H@ND

What H@ND does

H@ND International B.V., founded in 2000 and headquartered in Hoofddorp, Netherlands, is a privately held B2B provider of self-service retail technology deployed at multinational enterprise locations. The company serves fuel retail (BP, Shell, Esso, Total, Lukoil), consumer electronics retail (MediaMarkt), and telecommunications sectors, with an active footprint spanning Europe, the Middle East (Oman), and North America (United States), in addition to operations in Ireland. H@ND operates as H@ND | E-Business Solutions and is incorporated as a Dutch private limited company with no disclosed parent, institutional investors, or public listing.

The company's core product portfolio is built around self-service kiosks integrated with customers' existing ERP and back-office systems, enabling scan-and-pay checkout and the digital distribution of e-vouchers, sim-packs, gift cards, and tickets. The Nix18 age verification subsystem applies computer vision-based facial age estimation to bypass ID checks for individuals appearing well over 18, falling back to a built-in document scanner for those estimated under 24. Add-on modules include narrowcasting with electronic price tag management and an unmanned 24/7 store solution that combines kiosks with smart vending for staffless retail operations. The platform architecture emphasizes interoperability with incumbent retailer IT environments rather than a standalone stack.

Revenue is generated through a combination of hardware sales (kiosks and age verification units), software licensing of the self-service platform, and recurring maintenance and support services. Pricing is not publicly disclosed and operates on a quote-based B2B enterprise sales model delivered through a direct field sales motion. No revenue figures, headcount data, funding rounds, M&A activity, or certifications are publicly disclosed.

Name

H@ND

Legal name

H@ND International B.V.

Website

https://hand-ebs.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

H@ND International B.V. is a Dutch B2B provider of self-service retail technology, offering self-service kiosks, AI-powered age verification (Nix18), narrowcasting, and unmanned 24/7 store solutions to multinational fuel, electronics, and telecom enterprises across Europe, the Middle East, and North America.

Ownership category

akta.pro rank

Product category

Self-Service Retail Technology

akta.pro primary industry

Self-Checkout Kiosks & Interactive Retail Kiosks (HDACAKAH)

akta.pro secondary industries

Unattended & Self-Service Payments (Kiosks, Vending, Parking, EV Charging) (FSAMADAE), Customer-Facing Displays & Digital Signage for Checkout (HDACAKAF)

Keywords

• Self-service kiosks
• Age verification systems
• Retail automation solutions
• Unmanned retail technology
• Electronic price tags

Headquarters

HQ city

Hoofddorp

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Hardware Sales (Kiosks): Sale of self-service kiosk hardware units deployed in retail environments
2. Age Verification Solutions: Nix18 age verification hardware and software solutions for compliance with age-restricted product sales
3. Software Licensing: Licensing of self-service software with ERP and back-office integration capabilities
4. Maintenance and Support: Ongoing expert advice and maintenance services for deployed solutions

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

H@ND designs, sells, and integrates self-service kiosk hardware and the Nix18 age verification system for retail environments. The kiosk provides scan-and-pay checkout connected directly to the customer's existing back-office, and the platform supports expanded digital offerings such as e-vouchers, sim-packs, gift cards, and tickets. Additional solutions cover narrowcasting, electronic price tags, and unmanned 24/7 store configurations combining kiosks with automated vending.

Product overview

H@ND is a retail technology company specializing in self-service solutions for the retail sector. The core product portfolio centers on two main offerings: the Nix18 Age Verification system and the Self-Service Kiosk. These integrate with each other—age verification can be embedded in kiosks to enable sales of age-restricted products. Additional capabilities include Narrowcasting & Electronic Price Tags for digital signage and an Unmanned Store Solution that combines kiosks with automated vending for 24/7 operations. The company was established in 2000 and serves international clients in telecommunications, fuel retail, and food retail sectors.

Differentiator

Problem solved

Functional benefit

Brands

• Nix18: Age verification solution to protect businesses against underage sales, featuring facial age estimation technology and document scanning capabilities.
• Self-Service Kiosk

Products and services

• Nix18 Age Verification Age verification solution for retailers that uses facial age estimation to identify customers well over 18 without requiring ID, and a built-in document scanner to verify driver's licenses, ID cards, and passports when a customer appears to be under 24, enabling compliant sales of age-restricted products via self-service kiosks.
• Self-Service Kiosk Self-service retail kiosk that enables customers to scan, order, and pay for purchases without cashier assistance, integrated directly with the customer's existing ERP/back-office. Supports expanded digital offerings including e-vouchers, sim-packs, gift cards, tickets, and other e-value products, and can embed age verification for age-restricted product sales.
• Narrowcasting and Electronic Price Tags Integrated digital signage and electronic price tag solution that ensures consistent promotional messaging and pricing across all store locations through centralized management.
• Unmanned Store Solution 24/7 automated retail solution combining H@ND self-service kiosks with automated and smart vending technology to enable staffless store operations for continuous customer access.

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• BPcoreStrategic or Co-development PartnerMajor fuel retailer partnership for deployment of self-service kiosk solutions at BP fuel retail locations globally.
• ShellcoreStrategic or Co-development PartnerInternational fuel company partnership for self-service retail solutions at Shell fuel stations worldwide.
• EssocoreStrategic or Co-development PartnerFuel retailer partnership for self-service kiosk deployment at Esso retail locations.
• TotalcoreStrategic or Co-development PartnerMajor energy company partnership for retail solutions deployment at Total fuel stations.
• LukoilcoreStrategic or Co-development PartnerInternational fuel retailer partnership for self-service solutions at Lukoil locations.
• MediaMarktcoreStrategic or Co-development PartnerElectronics retailer partnership for retail solutions deployment at MediaMarkt locations.
• GemaqminorStrategic or Co-development PartnerRetail solutions partnership for Gemaq retail operations.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Diebold Nixdorf: Major provider of self-service checkout, POS, and fuel-retail hardware/software with strong European and global deployment. Directly comparable product (DN Self-Checkout, Vynamic) targeting the same fuel and large-retail verticals as H@ND.
• Toshiba Global Commerce Solutions: Retail-focused POS and self-checkout hardware/software vendor with large fuel and grocery deployments. Closely comparable in vertical mix and global enterprise sales motion to H@ND.
• Acrelec: Self-service kiosk, digital signage, and connected-store provider for QSR and retail. Strong product overlap with H@ND on kiosks, narrowcasting, and integrated in-store digital experiences, often competing for the same global retail accounts.
• Zelfpoint (now part of Diebold Nixdorf): European self-checkout kiosk specialist targeting convenience, fuel, and small-format retail—highly comparable customer profile and kiosk-only product focus to H@ND's Self-Service Kiosk.
• NCR Voyix: Global POS and self-service kiosk provider (NCR Self Checkout, Halo, Zynstra) serving fuel, convenience, and general retail—directly comparable to H@ND's kiosk and back-office integration offering. Head-to-head competitor for the same multinational fuel and convenience retail accounts.
• StrongPoint: Nordic/European retail technology provider specializing in self-checkout, electronic shelf labels, and in-store logistics. Directly comparable digital signage and self-service kiosk stack for European grocery and convenience retail.

Emerging players

• Olea Self-Checkout: Specialist self-checkout kiosk vendor focused on unattended retail environments. Comparable narrowly to H@ND's core Self-Service Kiosk offering for unattended / micro-format retail.
• Yoti: UK-based digital identity and age-verification provider offering age estimation and ID-document verification APIs/devices. Directly comparable to H@ND's Nix18 product on the age-restricted compliance use case for retail.
• GK Software / GK AIR: Omnichannel POS and retail platform with self-checkout modules for fuel and general retail. Comparable on the software/integration side of H@ND's offering, especially for ERP/back-office connected deployments.

Broad incumbents

• Fujitsu (Retail Solutions / Frontech): Large incumbent with broad retail POS, self-checkout, and digital signage offerings sold into fuel and convenience retail in EMEA/APAC. Overlaps with H@ND on kiosks and narrowcasting as part of a much wider portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hand__ebs
• LinkedInlinkedin.com/company/h-nd-nl

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about H@ND