halle (Saale), specializing in billing, customer management, and operational software for municipal utilities in the energy, water, and heat/contracting sectors across the DACH region. The company's product platform is built natively on Microsoft Dynamics 365 Business Central and modularized into three vertical suites — msu.energie365, msu.wasser365, and msu.wärme365 — supplemented by shared modules including msu.SmartBilling (consumption billing), msu.ELDA (BNetzA market communication via EDIFACT/AS4), msu.connect (third-party integrations with EDM, DMS, GIS, and accounting systems), msu.kundenportal (customer self-service), and field-operation mobile apps. The company also operates the m8mit cloud platform through wholly-owned subsidiary m8mit mobility GmbH, serving EV charging point operators with roaming access to 81,000+ charging points in Germany, Austria, and Switzerland. Software is delivered as on-premise licenses, cloud/SaaS subscriptions via DATEV and Microsoft Azure certified data centers (ISO 27001.2022 KRITIS-compliant), or hybrid deployments.
msu solutions generates revenue through a mix of perpetual software licenses, recurring cloud/SaaS subscriptions, implementation and professional services (workshops, migrations, go-live), and ongoing managed services/central customer support. Go-to-market is enterprise field sales targeted at municipal utilities and energy companies, complemented by major industry events (MSU-Fachtagung, E-world, IFAT Munich, Power2Drive) and certified partnerships with Microsoft and DATEV. Since December 2023, msu solutions has operated as a subsidiary of Energy Software Holding GmbH, owned by private equity sponsor Elvaston Capital Management; the holding also includes IS Software (WinEV), eins+null (CRM-Joules), signion, and S&P Solutions, and was rebranded under the kraftwerk umbrella at E-world 2024. The group reports approximately €40 million in annual revenue across 350 employees and serves 700+ utilities, with msu solutions positioned as the flagship energy/water/wärme ERP subsidiary alongside announced AI initiatives (Operations CoPilot, AI-supported meter recognition) targeted for 2026.
Msu solutions firmographics
Firmographics- Name
- Msu solutions
- Legal name
- msu solutions GmbH
- Website
- https://msu-solutions.de
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- msu solutions GmbH is a German vertical-ERP vendor providing Microsoft-Dynamics-based billing, market communication, and operational software for municipal energy, water, and heat utilities across the DACH region, now operating under the Energy Software Holding/kraftwerk group owned by Elvaston Capital.
- Ownership category
- akta.pro rank
Msu solutions industry classification
Industry- Product category
- Utility Industry ERP Software
- NAICS
- Software Publishers (513210), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Industry-Specific ERP for Utilities & Energy (HDAEAEAN)
- akta.pro secondary industry
- Professional Services Automation (PSA) & Services ERP (HDAEAEAF)
Keywords
Where Msu solutions is headquartered
LocationHeadquarters
- HQ city
- Halle
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Msu solutions business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Software Licensing (In-House): Classic on-premise variant where customers purchase licenses and operate software on their own servers. Licenses can be flexibly expanded as the company grows. Data and administrative tasks remain under customer control.
- Cloud/SaaS Subscription: Cloud-based operation without local software installation. Customers rent storage space in certified German data centers (DATEV, Microsoft Azure). Includes maintenance, updates, and cloud system operation.
- Professional Services: Implementation consulting, project management, training services, and ongoing customer support. Includes standardized implementation methodology with workshops, test migrations, and go-live support.
- Central Customer Service: Ongoing technical support, error resolution, product training, remote support, and report adjustments. Available via phone, email, or remote maintenance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | In-House License - On-premise deployment with perpetual software licenses |
| Subscription | Monthly | Cloud-Service - SaaS deployment in certified German data centers |
| Hybrid | Multi-year contract | Hybrid Model - Combined on-premise and cloud deployment |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels10 records
Msu solutions product offering
Product offeringCore offering
msu solutions develops and sells modular ERP and billing software built on Microsoft Dynamics 365 Business Central, tailored for energy, water, and heat utilities in the DACH region. Its portfolio includes the msu.energie365, msu.wasser365, and msu.wärme365 vertical platforms, complemented by modules for market communication, smart metering, customer self-service, mobile field operations, and the m8mit e-mobility cloud platform for EV charging infrastructure.
Product overview
msu solutions offers a modular ERP platform architecture built on Microsoft Dynamics 365 Business Central (formerly NAV), serving the energy, water, and heating/contracting sectors. The core products are msu.energie365, msu.wasser365, and msu.wärme365, which share common foundational modules for SmartBilling, financial management, customer management, and business process management. Key modules include msu.ELDA for market communication, msu.kundenportal for customer self-service, msu.connect for third-party integrations, msu.mobile for field operations, and msu.Projektmanagement for project tracking. The m8mit platform addresses e-mobility charging infrastructure management. Under the parent company Energy Software Holding (brand: Kraftwerk), the portfolio also includes JoulesGO/JoulesDirekt CRM solutions, LCC Nion for asset management, and Fraunhofer EMS-EDM Prophet for energy data management. Software is available as on-premise license, cloud service (SaaS), or hybrid deployment.
Differentiator
Problem solved
Functional benefit
Brands
- msu.energie: ERP solution for the energy sector covering billing, customer management, market communication, and technical services for energy utilities.
- msu.wasser
- msu.wärme365
- m8mit
- msu.SmartBilling
- msu.kundenportal
- msu.mobile
- msu.projektmanagement
- msu.aufmaß
- msu.connect
- msu.documents
- msu.BusinessProcessManagement
- msu.RechnungseingangPLUS
- msu.technischerService
Products and services
- msu.energie365 Complete ERP solution for the energy sector built on Microsoft Dynamics 365 Business Central, supporting all market roles (suppliers, network operators, meter operators) and covering billing, CRM, technical service, and market communication.
- msu.wasser365 Comprehensive ERP system for water and wastewater utilities including consumption billing, contribution management, financial accounting, and technical service operations.
- msu.wärme365 Complete solution for heating providers and contractors covering billing, contract management, plant administration, and controlling for district heating and renewable energy systems.
- msu.SmartBilling Core consumption billing module for energy and heating sectors handling tariff management, contract administration, demand calculation, and debt management with automated processing.
- msu.Verbrauchsabrechnung Core consumption billing module for water utilities supporting all types of private-sector consumption billing and public-law fee calculations plus contribution assessments for connections.
- msu.ELDA Market communication module for transmission and processing of inbound and outbound messages according to BNetzA (Federal Network Agency) requirements including GPKE and GeLi Gas formats.
- msu.kundenportal Web-based customer portal offering 24/7 self-service for meter reading submissions, contract management, consumption history, invoice retrieval, and address changes.
- msu.technischerService Technical service module for managing investments, maintenance, and service operations for all types of technical equipment including integrated project management for smart meter and smart grid infrastructure.
- msu.Mobile Mobile app for Android and Windows 10 enabling meter reading and meter replacement operations with offline capability and encrypted data synchronization.
- msu.Projektmanagement Mobile project management application for Android and Windows 10 supporting paperless project work, photo documentation, and resource consumption tracking with secure synchronization.
- msu.connect Bidirectional communication platform connecting msu systems with external IT systems using standard formats (XML, EDIFACT, ASCII, Excel) for data import/export and validation.
- msu.Finanz- und Rechnungswesen Financial and accounting module with bank management, general ledger, fixed asset accounting, cost accounting, and SEPA payment processing integrated with Microsoft Dynamics.
- msu Controlling und Power BI Business intelligence module for scalable data evaluations and management reporting including real-time analysis of customer management, billing, financial, and technical service data.
- msu.documents / msu.Doc Document management module integrated with Microsoft Word for revision-compliant archiving and dynamic document template creation with merge print functionality.
- msu.BusinessProcessManagement
- msu.Kundenmanagement / CRM Stadtwerke+ Customer relationship management module for sales opportunity management, activity planning, campaign management, and customer analytics for utilities.
- msu.Aufmaß Module for planning and managing construction measurements with web portal solution for contractor communication, work item management, and project status tracking.
- msu.EEG-Einspeisung EEG (Renewable Energy Sources Act) feed-in module for managing all EEG/KWK plant types and calculating legally regulated feed-in remuneration.
- msu.ZUGFeRD Electronic invoice exchange module compliant with ZUGFeRD standard for German e-invoicing requirements.
- msu.Rechnungseingang+ Invoice processing and digitization module for electronic invoice capture, approval workflows, and DMS integration.
- es:Crypto Gateway High-performance head-end system for Smart Meter Gateway 2020 integration with BSI TR-03109 compliant interfaces (TLS 1.2, CMS, COSEM/XML RESTful Webservices).
- m8mit Cloud Platform Cloud-based e-mobility platform for charging station operators enabling roaming access, billing, and payment services with support for over 81,000 charging points in Germany, Austria, and Switzerland. Operated by m8mit mobility GmbH, a 100% subsidiary of msu solutions.
- msu.DSGVO Basic & Pro GDPR compliance solutions for meeting legal data protection requirements in utility operations.
- Zentraler Kundenservice (Central Customer Service) Ongoing technical support, error resolution, product training, remote support, and report adjustments. Available via phone, email, or remote maintenance.
- Beratung und Projekte (Consulting and Projects) Implementation consulting, project management, training services, and go-live support. Includes standardized implementation methodology with workshops, test migrations, and go-live support.
- Schulungen (Training) Product training services for customers using msu solutions software products.
Quantifiable outcome
- OVE can now manage 50% more facilities with same specialized personnel
- +2 more outcomes
Companies that use Msu solutions
Customer profileNamed customers12 records
Segments5 records
Ideal customer profiles3 records
Msu solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration24 records
AI capability8 records
Feature10 records
Msu solutions partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- DATEVcoreTechnology partnership for cloud deployment through DATEV certified data center in Germany. DATEV serves as secure infrastructure partner for SaaS operations, enabling msu solutions to offer KRITIS-compliant cloud services.
- MicrosoftcoreCore technology partnership. msu solutions builds on Microsoft Dynamics 365 Business Central. Cloud deployment available via Microsoft Azure platform. Full integration with Microsoft ecosystem including Power BI, Office 365, and Teams.
- PUNKT 191minorDesign and implementation partner for msu solutions website and marketing materials. Responsible for website design and corporate communications.
- Stromnetz HamburgcoreStrategic technology partnership for m8mit e-mobility platform. Stromnetz Hamburg provides technical backend for charging station operations. Since July 2020, more than 2,000 charging points are managed together. Partnership combines Stromnetz Hamburg's technical expertise with msu's billing and receivables management.
- EWE Go GmbHcoreTechnology partnership for e-mobility DirectPay billing. m8mit mobility GmbH (100% subsidiary of msu) handles DirectPay billing for EWE Go, including charging at McDonald's locations and future public fast-charging network of the German government. EWE Go operates over 2,000 public charging points.
- IS Software GmbH (WinEV)minorPart of Energy Software Holding group. Located in Regensburg. Specialized in WinEV solutions. Contributes to combined Best Practice software platform.
- eins+null GmbH (CRM-Joules)minorPart of Energy Software Holding group. Located in Regensburg. Specialized in CRM-Joules solutions. Contributes to combined Best Practice software platform.
- signion GmbHminorPart of Energy Software Holding group. Located in Braunschweig. Specializes in technical infrastructure software. Contributes to combined Best Practice software platform.
- S&P Solutions GmbHminorPart of Energy Software Holding group. Located in Braunschweig. Specializes in technical infrastructure software. Contributes to combined Best Practice software platform.
- Vivus AssekuranzmaklerminorInsurance broker partner exhibiting alongside msu at IFAT 2026 Munich trade show.
- m8mit mobility GmbHcore100% subsidiary of msu solutions. Operates m8mit cloud platform for e-mobility charging infrastructure. Provides DirectPay billing, roaming networks, and payment processing for charging station operators. Access to 81,000+ charging points across Germany, Austria, and Switzerland.
Scale indicators9 records
Recent moves7 records
Expansion highlights6 records
Msu solutions competitors and assessment
Company assessmentDirect peers
- SIV.AG: SIV.AG is a leading German software vendor specialized in IT solutions for municipal utilities, energy suppliers, and grid operators across the DACH region. Directly comparable as a vertical ERP/billing software peer targeting the same Stadtwerke and energy supply customer base as msu solutions.
- Schleupen: Schleupen is a German vendor of business software for utilities and waste management, providing ERP, billing, and workforce management solutions to municipal utilities. Highly comparable to msu solutions in terms of vertical focus, deployment model, and target customer (Stadtwerke and energy suppliers).
- Wilken: Wilken is a German software company offering ERP, billing, and CRM solutions for utilities, housing, and healthcare. Its utility ERP suite competes head-to-head with msu solutions in the DACH municipal and energy market.
- KISTERS: KISTERS provides energy data management, smart metering, forecasting, and trading software for utilities and grid operators. Overlaps with msu on smart meter integration and energy data management and is mentioned as an integration partner in msu.connect.
- Robotron: Robotron Datenbank-Software is a German vendor specializing in metering data management, energy data, and document management for utilities. Listed as an integration partner of msu solutions but also a competitor in adjacent metering/EDM functionality.
Broad incumbents
- SAP: SAP is a global ERP giant whose SAP for Utilities (formerly IS-U) solution competes with msu at the high end of the market. SAP offers broader functionality but msu's depth in German utility regulation provides differentiation in mid-market municipal utilities.
- Microsoft: Microsoft is both msu's core platform partner (Dynamics 365 Business Central) and a potential broad competitor as Microsoft expands industry-specific functionality through the Power Platform and Copilot. Essential ecosystem relationship that simultaneously creates partnership upside and platform risk.
- Salesforce: Salesforce is a leading CRM platform increasingly used by utilities for customer engagement, sales, and service operations. Competitor to msu's CRM Stadtwerke+ / JoulesDirekt modules and a broader ecosystem force in utility customer experience.
- proALPHA: proALPHA is a mid-market ERP vendor based in Germany serving manufacturing and adjacent verticals including utilities. Overlaps with msu in ERP financial/accounting and serves similar mid-market German enterprises.
- IFS: IFS provides enterprise software including asset management, field service, and ERP modules with utility industry capabilities. Competes with msu in technical service management and asset-heavy operations for energy and water utilities.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Msu solutions social profiles
Digital presenceMsu solutions compliance and trust
Trust signalCompliance3 records
Msu solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Msu solutions leadership team
Management profileNumber of profiles
Profiles7 records
Msu solutions subsidiaries and ownership
Company hierarchySubsidiaries1 record
Msu solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Msu solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Msu solutions
What does Msu solutions do?
msu solutions develops and sells modular ERP and billing software built on Microsoft Dynamics 365 Business Central, tailored for energy, water, and heat utilities in the DACH region. Its portfolio includes the msu.energie365, msu.wasser365, and msu.wärme365 vertical platforms, complemented by modules for market communication, smart metering, customer self-service, mobile field operations, and the m8mit e-mobility cloud platform for EV charging infrastructure.
Is Msu solutions a public or private company?
Msu solutions is a private company. It is classified as private equity controlled and is currently operating.
When was Msu solutions founded?
Msu solutions was founded in 2003. It employs 101 to 250 people.
Where is Msu solutions based?
Msu solutions is headquartered in Halle, Germany, in the Europe region.
How does Msu solutions make money?
Four revenue lines are on record. Software Licensing (In-House) is the primary driver. The others are cloud/SaaS Subscription, professional Services and central Customer Service.
Who are Msu solutions's main competitors?
Direct peers on record are SIV.AG, Schleupen, Wilken, KISTERS and Robotron. Broad incumbents are SAP, Microsoft, Salesforce, proALPHA and IFS.
Does Msu solutions have an API?
No public API is recorded for Msu solutions.
What industry is Msu solutions in?
Msu solutions's product category is Utility Industry ERP Software. Its primary akta.pro industry code is HDAEAEAN, Industry-Specific ERP for Utilities & Energy, with a secondary code of HDAEAEAF, Professional Services Automation (PSA) & Services ERP. Its NAICS code is 513210 and its SIC code is 7372.