Olea

What Olea does

Olea Kiosks Inc. is a US-based, family-owned designer and manufacturer of self-service kiosks, founded in 1975 and headquartered at 13845 Artesia Blvd., Cerritos, California. The company operates three core hardware product lines: Standard Kiosk Designs (purpose-built off-the-shelf models with 4-8 week production lead times), Custom Kiosks (bespoke designs tailored to specific use cases and brand requirements, including flagship deployments such as the Universal Studios and Empire State Building ticketing kiosks), and an OEM Provider Program for large-scale manufacturing using either customer or Olea designs. All manufacturing is conducted domestically, with technical capabilities spanning ADA-compliant and ADA 508-compliant hardware (STORM Audio NAV audio navigation, Braille labels, height-adjustable screens, offset monitors for wheelchair access), biometric-ready architectures, remote monitoring software with proactive alerts, and a portfolio of safety and emissions certifications (UL, cUL, CE, CSA, FCC, TUV, ETL).

The company serves more than 1,000 organizations across eight primary vertical markets: healthcare (200+ health systems including Geisinger, Kaiser, and UI Health), government, financial services, casinos and resorts, entertainment and theme parks (Universal Studios Florida, Cinepolis, San Diego Zoo, Empire State Building), travel and transportation (50+ major airports including DFW), retail, and QSR/food service (Subway, The Habit, Cafe Zupas, Denver Broncos stadium deployments). Select enterprise customers include Apple, Light & Wonder, and NRG Stadium. Olea's go-to-market is consultative direct enterprise sales with quote-based pricing and a service network of more than 2,500 field technicians across the US, Canada, and Mexico, with installation reach extending into Europe.

The revenue model is hardware-centric with a growing recurring services layer. Primary revenue comes from one-time hardware sales across Standard, Custom, and OEM channels. Recurring revenue is generated through Basic Warranty (1-year included), Advanced Warranty (3 or 5-year terms with advance replacement), Advanced Warranty with Onsite Service (3 or 5-year terms with 48-hour technician dispatch), preventative maintenance contracts, installation services, and customer financing arrangements. The company also maintains strategic partnerships (notably UrVenue in hospitality) and integrates with leading software platforms including Epic Welcome and Lifemed EMRs and third-party biometric identity-verification vendors. The business is privately held with no external funding rounds and family ownership led by CEO Frank Olea.

Name

Olea

Legal name

Olea Kiosks Inc.

Website

http://www.olea.com

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

101–250 employees

Short description

Olea Kiosks Inc. is a US-based, family-owned designer and manufacturer of self-service kiosks founded in 1975 and headquartered in Cerritos, California. It serves more than 1,000 organizations across healthcare, government, financial services, transportation, entertainment, and QSR verticals through Standard, Custom, and OEM hardware lines backed by a 2,500+ field technician service network.

Ownership category

akta.pro rank

Product category

Self-Service Kiosks

NAICS

Computer and Peripheral Equipment Manufacturing (33411), Commercial and Service Industry Machinery Manufacturing (333310)

SIC

Electronic Computers (3571), Instruments For Meas & Testing Of Electricity & Elec Signals (3825)

akta.pro primary industry

Self-Checkout Kiosks & Interactive Retail Kiosks (HDACAKAH)

akta.pro secondary industry

Kiosks & Self-Service Terminals (TITO, Loyalty, Cashless, Sportsbook Kiosks) (MPAEANAG)

Keywords

• Self-service kiosks
• Kiosk manufacturing
• Interactive kiosks
• Kiosk hardware design
• Custom kiosk solutions

Headquarters

HQ city

Cerritos

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Hardware Sales - Standard Kiosks: Sale of pre-designed, purpose-built kiosk models for various industries including healthcare, retail, government, hospitality
2. Custom Kiosk Manufacturing: Design and manufacture of customized kiosk solutions tailored to specific use-cases and brand requirements
3. OEM Kiosk Manufacturing: Large-scale deployment manufacturing for partners with existing designs, including testing, integration, shipping and customization services
4. Installation Services: Pre-installation site surveys, test and turn-up services, logistics and installation across North America and Europe
5. Warranty and Support Contracts: Basic Warranty (1-year included), Advanced Warranty (3 or 5-year term with advance replacement), and Advanced Warranty with Onsite Service (3 or 5-year with technician dispatch)
6. Preventative Maintenance Services: Scheduled preventative maintenance visits to extend equipment life and reduce reactive service requests
7. Financing Services: Financing options offered to customers for kiosk purchases

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Olea Kiosks Inc. designs, engineers, and manufactures self-service kiosk hardware for enterprise customers across healthcare, government, financial services, casinos/resorts, entertainment, QSR, retail, and transportation verticals. The company sells three core lines — Standard Kiosk Designs (purpose-built off-the-shelf models with 4–8 week production), Custom Kiosks (branded designs for specific use cases), and an OEM Provider Program for large-scale deployments — alongside supporting services for installation, preventative maintenance, warranty, onsite repair, and remote monitoring. All manufacturing is performed domestically at the Cerritos, California facility.

Product overview

Olea Kiosks Inc. is a hardware manufacturer of self-service kiosk systems with three core product lines: Standard Kiosk Designs (off-the-shelf purpose-built models with 4-8 week production), Custom Kiosks (client-branded designs for specific use cases), and OEM Provider Program (large-scale manufacturing using customer or Olea designs). The company operates vertical-specific solutions including Healthcare Kiosks (patient check-in, wayfinding, telemedicine with EMR integration via Epic Welcome and Lifemed), Financial Services Kiosks (bill payment, cash handling), Casino and Resort Kiosks, Ticketing Kiosks, Government Self-Service Kiosks, Outdoor Kiosks, QSR Food Ordering Kiosks, Retail Kiosks, and Bill Payment Kiosks. Notable named products include the Chicago Healthcare Check-In Kiosk (HA/FS/DT models with accessibility features), Boulder Outdoor Kiosk, Austin Healthcare Kiosk, Geneva Indoor/Outdoor Kiosk, MetroLite, and Automated Passport Solution. Supporting services include installation, preventative maintenance, onsite service (2,500+ technician network), warranty programs (Basic 1-year, Advanced 3/5-year with onsite), and remote monitoring. All products are manufactured in the USA (Cerritos, California).

Differentiator

Problem solved

Functional benefit

Products and services

• Standard Kiosk Designs Off-the-shelf, purpose-built kiosk models for retail, healthcare, government, financial services, hospitality, and entertainment deployments; 4 to 8 week production time, sold on a quote basis to enterprise customers.
• Custom Kiosks Bespoke kiosk designs built around a customer's specific use case and brand requirements, including entertainment, stadium, casino, and specialized applications.
• OEM Kiosk Manufacturing Large-scale manufacturing service for partners with existing kiosk designs or those requiring customized OEM production; includes testing, integration, shipping, and customization services on a volume basis.
• Chicago Healthcare Check-In Kiosk ADA-compliant healthcare patient check-in kiosk featuring an offset monitor for wheelchair access, integrated barcode and ID scanners, tilt bracket, optional keyboard, STORM Audio NAV audio navigation, Braille labels, and anti-glare screens; available in HA, FS, and DT form factors for hospitals, clinics, and pharmacies.
• Boulder Outdoor Kiosk Weather-resistant, modular outdoor self-service kiosk designed for QSR food and beverage ordering, ticketing, parking, and EV charging payments, with configurable payment terminal options.
• Austin Healthcare Kiosk Healthcare self-service kiosk for patient check-in with a height-adjustable configuration, part of Olea's healthcare kiosk portfolio and used in deployments such as CEFCO Kitchen locations.
• Geneva Indoor and Outdoor Kiosk Versatile kiosk designed for both indoor and outdoor use across a range of application needs, accommodating varied environments and payment configurations.
• MetroLite Kiosk Compact retail kiosk with an ultra-small footprint for point-of-sale, information, and wayfinding applications; features an Elo touch screen with three printer size options and accommodates various monitor sizes.
• Automated Passport Solution (APS) Kiosk Customs and border processing kiosk for airports and international transportation hubs that streamlines passenger clearance using biometric and document verification; debuted with 30 units at Dallas-Fort Worth (DFW) airport.
• Installation Services Nationwide installation services across the U.S., Canada, and Mexico, including pre-installation site surveys, site prep, logistics coordination, and deployment via a network of more than 2,500 field technicians.
• Preventative Maintenance Services Scheduled preventative maintenance visits to extend equipment life and reduce reactive service requests across the deployed kiosk fleet.
• Onsite Service Programs Field technician dispatch with replacement parts for on-site repairs, delivered through a network of more than 2,500 technicians; 90% of issues are reportedly assessed within 10 minutes via phone support and a 48-hour onsite response commitment applies.
• Warranty Programs Basic 1-year warranty included with every purchase covering defects in materials and workmanship, plus Advanced Warranty options on 3- or 5-year terms with advance replacement parts and an Advanced Warranty with Onsite Service tier that dispatches technicians within 48 hours.
• Remote Monitoring Kiosk monitoring software enabling remote login for repairs and updates, with automated notifications for issues such as low printer paper, paper jams, or full bill acceptors.
• Financing Services Kiosk financing options enabling customers to acquire self-service kiosks through payment plans rather than upfront purchase.

Quantifiable outcome

• Patient check-in completed in under 1 minute
• +8 more outcomes

Named customers19 records

Segments8 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Feature8 records

Partnerships

One partnership is on record.

• UrVenuecoreStrategic or Co-development Partner · 9 December 2020Strategic partnership with UrVenue, a leading hospitality technology platform that powers commerce, enhances guest experience, and monetizes resort real estate. Olea kiosks are deployed on UrVenue resort properties to provide self-service hospitality solutions designed to reduce friction in the guest experience.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• NCR Voyix: NCR Voyix (spun out of NCR) is a large incumbent in self-service kiosks, POS, and hospitality technology, with a global manufacturing footprint and deep enterprise customer base. Overlaps directly with Olea in QSR ordering, financial services bill pay, and hospitality check-in kiosks.
• Diebold Nixdorf: Diebold Nixdorf is a global incumbent in banking, retail, and connected commerce hardware, including self-service kiosks and ATMs. Directly comparable to Olea in financial-services bill payment, government, and retail self-checkout deployments.
• Zebra Technologies: Zebra Technologies is a broad enterprise hardware incumbent with growing self-service and kiosk offerings via its acquisition of companies like Fetch and across its data-capture portfolio. Overlaps with Olea in retail, transportation, and venue use cases.

Direct peers

• Posiflex Technology: Posiflex is a direct competitor in POS and self-service kiosk hardware, including modular kiosks, kitchen display systems, and tablet-based solutions. Comparable to Olea across QSR, retail, and hospitality verticals with both standard and custom hardware offerings.
• Frank Mayer and Associates: Frank Mayer and Associates is a US-based self-service kiosk designer and manufacturer serving retail, QSR, healthcare, and entertainment. Closely comparable to Olea across standard and custom self-service hardware with in-house engineering and manufacturing.
• Elo Touch Solutions: Elo Touch is a major touchscreen and interactive signage vendor with a growing self-service kiosk product line. Competes with Olea at the touch-interface and integrated kiosk level, especially in retail, QSR, and hospitality.
• Meridian Kiosks: Meridian Kiosks is a US-based self-service kiosk designer and manufacturer serving financial services, healthcare, government, and retail. Closely comparable to Olea in standard and custom kiosk design, manufacturing, and lifecycle services.

Emerging players

• Advantech-DLoG: Advantech provides industrial and embedded computing platforms used as building blocks for self-service kiosks, including ruggedized fanless systems. Comparable to Olea where customers source hardware platforms for OEM integration in industrial/retail environments.

Others

• KioWare: KioWare is a kiosk software/lockdown vendor that pairs with third-party hardware (including Olea-class kiosks) to deliver secure browser and application lockdown. Ecosystem-adjacent to Olea in the self-service stack.

Regional players

• Pyramid Computer: Pyramid Computer is a German manufacturer of self-service kiosks and digital signage solutions primarily serving the European market. Comparable to Olea in modular kiosk design for retail, transportation, and government, though with regional European focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/oleakiosks
• LinkedInlinkedin.com/company/2532715

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Olea